Front Office Receptionist

We are seeking a dedicated and detail-oriented Order Processor to join our team at our retail store in Queen, New York. The ideal candidate will be responsible for managing customer orders, printing shipping labels from the WordPress backend, and packing orders for shipment. The role requires experience in e-commerce order processing and familiarity with WordPress-based systems. The Order Processor will play a crucial role in ensuring timely and accurate order fulfillment, maintaining the flow of operations, and providing exceptional service to our customers. Key Responsibilities: Order Processing: Review and process incoming orders via our e-commerce platform (WordPress-based). Ensure all order details (products, quantities, shipping addresses, etc.) are accurate. Communicate with the customer service team to resolve any order discrepancies. Label Printing: Access and print shipping labels through the WordPress backend (knowledge of WooCommerce is a plus). Ensure labels are accurate and match the order details. Organize and attach the correct shipping labels to each package. Packing Orders: Pack orders securely and efficiently, ensuring all items are carefully handled and protected during transit. Select the appropriate packaging materials and boxes for each order. Prepare and organize orders for shipment by using the correct shipping carrier and service. Inventory Management: Track inventory levels and communicate with the team if items are low or out of stock. Assist in maintaining accurate inventory records. Customer Service Support: Respond to any shipping or order-related inquiries from customers promptly and professionally. Ensure all orders are shipped out on time, meeting customer expectations. Order Tracking: Monitor the shipment status of orders and provide tracking information to customers as needed. Follow up on any shipping delays or issues with the shipping carrier. Qualifications: Previous experience in order processing, shipping, or related fields, preferably within a retail or e-commerce environment. Strong experience with WordPress (WooCommerce) for managing and processing orders. Ability to print and manage shipping labels through WordPress backend. Detail-oriented with strong organizational skills and the ability to manage multiple orders at once. Basic knowledge of inventory management practices. Ability to work in a fast-paced environment and meet deadlines. Excellent communication skills, both written and verbal. Must be able to lift and move packages as needed. Experience with shipping carriers (USPS, UPS, FedEx) and basic shipping procedures is a plus. High school diploma or equivalent required; additional certification or training in logistics or e-commerce is a plus.

We are seeking a friendly and professional Front Desk Assistant to be the first point of contact for clients at Kirah Glow. As the face of our business, you will be responsible for greeting clients, managing appointments, and ensuring an exceptional experience from arrival to departure. The ideal candidate will have excellent communication skills, a customer-focused mindset, and the ability to thrive in a fast-paced, high-energy environment.

-Serves patients by greeting them, answering routine questions, scheduling appointments, and maintaining records and accounts. -Calls, texts and emails new patient leads to schedule consults and answer questions. -Uses practice management software (PMS) and electronic medical record software (EMR), patient portal and appointment reminder systems, mobile applications, and other forms of technology to manage scheduling, follow up appointments, interact with patients and providers, and update files and patients’ records. -Welcomes patients and visitors in person or on the telephone and takes detailed messages as needed. -Maintains the reception area in a clean and orderly manner, refills refreshments and supplies as needed. -Assists patients in filling out insurance forms and other patient records. -Checks patient health insurance eligibility, the office's in network status, gets prior authorizations for medical imaging and office procedures. Provides referrals for other physicians when needed. Obtains patient medical records from referring clinicians when required. -Keeps patient appointments on schedule by notifying the provider of a patient’s arrival. Maintains the daily/weekly schedule by confirming patient appointments. -Minimizes patients’ stress by anticipating their anxieties, answering questions, and maintaining a calm and orderly environment in the reception area. -Familiarity with medical billing and coding processes. At least a basic familiarity with the procedures performed in the office (can be learned). -Maintains patient accounts by obtaining, recording, and updating personal and financial information. -Obtains revenue by recording and updating financial information, recording and collecting patient charges, monitoring credit extended to patients, and filing and collecting. -Maintains business office inventory and equipment by checking stock to determine inventory levels, verifying receipt of supplies, scheduling equipment service and repairs, and overseeing the delivery of supplies. -Collects, sorts, distributes, or prepares mail, messages, or courier deliveries. -Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information. -Maintains operations by following policies and procedures. -Provides directions to the office to new patients, consulting practitioners, and vendors. -Contributes to team effort by accomplishing related results and filling in other aspects as needed, such as putting patient's into exam rooms and taking blood pressures or assisting the physician in minor procedures as necessary.

We are seeking an organized and motivated Administrative Assistant to join our team. This part-time role will involve supporting our office operations and reporting directly to the owner and warehouse manager. Key Responsibilities: - Maintain organized and accurate filing systems - Record and track customer payments - Manage inventory levels efficiently - Respond to customer inquiries professionally - Assist the sales team with various administrative tasks and reports - Update and maintain QuickBooks records - Send reminder emails for overdue invoices Qualifications: - Strong written and verbal communication skills - Proficiency in MS Office, particularly Excel and Word - Excellent organizational skills and ability to multitask - Basic knowledge of QuickBooks - Spanish language skills are a plus - Currently enrolled in college preferred - Previous experience is a plus but not required Note: This part-time position requires availability for one or two days a week.

Fast growing neurological company is looking to fulfill front desk receptionist position in established office located in Valley Stream, New York. Front desk receptionist will assist the facility with checking clients in, answering phone calls, and other clerical work. Front Desk Receptionist Duties: Maintain patients' medical records Answering phones Perform patient call backs Checking patients In and Out Verify insurance eligibility Skills* Proven work experience as a Receptionist, Front Office Desk or similar role* Professional attitude and appearance* Solid written and verbal communication skills* Ability to be resourceful and proactive when issues arise* Excellent organizational skills* Multitasking and time-management skills, with the ability to prioritize tasks* Customer service attitude* High school degree; customer service and front desk experience are a plus Benefits and salary information available during the interview process. All benefits started after 1 year of employment Job Type: Full-time Pay: From $18.00 per hour Benefits: 401(k) matching Flexible schedule Paid time off Medical Specialty: Neurology Schedule: No weekends Ability to commute/relocate: Valley Stream, NY: Reliably commute or planning to relocate before starting work (Required) Work Location: In person