Front Desk Agent

Must be fluent in Hindi/Urdhu Speaking Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts. Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims. Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs. Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information. Maintains operations by following policies and procedures, reporting needed changes. Contributes to team effort by accomplishing related results as needed Job Type: Part-time Pay: $16.00 - $17.00 per hour Healthcare setting: Clinic Outpatient Medical specialties: Physical & Rehabilitation Medicine Schedule: Monday to Friday Language: Urdu (Required) Ability to Relocate: Brooklyn, NY 11230: Relocate before starting work (Required) Work Location: In person

Full Job Description We are a busy pediatric dental office looking for a Dental Receptionist. Customer service experience (required), must be reliable, have great attention to detail, able to work with others, willing to learn, must be comfortable using a computer and talking over the phone. (Knowledge of Dentrix, Visix and insurances is preferred). Responsibilities of a Dental Receptionist: Making sure waiting area and front desk are presentable. Greeting patients as they arrive, checking-in and checking-out patients. Answering phones, returning phone calls from voicemail messages. Scheduling appointments and confirming next day appointments. Completing and filing insurance forms. Collecting balances and new service payments. Office duties include document filing, scanning and faxing. Acting as a point of communication between patient and providers when needed. Requirements of a Dental Receptionist Excellent phone and in-person communication skills Organization, time management, and multi-tasking abilities Understanding of dental office procedures and workflow Computer literacy in basic applications like email and Microsoft Office Training required one week before start date. Start Date as soon as possible Available schedule: Sundays 9:00am-6:00pm (MANDATORY) Mondays 9:00am-6:00pm Thursdays 9:00am-6:00pm Fridays 9:00am-2:00pm Serious candidates only- please apply Job Type: Part-time Pay: $17.00 - $20.00 per hour Expected hours: 32 per week Healthcare setting: Dental office Medical specialties: Pediatrics Experience: Customer service: 1 year (Preferred) Dental receptionist: 1 year (Preferred)