M.A. Polce
Inside Account Manager
4 days ago
Rome
Job DescriptionSalary: $45,000 - $75,000 Please Note: this position is NOT remote You must live in Upstate NY ** You must be legally authorized to work in the United States Job Title: Inside Account Manager Department: Business Development Reports To: Director of Business Development Job Summary The Inside Account Manager supports the Account Managers and works on a team with other Inside Account Managers, Consultants and Solutions Architects. The primary responsibility of the Inside Account Manager is to effectively execute the tasks necessary to consummate a sales opportunity and to provide the client with all items needed to acquire or maintain products, services and support. The Inside Account Manager assists the Account Manager with opportunities by preparing proposals and quotes while effectively keeping a helping to keep an active dialogue going with the client as necessary and needed. Essential Functions: • Effectively presents customer contract renewals and service upgrades., • Completes additional duties and special assignments as requested., • Demonstrates the ability to work efficiently and effectively without supervision., • Creates / Processes Orders and tracks order status for PM or CIC Team Supervisor., • Talks with vendors/partners regarding new programs, pricing, deals and promos., • Supply & organize all part numbers, descriptions, quantities, and pricing on all worksheets., • Work with PM or CIC Team Supervisor to keep them update on quote/proposal signoffs., • Process and track RMAs for equipment returns, • Prepares quotes accordingly for equipment and renewals, etc., • Call distributors or vendors to discuss stock and pricing., • Complete purchase orders when quotes are signed., • Follows and supports a stringent sales process, effectively documenting the steps and dialogue in a presales ticket, • Effectively registers opportunities with appropriate vendor programs for equipment and product pricing competitive advantage, • Orders/Quotes replacement parts/upgrades ( i.e., Memory, hard drives), • Orders/Quotes software & licensing (i.e., Microsoft office, adobe, antivirus), • Field phone calls Hunt Group, • Other duties as requested In the performance of their respective tasks and duties all employees are expected to conform to the following: • Perform quality work within deadlines with or without direct supervision, • Interact professionally with other employees, customers, and suppliers, • Work effectively as a team contributor on all assignments, • Foster, promote, and contribute to a positive team environment throughout the company, • Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations Required Qualifications: To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position. • Analyticalthe individual synthesizes complex or diverse information, • Problem solvingthe individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully, • Oral communicationthe individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings, • Quality managementthe individual looks for ways to improve and promote quality and demonstrates accuracy and thoroughness, • Judgmentthe individual displays willingness to make decisions, exhibits sound and accurate judgment and makes timely decisions, • Planning/organizingthe individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans, • Safety and securitythe individual actively promotes and personally observes safety and security procedures, and uses equipment and materials properly, • Proficient in Microsoft Office / M365 Apps, • Specifically Outlook, Excel & Word Preferred Qualifications: • Experience in the Information Technology and/or Security Industry Education: • BA/BS in Information Technology discipline or have the equivalent in experience with emphasis on business and / or Information Technology Other Requirements: • Successful background check
205 Dodd Boulevard Southeast, 30161, Rome
