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Customer Service Representative (CSR) - CKP GROUP - Flat Rock

Customer Service

24 April 20261 view

Customer Service Representative – Responsibilities

  • Serve as the first point of contact for customers, handling inquiries via phone, email, chat, or in person
  • Provide accurate information about products, services, pricing, and company policies
  • Resolve customer complaints efficiently while maintaining a positive and professional attitude
  • Process orders, returns, exchanges, and service requests in a timely manner
  • Maintain detailed and accurate customer records in internal systems
  • Escalate complex issues to the appropriate department when necessary
  • Follow up with customers to ensure satisfaction and issue resolution
  • Meet or exceed performance metrics such as response time, resolution rate, and customer satisfaction
  • Collaborate with team members and other departments to improve customer experience
  • Stay up to date with company products, services, and procedures
  • Experience
    Required
  • Languages
    English – Advanced
  • Employment
    Part-time
  • Salary
    $20 – $25 hourly
  • Starting time
    Immediate start!

pin icon1 International Drive, 48134, Flat Rock

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Customer AssistantFlat Rock

Audit • 11-50 Employees

Hiring on JOB TODAY since April, 2026

Finex Audit Company is a professional firm specializing in audit, accounting, and financial advisory services. Committed to accuracy, integrity, and compliance, the company supports businesses with reliable financial insights

Julie H. avatar icon
Julie H.Active 5 days ago
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