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Receptionist - (Bilingual English/Spanish speaking) - NY Metro Chiro - Hempstead

5 hours ago•63 views

We are seeking a highly professional, detail-oriented, and client-focused bilingual English/Spanish speaking Receptionist with experience in a medical office setting. This individual will serve as the first point of contact for patients and plays a vital role in creating a welcoming, organized, and efficient front-office environment that reflects the highest standards of patient care.

The ideal candidate thrives in a fast-paced healthcare environment and demonstrates an understanding of medical scheduling, patient intake procedures, and daily administrative workflows. This role requires the ability to manage multiple responsibilities simultaneously while maintaining accuracy, professionalism, and a calm, patient-centered demeanor. The Receptionist will support both patients and clinical staff while ensuring seamless front desk operations and an exceptional overall patient experience.

Key Responsibilities
Greet patients and visitors in a warm, courteous, and professional manner
Manage incoming calls, demonstrating excellent phone etiquette and communication skills
Schedule, confirm, and coordinate patient appointments while maintaining accurate calendars
Perform patient intake, including verifying and updating demographic and insurance information
Maintain accurate patient records and ensure all data entry is completed with a high level of precision
Ensure compliance with confidentiality and privacy regulations at all times
Maintain a clean, organized, and professional office area
Coordinate with physicians, medical assistants, and administrative staff to ensure smooth daily operations
Handle general administrative duties including filing, scanning, document preparation, and correspondence as well as assist with basic office management tasks as needed

Qualifications
Prior experience in a medical office or healthcare setting recommended (training will be provided)
Bilingual in Spanish and English (required)
Knowledge of medical scheduling, patient intake, and front desk operations
Experience handling multi-line phone systems and high call volumes
Excellent organizational, multitasking, and time management skills
Strong interpersonal, verbal, and written communication skills
High level of professionalism, reliability, and attention to detail
Ability to work both independently and collaboratively in a team-oriented environment
Demonstrated ability to handle sensitive information with discretion and confidentiality

Join our team and become part of a professional, patient-focused environment where your skills and dedication to exceptional service will make a meaningful impact every day.