Customer Service Representative (CSR) - Tempus - Chicago

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• Marvin

  

  Product Support Specialist - Relocate to Warroad, MN

  22 days ago

  Chicago

  Job Overview: Looking for a role where collaboration and problem-solving come together? Marvin is hiring a Product Support Specialist to join our Technical Product Support Department! In this role, you’ll help customers understand product options, pricing, and specifications. You’ll provide clear, timely support and help find solutions that meet both customer needs and production requirements. You'll succeed if you’re detail-oriented, enjoy working through unique questions, and like partnering with others to find the best solution. If you bring curiosity, a willingness to learn, and a collaborative approach to getting work done, we invite you to apply today. Plus, receive a $1,500 sign-on bonus when you join our team! This job is located in Warroad, MN. If you're considering relocating to Warroad, you may be eligible for a relocation benefit package to assist with your move. Marvin offers an extensive relocation benefit package that included the movement of your household goods, temporary housing, and much more - in addition to relocation counselor to assist you throughout the entire journey. Highlights of your role: • Provide customers with timely, accurate guidance on product capabilities, limitations, and specifications, • Prepare pricing, estimates, structural analyses, and AutoCAD drawings, • Solve complex and unique challenges using creative and practical problem-solving, • Partner cross-functionally with Manufacturing, Engineering, R&D, and other teams to ensure solutions are within production capabilities, • Support and educate dealers, channel partners, and trade professionals, • Contribute to departmental accuracy, responsiveness, and service quality goals You're a good fit if you have (or if you can):, • 1-2 years of experience in estimating, drafting, construction, or a related discipline, • Comfort using Microsoft Office products, • Ability to learn AutoCAD through provided training, • Collaboration skills paired with sound judgment in a business environment Also want to make sure you have:, • Associate degree in a related field preferred, • Technical curiosity and the ability to learn product systems quickly, • Ability to self-manage priorities, timelines, and details, • A solution-oriented mindset and comfort navigating ambiguity We invite you to See Yourself at Marvin: From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities. For more than a century, we’ve been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin’s quality products, including Infinity Replacement Windows and Doors, and TruStile Doors. Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more! Some of our unique and most popular benefits include: • $300 annual wellbeing account to spend on what helps you feel happy + healthy, • Better Living Day! (a paid day off to go have some fun), • Annual profit sharing – recognizing everyone’s contribution to Marvin’s success, • Giving at Marvin – participate in organized volunteer opportunities, • Brighter Days Fund – financial support from your colleagues and the Marvin family during personal hardships Join the more than 8,000 Marvin team members to experience these benefits and more. Apply today! Marvin is an Equal Opportunity Employer: Marvin is committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at _. Compensation: $22.00 - $26.00 per hour, pay based on experience

• Waterway Carwash

  

  Customer Service Representative

  1 month ago

  Chicago

  Overview: Waterway is hiring Customer Service Associates at our Skokie location! Join our Team - Every day is an opportunity to Shine! Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks! You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you! Compensation: Average $20/hour ($17/hr base + up to $5/hr sales bonus) Schedule: Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability. Location: Waterway Skokie - 9208 Skokie Blvd. Skokie, IL 60077. Other locations across Chicago available. What else you'll enjoy: • People Focused Role - love helping people? Spend your time engaging with customers and great team-mates., • Work Culture - Fun and active. Friendly team focused culture. Supportive managers and peers., • Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement., • Flexible Scheduling - variable schedules built around your availability., • Perks and Discounts - free carwashes plus fuel and retail store discounts, • Tuition Assistance Program - Continuing your education? Up to $4k/year in Tuition Assistance Bonus., • Advancement and Cross Training - highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program. Waterway is proud to be recognized a multi-time USA Today Top Workplace as voted by our team members! Qualifications: What you need: • Be friendly and engaging! A positive attitude and a will to succeed!, • No experience required. Experience in customer service, retail, or sales preferred. Minimum Requirements: • Current and valid drivers’ license;, • Professional demeanor, behavior, and appearance in accordance with company policy;, • Ability to perform all essential functions safely without endangering oneself or others;, • Ability to comply with local/State health code requirements for soda fountain and food service/sales; and, • Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable)., • Ability to complete all required trainings/certifications required to perform any of the required functions. Responsibilities: What You'll Do - The Details: • Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs., • Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location., • Car Washes – identify customer needs and present complimentary solutions., • Clean Car Club memberships – identify customer wash frequency and needs, effectively present options and the benefits and value of membership., • Additional purchase options – enthusiastically offer additional purchase options of retail merchandise or services in the convenience store., • Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to:, • Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and,, • Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas., • Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management., • Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology., • Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety. Other Functions • Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers., • Perform various transactional functions to meet customer demand and store staffing needs., • Various other functions as identified and directed by management. Physical Requirements: Work Environment/Physical Demands • Environmental – may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise., • Physical – periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances., • Vision and Hearing – Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment)., • Language – must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes., • Cognitive – perform arithmetic calculations and operate data entry devices., • Attendance – maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays. EEO Statement: If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (Recruiting@waterway.com). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.

• Ivy Veterinary Care

  

  Veterinary Client Coordinator (Receptionist)

  4 months ago

  Chicago

  Job DescriptionBenefits: • Employee discounts, • Health insurance, • Paid time off, • Dental insurance, • Vision insurance Job Title: Care Coordinator Location: Ivy Veterinary Care - Chicago, IL About Ivy Veterinary Care Ivy Vet is a modern, privately owned veterinary clinic located in the Irving Park Neighborhood of Chicago. We are dedicated to providing compassionate, personalized gold-standard care. Our team prides itself on practicing medicine with integrity and fostering a welcoming environment for patients, clients and team members. We emphasize preventative medicine and personalized treatment plans, all supported by a collaborative workplace culture. Position Overview We are seeking a kind and motivated Client Care Coordinator to join our growing team. The ideal candidate is passionate about veterinary medicine and is committed to delivering exceptional patient care and client service. Key Responsibilities • Greet pet parents and patients with warmth and professionalism, • Answer phone calls, respond to inquiries, and schedule appointments, • Check clients in and out, process payments, and manage invoices, • Maintain accurate client and patient medical records, • Coordinate communication between veterinarians, technicians, and pet owners, • Keep the reception area clean, organized, and inviting, • Educate clients on preventative pet care and post-treatment instructionsQualifications & Requirements, • Previous customer service experience in an animal care setting preferred, • Comfortable working around dogs and cats in a clinical setting, • Excellent communication and interpersonal skills, • Ability to remain calm and professional in a fast-paced environment, • Willingness to learn and take direction and constructive feedback from teammates, • Ability to multitask and stay organized in a busy clinical setting, • Compassionate, team-oriented mindset with a strong work ethic, • Familiarity with veterinary practice management software is a plusWhat We Offer, • Competitive pay based on knowledge and experience ($18 - $23 per hour), • Health, dental, and vision insurance options, • Retirement plan, • Paid time off and paid holidays, • Employee discount, • Continuing education opportunities, • Supportive team environment with opportunities for growthIf you are dedicated to providing outstanding care and want to be part of a clinic that values both its patients and team members, we would love to hear from you. Apply today to join the Ivy Veterinary Care Team!

• Tricoci University

  

  Guest Service Representative - Nights

  5 months ago

  Chicago

  Job Description Join Tricoci University as a Night Guest Service Representative! About Tricoci University: Tricoci University of Beauty Culture is dedicated to providing premier beauty education. We strive to foster an engaging and supportive environment that empowers students to succeed in the beauty industry. Position Overview: As a Night Guest Service Representative, you will be a key member of our team during evening hours, ensuring guests and students receive outstanding service. Your role is vital in supporting the evening operations and maintaining a positive experience for all campus visitors. Key Responsibilities: • Greet and assist guests and students in a courteous, professional manner during night shifts., • Field incoming phone calls and respond to inquiries about our programs and services., • Schedule and confirm appointments efficiently., • Maintain accurate records of guest interactions and appointments., • Promptly address guest concerns to ensure satisfaction., • Collaborate with team members to maintain smooth evening operations., • Complete administrative duties as assigned to support the guest experience. Why Work With Us? • Be part of a respected institution with a focus on quality education and student success., • Experience a supportive and collaborative work environment., • Access professional development and growth opportunities., • Enjoy flexible night shifts that balance work and personal life., • Receive discounts on beauty services and products. Requirements Qualifications: • High school diploma or equivalent; additional training in hospitality or customer service preferred., • Experience in customer service or guest relations is desired., • Strong communication skills and ability to engage with a diverse audience., • Excellent organizational and multitasking skills., • Proficient in Microsoft Office; familiarity with CRM tools is a plus., • Positive attitude and commitment to excellent service., • Availability to work night shifts, including evenings and weekends as required. Benefits • Generous Paid Time Off, • 401K Plan, • Access to Continuing Education Units (CEU) Classes, • Complimentary Services at our Student Clinic, • Product Discounts, • Opportunities for Career Advancement, • A Rewarding and Dynamic Work Environment In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $15.00 and $16.20/hr. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Job Description may be written with the assistance AI Tricoci University of Beauty Culture, LLC is an E-Verify employer. E-Verify is a registered trademark of the U.S. Department of Homeland Security. The E-Verify Participation Poster and Right to Work Poster are available for your review.

• Study Hotels

  

  Assistant Guest Services Manager

  15 days ago

  Chicago

  Job Description The Study at University of Chicago is currently seeking a full-time Assistant Guest Service Manager to help lead a team of associates that provide genuine hospitality and the highest quality of service to our guests. Under the direction of the Guest Service Manager, the Assistant Guest Service Manager is responsible for the daily operation of the Front Desk and Living Room. Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences. Responsibilities Be an integral part of the Front Office operations, including guest check-ins and outs, answering phone calls, making reservations, performing audit, and responding to guest inquiries. Manage, mentor, and engage Guest Service Agents, Night Audit, and Valet team members, set clear expectations, and establish accountability in a team setting. Support the Guest Service Manager in creating and fostering a positive working environment that promotes curiosity, teamwork, and growth. Provide the highest and most efficient level of hospitality service expected by our guests. Coordinate with the front desk, housekeeping, and other departments to meet guest requests. Train and develop staff to be personable and professional in all settings and provide a thoughtful guest experience. Work closely with the Guest Service Manager to recruit, interview, and onboard new team members. Lead, motivate, and manage front office staff, ensuring proper presentation, punctuality, and adherence to hotel policies. Conduct staff training, onboarding, and performance evaluations, supporting skill development and team cohesion. Act as a bridge between front office and back office, ensuring smooth communication and operational coordination. Field guest concerns, listen and extend assistance to resolve matters and deliver a thoughtful and enjoyable guest experience. Assist in scheduling, payroll, and shift management for front desk employees. Resolve complaints in person, by phone, or through written message. Foster a professional rapport with return guests, group contacts, university contacts, and other guests to provide personalized service. Assist in scheduling, payroll, and shift management for front desk employees. Promote hotel facilities and sales offers to guests, supporting marketing and revenue initiatives. Prepare for group arrivals, pre-shift the team, accordingly, communicating group needs and ensuring billing is correct and set up according to the Resume. Work closely with the Reservations Coordinator to ensure reservation and group billing accuracy. Support the guest service manager in creating or changing SOPs, checklists, and training guides. Work closely with the accounting department to ensure group billing, cashier, and night audit accuracy. Performs other duties if required and as assigned, as stated above may not be inclusive of every task needed to achieve results. Education: • HS Diploma or Equivalent Required Certification(s) or License: • Copy of DD214, if Veteran status Skills & Abilities: • Ability to maintain a friendly, cheerful, and courteous demeanor at all times., • Ability to positively communicate and interact with all hotel departments., • Excellent verbal and written interpersonal communication skills., • Strong organizational skills, including follow-up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment., • Flexibility to work any shift, including evenings, overnights, weekends, and holidays., • Proficiency in English required. Physical: • Ability to grasp, lift and or carry, or otherwise, move goods weighing a maximum of 40 lbs., • Ability to sit for long periods indoors with a thematically climate-controlled workstation., • Study Hotels is a drug-free workplace. Other: • Must be at least 18 years of age., • Satisfactory completion of background check. Powered by JazzHR Xy6ZprMqwa

• Sophy - Hyde Park

  

  Guest Service Representative

  5 months ago

  Chicago

  Job Description We’re more than just a team – we’re a community dedicated to making a difference every day. At Olympia Hospitality and the Sophy Hotel, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team. Apply today and build a career that inspires you! The guest service rep maximizes revenue and creates value by providing excellent customer service. This includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem resolution. Starting pay $18.00 per hour Join a Team that Puts Your Well-Being First! At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you’re not just getting a job – you’re joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction. Here’s how we show our commitment: • Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way., • Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve., • Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance., • Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered!, • Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally., • Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations! We’re more than just a business—we’re a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today! Responsibilities • Greet guests upon arrival and ensure a smooth check-in process., • Provide information about the hotel's amenities, services, and local attractions., • Respond promptly to guest inquiries via phone, email, or in person., • Handle reservations, cancellations, and modifications accurately and efficiently., • Process payments and maintain accurate records of guest transactions., • Address guest concerns and resolve issues promptly to ensure satisfaction., • Coordinate with other departments to fulfill guest requests and preferences., • Maintain a clean and organized front desk area., • Assist with luggage handling and transportation arrangements as needed., • Uphold company policies and procedures to ensure the safety and security of guests and their belongings., • Collaborate with the housekeeping team to ensure rooms are ready for guest occupancy., • Provide exceptional customer service to enhance the overall guest experience., • Keep abreast of developments in the hospitality industry and participate in training programs as required. Skills Required • Provide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure; demonstrates very good phone skills. Experience / Education • Prior customer service experience is preferred; high school diploma and/or equivalent work experience preferred, but not required. Physical Demands • This is a physically demanding job that requires extended periods of walking and standing with some bending and lifting. Reasonable accommodations may be made to enable eligible employees to perform the essential functions. The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.

• Tricoci University

  

  Guest Service Representative - Substitute

  10 months ago

  Chicago

  Job Description Become a Substitute Guest Service Representative at Tricoci University! About Tricoci University: Tricoci University of Beauty Culture is dedicated to fostering excellence in beauty education and providing an enriching experience for both students and clients. Our goal is to empower future beauty professionals with the skills and knowledge needed for success. Position Overview: As a Substitute Guest Service Representative, you will provide crucial support during peak times or to cover for staff absences. Your engaging personality and commitment to customer service will help create a welcoming environment for guests and students at our campus. Key Responsibilities: • Greet guests and students in a friendly and professional manner., • Manage incoming calls and inquiries, providing detailed information about programs and services., • Schedule and coordinate appointments for beauty services and other university offerings., • Maintain accurate records of guest interactions and communications., • Address and resolve guest concerns with professionalism and care., • Collaborate with team members to ensure smooth operations and exceptional guest experiences., • Assist with administrative tasks and other duties as assigned. Why Work With Us? • Join a respected institution that prioritizes beauty education and student success., • Be part of a supportive team-oriented environment., • Enjoy flexible scheduling that promotes a work-life balance., • Opportunities for personal growth and professional development in the beauty industry., • Receive exclusive discounts on beauty services and products., • Shift is every Saturday 10:00am-3:00pm cst Requirements Qualifications: • Previous experience in customer service or a guest-facing role is preferred., • Strong verbal communication and interpersonal skills to engage effectively with guests., • Excellent organizational abilities with a knack for multitasking., • Proficiency in Microsoft Office Suite; experience with CRM software is advantageous., • A friendly demeanor and positive attitude focused on guest satisfaction., • Flexible availability to cover various shifts as needed, including weekdays and weekends. Benefits • Generous Paid Time Off, • 401K Plan, • Access to Continuing Education Units (CEU) Classes, • Complimentary Services at our Student Clinic, • Product Discounts, • Opportunities for Career Advancement, • A Rewarding and Dynamic Work Environment In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $15.00 and $16.20/hr. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Job Description may be written with the assistance AI Tricoci University of Beauty Culture, LLC is an E-Verify employer. E-Verify is a registered trademark of the U.S. Department of Homeland Security. The E-Verify Participation Poster and Right to Work Poster are available for your review.

• Hyatt Place Chicago South

  

  PM Guest Service Representative

  2 months ago

  Chicago

  Job Description We’re more than just a team – we’re a community dedicated to making a difference every day. At Olympia Hospitality and the Hyatt Place Chicago South/University Medical Center, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team. Apply today and build a career that inspires you! The guest service rep maximizes revenue and creates value by providing excellent customer service. This includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem resolution. Starting pay $18 per hour. Join a Team that Puts Your Well-Being First! At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you’re not just getting a job – you’re joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction. Here’s how we show our commitment: • Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way., • Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve., • Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance., • Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered!, • Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally., • Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations! We’re more than just a business—we’re a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today! Responsibilities • Greet guests upon arrival and ensure a smooth check-in process., • Provide information about the hotel's amenities, services, and local attractions., • Respond promptly to guest inquiries via phone, email, or in person., • Handle reservations, cancellations, and modifications accurately and efficiently., • Process payments and maintain accurate records of guest transactions., • Address guest concerns and resolve issues promptly to ensure satisfaction., • Coordinate with other departments to fulfill guest requests and preferences., • Maintain a clean and organized front desk area., • Assist with luggage handling and transportation arrangements as needed., • Uphold company policies and procedures to ensure the safety and security of guests and their belongings., • Collaborate with the housekeeping team to ensure rooms are ready for guest occupancy., • Provide exceptional customer service to enhance the overall guest experience., • Keep abreast of developments in the hospitality industry and participate in training programs as required. Skills Required • Provide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure; demonstrates very good phone skills. Experience / Education • Prior customer service experience is preferred; high school diploma and/or equivalent work experience preferred, but not required. Physical Demands • This is a physically demanding job that requires extended periods of walking and standing with some bending and lifting. Reasonable accommodations may be made to enable eligible employees to perform the essential functions. The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.