About alchemy. alchemy. is a modern lifestyle brand offering a curated collection of jewelry alongside handcrafted candles, perfumes, and home decor. Our products are designed for everyday wear and gifting, blending quality craftsmanship with contemporary aesthetics. We’re excited to bring our unique shopping experience to JFK Terminal 8 and are looking for passionate, customer-focused individuals to join our team! Position: Sales Associate Location: JFK Airport, Terminal 8 Schedule: Shifts available: Thursday - Monday 8am - 2:30pm and 2:30pm to 9pm. Tuesday and Wednesday off Compensation: Competitive hourly pay + commission opportunities What You’ll Do: - Provide exceptional customer service by engaging travelers, sharing product knowledge, and creating a welcoming shopping experience. - Educate customers on our curated jewelry collection and handcrafted candles, perfumes, and home decor, offering personalized recommendations. - Assist with sales transactions, cash handling, and POS operations efficiently and accurately. - Maintain store visuals, cleanliness, and product displays to reflect the alchemy. brand. - Manage inventory and restocking, ensuring products are organized and available. - Support special promotions, seasonal campaigns, and product launches. - Uphold airport retail policies, security protocols, and customer safety guidelines. Who You Are: ✔ Energetic & engaging – You love interacting with people and making meaningful connections. ✔ Sales-driven – You have experience in retail or hospitality and enjoy hitting sales goals. ✔ Detail-oriented – You take pride in keeping the store organized and visually appealing. ✔ Reliable & punctual – You understand the importance of scheduling in an airport environment. ✔ Passionate about lifestyle & luxury retail – You appreciate unique, high-quality products. ✔ Able to work in a fast-paced environment – You thrive in high-traffic locations and can multitask efficiently. Requirements: Prior retail or hospitality experience required- 2-3 years preferred Ability to work early mornings, evenings, weekends, and holidays (airport hours). Must pass a TSA background check to work in JFK Terminal 8. Ability to stand for extended periods and lift up to 20 lbs. Why Join alchemy.? ✨ Work in a dynamic, high-traffic retail space at one of NYC’s busiest airports. ✨ Commission opportunities to reward your sales performance. ✨ Be part of a growing lifestyle brand with opportunities for advancement. ✨ Employee discounts on our curated jewelry and handcrafted lifestyle products!

We are looking for a motivated and customer-focused individual to join our team as a Retail Sales & Customer Service Associate. In this role, you will be responsible for selling cell phones and accessories, assisting customers with troubleshooting and resolving issues, and ensuring a top-notch customer experience. You will also take the lead in maintaining store operations and helping drive sales. Key Responsibilities: • Sales & Product Knowledge – Assist customers in selecting the right phones, plans, and accessories based on their needs. • Customer Service Excellence – Provide friendly and professional service, addressing customer inquiries and resolving complaints efficiently. • Technical Support & Troubleshooting – Help customers with basic phone setup, software issues, and other technical concerns. • Store Leadership – Take initiative in managing daily store operations, maintaining displays, and ensuring a clean and organized store environment. • Problem Solving – Handle customer concerns with patience and professionalism, offering solutions that align with company policies. • Team Collaboration – Work with team members to achieve sales goals and create a positive work environment. What We’re Looking For: • Previous experience in sales or customer service (preferred but not required). • Strong communication and interpersonal skills. • Ability to troubleshoot basic phone and accessory issues. • A proactive and leadership-oriented mindset. • Passion for technology and helping customers find the best solutions. If you enjoy working in a fast-paced environment and have a passion for sales and customer service, we’d love to have you on our Descripción del Puesto: Buscamos a una persona motivada y orientada al cliente para unirse a nuestro equipo como Asociado de Ventas y Atención al Cliente. En este rol, serás responsable de vender teléfonos móviles y accesorios, ayudar a los clientes con la solución de problemas y garantizar una excelente experiencia de servicio. También asumirás un papel de liderazgo en la gestión de la tienda y en el impulso de las ventas. Responsabilidades Principales: • Ventas y Conocimiento del Producto – Asistir a los clientes en la selección de teléfonos, planes y accesorios según sus necesidades. • Excelencia en Atención al Cliente – Brindar un servicio amable y profesional, atendiendo consultas y resolviendo quejas de manera eficiente. • Soporte Técnico y Solución de Problemas – Ayudar a los clientes con la configuración básica de teléfonos, problemas de software y otras inquietudes técnicas. • Liderazgo en la Tienda – Tomar la iniciativa en la gestión diaria de la tienda, mantener exhibiciones organizadas y garantizar un ambiente limpio y ordenado. • Resolución de Problemas – Manejar inquietudes de los clientes con paciencia y profesionalismo, ofreciendo soluciones alineadas con las políticas de la empresa. • Colaboración en Equipo – Trabajar con compañeros para alcanzar los objetivos de ventas y fomentar un ambiente de trabajo positivo. Lo Que Buscamos: • Experiencia previa en ventas o atención al cliente (preferible pero no obligatoria). • Excelentes habilidades de comunicación e interacción con clientes. • Capacidad para solucionar problemas básicos de teléfonos y accesorios. • Mentalidad proactiva y orientada al liderazgo. • Pasión por la tecnología y el servicio al cliente. Si disfrutas trabajar en un entorno dinámico y tienes pasión por las ventas y la atención al cliente, ¡nos encantaría que te unas a nuestro equipo!

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