We are seeking a motivated and professional Customer Service Agent to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and a commitment to providing exceptional service to our customers. This role involves handling customer inquiries, resolving issues, and ensuring customer satisfaction across various communication channels.
Key Responsibilities:
Respond to customer inquiries via phone, email, and chat in a timely and professional manner
Resolve product or service issues by clarifying the customer's complaint and determining the cause of the problem
Maintain customer records by updating account information
Provide accurate, valid, and complete information using the right methods/tools
Follow communication procedures, guidelines, and policies
Escalate unresolved issues to the appropriate departments
Qualifications:
High school diploma or equivalent (Associate’s or Bachelor's degree is a plus)
Previous customer service experience preferred
Excellent verbal and written communication skills
Strong problem-solving skills and attention to detail
Ability to work independently and manage time effectively
Proficiency in using computers and customer service software
Benefits:
Competitive pay
Flexible work schedule
Remote work opportunity
Training and career development
Key Responsibilities:
Respond to customer inquiries via phone, email, and chat in a timely and professional manner
Resolve product or service issues by clarifying the customer's complaint and determining the cause of the problem
Maintain customer records by updating account information
Provide accurate, valid, and complete information using the right methods/tools
Follow communication procedures, guidelines, and policies
Escalate unresolved issues to the appropriate departments
Qualifications:
High school diploma or equivalent (Associate’s or Bachelor's degree is a plus)
Previous customer service experience preferred
Excellent verbal and written communication skills
Strong problem-solving skills and attention to detail
Ability to work independently and manage time effectively
Proficiency in using computers and customer service software
Benefits:
Competitive pay
Flexible work schedule
Remote work opportunity
Training and career development
- Experience
- Required
- Languages
- English – Advanced
Spanish – Advanced
- Employment
- Full-time
- Schedule
- Monday-Friday
- Salary
- $18 – $22 hourly
- Starting time
- Immediate start!
Customer AssistantScottsville
Real Estate • 51-250 Employees
Hiring on JOB TODAY since July, 2025
we believe in using technology to build and foster relationships within our community. We combine our years of experience with an unwavering commitment to our clients and their real estate goals.
kelley McGoughActive 15 hours ago
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