Customer Service Representative (CSR) - Prestige Travel Agency by Mich - Dallas

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• Sherwin-Williams

  

  Bilingual Customer Service Specialist (Spanish)

  11 days ago

  Dallas

  Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at Store #7745, located at: 107 Wynnewood Village Shp Ctr,Dallas, TX 75224-1825 At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 – Online Application Find the role(s) that interest you on our Careers page: _ Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 – Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 – In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at _. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. • Ensure high levels of customer satisfaction through excellent sales service, • Assist customers in person and over the phone by determining needs and presenting appropriate products and services, • Build productive trust relationships with wholesale and retail customers, • Process sales transactions accurately and consistent with policies and procedures, • Follow and achieve sales goals on a monthly, quarterly, and yearly basis, • Maintain precise work order files and formulas, • Pull appropriate products from the sales floor or warehouse, • Tint and mix products, as needed, to customer specifications, • Stock shelves and set up displays, • Clean store equipment, • Load/unload delivery trucks, • Assist in making deliveries, as needed, • Maintain in-stock and presentable condition assigned areas, • Remain knowledgeable on products offered and discuss available options, • Comply with inventory control procedures, • Suggest ways to improve sales Minimum Requirements:, • Must be at least eighteen (18) years of age, • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future, • Must be able to read, write, comprehend, and communicate in English, • Must be able to read, write, comprehend, and communicate in Spanish, • Must have a valid, unrestricted Driver’s License, • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion, • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation, • If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal, • If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position Preferred Qualifications:, • Have at least a High School diploma or GED, • Have at least one (1) year of experience working in a delivery, retail, or customer service position, • Have previous work experience selling paint and paint-related products, • Have previous work experience operating tinting and mixing equipment #SHWSalesBL

• Energy Transfer

  

  Sr Specialist - Account Management

  6 days ago

  Dallas

  Sr Specialist - Account ManagementDALLAS, Texas, United StatesCommercial/Business DevelopmentMar 19, 2026 Post Date2610001315 Requisition # Sunoco LP is a leading energy infrastructure and fuel distribution master limited partnership operating across 32 countries and territories in North America, the Greater Caribbean, and Europe. The Partnerships midstream operations include an extensive network of approximately 14,000 miles of pipeline and over 160 terminals. This critical infrastructure complements the Partnerships fuel distribution operations, which distribute over 15 billion gallons annually to approximately 11,000 Sunoco and partner-branded retail locations, as well as independent dealers and commercial customers. At Sunoco, we take great pride in what we do and wholeheartedly believe our employees drive success for our company and our customers. We are always looking for the best and brightest talent and we are committed to making your job a challenging and rewarding experience. Summary: The position of Sr. Specialist - Salesis a key player of the sales team. This position requires a driven individual with strong business acumen, excellent communication, relationship-building skills, and a passion for growth. The responsibilities for this position include, but are not limited to the following: • Developingrelationships with current customers, negotiates deals, develops proposals, presents, and closes deals within all financial EBITDA metrics/targets., • Managingthe daily processes of account management across assigned territory, utilizing market and customer intel to deliver optimal ebitda and volume results and responding to and resolving any customer-related issues quickly and satisfactorily., • Utilizing our competitive advantages in supply strength to grow our customer base and EBITDA , as well as identify new markets for growth., • Communicatingheavily across all internal channels: Business Development, Pricing, Supply and Trading, Customer Set Up, Customer Solutions, Accounting, and back-office personnel., • Developing and growing targeted development areas., • Traveling to potential client locations to develop and maintain business. Primary Area:N Charleston, South Carolina;Brownsville, Texas;Jacksonville, Florida; andNorth Little Rock, Arkansas. Essential Duties and Responsibilities: • Identifies prospects in growth markets, working in tandem with Business Development to win customers and grow volume in specified Development Markets., • Determines prospects needs, providing economical solutions for each that demonstrate value, satisfying the prospect while achieving sales goals and Sunoco financial objectives., • Accurately reports sales activity and key performance metrics at regular cadences., • Establishes relationships with existing businesses and capitalizes on opportunities in target growth markets., • Meets annual budget and growth requirements for assigned geography through thorough understanding of existing customer base and market, and by effectively adapting to market conditions., • Effectively resolves all customer facing issues from Salesforce cases such as billing, loading, and drafting, and proactively handles customer complaints., • Utilizes Salesforce to create and maintain a strong sales pipeline with detailed customer information. Records opportunities through each phase of the sales funnel to effectively expand business with existing customers., • Clearly articulates ongoing activity with leads, opportunities, proposals made/excepted/rejected and anticipated closings. Keeps management apprised of competitive initiatives and challenges., • Provides critical thinking to overcome objections to successfully complete negotiations., • Attends tradeshows/conferences as appropriate to reinforce relationships and to grow opportunity pipeline while maintaining awareness of competitive industry practices., • Effectively takes ownership of new accounts from Business Development to increase volume and ebitda for new customers., • Understands daily hedge forecast model, supply position, and sales volume at terminal level, and territory market dynamics, and reacts timely to changes across these platforms., • Prepares and presents RFP, Bid, and Contract pricing and volume, while recognizing other deals in the given marketplace to avoid issues with our existing customers and supply., • Creates and presents professional proposals/offers for prospective accounts. Works with Supply/Trading/Operations to develop and execute contracts/agreements., • Acts as a business consultant with a credible source of industry and market knowledge., • Effectively utilizes technology, programs, and platforms (i.e. Salesforce, Right Angle, Concur, etc.) for all phases of the sales process., • Represents Sunoco LP with credibility and integrity., • Effectively communicates with management and internal channels to align growth strategy by market, by customer, and by terminal supply point. Requirements: • Bachelors degree preferred., • 5-8 Years Sales experience required., • Knowledge of SAP, Right Angle, Salesforce, Excel, and Concur preferred., • Travel 25 - 50% of the time, some overnight, some multiple nights in a row., • Complete all travel and expense related reports. Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job: • Usually, normal office working conditions., • Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing., • Occasional overnight travel is REQUIRED., • Occasional visits to industrial/manufacturing settings, which may include exposure to various materials and chemicals, as well as extreme temperature conditions and loud machinery, and require appropriate personal protective equipment.

• Verizon

  

  Account Manager (SMB) - Up to $2500 sign-on bonus

  4 days ago

  Dallas

  When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. As a Business Account Specialist - SMB, you will be part of the Business Markets Inside Base Management Team. Your responsibilities will include making proactive outbound calls to Verizon's small business customers. You will ensure that their accounts are in good standing and provide them with the most current offers, plans, and services available. What you’ll be doing… You will operate in a technically advanced ecosystem where AI-driven insights prioritize your workflow, ensuring you spend your time on the interactions that matter most. Your day-to-day will be focused on delivering a world-class customer experience to delight our customers. Welcome & Onboarding: verifying products, positioning value-added services, and ensuring a seamless new customer experience. Expertly guide customers through their first bill, confidently explaining complex charges like proration, one-time activation fees, and device promotion timelines to eliminate "bill shock." Actively prospect within existing customer accounts for new business needs, employee hires, and referrals during these interactions. Base Management Outbound: Execute curated campaigns and the outbound base offer strategy—determined by Marketing—for strategic upgrades, plan migrations, and special product and service offers. Actively prospect and qualify existing customers for new business needs, employee hires, and referrals during these interactions. Value Reinforcement & Right-Sizing: You must be well-versed in Verizon's product catalog (including FWA and OneTalk) to right-size accounts, add necessary features organically when requested by the customer, and explain the value of free resources like the Small Business Digital Ready program. What we're looking for... Required Skills & Competencies Prospecting & Opportunity Generation: Active Business Identification: The ability to move beyond the primary call objective (onboarding, offer execution) to actively identify and uncover secondary opportunities, such as new business needs, potential employee hires for the customer's business, and referral leads for new accounts. This requires a questioning and consultative mindset Speaking Over the Phone & Value Reinforcement: Product & Solution Fluency: Must be well-versed in the entire Verizon product catalog, including FWA and OneTalk, to "right-size" accounts, organically add necessary features, and clearly explain the value of free resources like the Small Business Digital Ready program. This ensures every conversation is productive, not just transactional. Winning the First 60 Seconds (Building Trust & Authority) : Expert-Level Billing Acumen & Clarity: The confidence and knowledge to immediately analyze and articulate complex financial details. This is crucial for Welcome & Onboarding, where the representative must expertly guide customers through their first bill, confidently explaining complex charges like proration, one-time activation fees, and device promotion timelines to eliminate "bill shock proactively. De-escalation & Empathy: Interpersonal De-escalation: The strength to handle immediate customer frustration—especially regarding billing—and to use strong interpersonal skills to transform a potentially negative interaction ("bill shock") into a "moment of delight," which immediately establishes a positive foundation for the business relationship. System Navigation: The ability to smoothly "swivel-chair" and operate across multiple platforms simultaneously. While not a direct customer-facing skill, efficiency prevents friction, allowing the representative to focus entirely on the customer and maintain call momentum during the critical first minutes. Multiple positions are available for this role in Irving, TX, Please note that this is a hybrid role that requires 3 days on site in Irving. External candidates for this role may be eligible for up to $2500 sign-on bonus You'll need to have Bachelor’s degree or four years of work or military experience. One or more years of relevant work experience. Even better if you have Customer service experience Business-to-business sales experience and business acumen Experience handling inbound and outbound customer calls Ability to work effectively as a team player and independently in a hybrid work environment Where you’ll be workingIn this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies. Scheduled Weekly Hours40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

• Verizon

  

  Client Relations & Expansion Specialist - Up to $2500 sign-on bonus

  4 days ago

  Dallas

  When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. As a Business Account Specialist - SMB, you will be part of the Business Markets Inside Base Management Team. Your responsibilities will include making proactive outbound calls to Verizon's small business customers. You will ensure that their accounts are in good standing and provide them with the most current offers, plans, and services available. What you’ll be doing… You will operate in a technically advanced ecosystem where AI-driven insights prioritize your workflow, ensuring you spend your time on the interactions that matter most. Your day-to-day will be focused on delivering a world-class customer experience to delight our customers. Welcome & Onboarding: verifying products, positioning value-added services, and ensuring a seamless new customer experience. Expertly guide customers through their first bill, confidently explaining complex charges like proration, one-time activation fees, and device promotion timelines to eliminate "bill shock." Actively prospect within existing customer accounts for new business needs, employee hires, and referrals during these interactions. Base Management Outbound: Execute curated campaigns and the outbound base offer strategy—determined by Marketing—for strategic upgrades, plan migrations, and special product and service offers. Actively prospect and qualify existing customers for new business needs, employee hires, and referrals during these interactions. Value Reinforcement & Right-Sizing: You must be well-versed in Verizon's product catalog (including FWA and OneTalk) to right-size accounts, add necessary features organically when requested by the customer, and explain the value of free resources like the Small Business Digital Ready program. What we're looking for... Required Skills & Competencies Prospecting & Opportunity Generation: Active Business Identification: The ability to move beyond the primary call objective (onboarding, offer execution) to actively identify and uncover secondary opportunities, such as new business needs, potential employee hires for the customer's business, and referral leads for new accounts. This requires a questioning and consultative mindset Speaking Over the Phone & Value Reinforcement: Product & Solution Fluency: Must be well-versed in the entire Verizon product catalog, including FWA and OneTalk, to "right-size" accounts, organically add necessary features, and clearly explain the value of free resources like the Small Business Digital Ready program. This ensures every conversation is productive, not just transactional. Winning the First 60 Seconds (Building Trust & Authority) : Expert-Level Billing Acumen & Clarity: The confidence and knowledge to immediately analyze and articulate complex financial details. This is crucial for Welcome & Onboarding, where the representative must expertly guide customers through their first bill, confidently explaining complex charges like proration, one-time activation fees, and device promotion timelines to eliminate "bill shock proactively. De-escalation & Empathy: Interpersonal De-escalation: The strength to handle immediate customer frustration—especially regarding billing—and to use strong interpersonal skills to transform a potentially negative interaction ("bill shock") into a "moment of delight," which immediately establishes a positive foundation for the business relationship. System Navigation: The ability to smoothly "swivel-chair" and operate across multiple platforms simultaneously. While not a direct customer-facing skill, efficiency prevents friction, allowing the representative to focus entirely on the customer and maintain call momentum during the critical first minutes. Multiple positions are available for this role in Irving, TX, Please note that this is a hybrid role that requires 3 days on site in Irving. External candidates for this role may be eligible for up to $2500 sign-on bonus You'll need to have Bachelor’s degree or four years of work or military experience. One or more years of relevant work experience. Even better if you have Customer service experience Business-to-business sales experience and business acumen Experience handling inbound and outbound customer calls Ability to work effectively as a team player and independently in a hybrid work environment Where you’ll be workingIn this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies. Scheduled Weekly Hours40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

• Safe Haven Security

  

  Remote Account Manager

  1 day ago

  Dallas

  Account Manager (Home Security Sales) compensation: Hourly + Uncapped Commission (OTE $65,000-$110,000) on average. Additional positions unlocked with higher income potential to make an average of $130,000 to $180,000 WE'RE LOOKING FOR TOP SALES TALENT! JOIN OUR TEAM AND GET PAID TO HELP SAVE LIVES FOR A LIVING! This position is within our Agent Referral Division! As an Account Manager you will be utilizing heavy outbound prospecting efforts to partner with real estate agents across the nation, working together to secure their clients' homes and protect their families. Your pursuit to build a business and increase your income helps protect communities all over the country. Every time you push yourself outside of your comfort zone, you are impacting more than just your paycheck! We are willing to pay BIG for exceptional salespeople, so we offer an hourly rate PLUS uncapped weekly commissions, AND monthly/yearly bonuses! Why You'll Love Selling with Us Safe Haven Security (Est. 1998) over 1.2M+ homes protected nationwide. As a 5-time JD Power Award winner in security solutions, we offer: • Industry-leading paid training program, • 200+ newly sourced prospecting opportunities provided weekly, • Weekly pay + monthly performance bonuses, • Clear promotion path to Account Executive and Management opportunities What sets this role apart? • You will represent the largest agent referral program in the nation., • Your income will reflect all the hard work you put in., • Every dial you make is an investment in YOU and YOUR BUSINESS., • As your business grows so does the number of homes and families you help protect. Key Responsibilities • Make heavy outbound call efforts, ranging from 125-150 dials per day, no auto-dialer., • Generate client leads through newly established B2B partnerships., • Achieve monthly lead generation and productivity KPIs. Must-Have Qualifications • 1+ years preferred sales experience, • Hunter Mentality, Competitive Drive, Active Listener, • Ability to adapt and sustain a resilient mindset, • Experience with CRMs and Microsoft office Ready to Secure Your Career? Apply in 60 Seconds: • Click "Apply Now", • Complete 5-question skills assessment Inside Sales, Inside Sales Remote, B2B sales, Direct Sales, Outbound Sales, Lead Generation, CRM Software, Negotiation, Cold Calling, Sales, Microsoft Office, Account Management, Uncapped Commission, Security Sales, Prospecting About Safe Haven At Safe Haven Security LLC, we are more than just a home security company. We are a team of dedicated professionals who are passionate about making a difference in the lives of our customers and our employees. Our mission is to provide peace of mind and protection to families across the country, and we achieve this by offering cutting-edge security solutions and exceptional customer service. When you join Safe Haven Security LLC, you become part of a dynamic and innovative organization that is committed to excellence. We believe in investing in our employees and providing them with the tools and resources they need to succeed. We offer comprehensive training programs, ongoing support, and opportunities for growth and advancement. At Safe Haven Security LLC, we foster a culture of teamwork, collaboration, and mutual respect. We believe that our employees are our greatest asset, and we strive to create a positive and inclusive work environment where everyone feels valued and appreciated. As a company, we are dedicated to staying at the forefront of the industry, constantly evolving and adapting to meet the changing needs of our customers. We embrace innovation and technology, and we are always looking for talented individuals who share our passion for excellence. If you are looking for a rewarding career in the home security industry, Safe Haven Security LLC is the place for you. Safe Haven has won several awards including being one of "America's Greatest Places to work" from Newsweek and is the 6-time winner of Inc. Magazine's America's Fastest-Growing Private companies. Join our team and be part of an organization that is committed to making a difference and creating a safe and secure environment for every home we serve. Safe Haven Security is an Equal Opportunity Employer / Veterans / Disabled. We celebrate diversity and are committed to creating an inclusive environment for all employees. Why Join Safe Haven • Weekly pay, hourly rate plus commission with uncapped earning potential, • Monthly bonuses and incentives, • Comprehensive 4-week paid training, • Paid Time Off (PTO) program and paid holidays, • Medical, Dental, Vision, 401k, and Life Insurance Coverage, • Employee Assistance Program (EAP), • Career Development, • Recognized by Newsweek's "America's Greatest Workplaces"!, • Safe Haven is the largest employee-based ADT Authorized Dealer

• Astound

  

  Strategic Account Manager

  2 days ago

  Dallas

  A Day in the Life of the Strategic Account Manager: Acting as a single point of contact, the Strategic Account manager is responsible for uncovering revenue generating opportunities from Astound's existing customers. Primary emphasis will be on growing revenue from this base, controlling customer churn, and contacting clients with upcoming contract expirations and track/reporting renewal success rate. The role will be both customer facing and on the phone with some periodic travel within the footprint. • Proactively call assigned customers to coordinate periodic business reviews as defined by the customer., • Review existing contracted services and ensure the customer has copies of contracts, circuit ID’s, and key personnel contact info including NOC, billing, and care., • Actively manage upcoming contract expirations and track/report renewal success rate., • Maintain regular contact with customers and share new corporate initiatives Astound may be engaged with or new business opportunities/products customers may be interested in., • Serve as primary contact and key point of escalation for post-sale issues that arise and own communication link to customer through final resolution., • Serve as key stakeholder and in collaboration with sales rep to help as needed for installation updates and general customer follow up., • Engage internal stakeholders and coordinate customer interfacing meetings when needed to match customer requirements and Astound capabilities on product, network, billing and/or care., • Provide periodic updates to leadership detailing best practice on customer experience initiatives needed to guarantee positive outcome for customer and Astound., • Quarterly and/or periodic travel within footprint for customer meetings, • Other duties as assigned What You Bring to the Table: • Minimum of 10 years of telecommunications experience, • 2-4 years of E-Rate experience, • Working knowledge in reviewing complex legal documents; including master service agreements, service level agreements, and non-disclosure agreements., • Understanding how state and local municipal government processes forms. Compliance with state regulations., • Demonstrated success in telecommunications and internet sales to end-user customers, including strategic and large business customers and government accounts using relationship management and system sales concepts, • Ability to sell to C level executives within an organization, • Experience in systems selling, consultative sales techniques, and account planning including account profiling, account positioning strategy, customer needs analysis, sales opportunity development, service improvement planning, and long range account management strategies, • Professional business acumen in funnel management and forecasting in a CRM environment, • Product knowledge of both switched and dedicated services, as well as associated end-user and carrier applications, • Operational understanding of telecommunications ordering, provisioning, and billing processes, • Working knowledge of general marketing principle tools and processes, • Skills necessary for decision making and maintaining customer retention, • Strong interpersonal skills, • High School Diploma or equivalent required, • 2-4 year college degree or equivalent experience preferred, • Minimum 5 year track record of success selling to large businesses with technical solutions., • Involvement in trade and commercial organizations to expand the market awareness of the company We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program *Benefits listed above are for regular full-time position Base Salary: The base salary for this position is $85,000-$90,000,and opportunities for commissions, bonus and benefits, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. Commissions at plan: Targeted commissions are twenty one thousand, six hundred dollars annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets. Our Mission Statement: • Take care of our customers, • Take care of each other, • Do what we say we are going to do, • Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. About Astound: Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.

• Sagility

  

  Work from Home: Customer Service Representative (Healthcare)

  1 day ago

  Dallas

  Work from Home: Customer Service Representative (Healthcare) Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. Job title: Work from Home: Customer Service Representative (Healthcare) Job Description: Elevate Your Career with Sagility Sagility, a global leader in business process management, is dedicated to enhancing the member and patient experience. By combining cutting-edge technology with decades of healthcare expertise, we deliver exceptional results for our clients. Become Part of a Team That S.O.A.R,s! • S Spark Curiosity, • O One Team, One Direction, • A Action for Results, • R Right by Right Purpose We are passionate about shaping careers and are hiring Remote Customer Service Representatives for our call center team. Be the compassionate human connection that makes our service exceptional. Benefits You Will Enjoy: • Competitive pay: $11.00 to $14.00/hour (bilingual representatives: $15.00/hour)., • Performance-based incentives., • Paid training in a cutting-edge virtual training environment., • Comprehensive health coverage (available after 90 days)., • Employee wellness and engagement programs., • Career advancement opportunities: 90% of our leaders started as Customer Service Representatives. Your Role: • Handle incoming calls promptly and professionally., • Research and provide effective resolutions to customer inquiries., • Accurately document call details., • Communicate empathetically and diplomatically with clear, professional articulation., • Meet team goals for quality and customer satisfaction daily. What You Bring to the Table: • Commitment to excellence and a positive attitude., • Strong communication and interpersonal skills., • Comfort in a fast-paced, team-oriented environment., • Proficiency in navigating computer applications., • Desire to exceed customer expectations and grow professionally., • Previous healthcare experience is a plus., • At least 1 year of experience in a call center environment is required. Job Requirements: • Must be 18 years or older., • High School Diploma or equivalent., • Minimum of 1 year at a single job, preferably in customer service., • Reliable attendance, with no absences in the first 90 days., • Typing at least 25 WPM., • Hardwired internet connection with minimum speeds of 10 Mbps upload and 25 Mbps download., • Secure, private work area at home., • Flexible availability, including weekends. Additional Perks: • Daily Pay., • Medical, Dental, and Vision coverage., • Life Insurance., • Short-Term and Long-Term Disability options., • Flexible Spending Account (FSA)., • Employee Assistance Program., • 401(k) with employer contribution., • Paid Time Off (PTO)., • Tuition Reimbursement. Sagility is an Equal Opportunity Employer/Vet/Disability. Location: Work@Home Texas (CST)United States of America

• Swisher International

  

  Regional Account Manager

  18 days ago

  Dallas

  Primary Purpose: The Regional Account Manager manages key retail and wholesale accounts within an assigned region, driving sales growth, distribution, and brand visibility. This role builds strong customer relationships, executes regional business plans, and ensures alignment between account initiatives and Swisher’s commercial strategy. KeyResponsibilities: Own profitable share growth across assigned regional chain accounts by setting the commercial agenda, aligning internal and external partners, and ensuring customer commitments translate into measurable in-store outcomes. Lead joint business planning, quarterly business reviews, and performance follow-up to sustain growth, strengthen execution, and resolve barriers quickly. Build and maintain multi-level relationships with customer decision makers and operational stakeholders who influence assortment, merchandising, replenishment, and promotional activation. Serve as the primary account connector across internal teams and external partners to ensure coordinated communication, consistent priorities, and timely issue resolution that protects execution and customer satisfaction. Create annual customer plans that define objectives, strategies, and milestones for distribution, assortment, shelving, display, and promotional execution, supported by clear financial assumptions and success measures. Translate plans into actionable execution playbooks with defined timelines, roles, and tracking routines across the field sales organization and merchandising resources, including reset and major initiative coordination when required. Influence account decision makers to achieve share growth, distribution, shelf and promotional execution. Lead activation governance by coordinating with field sales, brokers, or distributors where applicable, and merchandising partners to deliver displays, shelf sets, resets, and special programs, with documented follow-up and escalation when execution gaps emerge. Deliver customer-ready recommendations for assortment, pricing, shelving, displays, and promotions using category and shopper insights, syndicated or internal data, and customer-specific performance trends Monitor results against agreed KPIs, communicate learnings, and adjust plans to improve performance and execution consistency. Qualifications: Required 5+ years of sales, account management, or customer development experience within consumer goods, manufacturing, or distribution industries Demonstrated success growing share and distribution for multi-unit or regional chain customers, including shelf and promotional execution outcomes. Experience developing annual customer plans, supporting joint business planning, and delivering against defined account KPIs. Working knowledge of category management principles and the ability to apply category and shopper insights to selling recommendations. Proficiency with basic to intermediate financial analysis for account planning, including estimating ROI, trade investment impact, and profitability considerations. Strong relationship building, negotiation, and influence skills with the ability to engage customer decision makers and operational stakeholders. Proven cross-functional collaboration skills with experience coordinating with sales, merchandising, marketing, and insights teams to activate account plans. Strong organizational skills, disciplined follow-through, and the ability to manage multiple priorities across a geographic territory. Proficiency with Microsoft Office and CRM tools; experience with syndicated data platforms or retailer reporting tools preferred, based on your environment. Ability to travel within the assigned geography up to a defined percentage and meet company travel requirements; valid driver’s license. Education: Bachelor’s degree in Business, Sales, Marketing, or related field, or an equivalent combination of education and relevant experience. Travel: 30% to 50%