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Customer Support Agent - TurboTenant

Customer Service

19 hours ago4 views

TurboTenant is a rapidly expanding technology company dedicated to simplifying property management for independent landlords. Our innovative platform offers essential tools including rental advertising, tenant screening, and online rent collection.


We are seeking a dedicated Customer Support Agent to join our team. In this role, you will be the first point of contact for our users, providing exceptional service and support to independent landlords utilizing our platform.


Key Responsibilities:

  • Respond to customer inquiries via email, chat, and phone in a timely and professional manner.
  • Assist users with navigating the TurboTenant platform and troubleshooting common issues related to rental advertising, tenant screening, and online rent collection.
  • Provide clear, concise, and accurate information regarding our features and services.
  • Document customer interactions and feedback to contribute to product improvements and knowledge base articles.
  • Collaborate with internal teams to resolve complex customer issues and ensure a seamless user experience.

Qualifications:

  • Previous experience in customer service or a support role, preferably in a tech-driven environment.
  • Excellent communication skills, both written and verbal.
  • Strong problem-solving abilities and attention to detail.
  • Ability to empathize with customers and provide patient, effective assistance.
  • Familiarity with property management or real estate is a plus, but not required.
  • Proficiency in using CRM software and other customer support tools.

Join TurboTenant and help us empower independent landlords with the best property management solutions!

  • Experience
    Required
  • Languages
    English – Advanced
  • Employment
    Part-time
  • Schedule
    Monday – Friday, 9:00 AM – 5:00 PM
  • Salary
    $20 – $100 hourly
  • Benefits
    Performance-based bonuses
  • Starting time
    Immediate start!

pin icon3575 Ringsby Court, Globeville, 80216, Denver

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Customer AssistantDenver

Property Management • 1-10 Employees

Hiring on JOB TODAY since March, 2026

TurboTenant is a fast-growing technology company focused on simplifying property management for independent landlords. Our platform provides tools for rental advertising, tenant screening, online rent

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Derrick K. avatar icon
Derrick K.Active 4 hours ago
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