Offres Customer Service à Wolcott, ConnecticutCréer des alertes d'emploi

Bauer aircraft component test and support equipment is in use around the world by a wide range of commercial and military customers. Our customers rely not only on our equipment, but on our technical expertise. For over 100 years, Bauer has built a culture that focuses on passion, productivity, and growth opportunities for our dedicated employees. We consider our employees to be our greatest asset which is why we foster an environment in which our employees are always learning, growing, and developing within their careers. As a family-owned business, we understand and appreciate the needs of every employee and offer a unique set of competitive benefits, including: minimum 3 weeks PTO, generous 401K match, tuition reimbursement, profit sharing and flexible work arrangements. If you have what it takes – the skills, passion, and dedication – we invite you to build your career at Bauer. The Customer Service Representative is responsible for a variety of customer service and administrative support functions. ESSENTIAL FUNCTIONS includes, but not limited to: • Customer Service, • Assign & manage incoming service requests and warranty claims for all types of Bauer products., • Follow up with assigned Bauer engineer(s) on each request to provide customers with timely feedback., • Provide responses via phone, e-mail, and video calls to customers regarding service requests or warranty claims., • Host weekly customer service meetings, noting significant action items with follow-up., • Proactively communicate with customers to contribute to Bauer’s core value “Taking care of our customers,” and to maintain customer satisfaction., • Develop and provide spare part and service visit quotations., • Administration, • Assist Sales Support group with quoting activities., • Create new opportunities/quotes in Zoho and Visual as needed, • Assist with large proposal submittal preparation, including hard copy transmittal, • Proactively suggest process improvements and update procedures accordingly, • Participate in the onboarding / training of new department staff, • Special projects as assigned, • Assist with Marketing tasks as needed, • Respond to Web Inquiries with product information QUALIFICATIONS REQUIRED: • Strong communication and interpersonal skills, • Exceptional organizational skills, • Intensity, clear focus and a strong desire to succeed, • Ability to analyze, challenge and change processes, as needed, to create a more efficient and more positive environment and culture, • Strong foundation in PC skills; Microsoft Office Suite, spreadsheets, and databases, • Working knowledge of Zoho CRM and Visual ERP systems, or willingness to learn is necessary REQUIRED EDUCATION AND EXPERIENCE: • Bachelor’s Degree or equivalent experience, • 3+ years of customer service department experience, • Prior experience and/or strong interest in working in the aviation industry preferred, • Prior experience and/or strong interest in working in a fast-paced, technical environment.

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies. Earn up to $750 a week in your free time by providing feedback on everyday products and services. No prior experience is needed. If you're comfortable sharing your opinions, you're already qualified! Most research studies are conducted remotely from home, though some may be in-person. As a participant, you could also be among the first to try new products before they launch publicly. Apply today to check your eligibility. Openings are limited! • Up to $750 per week (amount varies by assignment type), • A smartphone, tablet, or computer with a camera, • A reliable internet connection, • Ability to follow instructions and provide thoughtful feedback, • Comfort participating in remote, part time studies, • No call centre agent experience required, • Be present at least 15 minutes before your scheduled session, • Complete required written and verbal tasks, • If needed, try out products or services ahead of your session If the idea of getting paid to voice your opinions, test products, and contribute to market innovation appeals to you - and you're looking for flexible, work from home part time opportunities — this is your chance! Apply now and see if you qualify.

Hourly Rate: $19.46 Per Hour If making a positive impact in the lives of others is always on your to-do list - you'll LOVE working with a team that puts people first. We're looking for an Associate Direct Support Manager to join our team! The Associate Direct Support Manager plays a key role in managing the operations of the Residential and Day Services Programs. Responsibilities include coordinating activities, documenting the progress of the people we serve, maintaining the facility, and preparing meals. Who will love this job: An advocate - you will stop at nothing to make sure people have the tools necessary for success and are passionate about working as an individual contributor on a team that's driving towards a common goal A collaborator - you naturally draw people together while remaining calm and focused, even in emotionally charged situations. A motivator - you get teams and partners excited about key initiatives A teacher - you have a knack for explaining processes and work well with a variety of internal teams What YOU'LL Do: Monitor the health and safety of all the individuals served while ensuring that the living environments and program activities are in compliance with regulatory requirements. Assist with managing the operations of residential or day Services programs, including coordinating activities, supporting individuals with all activities of daily living and scheduling staff. Perform miscellaneous duties such as covering staff shortages, administering medications, participating in individual program planning teams. Assist in planning and preparation of meals and snacks ensuring diet orders and kitchen sanitation procedures are followed. Support the people served to identify and achieve the personal outcomes important to them. Maintain detailed documentation of activities and developmental progress. Intervene when aggressive and/or inappropriate behavior occurs, implementing behavior programs and strategies where appropriate Maintain accurate electronic documentation, including activity records and developmental progress of people served. Handle house petty cash and individual finances, including purchasing groceries or supplies as needed. Oversee the maintenance of the residential facilities and transportation vehicles. What YOU'LL Get: • Daily Pay-NEW-manage finances with a convenient way to get paid for your work every day, financial flexibility and peace of mind., • Education Assistance to further your education or develop your career, • Health, Dental, Vision, Prescription options available, • Professional & Personal Development Opportunities, • 403b Retirement Plan Schedule: Wed/Thurs 12p-10p, Friday 12p-9p, Sat- 7a-4p Commitment to Mosaic Values: At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do. • High school diploma or equivalent., • Minimum of one year of experience working in a related field.

$19.46 Per Hour SCHEDULE: Schedule of position If making a positive impact in the lives of others is always on your to-do list - you'll LOVE working with a team that puts people first. We're looking for an Associate Direct Support Manager to join our team! The Associate Direct Support Manager plays a key role in managing the operations of the Residential and Day Services Programs. Responsibilities include coordinating activities, documenting the progress of the people we serve, maintaining the facility, and preparing meals. Who will love this job: • An advocate - you will stop at nothing to make sure people have the tools necessary for success and are passionate about working as an individual contributor on a team that's driving towards a common goal, • A collaborator - you naturally draw people together while remaining calm and focused, even in emotionally charged situations., • A motivator - you get teams and partners excited about key initiatives, • A teacher - you have a knack for explaining processes and work well with a variety of internal teams What YOU'LL Do: • Monitor the health and safety of all the individuals served while ensuring that the living environments and program activities are in compliance with regulatory requirements., • Assist with managing the operations of residential or day Services programs, including coordinating activities, supporting individuals with all activities of daily living and scheduling staff., • Perform miscellaneous duties such as covering staff shortages, administering medications, participating in individual program planning teams., • Assist in planning and preparation of meals and snacks ensuring diet orders and kitchen sanitation procedures are followed., • Support the people served to identify and achieve the personal outcomes important to them., • Maintain detailed documentation of activities and developmental progress., • Intervene when aggressive and/or inappropriate behavior occurs, implementing behavior programs and strategies where appropriate, • Maintain accurate electronic documentation, including activity records and developmental progress of people served., • Handle house petty cash and individual finances, including purchasing groceries or supplies as needed., • Oversee the maintenance of the residential facilities and transportation vehicles. What YOU'LL Need: • High school diploma or equivalent., • Position requires certification in medication administration, CPR and first aid - can obtain after hire, • Minimum of one year experience working in related field What YOU'LL Get: • Daily Pay-NEW-manage finances with a convenient way to get paid for your work every day, financial flexibility and peace of mind., • Education Assistance to further your education or develop your career, • Health, Dental, Vision, Prescription options available, • Professional & Personal Development Opportunities, • 403b Retirement Plan Schedule: Temporary PositionTuesday 1:30p-8:30p, Wednesday 1:30p-8:30p, Thursday 1:30p-8:30p, Friday 1p-8p, Saturday 8a-5p Commitment to Mosaic Values: At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do. • High school diploma or equivalent, • Minimum of one year of experience working in a related field.

Job DescriptionRemote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families. What We Offer • Remote, work-from-home career, • Average first-year earnings of $69K through commissions and bonuses, • Increased earning potential in later years through performance and renewals, • Residual income opportunities through client renewals, • Unionized position with stock options, • Comprehensive benefits package including medical, dental, and prescription coverage, • Ongoing training and mentorship from experienced managers, • High-quality leads provided with no cold calling friends or family, • Flexible scheduling within a career-focused structure, • Advancement and recognition opportunities with promotion from within, • Supportive and collaborative virtual team environmentQualities We Value, • Willingness to learn and be coached through structured training, • Friendly, outgoing, and professional communication style, • Genuine desire to help others by providing guidance and solutions, • Strong verbal communication and relationship-building skills, • Sales or customer service experience is helpful but not requiredQualifications, • Laptop or desktop computer with a working camera, • Insurance license required or willingness to obtain one, • Basic computer skills, • Must reside in North America including the United States or Canada, • We do not hire candidates residing outside North AmericaResponsibilities, • Contact provided leads to schedule virtual meetings with clients, • Present benefit programs and assist clients with enrollment, • Build and maintain strong client relationships, • Work closely with your manager to set goals and achieve them

Job Description Job description: Job Overview We are seeking a dedicated and dynamic Customer Service Representative in Bristol, CT . In this role, you will serve as the primary point of contact for our clients, providing exceptional support and ensuring their needs are met with professionalism and efficiency. The ideal candidate will possess strong communication skills, a proactive attitude, and the ability to handle multiple tasks in a fast-paced environment. This position offers an opportunity to contribute to customer satisfaction, foster client relationships, and support overall business growth. Responsibilities • Respond promptly and courteously to customer inquiries via phone, email, or chat, ensuring a positive experience., • Assist clients with product or service information, troubleshooting issues, and resolving complaints effectively., • Manage data entry tasks accurately, including updating customer records and processing transactions., • Handle outbound calling campaigns to follow up on customer requests or promote new offerings., • Maintain excellent phone etiquette and communication skills to build rapport with diverse clients., • Support client services by coordinating appointments, processing payments, and handling cash transactions when necessary., • Collaborate with team members across departments to resolve complex issues and improve service delivery., • Utilize Microsoft Office tools and other software applications to document interactions and generate reports., • Analyze customer feedback and interaction data to identify opportunities for service improvement., • Uphold company policies and procedures while delivering consistent, high-quality support. Skills • Multilingual abilities are highly desirable to serve a diverse client base effectively., • Proven experience in sales or customer support roles within call centers or client services environments., • Bilingual proficiency in English and additional languages enhances communication capabilities., • Strong understanding of customer service principles, including phone etiquette and active listening., • Excellent communication skills—both verbal and written—are essential for clear interactions., • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) along with solid computer skills., • Experience with data entry, analysis skills, and maintaining accurate records., • Ability to handle outbound calling campaigns confidently while maintaining professionalism., • Previous call center experience or familiarity with customer relationship management (CRM) systems is advantageous., • Attention to detail in cash handling, typing accuracy, and documentation processes. Join our team as a Customer Service Representative if you are passionate about delivering outstanding client experiences through effective communication and dedicated support. We value diversity and inclusivity in our workforce and welcome applicants from all backgrounds who meet the qualifications. Work Location: In person Company DescriptionEpic Personnel Partners, LLC is a privately held woman-owned staffing firm. We value our relationships as well as your time and wish to make the most of all our interactions. We spend time listening to your needs to ensure we fully understand what you are looking for, the challenges you face, and the goals you seek to accomplish by working with us. Our goal is to add value to by sourcing, interviewing, and placing the right person in the right position. We accomplish this by utilizing cutting-edge technology, which enables us to reach out to a larger pool of professionals to identify the best fit. We do not just focus on the academic background and on experience of a candidate, but also on the personality type and the candidate's habits and interests. Our approach allows clients to see and assess the applicants even before they meet the potential candidate. We have a proven track record of success, providing staffing and recruitment services to clients for more than two decades. Visit us at epicpp.com to apply!Epic Personnel Partners, LLC is a privately held woman-owned staffing firm. We value our relationships as well as your time and wish to make the most of all our interactions. We spend time listening to your needs to ensure we fully understand what you are looking for, the challenges you face, and the goals you seek to accomplish by working with us. Our goal is to add value to by sourcing, interviewing, and placing the right person in the right position. We accomplish this by utilizing cutting-edge technology, which enables us to reach out to a larger pool of professionals to identify the best fit.\r\n\r\nWe do not just focus on the academic background and on experience of a candidate, but also on the personality type and the candidate's habits and interests. Our approach allows clients to see and assess the applicants even before they meet the potential candidate.\r\n\r\nWe have a proven track record of success, providing staffing and recruitment services to clients for more than two decades.\r\n\r\nVisit us at epicpp.com to apply!

Job Description We are looking for a Medical Customer Service Rep to support patients and healthcare customers through a high-volume call center environment in Connecticut. This Contract position is ideal for someone who communicates clearly, handles sensitive information with professionalism, and is comfortable assisting with billing questions and general patient inquiries. The role requires strong customer service skills, confidence using basic medical terminology, and the ability to guide callers to the appropriate resources. Responsibilities: • Respond to inbound calls from patients and other callers, providing courteous and efficient service in a fast-paced support setting., • Assist individuals with questions related to patient accounts, billing matters, and general service concerns while maintaining accuracy and empathy., • Explain basic healthcare-related information using appropriate medical terminology in a clear and understandable manner., • Route callers to the correct department, provider, or resource based on the nature of their needs., • Document conversations, updates, and follow-up details accurately within company systems., • Address patient concerns professionally and escalate more complex issues when additional support is needed., • Maintain confidentiality and handle all interactions in accordance with organizational standards and privacy expectation., • At least 1 year of experience in customer service, call center support, or a related patient-facing environment., • Working knowledge of basic medical terminology used in healthcare or patient service settings., • Experience handling inbound calls and managing multiple conversations efficiently throughout the day., • Familiarity with patient billing inquiries and the ability to explain account-related information clearly., • Strong verbal communication skills with a compassionate, detail-oriented approach to patient interaction., • Ability to direct patients appropriately and recognize when issues should be escalated for further assistance., • Strong attention to detail and accuracy when recording information and completing follow-up tasks.

Job Description We are seeking an Entry Level Customer Service And Sales Agent to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: • Handle customer inquiries and complaints, • Provide information about the products and services, • Troubleshoot and resolve product issues and concerns, • Document and update customer records based on interactions, • Develop and maintain a knowledge base of the evolving products and services Qualifications: • Previous experience in customer service, sales, or other related fields, • Ability to build rapport with clients, • Ability to prioritize and multitask, • Positive and professional demeanor, • Excellent written and verbal communication skills

Job Description Summary/Objective: The Project Supervisor is responsible for leading a team of Project Coordinators while managing complex customer projects from order entry through production and shipment. This role ensures project accuracy, schedule adherence, and high levels of customer satisfaction by providing daily guidance, oversight, and problem-solving support to the team. Project Supervisors serve as the first level of leadership within the Customer Service department and are responsible for coordinating workload, resolving project issues, and maintaining accurate project data. In addition to supervising their team, the Project Supervisor directly manages higher complexity projects and key customer relationships. The role works closely with Sales, Technical, Production, Shipping, and Purchasing to ensure projects move efficiently through the organization. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Team Leadership and Supervision • Supervise and support a team of Project Coordinators to ensure accuracy, efficiency, and adherence to company procedures., • Serve as the first point of escalation for project issues, customer concerns, and operational challenges., • Monitor team workload and assign or redistribute projects as needed to meet deadlines., • Provide training, coaching, and ongoing development for Project Coordinators and Data Entry Assistants., • Maintain training documentation and ensure completion of onboarding and technical training programs., • Conduct regular spot checks of project data entry and documentation to ensure accuracy and compliance., • Identify process improvement opportunities and help implement departmental SOPs., • Foster collaboration and communication across the team and with internal departments. Project Oversight and Coordination • Oversee the progress of projects within the team to ensure orders move efficiently from order entry through production and shipment., • Monitor backlog and project schedules to identify risks to delivery timelines. Follow up with customers on job status weekly or monthly, as appropriate., • Ensure key project milestones such as engineering review, drafting, customer approvals, and production scheduling occur on time., • Coordinate project kickoff discussions when required to align internal departments., • Support team members in troubleshooting order discrepancies, scheduling issues, or production conflicts., • Monitor departmental KPIs such as order accuracy, fake dates, and on-time project completion, and take corrective action when needed. Individual Project Management In addition to supervisory responsibilities, the Project Supervisor manages their own portfolio of complex or high-priority projects. Responsibilities include: • Reviewing and processing complex or engineered shop drawing orders., • Communicating directly with customers to manage expectations, timelines, and project requirements., • Entering and maintaining customer/project data in SAP and related systems with accuracy., • Verifying pricing, quantities, and project documentation., • Ensuring production documentation (“Books to Shop”) is accurate and complete., • Tracking project schedules and updating delivery timelines as needed., • Coordinating with Procurement on material availability and accessory items., • Monitoring production and shipping progress to ensure customer deadlines are met. Customer Relationship Management • Maintain consistent communication with customers throughout the project lifecycle., • Provide updates regarding order status, pricing adjustments, scheduling changes, material issues and delays., • Address customer concerns and resolve issues in a timely manner., • Record and track customer complaints in Salesforce and collaborate on resolution strategies., • Develop strong working relationships with Sales Representatives to understand customer expectations. Operational Coordination • Work cross-functionally with Engineering, Production, Purchasing, Shipping, and Warehouse teams., • Confirm credit approval or payment arrangements after order processing., • Submit coil order requests to Purchasing, coordinate accessory items if needed., • Review shipping orders, documentation and freight costs for accuracy., • Communicates special shipping or packaging requirements to production., • Assist in generating departmental reports, KPIs, and performance data. Company Expectations • Support company initiatives including process improvements and sustainability efforts such as the Planet Passionate program., • Participate in company training programs to maintain and expand technical knowledge., • Comply with all safety policies and procedures., • Follow the Group Code of Conduct and Group Compliance., • Follow Compliance requirements per GC IMS 012 Section 2 Roles and Responsibilities, • Other duties as assigned Competencies • Ability to understand applicable project documents, • Strong customer/client focus with a high Level of interpersonal skills., • Flexibility and resiliency, • Ability to lead a team, • Excellent verbal and written communication proficiency, • Technical capacity Supervisory Responsibility: This position directly supervises a team of Project Coordinators. The Project Supervisor reports to the Customer Service Manager and serves as the first level of leadership and project oversight within the Customer Service project management structure. Work Environment: This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Individuals may need to sit or stand as needed. This position may require walking primarily on a level surface for periods of time as well as reaching above shoulder heights or below the waist or lifting as required to file documents or store materials throughout the workday. Proper lifting techniques are required. This position may occasionally lift up to 20 pounds for files and computer printouts. Project Supervisor is expected to walk the warehouse occasionally to ensure orders are being fabricated and shipped as scheduled. Protective eyewear and steel-toed boots are a mandatory requirement and are to be utilized where indicated by safety department. Position Type and Expected Hours of Work: This is a full-time position. Days and typical hours of work are Monday through Thursday, 8:00 a.m. to 5:00 p.m. and Friday 7:00a.m. to 4:00 p.m. Travel: Occasional or infrequent travel may occur for further training or to enhance customer relations. Required Education and Experience • College degree, and, • Three to five years related experience and/or training, or, • Equivalent combination of education and experience Preferred Education and Experience • Must be proficient in Microsoft Office applications and Outlook, • SAP or other equivalent ERP software knowledge is required, • Must have experience working on projects with building envelope materials, preference to Kingspan or Morin specific knowledge Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. We are an Equal Employment Opportunity employer committed to providing equal opportunity in all our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline, and termination. The Company prohibits discrimination, harassment, and retaliation in employment based on race; color; religion; national origin; sex (including same sex); gender identity, transgender status, sexual orientation, pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; service member status; genetic information or any other category protected by federal, state, or local law. Violation of this policy will result in disciplinary action, up to and including immediate termination.

Job Description Consider joining a firm that cares about their team and clients! We are expanding and have an opening for a top performing Commercial Lines Account Manager to join our team in our Naugatuck office to service and manage a book of commercial lines accounts. The Account Manager will manage client communications, nurture key relationships, keep track of all necessary documentation, help clients understand their coverage, and ensure all relevant data is properly tracked in our secured systems. If you are looking to work for a well-established, best in class insurance agency, apply today. Join an agency that is committed to our employees and helping our clients choose the best insurance coverage to meet their needs while providing every client with the all-star service they deserve! Benefits Annual Base Salary Based on Experience Health Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan 3 weeks Paid Time Off Responsibilities • Market new business and account renewals obtaining competitive coverage/cost ratios for the clients., • Submission of renewal business to various markets and maintaining a productive relationship with multiple insurance company underwriters and staff. Working with team members to execute all renewals in a timely manner. Generation of accurate renewal submission proposals., • Manage day to day account transactions including additions/deletions of vehicles, property acquisitions, exposure changes, contract reviews, coverage analysis and program recommendations with client interaction., • Give clear answers to clients on any coverage or billing questions including information on rate fluctuations or policy changes. Consult with clients to help process quotes and issue renewals or any updates needed to current policies., • Effectively manage preparation and production of all elements of presentations for client meetings and properly representing the company. Address client questions and identify next steps as appropriate. Requirements • 3-5 years of insurance industry experience related to servicing commercial accounts, • Property and Casualty license, • Agency Management software experience, • Knowledge of computer software packages, including Microsoft Office (Word, Excel, Outlook), • Professional verbal and written communication skills

Job DescriptionDescription: Reporting to the Director of Patient Access, the Manager, Call Center Operations directs the operations of the call center for a multi-state practice and serves as a critical component of a positive patient experience. Overseeing a team of dedicated call center agents, this leader ensures that patients receive courteous, timely, and accurate service in all interactions. The incumbent will partner with practice operations to optimize scheduling, ensure patients are seen as efficiently as possible, and will support IT-related patient engagement platforms. Duties & Responsibilities: › Provide daily management of the call center department, including overflow vendors, IVRs, and call queue setup, as applicable. › Set goals and expectations to drive accountability, ensuring patients receive efficient, accurate service and communications. › Oversee daily operational activities including staff scheduling, call center reporting, and performance management. › Develop and maintain standard operating protocols to support patient scheduling and provider referrals. › Develop and monitor KPIs; establish a process by which KPIs are reviewed regularly with Senior Management. › Analyze operations through monitoring of phone communications and operational reports to assess patient satisfaction and compliance; provide coaching for efficiency, accuracy, professionalism, and regulatory compliance. › Uphold and enforce established policies, procedures, and protocols across the call center team. › Lead training, implementation, and assessment of new equipment or software to improve patient experience, scheduling, communication, and cost-effectiveness. › Serve as the primary escalation resource for patient, provider, and staff complaints; ensure concerns are addressed in a timely, professional, and courteous manner. › Execute practice-wide initiatives and projects to improve patient care, efficiency, and cost control. › Design training programs or process enhancements to address quality issues proactively. › Perform other duties as assigned. Job Requirements: › High School diploma or GED required; 4-year college degree preferred. › 5-7 years of customer service or medical office experience preferred. › Minimum 5 years in a supervisory or lead call center role; healthcare setting strongly preferred. › Strong understanding of call center metrics, KPIs, and workforce management principles. › Proficiency with call center platforms, scheduling systems, and reporting tools. › Excellent communication, leadership, and problem-solving skills. › Strong organizational skills with demonstrated ability to manage multiple priorities in a fast-paced environment. Requirements:

Hartford Healthcare - - Responsibilities: Manage the weekend patient intake process and data entry; Verify insurance and MD verification for referrals; Coordinate with referral sources and care providers; Lead daily intake meetings; Facilitate smooth transition of patients to home care and coordina

Job Description Ray Jurgen is hiring a Account Manager to help grow and strengthen our service business. This is a hybrid role for someone who can combine customer relationship management, technical curiosity, and disciplined follow-through. The Account Manager will work closely with our Service Manager, technicians, and purchasing team to turn inspection findings and repair opportunities into clear, timely proposals for customers. This is not a passive account management role. The right person will own service quote follow-up, manage key service accounts, visit customers, handle larger repair opportunities, respond to service bids, and help ensure that important work does not fall through the cracks. Key responsibilities include: • Managing relationships with Ray Jurgen's top service accounts, • Preparing, presenting, and following up on major service repair quotes, • Reviewing inspection findings and converting them into customer proposals, • Coordinating with technicians and internal teams to clarify scope, pricing, and timing, • Identifying opportunities for expanded service work and equipment replacement, • Helping improve the customer experience through better communication and follow-up The ideal candidate may come from service sales, account management, inside sales, service advising, industrial equipment, fleet maintenance, automotive, construction, HVAC, electrical, or another technical service environment. We are looking for someone who is organized, persistent, comfortable talking with customers, and able to manage a high volume of quotes and follow-ups. Technical experience is helpful, but strong follow-through and a willingness to learn are essential. This role is based out of Bristol, CT with a mix of office time, customer visits, and field coordination across our customer base in MA, RI, CT, and NY. Compensation includes a base salary plus commission, with strong upside tied to service revenue growth. Job Posted by ApplicantPro

Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles escalated guest concerns, and helps manage the check-in and check-out process to ensure efficiency and accuracy. Responsibilities include supervising front desk staff, training new employees, creating shift schedules, assisting with guest service issues, authorizing refunds or room changes when necessary, monitoring room availability and reservations, coordinating with housekeeping and maintenance to ensure rooms are ready, and ensuring Hilton service standards are maintained at all times. This position typically pays $16 to $35 per hour depending on location, experience, and hotel size, with higher wages often offered at large or high-occupancy properties. Full-time employees may be eligible for benefits including health, dental, and vision insurance, paid time off, 401(k) with company match, Hilton employee hotel discounts, paid holidays, and advancement opportunities into hotel management roles. Some hotels may also offer performance bonuses, shift differential pay for evening or overnight shifts, and incentive bonuses tied to guest satisfaction scores or upselling programs.

Walgreens is seeking Customer Service Associates to assist customers, operate cash registers, and support daily retail store operations. Customer Service Associates are responsible for greeting customers, operating the register, processing cash and card payments, assisting customers with product questions, stocking shelves, organizing merchandise, setting up displays, and maintaining a clean and organized store. Associates may also assist with photo services, online order pickups, and inventory tasks. This position typically pays $14 to $18 per hour, with opportunities for overtime pay, holiday pay, and shift differential pay for overnight or weekend shifts depending on location and experience. Customer Service Associates are responsible for providing customer service, handling transactions, stocking shelves, organizing merchandise, assisting customers with finding products, processing returns, helping with photo printing services, assisting with online order pickups, and maintaining store cleanliness. Employees must follow Walgreens customer service policies, cash handling procedures, and store operational guidelines. Full-time and part-time employees may be eligible for benefits including health, dental, and vision insurance, 401(k) with company match, paid time off, employee discount programs, tuition assistance programs, and opportunities for advancement into Shift Lead, Pharmacy Technician, or Assistant Store Manager roles. Some locations may also offer attendance incentives or performance-based bonuses.

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - P

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking indiv

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking indiv

Sales or customer service experience is advantageous but not mandatory. You will work remotely to serve clients and offer valuable advice and protection to individuals and their families. Remote, work from home career.

Position Title: Customer Service Manager Reports To: Plant Manager Location: Thomaston, CT Last Day Revised: March 6, 2026 POSITION SUMMARY: The Customer Service Manager provides management oversight of the Customer Service Representatives responsible for specific accounts and categories of business supporting the 2 businesses for the Connecticut Campus. Manages effectively in a cross functional environment to drive successes and achieve results through empowerment of the team. The manager must ensure that the accounts representatives are meeting performance measures and provide sound business decisions to meet/exceed customer needs. Manages others and coordinates work independently to ensure policies/procedures are followed. Focus on coaching/development, relationship building, and continuous improvement. Responsible for resolution of customer requirements from inquiry throughout the entire revenue cycle. Establish project plans, timelines, scope and logistics, coordinate customer deliverables, and manages customer expectations while balancing internal requirements and capabilities. Negotiate inventory transactions, analyze customer forecasts, address/resolve day-to-day supply issues, and directs new sales opportunities to appropriate departments. Leads initiatives that identifies and resolves customer issues that allows Sales to focus on sales growth. Must ensure proper integration of all internal touch points, including manufacturing, scheduling, logistics, labs, marketing, sales, samples, and finance. In addition, must be the liaison between commercial and operations to help balance both internal and external needs. Must have the ability to work with all levels within the organization, including executive leadership, and have the confidence to challenge and lead change. ESSENTIAL DUTIES AND RESPONSIBILITIES • Drive the service emphasis throughout the organization with the support of the executive team., • Hire and train Account Specialists, Project Leads, and Customer Account Representatives to deliver responsive service., • Define goals and objectives for Customer Service team. Manage annual performance evaluation process for assigned team members., • Identify and monitor service metrics/KPI's., • Provide data analysis and recommendations to all levels within the organization., • Work closely with Commercial organization to ensure consistency of support to all customers., • Publish and update project timelines, monitoring milestones and communicating to the organization and customer any variations that will impact customer satisfaction., • Identify and recommend best practices to provide customer satisfaction and company profitability, • Implement new procedures in the department as required., • Lead the CSR's through periodic staff meetings, coaching, training and development., • Empower the team to serve all customers on a superior level., • Attend any and all meetings relative to service and customer issues., • Enforce that all Purchase Orders are keyed, generated and distributed to ensure on-time delivery., • Ensure that prompt communication and response times are fulfilled to both internal and external customers., • Recognize gaps/problems in the process and identify root cause. Implement required changes as needed., • Work with executive level, ensuring that open orders are shipped and billed in conjunction with SDS's monthly overall sales objectives., • Provide/conduct a proactive team for communication internally and externally., • Must follow all work rules and policies, • Other duties may be assigned. EDUCATION/EXPERIENCE: • Bachelor's degree (B.A.) from a four (4) year college or university., • Five (5) years related experience and/or training., • Equivalent combination of education and experience preferably in a manufacturing environment, • Strong computer skills., • Excellent problem solving and decision-making skills., • Excellent interpersonal skills., • Excellent written and oral communications skills., • Ability to develop and plan department's long-range organization needs., • Develops a culture that motivates and creates job satisfaction that drives profitable results, • Creates team dynamics and strong morale that fosters open communication and dialogue resulting in high performance teams LIMITATIONS AND DISCLAIMER The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an "at-will" basis. Silgan is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, or the presence of a disability, which would not prevent the performance of essential job duties with, or without reasonable accommodation of any other protective status. Silgan is a drug-free workplace.

We are a very busy office and are looking for our next great team member.We are a growing agency with big dreams and lots of potential.We attribute our success to having a fun, energetic environment that is an enjoyable place to work.Our team works hard to reach our goals together as a team and have

If you are the type of person who is self-motivated and comfortable working on your own at home, enjoy such work as email customer service, data entry and review products, then you are the person we are looking for. Quiet working area away from distractions. Must be able to working independently and

Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Serv

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, pr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred. Excellent customer service and relationship management sk

Customer Service Representative. This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. Assesses customer need for additional products/services.

Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations.Our corporate headquarters, located in Warrenville, Illinois, houses the administrative and corporate

Customer Service Representative.This is a part time position with available hours between 17-22 per week.Everyone starts out at $17 per hour with pay raises upon completion of training and certification.Priority given to those with open availability or nights and weekend availability.All candidates

Home Depot - - Responsibilities: Assist at the Pro Desk; Loading materials; Managing deliveries; Offer specialized paint and product knowledge; Resolve delivery issues.

Up to $60,000-yr / Flexible Schedule / On-the-job training / Professional development assistance - As a Customer Service Representative - FT - Work From Home at Brandora Lifestyle Group, you will: Serve as the first point of contact for customers seeking assistance with orders, product inquiries, an

Customer Service Representative.Looking to continue your career in customer service? Total Mechanical System, part of the renowned Apex Service Partners network, has an exciting opening for a Customer Service Representative.We're seeking someone who is passionate about helping people and wants to be

Call Center / Remote] - Anywhere in U.Evening Shift noon to 7p PST / Health insurance / Paid time off: Vacation-Personal-Holidays - As a Customer Service Representative, you will: Provide exceptional customer service to clients and potential customers via phone, email, and chat; Resolve customer inq

Job Description Male Client Service Specialist - Job #465 Waterbury, CT 06702 Mon-Fri 10am-6pm $46,000 per year About the Position: The Service Specialist has two primary roles: one as Resource Specialist connecting with service providers and maintaining a list of all community resources from each town in the catchment area and the second as Intervention Specialist facilitating cognitive-behavioral and Life Skills groups to youth. The Service Specialist works closely with the Family Advocate in helping to identify what is available in the youth’s and family’s communities in order to make a meaningful connection. • Research and maintain a list of all community resources from each town within the catchment area (this includes grassroots agencies, prosocial connections, mental or medical health service, etc.), • Responsible for establishing and maintaining relationships with community providers, • Maintains an organized log of time in the community and connections made, • Serves as a resource to Juvenile Probation Officers who may be seeking information about resources in a specific community, • Facilitates all cognitive-behavioral group interventions focused on addressing the risk relevant factors identified by the risk/needs assessment. Groups such as:, • The Council for Boys and Young Men, • MET/CBT/FSN-12, • Aggression Replacement Training (ART), • Seeking Safety Adolescent, • Facilitates the Life Skills Group which provides skills to cope with the stresses and challenges of everyday life, • Ability to communicate, cooperate and serve people from all cultural identities with respect, professionalism, integrity and fairness in a manner that recognizes the individuality of each person, • Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance program effectiveness, • Regular and consistent attendance Schedule and Rate of Pay: • Monday, Tuesday, Wednesday, Thursday, Friday 10:00am - 6:00pm (typically), • 35 hours per week, • To meet clients, clients’ families, and department needs, your schedule will need to remain flexible between 9:00 a.m. and 7:00 p.m. on Monday through Friday, • Salary paying $46,000 per year Job Requirements: • Required to have Associate Degree in Criminal Justice, Community Organizing, Human Services, Sociology, or related field OR at least 3 years’ experience and knowledge working with juvenile justice system and/or working with communities - Either one is Required, • Valid driver’s license with a clean driving record - Required, • Effective engagement skills, • Communication Proficiency, • Collaboration Skills Benefits: At CJR, we pride ourselves on creating a compassionate, culturally responsive work environment and offering a comprehensive benefits package that encourages and supports a healthy work/life balance. Joining our team, part-time employees will enjoy the following benefits: • Low-cost Medical Insurance Plan option, • Medical, Dental and Vision Insurance offered after 30 days of employment, • Company Paid Life and Long-Term Disability Insurance, • Generous Paid Vacation Package (unused time eligible for carry over), • Generous Paid Sick Time (unused time eligible for carry over), • Paid Holiday Time (separate from vacation time), • Floating Holidays (separate from paid vacation time and paid holiday time), • Annual monetary incentives, • Tuition Assistance, • 401(k) Retirement Savings Plan with Company Match, • Career Growth Opportunities, • Company Celebrations & Employee Recognition Program, • Employee discounts (cell phone, computer), • Employee Assistance Program (EAP), • Qualified Public Service Loan Forgiveness (PSLF) Employer Federal Student Aid, • 10%-20% tuition discount at many local educational institutions, including those listed by the CT Nonprofit Alliance About CJR: A career at CJR is focused on working to ensure that every young person has an opportunity to thrive! CJR reaches across the state of Connecticut to deliver a broad continuum of care through our residential, education, wellness, and community-based programs. At CJR, you will experience a fulfilling career with an employer that encourages advancement, respects diversity, and rewards excellence! CJR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual identity, national origin, protected veteran status, or any other classification protected by federal, state, or local law. We welcome everyone to apply, especially those individuals who are underrepresented in the industry. We embrace the competitive advantage of diversity. Powered by JazzHR EmMwXX08In

Job Description This is an excellent career opportunity to work in a 4th generation insurance firm who offers competitive compensation along with excellent benefits! Chittenden Group, a leading insurance agency in Naugatuck, Connecticut, is seeking a Commercial Lines Account Manager to service and manage a book of commercial lines accounts. Experience servicing construction, manufacturing, real estate and senior living, preferred. The Account Manager will manage client communications, nurture key relationships, keep track of all necessary documentation, help clients understand their coverage, and ensure all relevant data is properly tracked in our secured systems. This position will be hybrid remote after an initial training period. Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Health Insurance Life Insurance Disability Insurance Dental Insurance Vision Insurance Mon-Fri Schedule Career Growth Opportunities Evenings Off Responsibilities • Handle submission for renewal business to various markets and maintain a productive relationship with multiple insurance company underwriters and staff. Working with team members to execute all renewals in a timely manner. Generation of accurate renewal submission proposals., • Manage day to day account transactions including additions/deletions of vehicles, property acquisitions, exposure changes, contract reviews, coverage analysis and program recommendations with client interaction., • Give clear answers to clients on any coverage or billing questions including information on rate fluctuations or policy changes. Consult with clients to help process quotes and issue renewals or any updates needed to current policies., • Effectively manage preparation and production of all elements of presentations for client meetings and properly representing the company. Address client questions and identify next steps as appropriate. Requirements • 1-5 years or more of insurance industry experience related to servicing commercial accounts, • Property and Casualty license, • Agency Management software experience; AMS360 preferred, • Knowledge of computer software packages, including Microsoft Office (Word, Excel, Outlook), • Professional verbal and written communication skills, • Excellent attention to detail

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.We are looking for automotive service managers to manage and direct a

Ensure activities within assigned functional area of responsibility follow Bank policy, and State and Federal Regulations/li/ulpEducation and Qualifications:/pulliA High School diploma is required, along with additional college coursework or bank-related training. As a result of Ions continued growt

Enterprise - - Responsibilities: Meet and greet customers in a professional, friendly, and timely manner; Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection prod

Job DescriptionSalary: Negotiable Do you want to join a growing Independent Insurance agency that is focused on your success as an individual inside and outside of the office? As a Muni Insurance Account Manager, youll enjoy a diverse, supportive environment, along with a competitive compensation program, including base salary, bonuses, and comprehensive benefits. In this full-time role, youll also stay ahead of the curve with industry-leading, paid sales training and mentorships with successful colleagues. We encourage you to apply and bring your expertise if youre a: • Passionate people person: Youll use your knowledge and enthusiastic work ethic to generate prospects and assist our producers in Auto, Home, Commercial and Health Insurance products within an assigned territory : Using your interpersonal skills and market insight, youll identify and cultivate prospective clients, and tailor products and services to meet the needs of existing customers, • Relationship builder: Youll play the long game, building strong relationships within local community and organizations, and maintaining open lines of communication for future sales opportunities Job Duties: • Answer incoming customer inquiries, • Collaborate with management teams to stay updated on new products, services, and policies, • Record customer information within our customer service database, • Engage with clients in a friendly and professional manner while actively listening to their concerns, • Offer support and solutions to customers in accordance with the company's customer service policies, • Other duties as requested Benefits: • Salary, plus bonuses, • Health, Dental & Vision, • Life Insurance, • Paid Time Off (Vacation, Holidays and Sick Days), • Gym Membership, • Company-sponsored events, • Paid Volunteer Days, • Educational Opportunities Get the word out! Get a trackable link to share anywhere. Get Job LinkLocation Waterbury, ConnecticutDepartment Personal LinesEmployment Type Part-TimeMinimum Experience

USD/ppNaugatuck, CT 06770, USA/ph3Job Details/h3h3Description/h3pJob Type: Hourly, Full Time - Hybrid Schedule: Monday - Friday: 7:00am to 12:45pm/ppWho We Are:/ppAt Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our custom

Bauer aircraft component test and support equipment is in use around the world by a wide range of commercial and military customers.Our customers rely not only on our equipment, but on our technical expertise.For over 100 years, Bauer has built a culture that focuses on passion, productivity, and gr

Ensure activities within assigned functional area of responsibility follow Bank policy, and State and Federal Regulations/li/ulpEducation and Qualifications:/pulliA High School diploma is required, along with additional college coursework or bank-related training. Familiarity with financial terminol

Job DescriptionJob Description we have a full-time/part-time opening for a customer services Representative. Must be able to work various shifts per week. Be authorized to work in the united States. Wage: competitive you will be responsible for taking orders, making pizzas and giving the customer the best experience possible. you must be have outgoing personality, be efficient and energetic, and be willing to work in a fun and fast paced environment.

Job Description Are you ready to be part of a team where your passion for customer service and attention to detail can truly shine? Farmington Motor Sports, located in Southington, CT, is hiring a Customer Service Representative to join our team! Whether you're looking for steady full-time hours or flexible part-time shifts, this opportunity is tailored for driven individuals who want to make a difference every single day. Don't wait-step into a rewarding role and apply today! As our Customer Service Representative, you'll earn $20 per hourand receive a full suite of benefits for full-time employees, including health, dental, vision, and life insurance, short and long-term disability, paid time off, uniforms, and a 401k with company match. Part-time benefits include a flexible schedule and growth opportunities. No matter your schedule, you'll be part of a supportive, high-energy auto repair team that values your contributions. THE TYPE OF CUSTOMER SERVICE REPRESENTATIVE WE'RE LOOKING FOR We're searching for someone who can meet the following qualifications: • Valid driver's license, • High school diploma or equivalent, • Excellent computer skills, • Customer service skills, • Motivated with the ability to multitask Possessing these traits would also be ideal: • Customer service experience WHAT IT'S LIKE TO BE OUR CUSTOMER SERVICE REPRESENTATIVE This position offers both full-time and part-time schedules: • Monday-Friday: 8 am-5:30 pm, • Saturdays: 8 am-1 pm, • Weekends may be included depending on your availability As our Customer Service Representative, you'll greet customers, check them in and out of rental vehicles, complete rental contracts, and keep our fleet clean and ready to go. You'll manage inventory, answer phones, and help customers with everything from quick questions to urgent needs. Every day is different, and every day, you'll make a difference. ABOUT FARMINGTON MOTOR SPORTS At Farmington Motor Sports, we're a trusted, independent auto repair and rental facility that's been family-owned and operated since 1976. Our mission is simple: deliver honest, high-quality service with a personal touch. We work on all makes and models, offer 24-hour towing and recovery, and provide rental vehicles to keep our customers moving. But what really sets us apart is our team. We believe in investing in our people, offering career advancement, and creating a workplace where you're respected, supported, and empowered. When you join Farmington Motor Sports, you're not just starting a job-you're joining a legacy! Ready to join an auto repair team that values your work and supports your growth? Apply now to become part of the Farmington Motor Sports family! Our intial application process is quick, easy, and mobile-friendly. Must have the ability to pass a background check.

Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations.Our corporate headquarters, located in Warrenville, Illinois, houses the administrative and corporate