Customer Service/Sales - The Connecticut Team - Hartford

Job Description It takes energy to keep the Army National Guard marching on, and that’s where you take the lead. As a Food Service Specialist for the Guard, it’s your duty to provide the sustenance your fellow Soldiers need to put their best foot forward and protect the nation. In this role, you will take care of all dietary and nutritional needs of fellow Soldiers, ensuring their ability to face the challenges before them. You'll learn how to plan and prep menus, how to prepare and serve food, and how to ensure food safety and facility sanitation, whether you're feeding 25 Soldiers or 2,500, in the field or in a fixed facility. Job Duties • Bake, fry, braise, boil, simmer, steam and sauté as prescribed by Army recipes, • Operate, maintain and clean field kitchen equipment, • Perform preventive maintenance on garrison and field kitchen equipment Some of the Skills You’ll Learn • Standard and dietetic menus and recipes, • Food and supply ordering, • Storage of meats, poultry and other perishable items Helpful Skills • Interest in cooking, home economics, health, mathematics, accounting and chemistry Through your training, you will develop the skills and experience to enjoy a civilian career in restaurants or organizations that have their own dining facilities. Depending on which specialty you pursue, you’ll be able to pursue a career as a cook, chef, meat cutter, butcher, or baker. Earn While You Learn Get paid to learn! Join the Army National Guard and you will learn valuable job skills while earning a regular paycheck and qualifying for tuition assistance. Food Service Specialist job training requires 10 weeks of Basic Training, where you'll learn fundamental Soldiering skills, and nine weeks of Advanced Individual Training (AIT). Part of this time is spent in the classroom and part in the field. Benefits/Requirements Benefits • Paid training, • A monthly paycheck, • Montgomery GI Bill, • Federal and State tuition assistance, • Retirement benefits for part-time service, • Low-cost life insurance (up to $400,000 in coverage), • 401(k)-type savings plan, • Student Loan Repayment Program (up to $50,000, for existing loans), • Health care benefits available, • VA home loans, • Bonuses, if applicable, • Military enlistment in the Army National Guard, • Must be at least a junior in high school, or have a high school diploma or a GED certificate, • Must be between the ages of 17 and 35, • Must be able to pass a physical exam and meet legal and moral standards, • Must meet citizenship requirements (see NATIONALGUARD.com for details) Requires military enlistment. Programs and benefits are subject to change. Ask your Army National Guard recruiter for the most up-to-date information. Actual MOS assignment may depend on MOS availability.

Job title: Transfer Agent / Customer Service Rep Duration: 3+ Years Contract Location: Hartford, CT 06103 Pay Rate: This will be on w2 with full benefits plus bonus. Responsibilities: We are seeking a detail-oriented and customer-focused Customer Service Representative (CSR) with a strong call center background in Healthcare, Banking, Financial Services, or Insurance domain. The ideal candidate will handle high-volume inbound and outbound calls, resolve customer inquiries efficiently, and deliver exceptional service while ensuring compliance with industry regulations and company policies.

Job Title: CSR - Customer Service Representative Duration: 2-3 years Contract Job Type and Location: (Onsite - All 5 Days in a week) - 20 Church Street, 16th Floor, Hartford, CT 06103 Strong experience as a Customer Service Representative handling high-volume inbound calls within Banking, Insurance or Financial Domain. This position includes all the benefits such as Paid Time Off, 401(k), Medical Benefits and a Performance Bonus. Responsibilities: Strong experience as a Customer Service Representative handling high-volume inbound calls within the Banking, Insurance or Financial Domain. Deliver first-class inbound client service (customer service) for every single contact as part of our operations. Strong communication skills, both verbal and written, with the ability to convey complex information clearly and professionally. Exceptional analytical and problem-solving skills and attention to detail, with the ability to analyze data and identify solutions to client inquiries and issues. Superb willingness to resolve client issues or provide the best alternative solutions, resolving client friction points. Outstanding client service skills through NPS and its driver indices, compliance, and efficiency metrics delivering best in class experience for all our clients, with full understanding of the complexity of their concerns. Stay informed about market trends, regulatory changes, and industry developments relevant to investment banking operations Document all client interactions, inquiries, and recommendations accurately and maintain comprehensive records in accordance with regulatory requirements and company policies. Participate in training sessions and professional development activities to enhance knowledge and skills relevant to wealth management, financial planning, and client service. Strong team player mindset to excel not only individually but as a team through strong collaboration. Develop and execute sound action plans that will result to outstanding results in key performance measures. Assist the managers with deep dive discussions and remediation of top pain points to help improve performance. Collaborate with internal teams, including financial advisors, portfolio managers, and estate planning specialists, to address client needs, resolve issues, and coordinate service delivery. Key Skills: Process customer requests accurately and efficiently, including purchases, redemptions, exchanges, and account updates. Assist clients in completing required documentation for account transactions and ensure compliance with regulatory requirements. Investigate and resolve customer issues or discrepancies related to account transactions, shareholder records, and transfer agency processes. Educate clients on agency procedures, policies, and regulations to facilitate smooth transactions and ensure client understanding.

The Account Manager is responsible for assigned customer accounts and/or geographic territory in the Northeast US, which includes analyzing and meeting customer needs, developing and implementing sales plans, selling products and providing customer support. RESPONSIBILITIES • Sell company products (Industrial Equipment / Machinery) in a highly consultative manner, including the benefits of working with company over competitors, • Increase sales and margins of standard and engineered products to assigned customers and/or territories, • Lead projects from first contact to order while inspiring confidence in the team and management including discussions of application, technology and pricing strategy, • Monitor, manage and update established and new accounts and projects utilizing and regularly updating our internal CRM tool, • Pro-actively prepare for business meetings and guests visits to portray a professional image to customers, • Prepare quotes, proposals, service contracts and other required documents in order to complete a sale, • Ensure clear agreement on purchase orders is reached with customers, • Participate with Project Management in identifying project milestones, examining potential operational issues/risks, outlining and proposing solutions and identifying actions, • Develop customer satisfaction plans for key clients and associated metrics to track improvements, • Pro-actively identify and address support situations that could jeopardize customer satisfaction, • Work pro-actively with other company personnel to identify, communicate, escalate and resolve critical client/project issues in a preemptive and timely manner, • Establish and maintain long term, positive working relationships with internal team members and customers, • Coordinate activities and training of external sales representatives (if applicable), • Assist in achieving companies strategic objectives by aligning resources with goals and pursuing opportunities that meet the department's objectives, • Develop credible sales forecast and projections, • Keep updated with industry trends and developments, competitor's activities and future customer projects, • Maximize productivity by organizing resources to meet business demands and positioning the appropriate skill sets for maximum problem anticipation and resolution, • Participate and help Marketing Manager in planning and organization of marketing activities such as trade shows, seminars, marketing campaigns and industry associations, • Interact professionally with customers and suppliers, ability to resolve conflict while keeping relationships intact REQUIREMENTS • Bachelors Degree in an Engineering or Business Discipline is preferred, • 5+ years of Sales and/or Project Management experience with Industrial Automation Equipment / Capital Equipment or Machinery industry is REQUIRED, • 2+ years working knowledge of manufacturing type contracts in the Industrial Automation Equipment / Capital Equipment or Machinery industry is REQUIRED, • 2+ years working knowledge of Sales within the Industrial Automation Equipment / Capital Equipment or Machinery industry is REQUIRED, • Intermediate level of knowledge of industrial technical terms and principles, with the ability to read and interpret drawings (GD&T), • Experience using Microsoft Office - including Outlook, Excel (Intermediate level), Word (Advanced level), PowerPoint (Advanced level), • Experience with Microsoft Dynamics (Basic level) or other CRM system is required WORK ENVIRONMENT • Remote Position - Work from your home office, • Travel a majority of the time to customer locations, trade shows, etc.

We have a Long Term Contract opportunity for a Call Center Representative with a client based in Hartford, CT. Looking for someone who has worked in a call center environment for Banks, Insurance, Investment or any financial industry. This will be onsite - 5 days at the location mentioned below. Location: 20 Church Street, 16th Floor, Hartford, CT 06103 - 5 Days Onsite Below are the details and job description, please let me know if you are interested and available: These comes with excellent benefits mentioned below: Benefits Details: Annual bonus: up to 8% of base pay paid out on a quarterly basis Annual PTO: 15 vacation days, 10 sick days, 2 floating holidays and 8 company holidays, volunteer time-off Other PTO: Jury duty, bereavement leave, military leave etc. as applicable per State regulations. Benefits: Elected benefits such Medical (along with subsidized gym memberships), dental, vision insurance, Legal, identify theft, critical illness, pet insurance offered at competitive premiums. Basic life Insurance, Short Term and Long term disability and employee assistance program including mental health support, online yoga access at NO COST to the employee. 401k match: up to 3% annually. Training would be provided Interview Process: 1st Round - Microsoft Teams Video Interview 2nd Round - In-person Interview Responsibilities: Respond to customer via phone, email and text with there inquires based on IRA, 529 plans and Retirement Account /Insurance/Financial Products. Experience including account transfers, shareholder transactions, and account maintenance is preferred Deliver first class inbound customer service in every single contact as part of our Fund Services operations. Strong communication skills, both verbal and written, with the ability to convey complex information clearly and professionally. Exceptional analytical and problem-solving skills and attention to detail, with the ability to analyze data and identify solutions to customer inquiries and issues. Stay informed about market trends, regulatory changes, and industry developments relevant to investment banking operations Document all customer interactions, inquiries, and recommendations accurately and maintain comprehensive records in accordance with regulatory requirements and company policies. Participate in training sessions and professional development activities to enhance knowledge and skills relevant to wealth management, financial planning, and client service. Assist the managers with deep dive discussions and remediation of top pain points to help improve performance. Collaborate with internal teams, including financial advisors, portfolio managers, and estate planning specialists, to address client needs, resolve issues, and coordinate service delivery. Key Skills: Process customer requests accurately and efficiently, including purchases, redemptions, exchanges, and account updates. Experience with Financial products / Retirement / Insurance background Assist clients in completing required documentation for account transactions and ensure compliance with regulatory requirements. Investigate and resolve customer issues or discrepancies related to account transactions, shareholder records, and transfer agency processes.

Job DescriptionCompany Description American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 3500 employees worldwide. We have continued to prosper for the last eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers. Become part of team AIM, a growing team with an entrepreneurial spirit who has over the years evolved into a successful and multifaceted company with business divisions that include metal recycling, decommissioning and demolition, auto-parts sales and recycling, manufacturing of solder assemblies, construction waste recycling, and production of customized industrial and mining products. We take pride in doing good things for the environment to help create a greener, more sustainable future for all. It’s simple; we do it right. We AIM for excellence Job Description Are you ready to roll up your sleeves and make a hands-on impact in the metal recycling industry? We’re on the lookout for a physically active and dynamic Associate Account Manager to join our dedicated team! In this role, you’ll engage directly with catalytic converter suppliers in your territory, ensuring we source these critical components at competitive prices while providing exceptional customer service. This is an opportunity to contribute to our company’s growth and success through direct, physical engagement in the field! Work Setup: Home-based office with frequent travel and on-site visits What You’ll Do: * Build Strong Partnerships: Forge and maintain robust relationships with both new and existing catalytic converter suppliers. Be the friendly face they can rely on for exceptional service and support, often in person. * Savvy Purchasing: Actively seek out potential suppliers to procure catalytic converters at advantageous prices, engaging in physical site visits to assess their operations and establish rapport. * Bid Management: Prepare and submit bids for quotes, calculating necessary resources and gathering data during on-site visits to ensure our offerings are competitive and compelling. * Supplier Insights: Regularly connect with suppliers face-to-face to understand their challenges and needs, fostering opportunities for mutual growth and collaboration. * Market Awareness: Stay informed about the latest market trends, competitor activities, and pricing developments through active field engagement to refine our purchasing strategies. * Negotiation Expertise: Evaluate catalytic converters based on market factors and conduct negotiations directly with suppliers during on-site interactions, ensuring beneficial terms for both parties. * Quality Assurance: Perform detailed inspections of purchased catalytic converters on-site to verify authenticity and compliance with regulations, ensuring accurate record-keeping. * Physical Inspection and Lifting: Safely lift and inspect catalytic converters to assess their condition and quality, ensuring that all purchased items meet our standards. * Data Analysis: Monitor sales data and market trends, providing regular reports and forecasts based on insights gained during your physical interactions with suppliers. * Team Collaboration: Work closely with our operations and logistics teams, ensuring smooth coordination of purchasing, processing, and shipping activities through direct collaboration. * Compliance Commitment: Stay updated on relevant regulations and compliance standards, ensuring our operations meet environmental and safety requirements through hands-on oversight. * Education & Guidance: Help suppliers and customers understand the value of recycling catalytic converters by providing support and guidance throughout the recycling process, often through in-person discussions. If you’re ready to take the next step in your career and make a tangible impact in the recycling industry, we want to hear from you! Join us in our mission to promote sustainability and drive success together! Qualifications * What we offer: • A competitive wage (60-70,000), commission package, vacation, benefits and a 401k matching program, • The tools and support needed to be successful in your career and professional development, • A dynamic & rewarding work environment

Job DescriptionInside Account Manager About the Role: We are seeking a driven Inside Account Manager to join our growing sales team. In this role, you’ll engage with businesses and professionals across a variety of industries, introduce them to BuzzTechMedia’s solutions, and match them toward the services that best fit their operational needs. You’ll play an essential part in driving company growth by nurturing relationships, managing inbound and outbound leads, and converting qualified prospects into long-term clients. Key Responsibilities: Identify and contact potential clients through outbound outreach, inbound follow-ups, and networking Present our services clearly and confidently to prospective customers Assess client needs and recommend tailored service solutions Maintain accurate records of leads, communications, and deals in CRM tools Partner with internal teams to ensure smooth onboarding and an exceptional client experience What We’re Looking For: Experience in sales or account management is preferred but not required Strong communication and presentation skills Highly organized, goal-oriented, and self-motivated Ability to manage a fast-paced inside sales pipeline and multiple priorities What We Offer: Competitive base salary plus performance-based bonuses Full benefits package including medical, dental, 401k, and paid time off Supportive, team-oriented work environment Opportunities for growth and advancement within a rapidly expanding company Powered by JazzHR WYq0WsYlNS

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred. Excellent customer service and relationship management skills are required. S...