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Customer Service Agent - abm building services - New York

Customer Service

5 hours ago51 views

We are looking for a dedicated and enthusiastic Customer Service Advisor to join our team. As a Customer Service Advisor, you will be the first point of contact for our customers, assisting with queries, resolving complaints, and providing information about our products and services. Your role is key in ensuring customer satisfaction and contributing to the overall success of our company.
Key Responsibilities

  • Answer customer queries via phone, email, and live chat in a friendly and professional manner.
  • Provide accurate product and service information to customers and assist with inquiries.
  • Handle customer complaints efficiently, escalating issues to the relevant departments when necessary.
  • Process orders, payments, refunds, and updates to customer records in the company database.
  • Assist with troubleshooting product-related issues and providing technical support.
  • Upsell and cross-sell products and services to meet customer needs.
  • Collaborate with internal departments to resolve customer issues promptly.
  • Monitor and report on customer feedback to improve service quality.
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Al B. from abm building services is interviewing people like you for this position today! Let them know you are interested!
  • Experience
    Not required
  • Employment
    Full-time
  • Salary
    $23 – $28.5 hourly

pin icon120 Broadway, Manhattan, 10004, New York

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Customer AssistantNew York

Building Services • 11-50 Employees

Hiring on JOB TODAY since August, 2026

Premier Building Services

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Al B.Active 2 hours ago
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