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Receptionist - Audiological Diagnostics, PC

Office & Admin

2 hours ago35 views

Job Title: Medical Receptionist – Audiology Office (Phones & Data Entry)
Location: Brooklyn / Queens / Manhattan – Audiology practice
About Us
Busy, growing audiology practice looking for a friendly, reliable receptionist to be the first point of contact for our patients. We provide hearing evaluations, hearing aids, and related services in a professional but down-to-earth environment.
Key Responsibilities
Phone & Patient Communication

  • Answer high volume of incoming calls in a professional, warm manner
  • Schedule, confirm, and reschedule patient appointments
  • Check voicemails and return calls promptly
  • Provide basic information about services, locations, and hours
  • Transfer calls to the appropriate provider/office when needed

Front Desk & Admin

  • Greet patients and check them in/out
  • Verify and update patient demographics and insurance information
  • Collect copays and outstanding balances when applicable
  • Maintain a neat, organized, welcoming front desk area

Data Entry

  • Enter patient information into EMR/practice management system accurately
  • Scan and upload documents (ID, insurance cards, referrals, audiograms, etc.)
  • Update notes and appointment statuses in the system in real time

General Support

  • Communicate with audiologists and support staff regarding schedule changes or urgent issues
  • Help with basic office tasks: filing, faxing, printing, emailing documents
  • Follow office protocols for HIPAA and patient privacy

  • Requirements
  • Experience:
  • Prior medical office or front desk experience strongly preferred
  • Experience in audiology, ENT, or other specialty is a plus but not required
  • Skills:
  • Excellent phone etiquette and clear, friendly communication
  • Strong typing and data entry skills with attention to detail
  • Comfortable working with computers, email, and multi-line phone systems
  • Able to multitask and stay calm when phones are busy
  • Personality:
  • Patient, kind, and professional with all patients
  • Team player who is reliable and punctual
  • Willing to learn audiology-specific terminology and office workflows
  • Language:
  • English required
  • Bilingual (English/Spanish or English/Russian/other) is a big plus

  • Schedule & Compensation
  • Schedule: Full-time (e.g., Monday–Friday, 9am–5pm)
  • Some flexibility for evenings or Saturdays is a plus
  • Compensation: Competitive hourly rate based on experience, plus potential performance bonuses
  • Benefits may include paid time off and holidays (can adjust based on what you offer)
  • Experience
    Required
  • Languages
    English – Advanced
    Spanish – Advanced
  • Employment
    Full-time
  • Schedule
    9AM-5PM
  • Salary
    $17 – $19 hourly

pin icon264 West 40th Street, Manhattan, 10018, New York

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ReceptionistNew York

Doctor, Store • 1-10 Employees

Hiring on JOB TODAY since December, 2025

Audiological Diagnostics is a fast-growing NYC audiology practice focused on excellent patient care, accurate hearing testing, and a supportive team environment.

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