Customer Service Representative and reception

We are seeking an experienced Store and Office Manager to oversee our new Long Island location. The ideal candidate will have excellent leadership, communication, and organizational skills, as well as knowledge of medical insurance coverage. The Store and Office Manager will be responsible for managing daily store and office operations, supervising staff, and ensuring exceptional customer service. Responsibilities: - Manage daily store and office operations, including opening and closing procedures - Supervise and train store and office staff to ensure excellent customer service and efficient operations - Maintain a clean, organized, and safe store environment - Process sales transactions, manage inventory, and maintain accurate records - Handle customer complaints and resolve issues in a professional manner - Implement visual merchandising and store displays to promote sales and brand awareness - Manage office administrative tasks, including answering phones, responding to emails, and managing files - Maintain compliance with company policies, procedures, and safety standards - Analyze sales data and make recommendations to increase sales and improve operations - Provide guidance on medical insurance coverage options to customers and staff - Verify patient insurance coverage and process claims accurately Requirements: - 3+ years of retail management experience, preferably in a medical supply or healthcare environment - Strong leadership, communication, and organizational skills - Ability to work in a fast-paced environment and prioritize tasks effectively - Excellent customer service and problem-solving skills - Basic math skills and accuracy with handling cash and operating a point-of-sale system - Knowledge of medical insurance coverage options, including Medicare, Medicaid, and private insurance plans - High school diploma or equivalent required; associate's or bachelor's degree preferred - Availability to work flexible hours, including weekends and holidays What We Offer: - Competitive salary and benefits package - Opportunities for career advancement and professional growth - Collaborative and dynamic work environment - Recognition and rewards for outstanding performance If you are a motivated and experienced retail manager with knowledge of medical insurance coverage, please submit your application, including your resume and cover letter. Thank you!

Gina Nails23 is a vibrant and welcoming nail salon dedicated to providing exceptional services to our clients. We pride ourselves on our professional team and a friendly atmosphere. We are currently seeking a motivated front desk assistant to join our team. If you’re bilingual is a major plus for us, as a Front Desk Assistant, you will be the first point of contact for our clients. Your primary responsibilities will include greeting clients, managing appointments, and providing outstanding customer service in English and Spanish (optional). The ideal candidate will have excellent communication skills, a positive attitude, and a passion for the beauty industry. Key Responsibilities: - Greet clients warmly and ensure a positive experience from the moment they enter the salon. - Answer phone calls and respond to inquiries. - Schedule and manage appointments using our booking system. - Handle client check-ins and check-outs efficiently. - Process payments and manage transactions accurately. - Maintain a clean and organized front desk area. - Assist with inventory management and restocking supplies as needed. - Address client concerns and provide solutions to ensure customer satisfaction. - Collaborate with salon staff to promote services and products. Qualifications: - Fluent in English and Knowing Spanish is a Plus (written and spoken). - Previous experience in a customer service role preferred. - Strong organizational skills and attention to detail. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced environment. - Basic computer skills and familiarity with booking software is a plus. - Passion for the beauty industry and a desire to learn.