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Customer Service Representative (CSR) - Herald East Inc.

Customer Service

2 hours ago7 views

Job description:
We are an online retailer specializing in men's garments, established in 2017. We are looking for a Customer Service Representative to join our team. The successful candidate will be responsible for answering incoming phone calls from customers, utilizing company policies to solve customer issues, and directing calls to the managerial team when necessary. Our Customer Service Representatives are often the first point of contact for customers' problems. Hence, we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.


Responsibilities:
Respond to incoming calls from customers.
Handle complaints from customers.
Confer with department managers to obtain additional information or clarification.
Familiar with Microsoft Office; Enter data into the computer from documents. Use a computer to obtain information from the Internet or other databases, such as a database of customer information. Print and distribute customer-related information to others within the company.


Job Type: Full-time


Benefits:
On-the-job training
Paid time off


Work Location: In person

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Corporate H. avatar icon
Corporate H. from Herald East Inc. is interviewing people like you for this position today! Let them know you are interested!
  • Experience
    Required
  • Languages
    English – Advanced
  • Employment
    Full-time
  • Schedule
    Monday - Friday, 9:00 am to 5:30 pm
  • Salary
    $18 – $23 hourly
  • Starting time
    Immediate start!

pin icon496 Grand Boulevard, 11590, Westbury

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Customer AssistantWestbury

Online Men's Fashion Retailer • 1-10 Employees

Hiring on JOB TODAY since December, 2025

We are an online retailer specializing in men's garments since 2017.

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Corporate H.Active 2 hours ago
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