Shift Lead | Wellesley - Blank Street Coffee - Wellesley

About Us At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. Add a Spark to the Ordinary... Blank Street is in search of a Talent Acquisition Managerto lead and innovate our recruiting efforts across the US. We're seeking someone who thrives at both thinking strategically and getting things done. In this role, you'll own the end-to-end talent acquisition lifecycle for a growing brand, partnering closely with leaders across the business to hire exceptional talent for our stores and HQ team. You'll drive recruiting strategy, employer branding, and process improvement all while delivering an outstanding candidate experience in a fast-paced, high-volume environment. This is a fully in-person role based at our Brooklyn, NY HQ, reporting to the Senior Director of People. Who We're Looking For What You'll Own • Support the execution of hiring top talent at HQ, • Lead the execution of hiring an A+ barista and shift lead talent pool, • Deliver data driven insights to elevate hiring performance, • Innovate and evolve our recruitment strategy Requirements • 4+ years of experience in Talent Acquisition or Recruitment at a high-growth, consumer-focused brand, • Experience managing and building a team of direct reports is a plus., • Proven ability to manage multiple projects and drive them to completion, • Track record of building scalable, metrics-driven recruitment processes that incorporate continuous feedback and improvement, • Experience with compensation benchmarking and pay band research Benefits \& Perks: • $100,000 - $130,000 annual base salary, • Medical, Dental, and Vision coverage. Blank Street covers the full premium for low and mid-tier employee-only plans., • Paid sick time, • Paid time off + company holidays, • Paid parental leave, • Equity, • Learning and development opportunities. We're growing and we'd like for you to be a part of the journey.

About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. Start Something Extraordinary... We are looking for a Staff Accountant to join Blank Street's US Accounting function. As Staff Accountant, you will play a crucial role in maintaining the financial health of Blank Street and supporting our Field and HQ teams. You will be responsible for a range of accounting functions including preparing monthly journal entries, supporting accounts payable and receivable, and ensuring compliance with internal controls and accounting principles. The ideal candidate will have a strong understanding of accounting principles, excellent organizational skills, and a passion for contributing to a growing company. This role is an in-person position at our office in Williamsburg, Brooklyn. The Staff Accountant will report into the Global Accounting Manager. What You'll Own • Support the month-end close process, prepare journal entries, utilize accounting software to draft and finalize financial statements., • Support day-to-day accounting operations including processing invoices, tracking payments, and reconciling accounts. Ensure timely and accurate payments to vendors and proper recording of receivables., • Maintain and reconcile general ledger accounts, including bank and credit card reconciliations. Post journal entries and adjustments as needed., • Assist with payroll processing, including verifying timesheets and ensuring accuracy of payroll deductions and benefits., • Support in the preparation of all tax filings; including, but not limited to income tax forms, sales tax, 1099s, and payroll taxes., • Support internal and external audits by providing necessary documentation and ensuring compliance with accounting policies and procedures., • Work with leadership to prepare ad hoc reports and analyses as needed. Who You Are • Bachelor's degree in Accounting, Finance, or a related field., • 2-3 years of accounting experience, preferably in a retail or hospitality environment or public accounting., • CPA certification or progress towards certification preferred., • Strong understanding of accounting principles and financial reporting., • Strong understanding of tax regulations and ability to work with external preparers, • Experience with NetSuite or similar ERP system preferred., • Experience with Coupa or similar billing and invoicing accounting software., • Proficiency in Microsoft suite of products, particularly Excel (VLOOKUPS and Pivot Tables at a minimum)., • Strong ability to use logic and questioning to problem-solve and seek to understand information and data before acting., • Willingness to gain knowledge of other teams to help facilitate cross functional work., • Ability to handle delivery of multiple active tasks and responsibilities and can organize and prioritize work based on team needs., • CPA in progress / qualified highly preferred Benefits • $70,000 - 980,000 annual base salary + equity, • Medical, Dental, and Vision coverage. Blank Street covers the full premium for low and mid-tier employee-only plans., • Paid sick time, • Paid time off + company holidays, • Paid parental leave benefits, • Learning and development opportunities. We're growing and we'd like for you to be a part of the journey.

About Blank Street: At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Like the sound of this? Keep reading. Add a Spark to the Ordinary... At Blank Street, we're reimagining the cafe experience, making high-quality coffee and matcha accessible and efficient. As a Shift Lead, you'll play a key role in bringing our mission to life. You'll lead by example on the floor, ensure smooth operations during your shift, and create an environment where both customers and team members feel valued. This is a hands-on role for someone who thrives in fast-paced settings, loves connecting with people, and is passionate about great coffee and matcha. Who We're Looking For • Love for cafe culture and people, • Friendly, open and approachable person who is able to work well with others, • Strong knowledge of coffee and equipment is a must, • Strong decision making and multi-tasking skills, • Strong interpersonal communication skills, • Passionate about delivering excellent customer connections to create a regular customer base, • Able to work at a fast pace in high volume environments, • Be an exemplary ambassador of our brand to new neighborhoods What You'll Own • Craft beautiful coffee products and serve all Blank Street customers with energy, warmth, and empathy, • Support your GM and our Training Team to help train new employees to succeed at Blank Street, including ensuring that new team members are following all recipe and training for menu items and processes and that they are in correct uniform, are upbeat and vibes are positive, • Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift, • Positive and solution focused handling of any minor customer issue, • At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighborhood customer base for your store Requirements • 2+ years' experience in a customer service leadership position, • 18+ years of age, • Able to lift 25+ lbs, and to stand for long periods of time, • Availability that meets the needs of our cafes Benefits and Perks • $19.50/ per hour + tips, • Barista accreditation and training program, • Paid sick time, • Paid vacation time, based on eligibility, • Health benefits, based on eligibility, • Blank Street coffee and swag, • As a growing company we have opportunities for advancement for those interested

About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Start Something Extraordinary... As a Shift Leader at Blank Street, you are a born player-coach who thrives when working alongside a team to deliver quality products. You are a proven people-person who takes pride in giving amazing service experiences and influencing your team to do the same. You thrive for opportunities to serve your community and make a big local impact. You are customer centric and believe in quality products through flawless execution, making every effort to give your customers exactly what they need, every day, in their way. You excel in fast paced environments and enjoy an inclusive, collaborative workplace, where your voice genuinely counts, and you can really make a difference. You will spearhead individual, team and location initiatives to drive sales and business performance. Along with supporting your General Manager to lead these important company initiatives, you will regularly meet with the Senior Leadership team to voice feedback, improvements and overall be hands on in the success of your store, your customers and your teams' best interests. You would be one of the first staff members to work in this location, which means you get the exciting opportunity to set the tone and create lasting connections in the neighbourhood. Who We're Looking For • Love for cafe culture and people, • Friendly, open and approachable person who is able to work well with others, • Strong knowledge of coffee and equipment is a must, • Strong decision-making and multi-tasking skills, • Strong interpersonal communication skills, • Passionate about delivering excellent customer connections to create a regular customer base, • Able to work at a fast pace in high-volume environments, • Be an exemplary ambassador of our brand to new neighbourhoods What You'll Own • Craft beautiful coffee products and serve all Blank Street customers with energy, warmth, and empathy, • Support your GM and our Training Team to help train new employees to succeed at Blank Street, including ensuring that new team members are following all recipes and training for menu items and processes and that they are in the correct uniform, are upbeat and vibes are positive, • Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift, • Positive and solution-focused handling of any minor customer issue, • At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base for your store Requirements • Experience in the customer service or hospitality industry, • Availability that meets the needs of our cafes, • Full Time: 35 hours per week, 5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday), • Availability to work between 6:30 am and 9:00 pm, • Weekend and holiday availability preferred, • You must be authorised to work in the UK