Full Time Spanish/English Speaking Front Desk Medical Secretary - Northern Manhattan Physical Therapy & Chiropractic, PLLC

We are a fast-paced, patient-focused medical office dedicated to providing high-quality care and exceptional service. Our team values professionalism, efficiency, and compassion. We are seeking motivated and reliable individuals to join our practice as a Front Desk Receptionist ⸻ Open Positions Front Desk Receptionist Responsibilities: • Greet and check in patients in a professional and friendly manner, • Manage phone calls, schedule appointments, and handle patient inquiries, • Verify insurance information and process patient forms, • Maintain accurate patient records and ensure confidentiality Requirements: • Previous front desk, receptionist, or customer service experience (medical office preferred), • Strong organizational and multitasking skills, • Excellent communication and interpersonal abilities, • Proficiency with scheduling software and Microsoft Office

Medical Receptionist – Full Time We are a busy gastroenterology practice seeking a friendly and reliable receptionist. Duties include answering phones, scheduling patients, checking insurance, collecting co-pays, and supporting our providers. Requirements: Previous medical office experience a plus Strong communication and organizational skills Ability to multitask and provide excellent customer service We Offer: Competitive pay Paid time off Supportive work environment 📩 Apply with your resume

Job Title: Medical Assistant / Front Desk Location: RH Medical Urgent Care Employment Type: Full-Time / Part-Time Job Summary: We are seeking a reliable, compassionate, and detail-oriented Medical Assistant/Front Desk Representative to join our team at RH Medical Urgent Care. The ideal candidate will provide both clinical and administrative support, ensuring efficient patient flow, quality care, and excellent customer service. This dual role involves assisting providers with patient care as well as managing front desk operations. Key Responsibilities: Clinical Duties: • Prepare exam rooms, equipment, and supplies for patient visits., • Record and update patient medical histories, vital signs, and other pertinent information., • Assist providers with examinations, procedures, and treatments., • Administer medications, injections, and perform basic lab tests (as permitted by law and training)., • Collect and prepare specimens for laboratory analysis., • Greet patients and visitors with professionalism and compassion., • Register patients, verify insurance, and collect co-pays or payments., • Schedule and confirm patient appointments., • Answer and route phone calls in a timely and courteous manner., • Maintain patient records in the EMR system with accuracy and confidentiality., • Support billing and coding processes as needed., • Handle patient inquiries and resolve concerns, escalating when necessary. Qualifications: • High School Diploma or GED required; Medical Assistant certification preferred (CMA, RMA, or equivalent)., • Previous experience in urgent care, medical office, or healthcare setting strongly preferred., • Knowledge of medical terminology, EMR systems, and insurance verification., • Strong organizational, multitasking, and problem-solving skills., • Excellent communication and interpersonal abilities., • Ability to work in a fast-paced, team-oriented environment. Working Conditions: • Fast-paced urgent care environment., • Evening, weekend, or holiday shifts may be required., • Frequent interaction with patients, providers, and clinical staff. Benefits (if applicable): • Competitive pay based on experience., • Health, dental, and vision insurance., • Paid time off and holidays., • Opportunities for professional development and growth.

The Program Director is responsible for overseeing the daily operations of the program, ensuring quality service delivery, and supervising staff in collaboration with the Clinical Director. This role focuses on maintaining compliance with program policies, implementing best practices, and enhancing client care. Program director is responsible for the overall management and administrative operations of an OASAS Part 822 treatment program. The Program Director must have supervisory experience. Responsibilities: Work under the Clinical Director to implement program policies, procedures, and protocols. Provide direct supervision to Case Managers, Client Care Coordinators, and other program staff, ensuring effective service delivery. Oversee the substance use treatment and recovery support services, ensuring alignment with Evidence-Based Practices (EBP) such as Motivational Interviewing (MI) and Trauma-Informed Care (TIC). Ensure all client services comply with regulatory requirements and organizational standards. Monitor and support staff in case management, crisis intervention, and discharge planning. Develop and implement strategies to enhance service quality, client engagement, and program outcomes. Review and ensure accurate documentation of client records, treatment plans, and progress notes. Collaborate with community agencies, healthcare providers, and referral sources to ensure seamless client care. Monitor program outcomes, prepare reports, and provide data analysis to measure effectiveness. Assist in incident management and crisis response, ensuring staff adhere to safety protocols. Participate in audits, compliance reviews, and quality improvement initiatives. Interview, hire, train, appraise, evaluate, discipline/terminate subordinate staff. Oversee monthly reporting, including to OASAS, executive management, STARS, legal references, and more. Manage comprehensive training needs of clinical and administrative staff. Build relationships with outside entities to increase referrals. Implement strategic plan for program growth. Ensure that all program staff upholds the agency's Code of Conduct/Code of Ethics and comply with all Federal, state and local law/regulation, including confidentiality and HIPAA privacy/security regulations. Lead weekly interdisciplinary team meetings/case conferences/QI. Perform other duties as assigned. Qualifications: Minimum of three (3) years of supervisory experience in a behavioral health, substance use, or social services setting. Experience in substance use treatment, mental health services, and supportive housing programs. Knowledge of clinical case management, discharge planning, and crisis intervention techniques. Strong leadership, communication, and organizational skills. Ability to train and mentor staff in Evidence-Based Practices (EBP). Proficiency in Microsoft Office Suite and electronic health record (EHR) systems. Currently hold a LMHC license in good standing. Bilingual (English/Spanish) preferred. Core Competencies: Leadership & Supervision: Guide and support a multi-disciplinary team to ensure high-quality service delivery. Program Development: Implement strategies that enhance program effectiveness and client outcomes. Compliance & Accountability: Maintain adherence to regulatory standards and internal policies. Communication & Collaboration: Engage with internal and external stakeholders to foster a strong support network. Problem-Solving & Adaptability: Address client needs and staff challenges proactively and efficiently. This position is a critical leadership role, requiring a strong clinical background, supervisory skills, and commitment to high-quality care. Job Types: Full-time, Part-time Pay: $65,000.00 - $75,000.00 per year Benefits: Paid time off Parental leave People with a criminal record are encouraged to apply Work Location: In person

We are seeking a dedicated and organized Front Desk Supervisor to oversee the daily operations of our front desk team. This role is crucial in providing exceptional customer service and ensuring a welcoming environment for all visitors. The ideal candidate will possess strong time management skills, a customer-focused attitude, and the ability to multitask effectively in a fast-paced setting. Responsibilities Manage front desk operations, including greeting visitors and handling inquiries in a professional manner. Supervise and train front desk staff to ensure high standards of customer service. Maintain accurate records and files, including appointment scheduling and patient information. Assist with customer support by addressing concerns or questions promptly and efficiently. Ensure the front desk area is clean, organized, and welcoming at all times. Collaborate with other departments to enhance overall guest experience. Experience Previous experience as a supervisor or in a similar customer service role is preferred. Strong time management skills with the ability to prioritize tasks effectively. Bilingual (English/ Spanish) is a must. A friendly demeanor with exceptional customer service skills is essential for success in this role. Join our team as a Front Desk Supervisor and contribute to creating an outstanding experience for our clients while leading a dynamic front desk team! Job Type: Part-time Pay: $18.00 per hour Expected hours: 30 – 35 per week Schedule: 8 hour shift Every weekend Language: Spanish (Required) Ability to Commute: New York, NY 10032 (Required) Ability to Relocate: New York, NY 10032: Relocate before starting work (Required) Work Location: In person