Server Assistant - IAM Hospitality - New York

We are seeking a hardworking, organized, and service-oriented Barback to support our bartending and beverage teams in delivering an exceptional experience for our guests. The Barback plays a critical role in maintaining an efficient, clean, and fully stocked bar throughout service. The ideal candidate is highly motivated, attentive to detail, able to anticipate the needs of the bar team, and comfortable working in a fast-paced environment. This role requires strong teamwork, physical stamina, a positive attitude, and a commitment to maintaining Norte's standards of hospitality and excellence. In preparation for our upcoming opening, this position requires participation in a mandatory training program. We offer an inclusive and collaborative work environment, with opportunities for growth within our organization. If you have a passion for hospitality and enjoy working as part of a fast-paced, customer-focused team, we would love to hear from you! Key Responsibilities • Support bartenders throughout service by anticipating and responding to their needs, • Maintain fully stocked bar stations with spirits, wine, beer, mixers, garnishes, glassware, ice, and other necessary supplies, • Prepare and replenish garnishes, juices, syrups, and other bar ingredients as directed, • Maintain adequate ice levels throughout service and replenish ice as needed, • Restock beer, wine, spirits, mixers, and other beverage products throughout the shift, • Retrieve and organize bottles, supplies, and equipment from storage areas, • Assist with opening and closing duties, including bar setup, breakdown, cleaning, and restocking, • Maintain a clean, organized, and sanitary bar, back bar, service areas, and storage spaces, • Collect, wash, polish, and organize glassware and bar equipment as needed, • Remove empty bottles, trash, and other waste promptly and appropriately, • Assist with receiving, organizing, rotating, and storing beverage deliveries, • Monitor inventory levels and communicate low-stock items or shortages to management, • Maintain proper organization of beverage storage areas and ensure products are stored appropriately, • Support bartenders and the beverage team during high-volume service to ensure efficient and seamless operations, • Assist with maintaining proper sanitation and food-safety standards throughout the bar area, • Follow all restaurant policies, procedures, and standards of service, • Comply with all applicable local and state health, safety, and alcohol service regulations, • Communicate effectively with bartenders, servers, managers, and other team members, • Demonstrate professionalism, urgency, and a positive attitude throughout each shift, • Perform additional duties and responsibilities as assigned by management Qualifications • Previous restaurant, barback, beverage, or hospitality experience preferred, • Previous high-volume or fine dining experience, • Basic knowledge of spirits, wine, beer, cocktails, and bar operations, • Strong understanding of restaurant etiquette and hospitality standards, • Knowledge of health and safety regulations, including proper sanitation and allergy protocols, • Strong organizational and time-management skills, • Exceptional teamwork and communication skills, • Ability to anticipate the needs of the bar team and work proactively, • Ability to work efficiently and maintain composure in a fast-paced environment, • Strong attention to detail and commitment to cleanliness, • Positive attitude and willingness to learn and grow within the organization, • Availability to work a flexible schedule, including nights, weekends, and holidays Physical Requirements • Ability to stand and walk for extended periods of time, • Ability to frequently bend, reach, lift, carry, and move throughout the restaurant, • Ability to move and lift items up to 50 lbs as needed, • Ability to safely transport cases of beverages, ice, glassware, and other bar supplies, • Ability to work in a fast-paced environment for extended periods of time Compensation Details • Compensation: $17.00 per hour, plus tips, Tip Credit Laws applicable, • Schedule: Full-time and part-time positions available, • Benefits & Perks: Paid Sick Leave, Employee Discounts Additional Information This job description is intended to outline the general nature and responsibilities of the role. Duties and responsibilities may evolve based on business needs, and management reserves the right to modify job duties as necessary. Norte Restaurant is an equal opportunity employer committed to fostering an inclusive work environment.

We are seeking a passionate and professional Bartender to craft exceptional beverages for both bar and restaurant guests, supporting our dynamic beverage program. The ideal candidate will engage with guests to understand their preferences, make thoughtful recommendations, and ensure a memorable experience. We offer an inclusive and collaborative work environment, and opportunities for growth within our organization. If you have a passion for hospitality and enjoy working in a fast-paced, customer-focused environment, we would love to hear from you! Key Responsibilities • Prepare beverages for bar and restaurant guests with precision and enthusiasm, • Engage with guests, provide outstanding service, and utilize beverage offerings to drive engagement and loyalty, • Assess guest preferences and make tailored recommendations, • Maintain comprehensive knowledge of food and beverage menus, including allergens and modifications, • Restock and maintain bar inventory and supplies, • Ensure all orders are placed promptly and accurately into the POS system, • Verify guest identification to ensure legal alcohol consumption, • Comply with all local and state food safety and alcohol service regulations, • Monitor alcohol consumption and follow responsible service procedures, including refusing service when necessary, • Collaborate with team members to ensure seamless service operations, • Maintain a clean, organized, and fully stocked bar for efficient service, • Process all guest payments accurately, • Accurately record tips in accordance with restaurant policies and legal requirements, • Comply with local, state, and restaurant regulations regarding alcohol sale and service Qualifications • Minimum of 2+ years of bartending experience, • Prior high-volume and fine dining experience a plus, • Expertise in spirits, wine, beer, cocktails, and mixology, • ATAP/TIPS Certification preferred, • Proficiency in Toast POS system, • Strong understanding of restaurant etiquette and sequence of service, • Knowledge of health and safety regulations, including allergy protocols, • Exceptional customer service and problem-solving skills, • Ability to thrive in a fast-paced, team-oriented environment, • Availability to work a flexible schedule, including nights, weekends, and holidays Physical Requirements • Ability to work standing and walking for extended periods of time, • Ability to move and lift items up to 40 lbs as needed Compensation Details • Compensation: $17.00 per hour, plus tips , Tip Credit Laws applicable, • Schedule: Full-time and part-time positions available, • Benefits & Perks: Paid Sick Leave, Employee Discounts Additional Information This job description is intended to outline the general nature and responsibilities of the role. Duties and responsibilities may evolve based on business needs, and management reserves the right to modify job duties as necessary. Norte Restaurant is an equal opportunity employer committed to fostering an inclusive work environment.

We are seeking a hardworking, attentive, and service-oriented Food Runner to support both our dining room and open kitchen operations. The Food Runner is an essential member of the service team, responsible for delivering food from the kitchen to the dining room with speed, accuracy, and care while maintaining the presentation and quality established by the Chef. Because Norte features an open kitchen, this position will work closely with the culinary team and may be called upon to assist with finishing plates, garnishing, organizing the pass, and supporting the Chef and kitchen team in multiple capacities. The ideal candidate understands the importance of timing, communication, presentation, and teamwork in a high-volume restaurant environment. This role requires physical stamina, strong attention to detail, the ability to safely carry large food trays and multiple plates, and the ability to remain calm and organized during busy service. The Food Runner must be prepared to move seamlessly between the kitchen and dining room while maintaining Norte's standards of hospitality, food quality, cleanliness, and professionalism. In preparation for our upcoming opening, this position requires participation in a mandatory training program. We offer an inclusive and collaborative work environment, with opportunities for growth within our organization. If you have a passion for hospitality, enjoy working closely with both front and back of house teams, and want to grow with an exciting new restaurant, we would love to hear from you! Key Responsibilities • Deliver food from the kitchen to the dining room promptly, accurately, and professionally, • Ensure all dishes are delivered to the correct table and guest according to the restaurant's service standards, • Maintain awareness of table numbers, seat positions, food orders, and special guest requests, • Carry and safely transport large food trays weighing up to 40 lbs, • Carry and deliver up to three plates at a time while maintaining proper handling and presentation, • Assist the culinary team with finishing, garnishing, and plating dishes as directed by the Chef, • Support the Chef and kitchen team in multiple capacities during service as needed, • Assist with organizing and maintaining the pass and food pickup area, • Review completed dishes for proper presentation, garnishes, modifications, and overall accuracy before leaving the kitchen, • Communicate effectively with the Chef, kitchen team, servers, managers, and other members of the service team, • Ensure food is delivered at the appropriate temperature and with proper presentation, • Assist servers with maintaining an efficient and organized flow of food during service, • Anticipate the needs of both the kitchen and dining room teams and proactively provide support to servers and server assistants throughout operations, • Assist with clearing and resetting service areas as directed by management, • Maintain a clean, organized, and sanitary kitchen pass, service areas, and assigned workspaces, • Assist with restocking plates, trays, service equipment, and other supplies as needed, • Follow all food handling, sanitation, and safety procedures, • Maintain awareness of allergens, dietary restrictions, and special preparation instructions, • Communicate any discrepancies, delays, quality concerns, or guest requests to the appropriate team member immediately, • Demonstrate urgency while maintaining composure and professionalism during high-volume service, • Follow all restaurant policies, procedures, and standards of service, • Perform additional duties and responsibilities as assigned by management or the Chef Qualifications • Previous restaurant, food runner, server assistant, kitchen, or hospitality experience preferred, • Prior high-volume or fine dining experience a plus, • Experience working in or around an open kitchen preferred, • Basic understanding of food presentation and restaurant service standards, • Knowledge of health and safety regulations, including proper food handling, sanitation, and allergy protocols, • Strong understanding of restaurant etiquette and sequence of service, • Excellent communication and teamwork skills, • Strong attention to detail and commitment to food quality and presentation, • Ability to follow direction and execute tasks accurately in a fast-paced environment, • Ability to prioritize multiple tasks and respond quickly to changing service needs, • Ability to work collaboratively with both front and back of house teams, • Positive attitude and willingness to learn and grow within the organization, • Availability to work a flexible schedule, including nights, weekends, and holidays Physical Requirements • Ability to stand and walk for extended periods of time, • Ability to move quickly and safely throughout the restaurant during service, • Ability to frequently bend, reach, lift, carry, and move throughout the restaurant, • Ability to safely lift and carry food trays weighing up to 40 lbs, • Ability to carry up to three plates at a time safely and efficiently, • Ability to work in close proximity to hot surfaces, kitchen equipment, open flames, and other food-service hazards while following established safety procedures, • Ability to work in a fast-paced environment for extended periods of time Compensation Details • Compensation: $17.00 per hour, plus tips, Tip Credit Laws applicable, • Schedule: Full-time and part-time positions available, • Benefits & Perks: Paid Sick Leave, Employee Discounts Additional Information This job description is intended to outline the general nature and responsibilities of the role. Duties and responsibilities may evolve based on business needs, and management reserves the right to modify job duties as necessary. Norte Restaurant is an equal opportunity employer committed to fostering an inclusive work environment.

Position Summary As a Host at NORTE, you are the first and final point of contact for our guests and play an essential role in creating the energy, hospitality, and professionalism of the restaurant. Hosts are expected to provide warm, confident, polished, and engaging hospitality to every guest entering and leaving the venue. You are responsible for managing the arrival and departure experience, reservations, guest profiles, coat check, telephone communications, and other guest-facing areas while maintaining the standards expected of an upscale dining and nightlife environment. This position requires exceptional communication skills, strong attention to detail, professional presentation, discretion, organization, and the ability to remain composed and hospitable in a fast-paced, high-volume environment. Essential Responsibilities You are responsible for the following duties, including but not limited to: Guest Reception & Hospitality • Warmly acknowledge, welcome, and engage every guest entering the restaurant., • Provide a gracious and professional farewell to guests departing the venue., • Maintain awareness of the entrance, lobby, waiting areas, and overall guest flow at all times., • Follow the 15-10-5 hospitality rule consistently:, • At approximately 15 feet, acknowledge the guest and establish awareness., • At approximately 10 feet, make eye contact, smile, and prepare to engage., • At approximately 5 feet, provide a verbal greeting, welcome, or appropriate hospitality interaction., • Anticipate guest needs and proactively offer assistance rather than waiting to be approached., • Maintain a calm, confident, and welcoming demeanor during high-volume periods, delays, special events, and challenging guest interactions., • Develop familiarity with regular guests, VIPs, special occasions, and returning clientele while maintaining appropriate discretion and confidentiality. Reservations & Guest Profiles • Accurately manage reservations, waitlists, seating information, and guest notes through the restaurant's reservation platform., • Create and maintain detailed guest profiles to support personalized service and future visits., • Record relevant guest preferences, seating requests, allergies, special occasions, VIP information, and service notes accurately and professionally., • Ensure guest information is kept current and useful for management and service teams., • Review upcoming reservations and guest notes before service to identify VIPs, special occasions, large parties, and other service considerations., • Communicate reservation changes, cancellations, late arrivals, special requests, and other important information to management., • Previous Resy experience is strongly preferred. Telephone & Guest Communications • Answer restaurant telephone calls promptly, professionally, and with appropriate hospitality., • Assist guests with reservations, directions, hours of operation, general restaurant information, and other appropriate inquiries., • Accurately document messages and ensure important communications are delivered promptly to the appropriate manager or department., • Maintain professional tone, language, and etiquette during all telephone and guest communications. Coat Check & Guest Areas • Operate and maintain the restaurant's coat check with accuracy, organization, security, and professionalism., • Properly tag, store, retrieve, and return guest belongings., • Maintain organization and cleanliness of the coat check area throughout service., • Monitor guest-facing restroom areas and communicate cleanliness, maintenance, supply, or service issues immediately to the appropriate team member or manager., • Maintain awareness of entrance and guest waiting areas and ensure they remain clean, organized, and presentation-ready. Delivery & Third-Party Order Support • Assist with restaurant delivery and third-party delivery systems as assigned., • Professionally greet and communicate with delivery drivers and couriers., • Confirm orders and deliveries with drivers before items leave the restaurant when required., • Help ensure orders are released to the correct driver and that appropriate confirmation procedures are followed., • Communicate delays, missing orders, incorrect pickups, or other delivery issues promptly to management or the appropriate team. Professional Presentation & Venue Standards • Maintain a polished, sophisticated, and fashion-forward professional appearance appropriate for an upscale restaurant and nightlife environment., • Adhere to all established uniform, grooming, hygiene, and presentation standards., • Maintain professional body language and posture while stationed at the entrance, host desk, coat check, or throughout guest-facing areas., • Avoid personal phone use, eating, leaning, congregating, or other behavior inconsistent with the professional presentation of the venue while in guest view., • Understand that the Host team contributes directly to the atmosphere and visual presentation of the restaurant while maintaining professionalism at all times. Communication & Teamwork • Maintain constant communication with management, servers, bussers, runners, bartenders, security, and other members of the service team regarding guest flow and reservations., • Communicate guest arrivals, VIPs, special occasions, seating requests, and service concerns promptly., • Assist management with controlling guest flow during peak arrival and departure periods., • Support fellow Hosts and other Front of House team members whenever necessary., • Remain flexible and assist with additional guest-service responsibilities as directed by management. Qualifications • Previous Host, Guest Relations, Reservations, or upscale hospitality experience preferred., • Experience in a high-volume, fine-dining, luxury hospitality, or nightlife environment is strongly preferred., • Resy experience is a plus., • Excellent verbal communication and interpersonal skills., • Strong organizational skills and attention to detail., • Comfortable working with reservation software, tablets, phones, and restaurant technology., • Ability to recognize guests and retain information regarding preferences and previous visits., • Ability to remain professional and composed while managing multiple priorities simultaneously., • Strong sense of hospitality, urgency, discretion, and situational awareness., • Must be comfortable interacting professionally with VIPs, regular clientele, and guests from diverse backgrounds., • Ability to work nights, weekends, holidays, and late-night service periods as required by the business. Physical & Professional Requirements • Ability to stand and remain active for extended periods during service., • Ability to move throughout the restaurant and guest areas as required., • Ability to safely handle guest coats and personal belongings., • Ability to communicate clearly in a busy restaurant and nightlife environment., • Maintain consistent professional grooming, hygiene, uniform, and presentation standards throughout the shift. Service Expectations A NORTE Host is expected to understand that hospitality begins before the guest reaches the door and continues until the guest has left the property. Every arrival should feel acknowledged. Every interaction should feel intentional. Every departure should leave the guest with a positive final impression. Hosts are expected to know who is coming, recognize who has arrived, understand relevant guest preferences, communicate that information to the team, and help create a personalized experience that encourages guests to return. The Host is not simply responsible for seating guests—the Host is responsible for managing the guest's first impression, supporting their experience throughout the visit, and delivering their final impression of NORTE.

Porchlight is a New York bar with a Southern accent. But what does that mean? Well, we have married the hospitality, soul, drink, and food of the ever-evolving South with the hustle and innovation of the big city we call home. We were born in New York of Southern roots, and we love to reminisce about our home cities of Charleston, New Orleans, or Memphis…but we wouldn’t trade them for New York. Even when the L train isn’t running. Who you are: A vital member of the Service team, the Runner / Busser role encompasses setting up the dining room, setting tables, clearing tables, pouring water, running food, working with servers and expediters, resetting the dining room, polishing glassware and various tasks that support service at the restaurant. What you’ll do: • Consistently support a culture of Enlightened Hospitality, • Possess an understanding of proper steps of service and engage in table maintenance and resetting with efficiency, speed and grace, • Stay informed and knowledgeable of all menu items and proper mise to accompany each dish., • Maintain the high standards of cleanliness and proper appearance throughout all areas of the restaurant., • Demonstrates an eagerness to continue to learn and grow. What we need from you: • Experience in a guest-facing restaurant role preferred, but not necessary, • Availability for lunch shifts, • Ability to walk or stand for long periods of time, • Ability to balance & carry multiple plates, glass racks and or/glasses, and lift objects up to 30 lbs., • English fluency and additional languages preferred, but not required What you’ll get from us: At Union Square Hospitality Group, *extending Enlightened Hospitality is at the heart of everything we do.* We believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a Runner / Busser team member, you’ll enjoy: • Competitive pay: Hourly rate of $11.35/hour plus tips, • Quick access to earnings: Eligibility for the USHG Digital Wallet, where you'll have next-day access to earnings and flexible saving options, • Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care, • Time to recharge: Generous paid time off and paid parental leave to support life outside of work, • Invest in your future: A matched 401(k) plan to help you grow long-term savings, • Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services, • Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship, • Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones, • Convenience & flexibility: Pre-tax commuter benefits for transit and parking, • Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality Putting Enlightened Hospitality into Practice Integral to our culture are our six behaviors. Our behaviors guide how we work together. • We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong, • Turn over the rocks and always be connecting dots to build uplifting experiences and relationships, • Center the salt shaker with an unwavering commitment to excellence and the values that matter most, • Write a great next chapter. The road to success is paved with mistakes well-handled, • Bring a charitable assumption and err on the side of generosity, • Leave our campsite better than we found it; always responsible for the impact of our wake *The above represents the expected hourly range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors. The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.

Porchlight, from Danny Meyer’s Union Square Hospitality Group, is a true New York neighborhood bar. Since 2015, we've focused on serving up cold drinks with warm hospitality. American bar fare, classic cocktails, live music and good times in the heart of Chelsea. Come on in! Who you are: Our Servers are responsible for ensuring that all guests who dine with us have memorable experiences filled with hospitality, delicious food and drinks, and exceptional service. The Server is the backbone of our Service team and is ultimately responsible for the sale and service of our food and beverages, while acting as a leader on the floor and providing our guests with warm and attentive hospitality. What you’ll do: • Consistently support a culture of Enlightened Hospitality, • Demonstrate expertise of all food and beverage menu items with sound knowledge of all ingredients and preparations, • Consistently follow steps of service with efficiency and grace, while maintaining a sense of urgency throughout service, • Anticipate guest needs, ensuring constant communication with colleagues, management, and the kitchen at all times during service, • Maintain the high standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service, • Demonstrates a passion for service & hospitality and an eagerness to learn and grow What we need from you: • 1+ years experience in a guest-facing restaurant role, • English fluency and additional languages preferred, but not required, • Ability to stand or walk for long periods of time, • Ability to balance & carry multiple plates, glass racks and or/glasses, and lift objects up to 30 lbs What you’ll get from us: At Union Square Hospitality Group, *extending Enlightened Hospitality is at the heart of everything we do.* We believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a Server, you’ll enjoy: • Competitive pay: Hourly rate of $11.35/hour plus tips, • Quick access to earnings: Eligibility for the USHG Digital Wallet, where you'll have next-day access to earnings and flexible saving options, • Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care, • Time to recharge: Generous paid time off and paid parental leave to support life outside of work, • Invest in your future: A matched 401(k) plan to help you grow long-term savings, • Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services, • Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship, • Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones, • Convenience & flexibility: Pre-tax commuter benefits for transit and parking, • Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality Putting Enlightened Hospitality into Practice Integral to our culture are our six behaviors. Our behaviors guide how we work together. • We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong, • Turn over the rocks and always be connecting dots to build uplifting experiences and relationships, • Center the salt shaker with an unwavering commitment to excellence and the values that matter most, • Write a great next chapter. The road to success is paved with mistakes well-handled, • Bring a charitable assumption and err on the side of generosity, • Leave our campsite better than we found it; always responsible for the impact of our wake *The above represents the expected hourly range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors. The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.

Located on the Museum of Modern Art's sixth floor, the Terrace Cafe offers sharable plates, salads, sandwiches, and desserts in a vibrant restaurant setting surrounded by art. With full-service hospitality and expansive outdoor seating, diners can enjoy sweeping views of Midtown Manhattan from the terrace. Located on the second floor, Cafe 2 offers a family-friendly atmosphere serving rustic Italian dishes. Gather around communal tables and enjoy handmade pastas, sandwiches, artisanal cheeses, and fresh salads, alongside kid-friendly classics that make it a perfect stop for visitors of all ages. Who you are: A vital member of the Service team, the Support role encompasses setting up the dining room, setting tables, clearing tables, pouring water, running food, working with servers and expediters, resetting the dining room, polishing glassware and various tasks that support service at the restaurant. What you’ll do: • Consistently support a culture of Enlightened Hospitality, • Create a welcoming and hospitable environment for guests, • Possess an understanding of proper steps of service and engage in table maintenance and resetting with efficiency, speed and grace, • Stay informed and knowledgeable of all menu items and proper mise to accompany each dish, • Maintain the high standards of cleanliness and proper appearance throughout all areas of the restaurant, • Demonstrates an eagerness to continue to learn and grow, • Perform additional responsibilities as needed and other duties as assigned to support team objectives and operational success What we need from you: • Experience in a guest-facing restaurant role preferred, but not necessary, • Ability to walk or stand for long periods of time, • Ability to balance & carry multiple plates, glass racks and or/glasses, and lift objects up to 30 lbs., • English fluency and additional languages preferred, but not required What you’ll get from us: At Union Square Hospitality Group, *extending Enlightened Hospitality is at the heart of everything we do.* We believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a Support team member, you’ll enjoy: • Competitive pay: Hourly rate of $11.35/hour plus tips, • Quick access to earnings: Eligibility for the USHG Digital Wallet, where you'll have next-day access to earnings and flexible saving options, • Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care, • Time to recharge: Generous paid time off and paid parental leave to support life outside of work, • Invest in your future: A matched 401(k) plan to help you grow long-term savings, • Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services, • Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship, • Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones, • Convenience & flexibility: Pre-tax commuter benefits for transit and parking, • Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality Putting Enlightened Hospitality into Practice Integral to our culture are our six behaviors. Our behaviors guide how we work together. • We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong, • Turn over the rocks and always be connecting dots to build uplifting experiences and relationships, • Center the salt shaker with an unwavering commitment to excellence and the values that matter most, • Write a great next chapter. The road to success is paved with mistakes well-handled, • Bring a charitable assumption and err on the side of generosity, • Leave our campsite better than we found it; always responsible for the impact of our wake *The above represents the expected hourly range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors. The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.

We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is hiring part-time Scoopers to join our Astoria ice cream shop in Queens, NY! Our Scoopers are the ultimate Van Leeuwen ambassadors, bringing our high standards and hospitality to life in every guest interaction. We're looking for self-starters who thrive independently and as part of a team in a fast-paced, high-energy environment. The ideal candidate brings positive energy, strong people skills and a genuine passion for ice cream! Part Time Scoopers at Van Leeuwen's scoop shops make $17.00 per hour + an average of an additional $7 per hour in tips! Tips are based on averages and subject to seasonal fluctuation.Our team members must have availability to work at least three shifts per week and be available to work past 12am. JOB RESPONSIBILITIES • Greet every guest warmly, with enthusiasm and genuine hospitality, • Able to scoop and serve guests all menu items while maintaining quality and presentation standards, • Serve as a Van Leeuwen Ambassador, educating guests on flavors, ingredients and special offerings, • Prepare all fresh, house made menu items daily, • Accurately operate our Square POS System for a seamless guest checkout process, • Ability to become familiar with all food safety procedures and follow them as required, • Maintain store cleanliness, following proper sanitation guidelines, • Complete daily tasks, including stocking, inventory, and cleaning, • Follow Van Leeuwen's established safety, grooming, uniform, and employee conduct standards JOB REQUIREMENTS • Must be 18 years of age or older, • Genuine passion for ice cream and desserts, • Possess dexterity to prepare and serve guests all menu items in accordance with established service and build-out standards, • Able to push/pull/lift 50 lbs of weight regularly, • Stand for extended periods of time regularly, • Walk up and down stairs regularly, • Stand, bend and reach for prolonged periods of time, • Ability to thrive in a fast-paced environment, • Available to work 3 days a weeks (including nights and weekends past 12 am), • Reliable, on time and ready for every shift, • Food handlers certificate required WHY VAN LEEUWEN? • Competitive Pay + Tips, • Flexible Scheduling, • Free Ice Cream (One menu-item while on shift), • Positive team environment, • Career development and growth opportunities, • Opportunity to be part of a growing, fun brand! Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Hourly Range $17---$17 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

We’re hiring an experienced bilingual server (Spanish/English) with at least 1 year of experience and open availability Wednesday–Sunday, working approximately 30–35 hours per week. Be part of a supportive team in a fast-paced environment where your work is valued and you can continue developing your skills.

JOB DESCRIPTION | FOOD RUNNER Are you ready to work where every shift feels like a celebration? At Rosa Mexicano, we combine the vibrant spirit of Mexico with an elevated dining experience — and we're looking for passionate, upbeat Food Runners to join our team! If you thrive in a fast-paced, fun environment and love creating memorable moments for guests, this is your chance to shine. Bring your energy, hospitality, and smile — we'll provide the rest! Why You'll Love Working With Us • A culture that celebrates teamwork, diversity, and genuine hospitality, • Great earning potential and career growth opportunities, • Dining discounts for you (and your favorite people!), • Commuter benefits & health coverage options, • A place where your personality matters as much as your skills What You'll Do • We believe in Warm Latin Hospitality, welcome every guest like they're walking into your home, • Serve up the best part of the guest experience – the culinary experience, • Follow our Service Steps as outlined, • Double check each dish at Expo for accuracy, special requests, and timing, • Garnish and finish every plate before it leaves the kitchen, following our recipe specs, • Move with purpose and positivity, staying calm and focused even when the restaurant is buzzing, • Ensure food arrives promptly, presented by seat numbers, and at the right temperature, • Maintain all Health and Sanitation Standards, • Keep a "never walk past a napkin on the floor" mentality, • Act as the link between the dining room and the kitchen, communicating effectively, • Work with Chef and the kitchen to maintain a clean, organized, and fully stocked expo area so the kitchen runs efficiently through every rush, • Quickly clean and turnover tables to maintain dining room efficiency, • Handle glassware, silverware, and plateware with care, • Participate in pre-shifts, trainings, and team meetings — because we grow together, • Work together with your teammates to keep the energy high and the service seamless — at Rosa Mexicano, teamwork is always on the menu Interested? Walk in any day of the week between lunch and dinner service (2-5 PM) Ask for a manager; we never miss the chance to meet top talent. Skills and Qualifications • Guest Service Experience - 1 Year preferred, • Ability to multi-task while staying organized, • Ability to stand on your feet through a shift, • High School Degree or GED required COMPETITIVE PAY Consistent with experience Supplemental Pay Tips Rosa Mexicano provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

JOB DESCRIPTION | SERVER Are you ready to work where every shift feels like a celebration? At Rosa Mexicano, we combine the vibrant spirit of Mexico with an elevated dining experience — and we're looking for passionate, upbeat Servers to join our team! If you thrive in a fast-paced, fun environment and love creating memorable moments for guests, this is your chance to shine. Bring your energy, hospitality, and smile — we'll provide the rest! Why You'll Love Working With Us • A culture that celebrates teamwork, diversity, and genuine hospitality, • Great earning potential and career growth opportunities, • Dining discounts for you (and your favorite people!), • Commuter benefits & health coverage options, • A place where your personality matters as much as your skills What You'll Do • We believe in Warm Latin Hospitality, welcome every guest like they're walking into your home, • Know the menu inside and out — and make recommendations that wow, • Follow our Service Steps as outlined, • Maintain all Health and Sanitation Standards, • Keep a "never walk past a napkin on the floor" mentality, • Deliver food and drinks with energy, warmth, and attention to detail, • Anticipate guest needs and jump in before they even have to ask, • Communicate with the kitchen to make sure every dish shines, • Handle payments and follow all cash-handling procedures, • Keep your section clean, organized, and guest-ready, • Participate in pre-shifts, trainings, and team meetings — because we grow together, • Work together with your teammates to keep the energy high and the service seamless — at Rosa Mexicano, teamwork is always on the menu Interested? Walk in any day of the week between lunch and dinner service (2-5 PM) Ask for a manager; we never miss the chance to meet top talent. Skills and Qualifications • Serving Experience: 1 year preferred, • Proficient technical skills ex. POS systems, • Familiar with industry's best practices, • Ability to multi-task, • Ability to stand on your feet through a shift, • High School Degree or GED required Supplemental Pay Tips Rosa Mexicano provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

JOB DESCRIPTION | RESTAURANT MANAGER FOH Are you ready to lead where every shift feels like a celebration? At Rosa Mexicano, we blend the vibrant spirit of Mexico with elevated dining and unforgettable hospitality. We're looking for a passionate, driven Operations Manager who believes great restaurants are built on people, pride, and performance. This is more than a management job — it's your chance take ownership of your business, lead a team with heart, and deliver Warm Latin Hospitality while maximizing results. Bring your leadership, hospitality instinct, and entrepreneurial mindset — we'll provide the platform and tools. WHY YOU'LL LOVE WORKING WITH US • A culture rooted in Passion, Respect, Integrity, Determination, Excellence, • Real ownership mentality — lead your restaurant like it's your own, • Strong bonus potential tied to sales, guest experience, and profitability, • Dining discounts for you (and your favorite people!), • Health & commuter benefits, • Career growth across our Rosa Mexicano family WHAT YOU'LL DO Lead With Hospitality • Create regular guests — you are the tone-setter for Warm Latin Hospitality, • Coach your team to anticipate guest needs and create unforgettable moments, • Handle guest feedback with care, urgency, and grace, • Ensure our brand story — from Chef Josefina Howard's legacy to our tableside guacamole — is alive in every shift Own Your Business • Drive sales through smart floor leadership, upselling culture, and local store marketing, • Manage labor, scheduling, and productivity to hit financial targets, • Monitor PMIX, check averages, and guest counts to grow revenue, • Control costs while protecting quality Build & Develop Your Team • Recruit, hire, and train FOH team members with RM standards, • Lead inspiring pre-shifts and ongoing training, • Coach Salesmanship daily, • Foster a culture of accountability, teamwork, and celebration, • Recognize great performance — because appreciation drives retention Execute With Excellence • Maintain service steps, sanitation standards, and DOH compliance, • Ensure clean, organized dining rooms and bars — never walk past a napkin, • Communicate constantly with BOH and bar teams, • Protect brand standards for food, beverage, and presentation, • Lead responsible alcohol service Skills & Qualifications • 2+ years restaurant management experience preferred, • Strong knowledge of restaurant financials (labor %, COGS, PMIX, P&L basics), • Excellent communication and leadership skills, • Comfortable in a fast-paced, high-energy environment, • Experience with POS & scheduling systems (Toast, Harri/7Shifts, Restaurant365 a plus), • Flexible schedule — evenings, weekends, holidays, • Ability to stand/walk for extended periods, • Ability to lift up to 40 lbs, • Comfortable working in both dining room and bar environments Benefits • Competitive salary + performance bonus, • Health, dental, vision options, • Paid time off, • Dining discounts, • Career growth opportunities across Rosa Mexicano