Customer Service Assistant - 1st Adjusters

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• Charles Schwab

  

  Senior Client Service Specialist, Retirement Plan Services

  hace 2 días

  AUSTIN

  Position Type: Regular At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship. Schwab Retirement Plan Services, an affiliate of Charles Schwab & Co., Inc. is one of the leading providers of bundled retirement plan services. For mid-to large sized companies, Schwab offers full-service retirement plans featuring complete retirement services from a single source. Schwab’s combined expertise in recordkeeping and related services, investment choice and award-winning participant experience and education (including retirement plan advice) and high-end technology helps employers offer competitive employee benefits. Schwab Retirement Plan Services, Inc. is a wholly-owned subsidiary of The Charles Schwab Corporation. Schwab Retirement Plan Services provides recordkeeping, administration, participant education and communication, plan design, consulting, actuarial services, and compliance testing for a total of over 1,300 defined contribution, defined benefit, and non qualified retirement plans. Schwab Retirement Plan Services delivers high quality workplace solutions which enable employees to attain secure financial futures. Our actions and decisions are driven by integrity, by visibility and by advocacy of our clients’ best interests. As a Senior Client Service Specialist, you are responsible for • Assisting in the day to day servicing responsibilities for Schwab’s recordkeeping clients consistent with Schwab’s goals and guiding principles., • Supporting a team of Client Service Managers responsible for our clients’ complete satisfaction with Schwab., • Daily administration assignments, such as, researching participant or client related questions, comprehension/application of procedures, processes, and systems, as well as direct contact with Schwab’s clients., • Participating in the research, development, and production of strategic solutions to meet our retirement client needs including accumulation of supporting documents or reports., • Communicating clearly in both written and face-to-face communications, working collaboratively within the organization, sharing best practices, and aiding in the continuous improvement of the services provided by Schwab. To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have. Required Qualifications: • Bachelor’s degree or equivalent related work experience and directly relevant experience for a senior role, • Exceptional communication skills (written and oral), with strong attention to detail and the ability to use appropriate communication channel, • Ability to lead internal and external calls and present material in an effective manner, • Demonstrated ability to apply effective strategic thinking to find efficiencies and eliminate manual or risky processes, • Outcome-oriented with demonstrated ability to deliver the most effective solution possible for our clients, • Demonstrated record as a self-starter and fast learner with business and technical acumen, • Ability to manage multiple workflows at a time and effectively prioritize time sensitive items, • Strong problem-solving skills, with demonstrated ability to work promptly and flexibly in response to changing priorities, • Strong analytic skills with the ability to quickly analyze data to identify key insights and implications for business decisions, • Strong influencing skills/ability to build credibility with clients and internal partners, lead meetings, and drive action, • Strong and demonstrated project management skills with the ability to see things through from concept to implementation, with previous experience in managing complex projects, • Strong orientation to client service and relationship building, including ability to understand client needs and apply this understanding to consult on appropriate solutions, • Proficiency with Microsoft Office Suite of tools (Word, Excel, PPT, Teams, etc.), • Demonstrated subject matter expertise and ability to serve as a resource to others in each area, • Depth of knowledge in current role to support mentorship and onboarding of new hires, • Qualified Plan or Trust administration experience, • Basic understanding of ERISA, pension, trust and securities industries At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our ___ approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive ___ that takes care of the whole you – both today and in the future: • 401(k) with company match and Employee stock purchase plan, • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions, • Paid parental leave and family building benefits, • Tuition reimbursement, • Health, dental, and vision insurance

• LSG Sky Chefs

  

  Account Manager

  hace 29 días

  Austin

  Job Title: Account Manager Job Location: Austin-USA-78719 Work Location Type: On-Site Salary Range: $61,874.76 - 77,343.45 LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America. The Account Manager is responsible for building and maintaining strong relationships with airline clients, ensuring the successful delivery of catering and supply chain solutions that meet their operational and quality expectations. This role serves as the primary point of contact for clients, driving customer satisfaction, identifying opportunities for growth, and collaborating with internal teams to deliver tailored solutions that support LSG Sky Chefs’ business objectives • Work location: onsite @ our Sky Chefs facility @ Austin-Bergstrom International Airport Compensation & Benefits • Competitive Base Salary + Annual Incentive Plan, • Medical, Dental, Vision – starts Day 1, • 401(k) with Company Match, • Paid Time Off, Sick Leave & Holidays, • Tuition Reimbursement – support for professional development, • Develop and maintain an excellent relationship with the assigned account(s) and act as a liaison between the Customer Service Center/kitchen facility, the airline and the Key Account Manager, • Ensure accurate billing, provisioning, and inventory management is in line with customer standards., • Oversee daily par levels, equipment inventory, and on-time departure of flights, • Monitor and ensure compliance with customer specifications and equipment, policies and procedures (Food & Drug Administration (FDA), Hazard Analysis and Critical Control Points (HACCP) etc.) in cooperation with the responsible Quality Manager, • Maintain customer specifications and monitor changes, • Coordinate and participate in all Customer Service Center evaluations by the customer. Distribute evaluation feedback to department Managers and ensure response is provided in a timely manner, • Monitor and ensure kitchen facility compliance with the airlines safety expectations, • Develop, document and maintain flight attendant comment and delay database, • Support the Executive chef in menu presentations as needed, • Ensure that the area of responsibility is properly organized, staffed and directed, • Guide, motivate and develop the subordinate employees within the Human Resources Policy, • Participates in coaching the expanded Global Performance System (GPS) process, as well as additional career development activities to enhance the effectiveness and potential of the team, • Make the company's values and management principles live in the department(s), • Plan / Implement and control the cost budget in the area of responsibility; initiate and steer corrective actions in case of deviations, • You’ll have the opportunity to directly impact client satisfaction, drive operational excellence, and collaborate with talented teams across a global organization. Your work ensures that thousands of passengers enjoy seamless, high-quality airline catering every day, making you a key part of LSG Sky Chefs’ success story., • Bachelor’s degree in Business, Hospitality, Supply Chain, or a related field preferred, • 3+ years of experience in account management, operations, or client services, preferably in airline catering, hospitality, or food service industries, • Proven track record of managing client accounts and delivering high-quality service, • Experience with budgeting, cost control, and process improvement initiatives, • Demonstrable record of understanding and meeting customer expectations, • Proven track record of understanding of the drivers of product and labor cost variances, • Needs good knowledge of Microsoft Office and Windows-based computer applications LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

• Collabera

  

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• Liveops

  

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• McGuire Moorman Lambert Hospitality HQ

  

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