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Customer Support Agent - TurboTenant

Servicio al Cliente

hace 18 horas4 vistas

TurboTenant is a rapidly expanding technology company dedicated to simplifying property management for independent landlords. Our innovative platform offers essential tools including rental advertising, tenant screening, and online rent collection.


We are seeking a dedicated Customer Support Agent to join our team. In this role, you will be the first point of contact for our users, providing exceptional service and support to independent landlords utilizing our platform.


Key Responsibilities:

  • Respond to customer inquiries via email, chat, and phone in a timely and professional manner.
  • Assist users with navigating the TurboTenant platform and troubleshooting common issues related to rental advertising, tenant screening, and online rent collection.
  • Provide clear, concise, and accurate information regarding our features and services.
  • Document customer interactions and feedback to contribute to product improvements and knowledge base articles.
  • Collaborate with internal teams to resolve complex customer issues and ensure a seamless user experience.

Qualifications:

  • Previous experience in customer service or a support role, preferably in a tech-driven environment.
  • Excellent communication skills, both written and verbal.
  • Strong problem-solving abilities and attention to detail.
  • Ability to empathize with customers and provide patient, effective assistance.
  • Familiarity with property management or real estate is a plus, but not required.
  • Proficiency in using CRM software and other customer support tools.

Join TurboTenant and help us empower independent landlords with the best property management solutions!

  • Experiencia
    Se requiere
  • Idiomas
    Inglés – Avanzado
  • Jornada
    Parcial
  • Horario
    Monday – Friday, 9:00 AM – 5:00 PM
  • Salario
    20 $ – 100 $ por hora
  • Extras
    Performance-based bonuses
  • Inicio
    Incorporación inmediata

pin icon3575 Ringsby Court, Globeville, 80216, Denver

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Agente de Atención al ClienteDenver

Property Management • 1-10 empleados

En JOB TODAY desde marzo, 2026

TurboTenant is a fast-growing technology company focused on simplifying property management for independent landlords. Our platform provides tools for rental advertising, tenant screening, online rent

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Derrick K.Activo hace 2 horas
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