Customer Service Representative (CSR) - PTM Marketing & Consulting

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• Watson's Plumbing & Heating Corporation

  

  Customer Service Representative (CSR)

  6 days ago

  $17–$20 hourly

  Full-time

  Manhattan, New York

  Watson’s Plumbing & Heating is currently seeking motivated and reliable Customer Service Representative Interns to join our growing team! This is a great opportunity for students or individuals looking to gain hands-on experience in a fast-paced service environment within the plumbing and heating industry. Responsibilities: • Answer incoming calls and respond to customer inquiries, • Schedule service appointments, • Dispatch technicians, • Maintain customer records and update job information, • Provide professional and friendly customer support Qualifications: • Strong communication and interpersonal skills, • Basic computer knowledge, • Organized and detail-oriented, • Ability to multitask, • Positive attitude and willingness to learn What We Offer: • Real-world office and customer service experience, • Professional development opportunities, • Supportive team environment, • Potential for long-term employment If you are dependable, eager to learn, and ready to grow with a reputable plumbing company, we’d love to hear from you!

  Immediate start!

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• Danzelas Closet

  

  Customer Service Representative (CSR)

  12 days ago

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  We are currently hiring a Part-Time Customer Service Representative for a nonprofit organization. Responsibilities: Respond to emails and phone inquiries Provide excellent customer care and support Assist with client communication and follow-ups Support basic customer sales and outreach efforts Requirements: Previous experience in customer service Strong communication skills, both written and verbal Comfortable handling emails and phone calls Organized, reliable, and professional If you are passionate about helping others and have strong customer service skills, we would love to hear from you.

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• MERAKI R&T Corp

  

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• CSI Pharmacy

  

  Specialty Account Manager

  1 day ago

  NEW YORK

  At CSI Pharmacy (CSI), we are on a mission to provide Specialty Pharmacy services to patients with chronic and rare illnesses in need of complex care. CSI is a rapidly growing national Specialty Pharmacy. Whether you work directly with patients or behind the scenes in support of the business and its employees, you will use your expertise, experience, and skills to support our patients and our mission. Committed to improving the health and livelihood of our patients, our Specialty Account Manager will partner with our extraordinary team of Pharmacists, Clinicians, and Business Professionals to bring the highest quality treatments, care, and comfort to the patients we serve. Base Salary: $95K - $105K (DOE) Bonus Opportunity: Uncapped monthly commission Location: This position will be covering from North NYC area to Albany Schedule: This is a field sales role that will be traveling across the above area approximately 4-5 days/week with the occasional 1 day/week working remotely between Monday - Friday Our high value rewards package: * Up to 21 paid holiday and personal days off in year one * 401k plan with matching contributions * Industry-leading 360 You™ benefits program * Up to 90% off higher education (degrees, certifications) and test preparation for you and your family through Purdue University Global Programs and Kaplan * $500 car allowance after taxes in addition to fuel coverage * Car rental discounts * Employee Assistance Program (EAP) offered through Lincoln Financial Group * NOTE: Certain benefits may vary based on your employment status What you’ll do in this role: * Establish and maintain relationships with referral sources in designated sales territory/region * Collaborates with Senior Management to improve efficiency, product knowledge, and selling skills to meet personal and Company goals * Formulates a quarterly business plan in order to achieve and exceed forecasted annual sales revenue goals * Actively prospects referrals from present and prospective customers * Develops territory routing plan and updates regularly to obtain optimal efficiency in servicing customer needs and marketing to new business/customers * Educates referral sources on all CSI services relating to customer needs and benefits and can effectively communicate the CSI differentiators We are looking for a compassionate Specialty Account Manager with: * College Degree required * Minimum 2 years Medical/Pharmaceutical Sales or equivalent experience highly preferred * Home infusion or Specialty Pharmacy experience highly preferred * Must have and maintain a valid Driver's License, maintain automobile insurance coverage and have access to a reliable automobile NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana. By supplying your phone number, you agree to receive communication via phone or text. By submitting your Application, you are confirming that you are legally authorized to work in the United States. NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana. By supplying your phone number, you agree to receive communication via phone or text. By submitting your application, you are confirming that you are legally authorized to work in the United States. JR# JR251768

• Tiffany & Co

  

  Client Success Specialist - Queens, NY

  26 days ago

  New York

  The Client Success Specialist is a pivotal role that is responsible for ensuring an exceptional after-sales service experience, upholding the unparalleled standards of luxury service that define Tiffany & Co. The Client Success Specialist will be the primary point of contact for complex client inquiries, particularly those related to repairs, adjustments, and will play a critical role in maintaining client satisfaction and loyalty. Key Responsibilities: • Client Relationship Management:Cultivate and maintain strong relationships with clients, providing personalized and proactive support. Understand individual client needs and preferences to deliver tailored solutions., • Issue Resolution & Escalation Management:Expertly manage escalated client concerns and delicate situations with grace and professionalism, particularly those involving unhappy clients and items undergoing repair. Transform potentially negative experiences into positive outcomes through effective communication, problem-solving, empathy and de-escalation tactics., • Client Expectation Management:Clearly communicate timelines, processes, and potential outcomes to clients, setting realistic expectations and ensuring transparency throughout the service journey., • The three core aspects that the Client Success Specialist is responsible for are creating both online and letter detailed estimates ensuring all technical information is accurate and all aspects of the clients request are met, taking client calls in a timely manner to maintain service level requirements and responding to client emails thoroughly, efficiently and timely to maintain service level requirements., • Product Knowledge & Development:Maintain an in-depth understanding of Tiffany & Co. products, materials, and services, including new developments and service offerings. Continuously update knowledge to accurately advise and assist clients., • Feedback Integration:Actively solicit and analyze client feedback to identify recurring issues, suggest improvements to service delivery, and contribute to the continuous enhancement of client experience., • Collaboration:Work collaboratively with cross-functional teams, including repair services, sales, and logistics, to ensure seamless communication and efficient resolution of client requests., • High school diploma or equivalent, • Minimum 2 years business experience with strong operational background, • Proven experience working within a luxury environment, demonstrating an understanding of discerning client expectations and service standards., • Exceptional written and verbal communication skills, with a proven ability to craft clear, concise, and professional business correspondence., • A strong passion for helping others succeed and a natural inclination towards empathetic problem-solving., • Demonstrated ability to manage client expectations effectively and navigate challenging client interactions with composure., • Strong analytical thinking skills, capable of dissecting complex issues and devising effective solutions., • Ability to adapt quickly to product developments and service enhancements., • Experience in client care, client service, or client success role within the jewelry or luxury retail sector., • Familiarity with repair processes and after-sales service in a luxury context., • Experience working in client facing technical, or luxury retail environment.

• Hilti

  

  Account Manager

  29 days ago

  New York

  Deliver solutions that transform how construction gets done. Our account managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will manage your own portfolio of customer accounts and be given ownership to build a work schedule that best suits you and your customers. You'll make sales by maintaining customer relationships, demonstrating our latest tools on the spot, and providing high level customer consultation. A profieciency in speaking Hindi, Punjabi, Bengali, or Urdu is a major plus What You'll do • Building relationships - you'll meet with customers at a moment's notice or be actively present to capture the perfect business opportunity. You understand to create value in account(s) through long-term, profitable relationships, • Time and Territory Management (TTM) - creating a daily schedule (including presence on jobsites and client offices) to optimize client potential and sales productivity by zone territory, • Be a Hilti Champion - you'll carry the technical knowledge to present high level customer consultations in your defined territory and represent the Hilti brand in the marketplace, • Tracking your progress - you'll utilize Salesforce to record all the interactions you had to make a sale as reporting is a key part of this roleWhat You'll Bring, • High School Diploma or GED required, • Bachelor's Degree preferred or equivalent work experience, • At least three years of outside sales experience - preferably in an environment with set targets, • Hands-on attitude - you'll be demonstrating our tools to our customers, using platforms such as Salesforce to keep track of everything, and collaborate with a variety of departments, • Maintain a valid driver's license - we'll provide you with a company car, be sure you're ready to drive, • Excellent time and territory management skills, • Must be able to walk on construction projects, climb scaffolding, and lift as much as 65 pounds at any given time, • Work a flexible and varied scheduleWhat's In It for You Our account managers earn between $56,000 - $83,000 + $13,000-$19,000 in bonus per year, if all sales goals are met. The account manager role offers an uncapped bonus potential. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. The disclosed range estimate is for this particular job posting. Please be advised that a different location may result in a different range. In addition to salary, we offer: • Medical/Dental/Vision coverage effective on your first day of employment, • 401(k) plan with dollar-for-dollar matching up to 6%, and fully vested after one year of employment, • Generous Paid Time Off policy and holidays including two days to give back to your local community, • Paid parental leave, sabbaticals, military leave, • Education reimbursement, • Up to five days per year of back-up daycare, • Life, accident and disability insurance, • Employee Assistance Program (EAP), company-paid wellness screenings, • Opportunities for growth - shift careers, support your professional development, or get assigned to any of the 120+ countries in which we operateWhy Hilti Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we're driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you'll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you'll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork. Commitment to Inclusion At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together. At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.

• Year Up United

  

  Customer Service Fundamentals Career Training Opportunity

  2 days ago

  New York

  Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at BNY Mellon, Fidelity, or Bank of America, among many other leading organizations in the New York | New Jersey area. Are you eligible? You can apply to Year Up United if you are: • A high school graduate or GED recipient, • Eligible to work in the U. S., • Available Monday-Friday throughout the duration of the program, • Highly motivated to learn technical and professional skills, • Have not obtained a Bachelorʼs degree, • You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: • Application Development, • Business Operations, • Banking, • IT Support, • Investment Operations, • Data Analytics, • Project Management, • Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

• Year Up United

  

  Customer Service Fundamentals JOB Training Opportunity

  2 days ago

  New York

  Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at BNY Mellon, Fidelity, or Bank of America, among many other leading organizations in the New York | New Jersey area. Are you eligible? You can apply to Year Up United if you are: • A high school graduate or GED recipient, • Eligible to work in the U. S., • Available Monday-Friday throughout the duration of the program, • Highly motivated to learn technical and professional skills, • Have not obtained a Bachelorʼs degree, • You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: • Application Development, • Business Operations, • Banking, • IT Support, • Investment Operations, • Data Analytics, • Project Management, • Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.