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Onboarding Specialist – Patient Enrollment & Outreach - Aliya Wellness

Soins de santé

9 septembre 2025354 vues

Expire dans 15 jours

Position Overview
We are seeking a motivated and personable Onboarding Specialist to join our team. This individual will serve as the first point of contact for new patient referrals, ensuring a smooth and welcoming enrollment process. The ideal candidate is a strong communicator, organized, and passionate about helping patients access care. This role will also involve community outreach and on-site enrollment to expand program participation.


Key Responsibilities


Contact all new patient referrals promptly to introduce our program, explain services, and guide them through the enrollment process.


Build relationships with patients, families, and referral sources to encourage program participation.


Maintain accurate records of patient outreach, enrollment status, and follow-up needs.


Conduct in-person visits to community locations, adult day cares, clinics, or partner sites to meet with potential patients and assist with enrollment.


Work closely with intake and program teams to ensure patients transition smoothly into services.


Track enrollment goals and contribute to strategies that increase patient participation.


Provide excellent customer service and support to patients and their families during onboarding.



Qualifications


Previous experience in patient intake, healthcare outreach, or customer service preferred.


Strong communication and interpersonal skills; ability to connect with patients and families.


Organized, detail-oriented, and able to manage multiple referrals at once.


Comfortable conducting outreach calls and in-person visits.


Bilingual skills (English + Spanish, Creole, or Russian) a plus.



Schedule & Compensation


Full-time or part-time depending on program needs.


Competitive salary/benefits based on experience.

  • Expérience
    Nécessaire
  • Langues
    English – Avancé
    Spanish – Avancé
  • Type d'emploi
    Temps partiel
  • Salaire
    17 $ – 21 $ par heure
  • Extras
    Bonuses
  • Date de début
    Début Immédiat !

pin icon5120 Fort Hamilton Parkway, Borough Park, Brooklyn, 11219, New York

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Soins de santéNew York

Compassionate Telehealth Therapy for Seniors • 1-10 Employés

Recruteur chez nous depuis septembre, 2025

Aliya Wellness offers tailored therapy to support individuals through these transitions, helping them build resilience, process emotions, and maintain emotional well-being.

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