Duties:
- Answer incoming calls from patients and provide assistance with scheduling or general inquiries
- Respond to customer inquiries and resolve any issues or concerns in a professional and timely manner
- Perform data entry tasks accurately and efficiently
- Communicate effectively with patients, colleagues, and other departments to ensure smooth operations
- Utilize phone etiquette skills to provide a positive patience experience
- Maintain knowledge of company policies, procedures, and products/services
- Handle customer complaints or escalations with empathy and professionalism
- Experience
- Required
- Languages
- English – Advanced
- Employment
- Full-time
- Schedule
- 9am -5pm
- Salary
- $18 – $20 hourly
3500 2nd Avenue West, 58801, Williston
Customer AssistantWilliston
Paid Focus Groups • 1-10 Employees
Hiring on JOB TODAY since November, 2024
FocusQuota is a Market Research Firm that recruits consumers for Paid Focus Groups in the USA.
Jessica SchneiderActive 1 day ago