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Customer Service Representative (CSR) - CKP GROUP - Flat Rock

Customer Service

April 24, 202615 views

Expires in 3 days

Customer Service Representative – Responsibilities

  • Serve as the first point of contact for customers, handling inquiries via phone, email, chat, or in person

  • Provide accurate information about products, services, pricing, and company policies

  • Resolve customer complaints efficiently while maintaining a positive and professional attitude

  • Process orders, returns, exchanges, and service requests in a timely manner

  • Maintain detailed and accurate customer records in internal systems

  • Escalate complex issues to the appropriate department when necessary

  • Follow up with customers to ensure satisfaction and issue resolution

  • Meet or exceed performance metrics such as response time, resolution rate, and customer satisfaction

  • Collaborate with team members and other departments to improve customer experience

  • Stay up to date with company products, services, and procedures
  • Experience
    Required
  • Languages
    English – Advanced
  • Employment
    Part-time
  • Salary
    $20 – $25 hourly
  • Starting time
    Immediate start!

pin icon1 International Drive, 48134, Flat Rock

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Customer AssistantFlat Rock

Audit • 11-50 Employees

Hiring on JOB TODAY since April, 2026

Finex Audit Company is a professional firm specializing in audit, accounting, and financial advisory services. Committed to accuracy, integrity, and compliance, the company supports businesses with reliable financial insights

Julie H. avatar icon
Julie H.Active 2 months ago
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