JOB TODAY logo

Trabajos en Globeville, Denver, ColoradoCrear alertas

  • Customer Support Agent
    Customer Support Agent
    hace 19 horas
    $20–$100 por hora
    Jornada parcial
    Globeville, Denver

    TurboTenant is a rapidly expanding technology company dedicated to simplifying property management for independent landlords. Our innovative platform offers essential tools including rental advertising, tenant screening, and online rent collection. We are seeking a dedicated Customer Support Agent to join our team. In this role, you will be the first point of contact for our users, providing exceptional service and support to independent landlords utilizing our platform. Key Responsibilities: • Respond to customer inquiries via email, chat, and phone in a timely and professional manner., • Assist users with navigating the TurboTenant platform and troubleshooting common issues related to rental advertising, tenant screening, and online rent collection., • Provide clear, concise, and accurate information regarding our features and services., • Document customer interactions and feedback to contribute to product improvements and knowledge base articles., • Collaborate with internal teams to resolve complex customer issues and ensure a seamless user experience. Qualifications: • Previous experience in customer service or a support role, preferably in a tech-driven environment., • Excellent communication skills, both written and verbal., • Strong problem-solving abilities and attention to detail., • Ability to empathize with customers and provide patient, effective assistance., • Familiarity with property management or real estate is a plus, but not required., • Proficiency in using CRM software and other customer support tools. Join TurboTenant and help us empower independent landlords with the best property management solutions!

    ¡Incorporación inmediata!
    Inscripción fácil