Tour Company•1-10 employees
Hiring on JOB TODAY since July, 2023
Welcome to our sightseeing tour company! We're thrilled to introduce you to an exciting opportunity to become a part of our dynamic team. As a leader in providing unforgettable sightseeing experiences.
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Location: 10 Times Square New York NY 5th Floor. 8:30am or 3:30pm for interview Position: Night Tour Ticket Sales Agent Type: Full-time/Part-time Key Responsibilities: - Sell and promote tickets for our exclusive night tours - Answer inquiries about tour options, schedules, and attractions What We’re Looking For: - Strong communication and interpersonal skills - Prior sales or customer service experience is a plus, but not required - Ability to work evenings and weekends - Positive, outgoing personality with a passion for tourism What We Offer: - Competitive pay and commission structure - Fun, dynamic work environment - Opportunities for growth within the company If you're ready to be part of an exciting team and help create unforgettable experiences for travelers, apply now!
We are thrilled to announce an exciting opportunity to join our team as an Operations Manager. This multifaceted role offers a dynamic environment where you can utilize your skills to ensure an exceptional experience for our guests. You will be responsible for overseeing operations at our location. Your primary duties will include: 1. Customer Service: Providing excellent customer service to guests, addressing inquiries, resolving issues, and ensuring a positive experience for all visitors. 2. Crowd Control: Managing crowd flow and ensuring a safe and organized environment, especially during peak times and special events. 3. Location Management: Overseeing operations, including coordinating boat or bus arrivals and departures, managing ticket sales, and ensuring compliance with safety regulations. Key Responsibilities: - Greet and assist guests with enthusiasm and professionalism. - Monitor crowd levels and implement crowd control measures as needed. - Coordinate with boat or bus captains and crew to ensure smooth operations. - Manage ticket sales, transactions, and inventory. - Maintain orderliness of the pier area. - Handle customer inquiries, complaints, and feedback promptly and courteously. - Ensure compliance with all safety, security, and regulatory requirements. Qualifications: - Previous experience in customer service, hospitality, or event management preferred. - Strong communication, interpersonal, and problem-solving skills. - Ability to work well under pressure and adapt to changing situations. - Excellent organizational and time management skills. - Knowledge of crowd control techniques and safety protocols is a plus. - Flexibility to work evenings, weekends, and holidays as needed. If you are enthusiastic, customer-focused, and thrive in a fast-paced environment, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why you are interested in joining our team. We are excited to welcome a talented individual who shares our passion for providing exceptional service and creating memorable experiences for our guests. Thank you for considering this opportunity. We look forward to reviewing your application.
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