Executive Assistant General Manager - Mavericks Training and Performance Center - Dallas

Job Description Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experience for our associates, residents and clients. We are seeking engaging, energetic, friendly, and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-rise. The ideal candidate is passionate about providing exceptional hospitality and guest experiences. We offer a fun work environment, competitive pay and exciting rewards based on performance and accomplishments. Shifts: Floater Position Requirements • Excellent verbal and written communication skills, • Excellent problem-solving skills, • Takes pride and ownership in the position and property, • Ability to listen and react quickly to residents’ and guests’ requests in a genuine manner, • Have at least two year of hospitality experience, • Possess amazing interpersonal skills and exceptional guest service abilities, • Be organized, proactive, productive and self-motivated showing a positive attitude, • Maintain a neat and professionally well-groomed appearance, • Think clearly, quickly and efficiently and make concise decisions even under pressure Main Responsibilities • Greet and direct residents and visitors with a pleasant attitude, • Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodations, • Cultivate and retain cohesive relationships with residents, vendors and contractors, • Professional telephone etiquette and message delivery, • Accurately log guest packages, ensure timely delivery and perform package inventory audits, • Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security, • Assist in the scheduling and completion of all amenities’ requests including local transportation, residents’ move-ins, dinner reservations, pet walking, dry-cleaning pick-ups and drop-offs, event planning, grocery and package delivery, housekeeping, etc., • Ability to maintain confidentiality, • Must be able to work flexible schedules including nights, weekends and holidays Experience Requirements: • Experience in hospitality or upscale customer service or retail, • Must have experience delivering exceptional service Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion are essential to making connections in a culture of service.

Job DescriptionDescription: The Dallas Animal Urgent Care Client Experience Specialist is primarily responsible for care of our human clients. A successful candidate has the ability to direct, prioritize, and manage multiple patients simultaneously. Soft skills include working with clients, patients, veterinarians, animal care specialists, Business Director and the Managing Partner. Aptitude and the ability to work in a fast-paced, innovative, and flexible environment are preferred. Employees that are detail-oriented with a strong dedication to safety and patient care will meet with success. All candidates must be able to clear initial background checks, medical, and drug screenings. KEY RESPONSIBILITIES The qualified animal care specialist will successfully perform the following functions: • ? Greeting clients when entering the building., • ? Moving patients from the lobby to exam rooms or kennels., • ? Answering phones and text messages in a timely manner., • ? Managing the appointment book and walk-in queue., • ? Forward booking appointments., • ? Thorough knowledge of the practice management and telecommunication systems., • ? Other facets of client experience care as they arise., • ? Cross-trained in basic animal handling and technical work., • ? Cross-trained in use and care of the diagnostic equipment., • ? Responsible for keeping the clinic in a clean and orderly state., • ? Additional duties as may be assigned. BENEFITS • 401(k), • 401(k) matching, • Dental insurance, • Employee discount, • Flexible schedule, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Retirement plan, • Uniform allowance, • Vision insurance SCHEDULE Job Types: Full-time, Part-time Expected hours: 30 – 40 per week • 10 hour shift, • 12 hour shift, • 3x12, • 4x10, • 8 hour shift, • Day shift, • Evening shift, • Holidays, • Night shift, • Overtime, • Rotating weekends, • Weekends as neededRequirements: EDUCATION A High School diploma or equivalent is required. College degree or 2-year technical degree preferred. The successful candidate will have the ability to: • Work and adhere to a smoke-free, alcohol-free, and drug-free workplace., • Wear PPE as required., • Able to lift 50 pounds on occasion., • Ability to sit, stand, move over uneven terrain, climb stairs., • Able to stand for up to 4 hours at a time and through the majority of an assigned work shift., • Flexible work schedule with the ability and willingness to work weekends or holidays if assigned., • Maintain confidentiality of all information received or learned while working at Dallas Animal Urgent Care. A Confidentiality and NDA agreement must be signed as a condition of employment., • Ability to work both independently and in a team environment., • Ability to meet regular attendance requirements., • Spanish-speaking preferred. ORGANIZATIONAL COMMITMENTThe successful candidate will: • Foster a culture of respect., • Focus on Safety., • Assist in improving Company’s culture of safe working habits., • Report any and all safety incidents immediately to management., • Be alert, look for, and report any unsafe conditions., • Watch out for and assist with the safety of colleagues and others., • Focus on the Client. Demonstrate awareness of the importance of client satisfaction., • Understand client needs and provide instructions to client as directed., • Treat clients and fellow employees with courtesy and respect., • Seek new ways to add value to the Company’s products and services., • Focus on Quality. Take personal responsibility for producing the highest quality work., • Consciously avoid waste of company resources., • Practice continuous improvement and Teamwork., • Take initiative to help others and make contributions to the team. Place the success of team over any personal goals., • Ask and seek opportunities to assist colleagues.

Job Description LOCATION: Downtown Dallas - Victory Park (Near Woodall Rodgers Plaza) SCHEDULE: Full-Time | Afternoon Shift | Friday - Tuesday 3:00 PM - 11:00 PM ABOUT US Worth Ross Management Company (WRMC) is an award-winning leader in luxury multifamily and HOA management. We are known for delivering exceptional service, maintaining high standards, and creating welcoming communities where residents truly feel at home. Our teams are the heart of our success, and we value professionalism, attention to detail, and a genuine commitment to service. ABOUT THE ROLE We are seeking a polished and service-oriented Concierge to be the welcoming presence of our luxury residential community. This role is ideal for a professional who takes pride in delivering elevated resident experiences, values discretion, and thrives in a fast-paced, high-touch service environment. As a Concierge, you will greet residents, guests, and vendors, manage building access, and serve as a trusted point of contact for daily needs while ensuring privacy, professionalism, and exceptional service at all times. What You’ll Do • Provide warm, professional service to residents, guests, and vendors., • Manage building access and guest/vendor check-ins., • Assist residents with questions, requests, and coordination of authorized vendor access., • Maintain confidentiality and uphold resident privacy at all times., • Respond effectively to resident concerns and emergency situations, escalating when needed., • Log daily activity, packages, and deliveries accurately in BuildingLink., • Contribute ideas to enhance services and improve the resident experience., • Support resident relations through timely follow-up and issue resolution. Requirements Education & Experience • High school diploma or equivalent required., • Prior experience in hospitality, luxury residential, concierge, or customer service roles preferred. What You Need to Succeed • Strong customer service and hospitality knowledge, ideally in a luxury environment., • Excellent communication and interpersonal skills., • High attention to detail and ability to multitask independently., • Comfort using technology such as email and concierge or property management systems., • Professional judgment, discretion, and a calm, solution-oriented mindset., • Flexibility to work varying schedules, including weekends and holidays. Benefits • Medical, Dental, and Vision Insurance, • Short-Term and Long-Term Disability, • Employee Assistance Program (EAP), • Identity Theft Protection, • Pet Insurance, • Retirement Plan, • Paid Time Off (PTO), • 401(k)

Job DescriptionFront Desk Agent (Part-Time / Weekend) Location: Dallas, TX Employment Type: Part-Time Availability Requirement: Weekends and Holidays Required Position Overview Stratton Amenities is a hospitality services company providing luxury, hotel-style front desk and concierge services for upscale apartment and condominium communities. We are seeking a Part-Time Weekend Front Desk Agent to support high-end residential properties in the Dallas area. This position is ideal for a polished, service-driven professional who takes pride in creating a welcoming environment and delivering consistent, high-quality service to residents and guests. The Front Desk Agent plays a key role in first impressions, daily operations, and overall resident satisfaction. Schedule Requirements Weekend availability is required Holiday availability is required Key Responsibilities Greet residents, guests, and visitors in a professional and courteous manner Maintain front desk operations and ensure a polished lobby presence Deliver exceptional customer service and respond promptly to resident requests Answer phones, take accurate messages, and communicate effectively Log, track, and distribute resident packages accurately Monitor lobby activity and surveillance systems to support property safety Conduct routine property walks to ensure cleanliness and presentation standards Interact professionally with vendors, contractors, and delivery personnel Complete reports and perform other duties as assigned Qualifications and Skills Minimum of two years of experience in hospitality, concierge, front desk, customer service, or luxury retail Strong verbal and written communication skills Excellent interpersonal and guest service abilities Ability to remain composed and make sound decisions in a fast-paced environment Organized, dependable, and detail-oriented Professional appearance and grooming standards required Ability to work independently while contributing to a team environment Preferred Experience Experience in luxury residential, hotel, or high-end customer service environments Proven ability to deliver consistent, elevated service Why Join Stratton Amenities Work in luxury residential environments Consistent weekend scheduling Supportive management and hospitality-focused culture Opportunity for growth within a professional service organization Stratton Amenities is an equal opportunity employer. We value diversity and inclusion and are committed to maintaining a respectful, professional, and service-oriented workplace.

Job Description This position is a Part Time Weekend position. The days/hours are Saturday and Sunday, 9:00am-6:00pm JOB DESCRIPTION Job Title: Concierge, Day Shift Supervisor: Executive Director or Business Office Administrator FLSA Status: Hourly, non-exempt Date Approved: September 2021 OVERALL JOB PURPOSE Staff the reception desk. Monitors telephone, fax machine, resident call system, and exit alarm system. Performs clerical duties and other duties as assigned. MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS • Must be 18 years of age, • Ability to work with little supervision and maintain a high level of performance and customer service, • Demonstrated ability to communicate effectively in English, both verbally and in writing, with residents, guests, and staff, • Meet state related requirements (if applicable to position), • Ability to work in a team setting and be a team player, • Maintain a positive, respectful, and professional approach with coworkers and residents, • Ability to keep all business and operations information confidential, • Possess organizational skills and ability to problem solve, • Possess excellent customer service and public relations skills, • Ability to work under time constraints and meet department deadlines while adhering to policies, procedures, and standards, • Ability to periodically move about on foot in the community to perform security checks and assist residents, particularly for long distances or periods of time, • Experience in computer use and relevant software applications are preferred, • Experience with or the ability to use multi-line telephone system, • Satisfactorily pass Sunshine’s and state regulated criminal record clearance, health screening and TB clearance (if applicable)ESSENTIAL JOB DUTIES AND RESPONSIBILITIES, • Staff the reception desk continuously during assigned period, • Arranges coverage of reception desk during break and lunch periods, • Graciously greets all visitors and politely assists them as necessary, • Politely assists residents and guests as necessary or contacts appropriate employee to provide assistance, • Maintains detailed resident and guest Register, daily communication log entry, and completes daily checklist log, • Notify staff if resident is being taken out of the building; monitor front door to ensure residents do not exit the building without proper supervision (memory care communities), • Maintains a clean and safe workspace, community entrance, lobby, and hydration station, • Prepares refreshments and pours coffee in the dining room during mealtimes as needed, • Sort and direct mail to managers, residents, or forwarding to family as needed, • Help organize guest meal counts and record coupons and/or payment from residents (independent living communities), • Promptly and courteously answers telephone, directing incoming communications to appropriate person, • Monitors fax machine, directing incoming communications to appropriate person, • Monitors and responds to resident call and exit alarm systems and effectively handles emergency procedures immediately. Contacts 911 if necessary and notifies management and families if a resident requires assistance, • Performs clerical duties as directed, • Notify Maintenance Department of Community or resident maintenance requests. Perform maintenance duties as necessary when maintenance department is unavailable, • Maintains inventory control system for all office supplies and notifies manager of any needed supplies, • Performs simple, routine maintenance of office equipment, • Represents the Community to coworkers, visitors, and residents in professional, courteous, friendly manner, • Performs other duties as assigned by SupervisorOTHER JOB DUTIES AND RESPONSIBILITIES, • Perform all work assigned for the agreed-upon salary, accepting no additional payment or non-perishable gifts from residents, vendors, Community Management, or others, • Meet the assigned work requirements of the job. Regular attendance is required, • Serve as a role model for all employees by displaying a responsible, cooperative, and positive attitude, • Represent the Community in a professional, courteous, and friendly manner, • Adhere to dress/appearance code. Changes in attire may be dictated by special occasion or weather conditions. If you have questions, check with your supervisor, • Adhere to company policies, procedures, and standards, • Promote resident advocacy and demonstrate excellent customer service at all times, • Maintain personnel, resident, and business proprietary and / or confidential matters / material in strict confidence with management of the company (and / or other company staff as needed), • This position has no supervisory responsibilities, • Maintains certifications as necessary such as First Aid, to fulfill state regulations (if applicable) Equal Employment Opportunity Statement: Sunshine Retirement Living (The Company) proudly provides equal employment opportunities to all employees and applicants. We celebrate diversity and are committed to creating an inclusive environment where residents, employees, and families feel respected and valued, regardless of race, color, religion, sex, national origin, age, disability, or any other protected status. Salary-History Statement: Sunshine Retirement Living (The Company) is committed to fair and equitable pay practices. We do not request or consider an applicant’s past or current salary when making compensation decisions, in compliance with applicable salary history and pay equity laws. PHYSICAL REQUIREMENTS Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 20% or less 20% to 40% 40% to 60% 60% to 80% 80% to 100% Stand X Walk X Sit X Pushing, pulling and/or reaching X Grasping and fine manipulation X Climb or balance X Stoop, kneel, crouch, or crawl X Talk or hear X Taste or smell X Lifts Weight or Exerts Force 20% or less 20% to 40% 40% to 60% 60% to 80% 80% to 100% Up to 10 pounds Up to 25 pounds X Up to 50 pounds X Up to 100 pounds More than 100 pounds The Community reserves the right to revise the duties set forth in this job description at its discretion.

Job Description Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities: • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages, • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed, • Ensure all guests feel they are having an exceptional experience at the property, • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager, • Process additional administrative, bookkeeping. and accounting procedures as required Qualifications: • Flexible overnight hours are required, • Great communications. and excellent customer service skills are required, • Diploma or equivalent from high school is required; some college is desired, • Computer proficiency is required; experience with accounting or reservation software is preferred, • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required, • Lightspeed experience required About Company From the chic, mid-century, modern décor adorning our hotel to the eclectic dining options, Le Méridien Dallas by the Galleria is an oasis for destination shoppers and business travelers alike. Our North Dallas hotel is located steps from the upscale shops of the Galleria Dallas, as well as a wealth of local corporate headquarters.

Job Description Join Our Team at Vitality Living as a Concierge at our Vitality Living Overlook Community! At Vitality Living, we are more than just a place of work; we are a vibrant community dedicated to creating meaningful experiences for our residents, families, and team members. At Vitality, everyone is not only encouraged to be themselves but celebrated for it! Join us today and bring your individuality along! Concierge Responsibilities: • Manage reception desk continuously during assigned period and perform administrative duties, • Respond to residents' family members' questions and concerns and share important information with the Executive Director or Business Office Director as is appropriate, • Respond and appropriately handle emergency situations that may arise in a calm, professional manner, • Organize incoming mail and ensure that it is distributed to the appropriate person, • Attend and participate in onboarding and annual training, in-services and team member meetings as requested, • Perform other duties as assigned by Business Office Director Join us today if you meet the following requirements: • Must be at least 18 years old, • High school diploma or GED, • Ability to speak effectively after groups of customers or team members of the organization, • Demonstrate ability to communicate effectively in English, both verbally and in writing, • Must have patience, tact, cheerful disposition and enthusiasm, as well as willing to handle residents based on whatever maturity level in which they are currently functioning, • Meet state or provincial health related requirements Some of our benefits include: • 401k Job Details: • PRN Vitality Living is an equal opportunity employer where you can Be You, Be Vibrant, and Belong.

Job Description Overnight Concierge | Front Desk Agent (Overnight) Stratton Amenities is a hospitality-driven concierge services company providing luxury, hotel-style front desk concierge services for upscale apartment and condominium communities. Our mission is to deliver an elevated residential experience through warmth, professionalism, and attentive service, while ensuring residents feel comfortable, supported, and secure at all times. Position Overview We are seeking a professional, dependable, and hospitality-focused Overnight Concierge / Front Desk Agent to represent the community during overnight hours at a luxury residential high-rise. This role is ideal for a hospitality professional who thrives in a calm, composed environment and understands that overnight operations require both elevated service and strong situational awareness. The Overnight Concierge is responsible for delivering a warm and polished guest experience while also supporting overnight operations such as monitoring activity, conducting walkthroughs, responding to resident concerns, and documenting incidents as needed. During overnight hours, this role plays a critical part in maintaining order, professionalism, and continuity until the daytime team arrives. Schedule and Employment Type • Overnight shifts, including weekends and holidays, • Full-time and part-time positions available What We Offer • Competitive hourly pay, • Stable and consistent overnight schedules, • Professional, supportive, and team-oriented work environment, • Performance-based recognition and rewards, • Opportunity to work in luxury residential communities, • Growth opportunities within hospitality and residential services Key Responsibilities • Welcome residents and guests with professionalism, warmth, and discretion during overnight hours, • Serve as the primary overnight front desk representative and point of contact for the community, • Deliver anticipatory, hospitality-driven service while managing overnight operations, • Conduct routine walkthroughs of common areas, amenities, and the property to ensure cleanliness, safety, and policy compliance, • Monitor lobby activity, surveillance cameras, and building access points to support a secure and comfortable environment, • Respond calmly and professionally to overnight resident concerns, including noise complaints, access issues, and general disturbances, • De-escalate situations when appropriate and escalate concerns according to established protocols, • Accurately document incidents, complaints, and unusual activity through detailed incident reports and shift logs, • Answer, screen, and route phone calls using polished and professional telephone etiquette, • Accurately log, secure, and manage resident packages and perform package inventory audits, • Assist residents with reasonable requests including directions, amenity access questions, transportation coordination, and general inquiries, • Enforce community policies consistently, professionally, and discreetly, • Maintain confidentiality and exercise sound judgment at all times, • Ensure the front desk, lobby, and common areas remain clean, organized, and presentable, • Provide clear and thorough handoff notes to oncoming team members Position Requirements • Previous experience in hospitality, concierge services, front desk operations, hotels, luxury residential communities, night audit, or upscale customer service, • Minimum of 1 to 2 years of experience delivering exceptional guest or resident service, • Excellent verbal and written communication skills, • Strong problem-solving skills and ability to remain composed under pressure, • Calm, reliable, and professional demeanor, especially during overnight hours, • Strong interpersonal skills with a hospitality-first mindset, • Organized, proactive, and self-motivated with strong attention to detail, • Ability to multitask and prioritize in a dynamic overnight environment, • Takes pride and ownership in both the position and the property, • Maintains a neat, polished, and professional appearance, • Ability to work overnight shifts, weekends, and holidays, • Comfortable working independently while following established protocols Preferred Qualifications • Experience as a hotel night auditor, overnight concierge, or overnight front desk agent, • Experience in luxury residential, boutique hotel, or upscale hospitality environments, • Experience handling incident reports, noise complaints, and overnight resident concerns, • Familiarity with access control systems, surveillance monitoring, and package management tools, • Bilingual skills are a plus Equal Opportunity Employer Stratton Amenities is an equal opportunity employer. We believe diversity and inclusion are essential to delivering exceptional hospitality and building meaningful connections. We encourage applicants from all backgrounds who are passionate about service excellence and professional responsibility to apply.