Pigtails and Crewcuts

We are seeking a dedicated and organized Front Desk Supervisor to oversee the daily operations of our front desk team. This role is crucial in providing exceptional customer service and ensuring a welcoming environment for all visitors. The ideal candidate will possess strong time management skills, a customer-focused attitude, and the ability to multitask effectively in a fast-paced setting. Responsibilities Manage front desk operations, including greeting visitors and handling inquiries in a professional manner. Supervise and train front desk staff to ensure high standards of customer service. Maintain accurate records and files, including appointment scheduling and patient information. Assist with customer support by addressing concerns or questions promptly and efficiently. Ensure the front desk area is clean, organized, and welcoming at all times. Collaborate with other departments to enhance overall guest experience. Experience Previous experience as a supervisor or in a similar customer service role is preferred. Strong time management skills with the ability to prioritize tasks effectively. Bilingual (English/ Spanish) is a must. A friendly demeanor with exceptional customer service skills is essential for success in this role. Join our team as a Front Desk Supervisor and contribute to creating an outstanding experience for our clients while leading a dynamic front desk team! Job Type: Part-time Pay: $18.00 per hour Expected hours: 30 – 35 per week Schedule: 8 hour shift Every weekend Language: Spanish (Required) Ability to Commute: New York, NY 10032 (Required) Ability to Relocate: New York, NY 10032: Relocate before starting work (Required) Work Location: In person

Established Physical Therapy and Chiropractic Office located in Washington Heights is seeking an experienced (minimum 1 year) Bilingual English - Spanish Speaking Medical Front Desk Receptionist. Experience in insurance verification and any EMR system is Required!!! Experience in medical office administration or management is a plus. This is a full-time position Mon to Fri Must be fluent in Spanish and English!!! Knowledge of Web PT, Connex, Epaces, Availity or other Insurance verification methods is REQUIRED!!! Duties and responsibilities include but are not limited to: -Greeting patients, scheduling appointments, appointments reminder phone calls. -Online and over the phone insurance verification. ( you have to have some experience) -Entering collected information into EMR system. -Collecting co-payments and deductibles. -Update insurance information as plans renew or change. -Obtaining authorizations We will perform the references check. Salary: $19.00 to $23.00 /hour to start. Job Types: Full-time Benefits: Paid time off Schedule: 8 hour shift (possible Saturdays) Work Location: One location Job Type: Full-time Pay: $19.00 - $23.00 per hour Benefits: 401(k) 401(k) matching Paid time off Retirement plan Schedule: 8 hour shift Work Location: In person