Onboarding Specialist – Patient Enrollment & Outreach - Aliya Wellness

The Direct Support Professional is responsible for assisting individuals with developmental disabilities and/or other impairments to live as independently as possible within the community. The position is required to maintain a professional and positive attitude while encouraging people we support to pursue their personal interests at home and in the community. Due to the Direct Support Professional’s involvement in all aspects of people we support daily living, this role requires confidentiality of the individuals’ personal information in accordance with HIPAA regulations; strong communication skills to work effectively with the people we support, families, co-workers and within the community; ability to problem-solve and evidence good judgment in implementing plans of service. This position requires current IRI driving authorization, AMAP, SCIP-R and Standard First Aid/CPR certification. RESPONSIBILITIES: ❖ Be familiar with individual resident’s ISP, Res Hab Plan, Goal Plans, Behavior Modification Plan, etc. ❖ Assist individuals with ADL and other independent living skills in accordance with plan documents. This assistance may take the form of full support, partial support or verbal prompting, as well as behavioral interventions as indicated in the behavior management plan. These tasks may include grooming, housekeeping, budgeting, shopping, etc. according to support needs of the individual. ❖ Promote and advocate for individualized services and implementation according to the plan. Document service provision as indicated in plans and regulations including but not limited to res hab goals, behavior data, sleep charts, logbooks, etc. ❖ Ensure protective oversight is provided to the people we support in accordance with their Plan of Protective Oversight. ❖ Accompany the people we support on community outings. ❖ Communicate with other program staff via the communications logbook and attendance at staff meetings. ❖ Work collaboratively with other members of staff in maintaining a positive, encouraging environment to support the people we support. Participate in interdisciplinary team meetings to assist in the development of a person-centered plan. ❖ Adhere to all federal, state and city regulations regarding service provision and documentation. ❖ Report all incidents as per IRI policies and procedures. ❖ Conduct fire drills and document results in accordance with supervisor’s instructions. ❖ Attend staff meetings and trainings on an on-going basis to increase knowledge for the individuals we support and best practices. ❖ Maintain certifications and driving authorization. ❖ Additional duties as assigned by supervisor. ❖ Often the requirement to work overtime is mandatory to ensure that proper personnel coverage is maintained at IRI facilities. ❖ Ensure that proper staff ratio is maintained at all times which may necessitate a change in your work schedule, and or location. QUALIFICATIONS: Minimum Education: High School Diploma or GED Minimum Experience: • Good interpersonal skills and commitment to assisting individuals with disabilities., • At least 6 months experience working in an environment with people., • Ability to become certified in AMAP, SCIP-R, Standard First Aid /CPR. Valid NYS driver’s license with less than 6 points. Preferred Experience: • One year experience in a Human Services, preferably in an OPWDD setting., • Experience assisting individuals in areas of ADL skills, community inclusion, and goal implementation.

Job Title: Intake Officer Company: Terrace Homecare Location: [Insert Location] Employment Type: [Full-time/Part-time] Position Overview: The Intake Officer is responsible for managing the initial patient admission process, ensuring accurate collection of client information, verifying eligibility, and coordinating with healthcare teams to initiate services. This role is vital in providing a smooth and efficient transition for patients into Terrace Homecare’s care services while maintaining compliance with all regulatory and company requirements. Key Responsibilities: Receive and process all new patient referrals from hospitals, physicians, insurance companies, and other referral sources. Collect and verify patient demographic, medical, and insurance information. Confirm patient eligibility and benefits with insurance providers. Coordinate with clinical staff to schedule assessments and initiate care plans. Maintain accurate and organized intake records in the electronic health record (EHR) system. Communicate effectively with patients, families, and referral sources to ensure a positive intake experience. Ensure compliance with HIPAA, DOH regulations, and internal policies during the intake process. Provide regular updates to management regarding intake volumes, referral sources, and process improvements. Collaborate with billing and authorization departments to ensure smooth processing of claims. Qualifications: High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred. Prior experience in healthcare intake, admissions, or a related administrative role preferred. Knowledge of home healthcare services and insurance verification processes is an advantage. Strong communication and interpersonal skills. Detail-oriented with excellent organizational abilities. Proficiency in Microsoft Office and familiarity with EHR systems. Ability to work in a fast-paced environment and handle multiple tasks efficiently.

Job Title: Medical Assistant / Receptionist – Full-Time (OB/GYN Office) Location: Bay Ridge, Brooklyn, NY Job Type: Full-time Schedule: Monday to Friday (occasional Saturdays) About Us: We are a busy, well-respected OB/GYN medical practice located in Bay Ridge, Brooklyn, dedicated to providing high-quality care in a warm and supportive environment. We are currently seeking a Medical Assistant / Receptionist to join our friendly and professional team. This is a dual-role position ideal for someone who is organized, reliable, and passionate about women’s health. Bilingual candidates (Arabic-speaking) are strongly encouraged to apply. Responsibilities: Front Desk Duties: Greet and check in patients with a warm, professional demeanor Answer phone calls and schedule appointments efficiently Verify insurance, collect copays, and process payments Maintain accurate patient records and manage electronic medical records (EMR) Provide excellent customer service to all patients and visitors Medical Assistant Duties: Take patient vitals and medical histories Prepare exam rooms and assist providers with exams and procedures Perform urine dips, pregnancy tests, and phlebotomy Assist with sonograms and OB visits Maintain cleanliness, sterilize equipment, and manage medical supplies Qualifications: Prior experience in a medical office (OB/GYN experience preferred) Familiarity with EMR systems (eClinicalWorks a plus) Strong communication and organizational skills Ability to multitask in a fast-paced environment Medical Assistant certification is a plus but not required Bilingual (Arabic/English) preferred What We Offer: Competitive hourly wage based on experience Supportive team atmosphere Paid time off and holidays Opportunity to grow with an established and trusted practice

Job Summary: The LHCSA Field Registered Nurse (RN) plays a pivotal role in providing high-quality and compassionate healthcare services to patients in their homes. This position involves conducting assessments, administering skilled nursing care, and collaborating with interdisciplinary teams to ensure the delivery of comprehensive care and optimal patient outcomes. Responsibilities: Conduct thorough assessments of patients' health conditions, including physical, psychological, and social aspects. Develop individualized care plans in collaboration with patients, their families, and healthcare team members, tailored to meet the unique needs and goals of each patient. Provide skilled nursing care, including but not limited to medication administration, wound care, catheter care, infusion therapy, and other specialized treatments as prescribed. Monitor patients' vital signs, symptoms, and response to treatment, and adjust care plans as necessary to promote wellness and prevent complications. Educate patients and their families about their health conditions, treatment plans, medication management, and self-care strategies to promote independence and optimal health outcomes. Coordinate care with physicians, therapists, social workers, home health aides, and other healthcare professionals to ensure seamless and coordinated services. Document all patient assessments, interventions, and communications accurately and in a timely manner, adhering to LHCSA regulations and standards. Communicate effectively with patients, families, caregivers, and healthcare team members to provide updates, address concerns, and facilitate continuity of care. Participate in interdisciplinary team meetings, case conferences, and care planning sessions to review patient progress, discuss goals of care, and coordinate services. Adhere to all regulatory requirements, LHCSA policies and procedures, and professional standards of practice, ensuring compliance with state and federal regulations. Maintain confidentiality of patient information and uphold patient privacy rights in accordance with HIPAA regulations. Engage in ongoing professional development activities to enhance clinical knowledge and skills, stay abreast of current evidence-based practices, and maintain licensure and certifications. Requirements: Valid registered nurse (RN) license in the state of practice. Bachelor's degree in nursing (BSN) preferred. Minimum of one year of clinical experience, preferably in home health, community health, or a related field. Strong clinical assessment and critical thinking skills. Excellent communication and interpersonal skills, with the ability to establish rapport and build therapeutic relationships with patients and families. Ability to work independently and as part of a multidisciplinary team, demonstrating flexibility, adaptability, and professionalism. Proficiency in electronic health record (EHR) systems and other healthcare technology tools. Reliable transportation and a valid driver's license. Willingness to travel to patients' homes and other community settings as needed. Ability to work flexible hours, including evenings and weekends, to accommodate patient needs and scheduling requirements. Job Types: Full-time, Per diem Pay: $85.00 - $100.00 per hour Work Location: On the road Preferred to be able to work in Brooklyn and Queens

Job Title: Front Desk Receptionist (Bi-lingual English/Ukrainian or Russian) Location: Atlantic Dental Care – [Insert Location] Job Type: Full-Time About Us: Atlantic Dental Care is a patient-focused dental practice committed to providing high-quality, compassionate dental care in a welcoming environment. We value communication, professionalism, and cultural sensitivity as we serve a diverse community. Job Summary: We are currently seeking a friendly, organized, and professional Front Desk Receptionist who is fluent in both English and Ukrainian or Russian to join our team. The ideal candidate will be the first point of contact for our patients and will ensure a smooth flow of administrative operations at the front desk. Key Responsibilities: • Greet patients warmly and create a welcoming environment, • Schedule, confirm, and reschedule appointments via phone, email, or in person, • Answer incoming calls, address inquiries, and direct calls appropriately, • Maintain patient records and ensure all documentation is accurate and up-to-date, • Verify insurance information and collect co-pays and other payments, • Translate or assist communication with Ukrainian or Russian-speaking patients, • Coordinate with dental assistants and doctors to ensure patient flow is efficient, • Manage incoming and outgoing mail and emails, • Maintain cleanliness and organization of the reception area, • Handle basic administrative duties such as scanning, filing, and data entry Qualifications: • High school diploma or equivalent; Associate’s degree preferred, • Fluency in English and Ukrainian or Russian is required, • 1+ years of experience in a dental or medical office preferred, • Knowledge of dental software (e.g., Dentrix, Eaglesoft) is a plus, • Excellent verbal and written communication skills, • Professional demeanor and appearance, • Strong organizational skills and attention to detail, • Ability to multitask and work in a fast-paced environment What We Offer: • Competitive hourly wage, • Paid time off and holidays, • Dental care discounts, • Opportunities for advancement, • Supportive and multicultural team environment