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Franchise Business Advisor - Steak n' Shake - Jacksonville

Management

11 hours ago0 views

Position Objectives:


Provide support to Franchise Partners to:


  • Uphold the Gold Standard in service

  • Grow their business

  • Understand and improve financial stability

  • Support Training practices

Responsibilities:


Gold Standard


  • Provide guidance and support so that the unit remains at Gold Standard

  • Conduct periodic Gold Standard evaluations to provide direction and support to correct deficiencies

  • Provide ongoing support to ensure smooth operational processes within the restaurant

  • Act as a liaison to provide resources when needed to ensure Gold Standard performance

  • Assist in the creation of action plans as needed to support operational improvements

  • Monitor EcoSure reports and provide support to correct deficiencies

Business Growth


  • Partner with Franchise Partners to develop Local Store Marketing initiatives

  • Provide insight into sales and customer count trends, identifying opportunities for improvement

  • Provide insight into delivery, drive thru, dining room results

  • Assist with building strong ties within the community

Financial Stability


  • Conduct periodic financial reviews with the Franchise Partner to understand the financial stability of the unit

  • Provide guidance to improve areas that are not in line with expectations

  • Assist with action plans and training to support improvement in areas such as food cost, labor, TCT

  • Coach for improvement using the Playbook and other training tools

Training


  • Provide support and guidance to ensure current training processes are executed

  • Assist in the certification of service and production trainers and Operations Specialists

  • Provide insight and assistance to improve training effectiveness

  • Facilitate training workshops to address training deficiencies

  • Lead new program training (i.e. SMARTTrak) and New Product Launch training

Restaurant Visit Preparation & Task List


  • Review results dashboard

  • Review staffing levels

  • Roster

  • Rates of Pay

  • Hours of Operation

  • Dining Room Open – analyze trends

  • Delivery & Dthru – analyze trends, speed of service

  • Gold Standard Evaluation / Brand Standards reinforced

  • EcoSure reviewed

  • TCT reviewed

  • Prime Costs and Margin Analysis

  • Labor Matrix & Punch Report reviewed

  • Periodic Financial Reviews
  • Experience
    Required
  • Employment
    Full-time

pin icon9431 Philips Highway, Baymeadows Center, 32256, Jacksonville

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ConsultantJacksonville

Hiring on JOB TODAY since April, 2026

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Tammy B.Active 8 hours ago
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