Customer Service Representative (CSR) - The Keystone Group

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• Turbotax USA

  

  Work From Home Customer Support Agent – Flexible Schedule

  1 month ago

  Chicago

  Work from home with TurboTax Product Expert • Get paid $24 per hour¹, • Get a $405 Certification bonus³, • Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴, • Earn an additional $5/hr from April 9–15 for all hours worked, • Fast 24 hour Certification³ Compensation Breakdown:, • Earn Up to $24.00 Per Hour Based on total weekly compensation when working 45+ hours per week, • Base Pay, • $18.50 per hour Includes:, • Guaranteed hourly pay, • Includes $3.00 Network Fee component, • Paid on every hour worked, • Weekly Bonus Opportunities, • Up to $250 per week, • Bonuses are performance & schedule based:, • Hours Worked Bonus, • $100 Weekly Bonus when you work 36 – 44.99 hours, • $100 Weekly Bonus when you work 45+ hours, • TNPS Performance Bonus, • $50 Gift Card when you achieve:, • 4 or more TNPS Promoters in a single day, • Zero TNPS Detractors that same day As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We’ll give you amazing continuous support for everything., • Get paid $24 per hour¹, • Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³, • $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify, • Certification takes place over 3 days, • Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴, • Minimum 25 hours per week required, want to work more? Go for it!¹, • You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:, • This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions., • Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically., • The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.

• Turbotax USA

  

  Remote Customer Service Representative – $24/hr (Work From Home)

  1 month ago

  Chicago

  Work from home with TurboTax Product Expert • Get paid $24 per hour¹, • Get a $405 Certification bonus³, • Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴, • Earn an additional $5/hr from April 9–15 for all hours worked, • Fast 24 hour Certification³ Compensation Breakdown:, • Earn Up to $24.00 Per Hour Based on total weekly compensation when working 45+ hours per week, • Base Pay, • $18.50 per hour Includes:, • Guaranteed hourly pay, • Includes $3.00 Network Fee component, • Paid on every hour worked, • Weekly Bonus Opportunities, • Up to $250 per week, • Bonuses are performance & schedule based:, • Hours Worked Bonus, • $100 Weekly Bonus when you work 36 – 44.99 hours, • $100 Weekly Bonus when you work 45+ hours, • TNPS Performance Bonus, • $50 Gift Card when you achieve:, • 4 or more TNPS Promoters in a single day, • Zero TNPS Detractors that same day As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We’ll give you amazing continuous support for everything., • Get paid $24 per hour¹, • Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³, • $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify, • Certification takes place over 3 days, • Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴, • Minimum 25 hours per week required, want to work more? Go for it!¹, • You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:, • This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions., • Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically., • The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.

• TurboTax

  

  TurboTax (WFH) Customer Service - Entry-Level

  1 month ago

  Chicago

  As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Required Experience &am

• TurboTax

  

  TurboTax Customer Service Specialist - Remote ($24 per hour plus Bonus)

  1 month ago

  Chicago

  Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an additional $5/hr from April 9–15 for all hours worked.Fast 24 hour Certification³.Per Hour

• TurboTax

  

  Remote Customer Service Representative – TurboTax

  1 month ago

  Chicago

  Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an additional $5/hr from April 9–15 for all hours worked.Fast 24 hour Certification³.As a Cus

• ImpactBio

  

  Pharmaceutical Hybrid Account Manager

  8 days ago

  Chicago

  Pharmaceutical Hybrid Account Manager - Women’s Health Are you Passionate about Women’s Health? Be part of a Hybrid Account Manager Team promoting Women's Health products. ImpactBio continues to partner with Exeltis Pharmaceuticals to bring innovative solutions where there is a need for strategic account coverage. In this role, you will act as the primary customer contact within an assigned territory by creating demand and executing sales & marketing strategies in the promotion of key products in Exeltis’ Women’s Healthcare portfolio. You’ll be calling on OB/GYN’s and Family Practice accounts. The Hybrid Account Manager will spend much of their time utilizing virtual (phone-based) interactions while also spending one-week a month in the field making in–person calls on Super Target accounts. We’re looking for Experienced Hybrid Account Managers who have successful pharmaceutical/biopharma virtual and field-based selling experience, flexibility to travel, possess strong communication skills and a results-driven mindset with proven sales ability. This Full-Time Position with ImpactBio offers an exciting, team-oriented environment where you can grow and excel. Go to View Openings & Apply Here to view the job and apply. Key Responsibilities • Promote the Client product via calls and virtual meetings with prescribers and their staff., • Utilizes knowledge, critical thinking, and dialogue skills to deliver meaningful customer experiences that result in satisfaction and loyalty., • Anticipates, identifies, and appropriately addresses HCP and account objections, questions, and concerns, utilizing all appropriate resources and information, providing timely and effective solutions., • Host virtual meetings to educate accounts on product usage and patient profiles., • Meet or exceed daily and monthly call targets while efficiently managing administrative tasks., • Maintain detailed records in the CRM system per company policy., • Remain compliant with all company & FDA regulations and policies while carrying out responsibilities., • Plans and schedules meetings and lunch programs at accounts for the week deployed in the field., • Travels to Super Target accounts to educate on product usage and patient profiles., • Competitive compensation commensurate with experience., • Comprehensive Medical, Dental & Vision coverage, • Mileage reimbursement when traveling, • 401K plan with company match to support your future, • Corporate credit card, • Paid time off and holidays to help you recharge, • Training, mentorship, and career development opportunities., • Bonus Program paid quarterly., • Bachelor’s degree., • Minimum of 2 years of pharmaceutical/biopharma phone-based sales experience., • Self-starter with the ability to work independently and adapt quickly., • Women’s Health sales experience is plus., • Strong digital communication and CRM proficiency., • Excellent interpersonal, listening, and presentation skills., • Organized, self-motivated, and able to manage a remote territory effectively., • Proven track record of meeting or exceeding sales targets., • Skilled in using phone and video technologies to build relationships., • Ability for overnight travel one week per month to manage Super Targets in territory and / or attend conferences. Exeltis is an independent, family-owned women’s healthcare company passionately committed to serving patients, making a contribution to society and caring for the wellbeing of our employees. As a company, we offer an innovative portfolio, delivering unique solutions to real problems in women’s health. Our vision is of a world where women are empowered to lead their healthiest lives. By supporting women’s health at every stage of life, from fertility, healthy pregnancies, and contraception to menopause. About ImpactBio At ImpactBio, we launch and scale teams differently—and it shows. We’re trusted by top life sciences companies and known for our dedication to clients, employees, healthcare providers, and patients alike. Join us and be part of something that makes a real impact. Apply now: View Openings & Apply Here ImpactBio is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however; only qualified candidates will be considered.

• Coast Incorporated

  

  Account Manager Entry Level

  6 days ago

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  Account Manager | Entry Level Sales At Coast Inc, our clients use our portfolio of sales solutions, including our systems and processes, to help grow their customer base. As a Sales Account Manager, you'll provide innovative, industry-leading sales solutions for our clients and proactively identify new opportunities for growth. Some of our most successful Sales Account Managers come from various backgrounds and walks of life. We are an equal-opportunity employer actively seeking the kind of employee who works hard, has fun, and enjoys working with people. We do not work remotely so if you’re the kind of person who has been itching for that human connection, this is the place for you! You don’t need any experience in this role due to our training curriculum but you do need a great “go-get-em” attitude and work ethic. Initial Entry Level Account Manager Responsibilities: • Engage with customers, in-person, in a professional, friendly manner, • Operates as the point of contact for assigned customers in your given sales territory on behalf of major companies., • Generate sales among customer accounts, • Answer customer queries and identifies new business opportunities, • Work with the team on sales goals and business development needs Basic Qualifications for the Entry Level Account Manager Role • A Degree is preferred but not required as you do not need a degree to be great at sales or management; just a willingness to work hard and enjoy working with others, • Good communication and interpersonal skills, • Confidence, • Leadership, • Teamwork, • Systematic, • Reliable transportation (this position is based in Chicago and is not remote), • In the military? Thank you for your service! Additionally, we have a systematic work structure and train from the ground up. We would love to review your application. Some of the Benefits: • Advancement Opportunities - we are growing with our clients and we are looking for someone to grow with us!, • Competitive compensation plan ranging from $50000-80000 depending on commissions, • Medical, • Hands-on training & positioning techniques that will help you succeed anywhere!, • We are excited to provide growth and coaching for not only our clients but also our team!, • Positive light-hearted company culture!, • Sound interesting? Come join a team that enjoys the same things you do and want out of life! We love to hang out. Most of our key players enjoy being active in almost any sport, traveling, exploring the city, catching an event, hiking, and traveling.

• Nonni's Bakery

  

  Manager, Supply Chain & Customer Service

  22 days ago

  Chicago

  Position: Manager, Supply Chain & Customer Service Department: Supply Chain Reports To: Chief Supply Chain Officer Location: Chicago, IL About Nonni's Nonni's Foods is crafting premium baked experiences that bring joy to everyday moments. For over 30 years, we've been baking authentic Italian biscotti and specialty cookies that deliver both indulgence and quality — thin, crispy, and made with real ingredients like almonds, dark chocolate, and olive oil. As consumer expectations evolve toward clean labels, better ingredients, and mindful indulgence, Nonni's is perfectly positioned at the intersection of premium quality and accessible luxury. We've built the leading biscotti brand in America and expanded into complementary platforms including thin & crispy cookies, biscuit thins, and artisan toast — all baked with the same craft and care that defined our founding. Our products are found in most major retailers nationwide including Costco, Walmart, Whole Foods, Target, Kroger, and Amazon, with growing distribution as part of the Ferrero family since October 2024. Now backed by Ferrero — one of the world's most respected family-owned food companies — Nonni's is entering an exciting new chapter. We're combining our artisan baking heritage with Ferrero's global scale and resources to become their North American growth platform for premium baked goods, while staying true to the quality and authenticity that made Nonni's a household name. We're building something enduring: a brand that brings people together, a culture that values craftsmanship and integrity, and a team that takes pride in making something truly special. Job Overview The Manager of Customer Supply Chain and Service will be responsible for overseeing the customer service department, ensuring high levels of customer satisfaction and loyalty across the Nonni's network and potentially other Ecosystem related businesses. This role involves developing strategies to improve customer experience, managing customer support teams, analysing customer feedback, and collaborating with other departments to align customer service initiatives with overall business objectives. This role will proactively identify future opportunities and challenges within the customer service / supply chain landscape and develop mitigation strategies when necessary as well as developing and implementing effective supply chain strategies. Key Responsibilities Customer Experience • Develop and implement strategies to improve customer satisfaction and loyalty, • Monitor and analyze customer feedback and service metrics to identify areas for improvement, • Serve as the primary point of contact for escalated customer complaints, working to resolve issues promptly, • Oversee Customer purchase order and invoice accuracy through effective EDI modules and ERP systems, • Interacts with customers in cases of transport delays or any specific matters in order to guarantee the service level, • Manages all customer service-related inquiries across the network incl. co-packers, co-manufacturers and potentially other Ecosystem related businesses Performance Management • Monitors the case fill rate & on time delivery, • Monitors the shelf availability to ensure optimal freshness to the customers, • Monitors the cost to serve to optimize customers P&L, • Leads and manages projects aimed at improving logistics collaboration and ultimately SL for customers Collaboration • Collaborate with local Bakery Account Services teams and customer order fulfillment centers to adhere to customer order delivery dates, pickup and delivery schedules and inventory availability with cross functional Supply Chain and Sales leaders, • Work closely with other departments to ensure a cohesive approach to customer service, • Support other departments with customer service-related issues and initiatives, • Cross functional collaboration – build and maintain strong relationships with all Nonni's functions, co-packers, co-manufacturers and potential other Ecosystem related businesses, • Support continuous improvement initiatives to reduce costs and improve service levels Strategic Planning • Align customer service strategies with overall business goals and objectives, • Develop and maintain mechanisms for measuring customer satisfaction and cascade feedback to relevant departments, • Utilize CRM systems to manage customer interactions and document issues and resolutions Reporting • Prepare and present regular reports on Customer Service KPIs and initiatives, • Analyze customer feedback to identify opportunities for innovation and improvements, • Compilation of period end reports, ensuring key issues are highlighted in period commentary, • Identify and deliver Customer Service budgeted savings through identified projects, • Identify opportunities to maximize Customer Services efficiency and reduce cost particularly relating to customer ordering patterns and network design Qualifications • Strong experience within Customer Services or Supply Chain, 6+ years in leadership positions, • Relevant degree or training or demonstrable through experience, • Proficiency with CRM systems and customer service software, • Excellent communication and interpersonal skills, • Build powerful partnerships at all levels with the ability to coach and challenge, • Strategic thinking and problem-solving abilities, • Ability to draw insight from data and highlight opportunities internally and externally with our customers Behavioral Competencies • Customer-centric mindset, • Effective communicator, • Ensures accountability, • Strong work ethic and personal integrity, • Ability to work under pressure and handle challenging situations, • Commitment to continuous improvement and professional development, • Plans and aligns with other senior stakeholders, • Leadership values aligned to Nonni's values Working Conditions • Full-time position based in Chicago, IL, • Occasional travel to production facilities and other business-related locations (approximately 10-15%), • Fast-paced environment requiring adaptability and strong multi-tasking abilities Compensation Commensurate with market. Package includes Annual Performance Bonus, Health, Life, Dental, Vision, Disability Insuurance, Matching 401(k), etc. Our Commitment to Diversity, Equity & Inclusion At Nonni’s Foods, LLC, we believe that diversity drives innovation and strengthens our ability to serve our customers and communities. We are committed to building an inclusive workplace where every employee feels valued, respected, and empowered to contribute their unique perspectives and talents. We actively seek to create a diverse team that reflects the communities we serve and the customers we delight. We are proud to be an Equal Opportunity Employer and celebrate diversity in all its forms, including race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, age, and all other protected characteristics. We encourage applications from candidates of all backgrounds and are dedicated to fostering a workplace culture of belonging where everyone can thrive. Nonni's Foods, LLC | A Ferrero Company Equal Opportunity Employer | Committed to Workforce Diversity