Personal Assistant (PA) - teamsheet - Monroe Township

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  We are a small, high-end concierge medical practice seeking a polished, detail-oriented Medical Secretary to join our team. The ideal candidate will provide exceptional administrative support, maintain patient confidentiality, and deliver a white-glove experience for a discerning patient base. Key Responsibilities • Greet patients, manage front-desk operations, and provide exceptional customer service, • Answer phones, screen calls, and manage appointment scheduling and reminders, • Maintain and update confidential patient records (EMR proficiency preferred), • Coordinate referrals, authorizations, and specialist appointments, • Prepare correspondence, billing statements, and basic insurance paperwork, • Manage secure messaging, lab/diagnostic result follow-up, and prescription refill requests, • Support the physician with calendar management and clinical administrative tasks, • Uphold strict patient privacy and professionalism at all times Qualifications • 3+ years’ experience as a medical secretary or medical assistant in a clinical setting; concierge/private practice experience a plus, • Strong knowledge of medical terminology, office procedures, and HIPAA requirements, • Proficient with EMR systems, Microsoft Office, and electronic communication tools, • Exceptional communication, organizational, and multitasking skills, • Professional demeanor, discretion, and ability to work independently, • High school diploma required; medical administrative certification preferred What We Offer • Competitive salary (commensurate with experience), • Supportive, respectful work environment in a small private practice, • Opportunities for professional development and growth, • Flexible schedule and paid time off

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