Open Interviews September 21st @ 10AM - Hiring for our OC Stores! - Joe & the Juice - Costa Mesa

WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do. From your first day, you'll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. JOB SUMMARY As an Assistant Store Manager, you are responsible for assisting the Store Manager in the daily operation of the store, ensuring the highest performance possible in all areas within the operation. Jointly you will be responsible for adhering to market-specific legal requirements, company policies, cleaning, and compliance structures. You are expected to have a full overview of the store and lead your team members when your Store Manager is not present ensuring efficient workflows, great guest experiences, and high-quality products. Your overall success in this position depends on the degree to which all operational conceptual in-store requirements are followed in order to deliver best-in-class guest experiences turning regular customers into beloved returning guests. KEY RESPONSIBILITIES Value-Based Leadership • Support the Store Manager in leading team members in alignment with the company Manifest and operational principles, • Provide guidance and support to team members to ensure a positive and high-performing store culture, • Demonstrate leadership integrity by aligning actions, decisions, and behaviors with company principles Employee Engagement & Development • Support the Store Manager in developing and motivating team members through ongoing coaching and in-store training, • Support initiatives that maintain and improve the store's employee engagement levels, • Encourage open communication and contribute to a collaborative team environment Guest Experience • Champion a guest-first mindset in all store activities, • Build and maintain strong guest relationships within the local community in alignment with brand behavior principles, • Contribute to increasing overall guest satisfaction and loyalty Operational Excellence & Compliance • Help maintain a safe, secure, and healthy work environment, • Enforce hygiene, cleaning, health, and safety standards in accordance with company guidelines, • Ensure brand standards and local regulatory requirements are consistently upheld Stock & Inventory Support • Assist in stock handling processes, including inventory counts and ordering, • Support inventory optimization to ensure cost of goods sold (COGS) remains within defined monthly targets Performance & Financial Contribution • Support initiatives to drive sales growth and optimize store profitability, • Assist in achieving company-defined financial and non-financial KPIs, • Monitor performance metrics and escalate opportunities or risks to the Store Manager as needed Qualifications • At least 1 year of experience in a leadership position with responsibility for team supervision, daily operations, and opening/closing procedures, • Strong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culture, • Demonstrates a strong ambition to grow into a people-focused leader and build a long-term career in management THE JUICE – Overview of your benefits and perks • Experience our brand firsthand with exclusive discounts and special offers available only to employees, • Access competitive medical, dental, and vision insurance plans designed to support your overall well-being, • Invest in your future with our 401(k) program, • Paid Sick Leave, • Grow your career with structured leadership training, educational support, and development programs designed to help you reach your full potential, • Compensation: $25.96 hourly plus tips Joe & the Juice is proud to be an equal opportunity employer. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background [NOTICE OF NON-DISCRIMINATION POLICY](https://tinyurl.com/joejuicenotice) ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do. From your first day, you'll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. JOB SUMMARY As an Assistant Store Manager, you are responsible for assisting the Store Manager in the daily operation of the store, ensuring the highest performance possible in all areas within the operation. Jointly you will be responsible for adhering to market-specific legal requirements, company policies, cleaning, and compliance structures. You are expected to have a full overview of the store and lead your team members when your Store Manager is not present ensuring efficient workflows, great guest experiences, and high-quality products. Your overall success in this position depends on the degree to which all operational conceptual in-store requirements are followed in order to deliver best-in-class guest experiences turning regular customers into beloved returning guests. KEY RESPONSIBILITIES Value-Based Leadership • Support the Store Manager in leading team members in alignment with the company Manifest and operational principles, • Provide guidance and support to team members to ensure a positive and high-performing store culture, • Demonstrate leadership integrity by aligning actions, decisions, and behaviors with company principles Employee Engagement & Development • Support the Store Manager in developing and motivating team members through ongoing coaching and in-store training, • Support initiatives that maintain and improve the store's employee engagement levels, • Encourage open communication and contribute to a collaborative team environment Guest Experience • Champion a guest-first mindset in all store activities, • Build and maintain strong guest relationships within the local community in alignment with brand behavior principles, • Contribute to increasing overall guest satisfaction and loyalty Operational Excellence & Compliance • Help maintain a safe, secure, and healthy work environment, • Enforce hygiene, cleaning, health, and safety standards in accordance with company guidelines, • Ensure brand standards and local regulatory requirements are consistently upheld Stock & Inventory Support • Assist in stock handling processes, including inventory counts and ordering, • Support inventory optimization to ensure cost of goods sold (COGS) remains within defined monthly targets Performance & Financial Contribution • Support initiatives to drive sales growth and optimize store profitability, • Assist in achieving company-defined financial and non-financial KPIs, • Monitor performance metrics and escalate opportunities or risks to the Store Manager as needed Qualifications • At least 1 year of experience in a leadership position with responsibility for team supervision, daily operations, and opening/closing procedures, • Strong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culture, • Demonstrates a strong ambition to grow into a people-focused leader and build a long-term career in management THE JUICE – Overview of your benefits and perks • Experience our brand firsthand with exclusive discounts and special offers available only to employees, • Access competitive medical, dental, and vision insurance plans designed to support your overall well-being, • Invest in your future with our 401(k) program, • Paid Sick Leave, • Grow your career with structured leadership training, educational support, and development programs designed to help you reach your full potential, • Compensation: $25.96 hourly plus tips Joe & the Juice is proud to be an equal opportunity employer. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background [NOTICE OF NON-DISCRIMINATION POLICY](https://tinyurl.com/joejuicenotice) ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do. From your first day, you'll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. JOB SUMMARY – What it's all about Position title: Shift Supervisor Reports to: Store Manager Location: West Adams As a Shift Supervisor at Joe & The Juice, you help keep the heartbeat of the store alive. You're not just leading the shift — you're leading the vibe. With a focus on smooth operations, strong delegation, and team support, you're there to keep the energy high, the standards sharp, and the guest experience top-notch. You'll support the store management team in keeping the store running like a well-oiled machine while helping juicers grow and shine. KEY RESPONSIBILITIES – What you'll do Daily Operations & Shift Leadership • Ensure the Daily Concept Workflow (DCWF) is followed with precision by observing order volume and operational needs, assigning tasks, and delivering feedback that keeps the team focused and energized, • Lead assigned shifts and ensure team members are positioned effectively across production, fulfillment, delivery, and catering responsibilities, • Maintain awareness of order volume, ticket times, staffing, and workflow throughout the shift and adjust team deployment as business needs change, • Identify operational bottlenecks and take immediate action to maintain efficient production and fulfillment, • Complete opening, closing, shift-change, and other assigned operational procedures accurately and on time, • Communicate shift performance, operational challenges, maintenance concerns, staffing issues, and follow-up needs to the Store Manager and management team Order Execution & Delivery Performance • Champion an accuracy-first, delivery-first mindset across all kitchen operations, • Oversee order flow from production through staging and courier/customer handoff, ensuring orders are complete, accurate, properly packaged, and fulfilled on time, • Monitor order volume, ticket and fulfillment times, cancellations, order accuracy, and delivery-platform performance throughout the shift, • Handle order-related feedback, platform complaints, and catering inquiries with a professional and guest-first approach, • Proactively identify and resolve issues impacting order accuracy, speed of service, food quality, delivery execution, or the overall guest experience, • Support the execution of catering orders, ensuring accuracy, presentation, packaging, and on-time readiness, • Ensure third-party delivery drivers and other pickup partners experience an organized and efficient handoff process Cleanliness, Food Safety & Standards • Supervise and delegate daily checklists using our task-monitoring system, • Keep the store clean, safe, and up to our Pink Standards, while reporting and documenting any issues honestly and promptly, • Ensure all team members consistently follow food safety, sanitation, hygiene, temperature-control, and workplace safety procedures, • Maintain company standards for food quality, portioning, preparation, packaging, presentation, and order staging, • Conduct required shift-level food safety and operational checks and immediately address any standards that are not being met, • Monitor equipment and facility conditions throughout the shift and promptly escalate maintenance or safety concerns Team Training & Development • Support new juicers through our global training mantra: Knowledge – Training – Practice – Validation, • Help build a confident and capable crew through hands-on coaching and continuous feedback, • Set clear expectations at the beginning of each shift and maintain accountability throughout the day, • Recognize strong performance while providing immediate, constructive coaching when standards are not being met, • Support the Store Manager in onboarding, training, and developing new and existing team members, • Lead by example and contribute to a positive, inclusive, high-energy team environment Sales & Performance Focus • Monitor delivery platform performance and commercial targets throughout the shift, • Track order volume, fulfillment rates, order accuracy, platform ratings, and other key operational KPIs and guide the team in driving performance across all delivery and catering channels, • Understand daily sales and operational targets and communicate them clearly to the team, • Identify opportunities during the shift to improve productivity, order capacity, fulfillment speed, and overall performance, • Support company initiatives, menu launches, promotions, catering opportunities, and other programs designed to drive sales and operational performance Inventory & Waste • Support daily inventory controls, including receiving, product counts, stock rotation, storage, and organization, • Monitor product availability throughout the shift and proactively communicate potential shortages, • Ensure FIFO, shelf-life, labeling, and product rotation standards are consistently followed, • Monitor waste and reinforce proper portioning and production practices to help achieve store food cost and waste targets, • Immediately report significant inventory discrepancies, product-quality concerns, or supply issues to the Store Manager KEY QUALIFICATIONS – What experience you'll add to the team • 1–2 years of experience in a similar supervisory, shift lead, restaurant, hospitality, food production, fulfillment, retail, or service-driven role, • Previous experience leading a team in a fast-paced, high-volume environment preferred, • Strong organizational and communication skills, • Ability to stay cool, prioritize effectively, and lead under pressure, • Passion for people, service, and personal growth, • A proactive, hands-on approach with a team-first mindset, • Strong attention to detail with an accuracy-first approach to operational execution, • Ability to effectively delegate responsibilities and adjust team deployment based on changing business needs, • Comfortable using technology and learning POS, kitchen display systems (KDS), task-management tools, digital ordering systems, and third-party delivery platforms, • Ability to understand and respond to basic operational KPIs such as sales, order volume, fulfillment time, order accuracy, labor productivity, waste, and delivery-platform performance, • Knowledge of food safety and sanitation standards or willingness to obtain required food safety certification, • Ability to work a flexible sch THE JUICE – Overview of your benefits and perks • $22.57+tips, • Employee Discount, • Health Insurance, • Paid Sick Leave, • New Parent Leave, • Free coffee – duh' PHYSICAL REQUIREMENTS Must be able to stand for long periods of time. Must be able to lift between 50 and 60 lbs. Must be able to perform bending, stooping, crouching, and squatting movements. Must be able to safely handle and use sharp objects. Must be able to work near and operate a hot grill. [NOTICE OF NON-DISCRIMINATION POLICY](https://tinyurl.com/joejuicenotice) ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do. From your first day, you'll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. LOCATION West Los Angeles ABOUT JOE & THE JUICE Our vision is to become the first truly global people-centric food & beverage brand by offering a healthy, convenient, and ambient experience when entering our universe. To achieve this, we strive to create a culture based on our company virtues and operational excellence within our four company focus areas: Ensuring Operational Requirements are upheld, a high degree of Employee Engagement , leading to delivering great Guest Experiences, and hereby ensuring a strong Financial Performance. Our unique company culture is the backbone of our company's success, which relies on our employees to adhere to and promote our company virtues: Positive Attitude , Inclusion , Social Ties , and Growth. JOB SUMMARY As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation. You will adhere to market-specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high-quality products. Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational conceptual in-store requirements are followed in order to deliver best-in-class guest experiences turning regular customers into beloved returning guests. Ultimately you are accountable for meeting the cost budget, reaching the store's sales targets, and EBITDA through existing and new company initiatives. KEY RESPONSIBILITIES Virtue-Based Leadership • Lead, inspire, and develop team members in alignment with company virtues and operational principles, • Act as a role model of company values and foster a positive, high-performance culture, • Ensure clear communication of expectations and accountability across the team Recruitment & Talent Development • Own the recruitment interviewing, hiring, pre-boarding, and onboarding of team members, • Ensure optimal team positioning to meet operational needs, • Build and maintain a strong future talent pipeline Employee Engagement & Development • Develop and motivate team members through structured development plans and continuous feedback, • Facilitate in-store training sessions and regular team meetings, • Monitor and drive employee engagement initiatives to meet or exceed benchmark engagement scores Guest Experience • Champion a guest-first mindset across all store operations, • Build strong relationships within the local community in alignment with brand behavior principles, • Drive guest loyalty and satisfaction through consistent service excellence Operational Excellence & Compliance • Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards, • Ensure compliance with brand standards and local regulatory requirements, • Uphold the highest operational ratings and performance standards Shift Planning & Workforce Management • Develop optimal shift plans considering seasonality, local events, and store traffic patterns, • Ensure efficient workflows aligned with company standards and budget, • Ensure working hours comply with contractual obligations, union agreements, and local labor laws Stock & Inventory Management • Take full ownership of inventory management, including stock counting and ordering, • Optimize inventory levels to minimize waste and meet defined monthly waste targets Performance & Financial Management • Drive sales growth and overall store performance, • Optimize store EBITDA and achieve defined KPI target, • Monitor financial performance and implement corrective actions where necessary Qualifications • Minimum 3 years of leadership experience in a comparable retail, hospitality, or service-driven environment, with a proven track record of delivering operational and financial results, • Demonstrated experience leading and developing teams, with the ability to drive performance, accountability, and engagement, • Strong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culture, • Passion for people leadership, with a genuine commitment to coaching, mentoring, and developing team members to reach their full potential THE JUICE – Overview of your benefits and perks • Experience our brand firsthand with exclusive discounts and special offers available only to employees, • Access competitive medical, dental, and vision insurance plans designed to support your overall well-being, • Invest in your future with our 401(k) program, • Recharge and reset with paid vacation, sick leave, and holidays so you can bring your best self to work, • Grow your career with structured leadership training, educational support, and development programs designed to help you reach your full potential, • Compensation- Starting at $85,000 plus bonuses Joe & the Juice is proud to be an equal opportunity employer. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background. [NOTICE OF NON-DISCRIMINATION POLICY](https://tinyurl.com/joejuicenotice) ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.