Sous Chef- Juno Beach - Florida, US - Big Mamma Group - Juno Beach

Reservations Manager Ballyhoo Hospitality FL & Big Mamma Group Juno Beach, FL Required Years of Experience Minimum of three years Mission Ballyhoo Hospitality & Big Mamma Group are currently seeking a talented and hospitality focused Reservations Manager to join our opening team in Juno Beach. About Ballyhoo Hospitality: Founded in 2009 by Ryan and Anna O'Donnell, Ballyhoo Hospitality is a Chicago-based restaurant group operating 15 neighborhood-driven concepts across Chicago and the suburbs. Led today by Ryan O'Donnell and Partner Jon Farrer, Ballyhoo is built on warm, personal hospitality, honest cuisine, and deep community investment. The group expands intentionally, preserving the individuality of each concept while staying rooted in the belief that great hospitality is shaped by passionate teams, loyal guests, and the neighborhoods they serve. About Big Mamma Group: The Big Mamma Squadra is a family of over 2,200 people, all of whom share a passion for Italy. Our common goal? To give you the best moment of your day. If you've visited us before, you know that we love creating incredible dishes in a warm, lively atmosphere. If you don't know us yet, then an unforgettable moment awaits you. A company like ours thrives on the unique personalities that shape it. And that's exactly the kind of person we're looking for. If you have great charisma, if you know little about gastronomy, but pizza is your life, or if you simply have a special talent for recognising pasta shapes - then you've come to the right place. To know more about us: [ https://www.bigmammagroup.com/](https://www.bigmammagroup.com/) Job Summary: Reservations Manager is instrumental in cultivating genuine, memorable guest connections and serves as the primary liaison for VIPs, investors, and restaurant partners. This leadership role is pivotal to our operational success, requiring a hands-on approach to recruiting, training, and mentoring a high-performing host team. By providing real-time coaching and expert oversight of front-door operations, the Reservations Manager empowers staff to deliver exceptional hospitality. Leveraging deep expertise in Resy, this individual ensures a seamless service flow and maintains the highest standards of excellence throughout the dining experience. Benefits & Perks: Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Potential Bonuses, and Dining Discounts. ESSENTIAL JOB FUNCTIONS: These job functions include, but are not limited to, the following duties; additional duties may be assigned. • Champion a culture of genuine hospitality by ensuring every guest interaction exceeds expectations., • Lead the host team in delivering exceptional guest experience, • Manage VIP reservations, special occasions, large parties, and guest preferences to create personalized dining experiences., • Resolve guest concerns professionally and proactively while maintaining the highest level of hospitality., • Partner with restaurant management to anticipate guest needs and ensure seamless service from reservation through departure., • Develop reservation strategies that optimize seating capacity, guest flow, and operational efficiency while maintaining service standards., • Collaborate daily with General Managers, Executive Chefs, and Front of House leaders to balance reservations, walk-in traffic, private dining, and special events., • Monitor reservation pacing, table availability, waitlists, and seating efficiency throughout service., • Analyze reservation trends, peak dining periods, cancellations, and guest demand to make operational recommendations., • Participate in restaurants opening and closing responsibilities, • Assist leadership team in supporting service on the floor QUALIFICATIONS: To perform this job successfully, the Reservations Manager must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. • Minimum of 3 years' experience in the restaurant/hospitality industry, • Must have a working knowledge of restaurant management and operations., • Preferred Maitre D and Front of The House Management experience, • Excellent communication and organization skills, • Experience in InDesign, Resy and Toast is preferred, • Demonstrated leadership qualities and the drive to cultivate a hospitality-focused service culture, • Ability to maintain a standing position for a minimum of eight hours per day, • Ability to work weekends, nights and holidays, • Ability to reach, bend, and frequently lift up to 50 pounds Why Join Us? • Opportunity to work in a dynamic and friendly environment., • Gain valuable experience in the hospitality industry., • Be part of a team that values growth and development. How to Apply: Interested candidates should submit their resume and a brief cover letter outlining their relevant experience. Ballyhoo Hospitality Group & Big Mamma Group are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Big Mamma is an Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. For over a decade, we've been bringing bold Italian flavours, 100% homemade food and vibrant, high-energy hospitality to life across our restaurants worldwide. Big Mamma is also a certified B Corp, committed to doing business in a way that respects people, producers and the planet. Join our team as Demi Chef - Hot Section at Gloria Osteria Dublin! YOUR MISSION: • You will be part of a BIG MAMMA kitchen team!, • You will be working in the hot section and preparing our authentic Italian dishes from scratch., • You will follow the recipes and directions from the kitchen management., • You will be working alongside the Chef de Partie to help with training of the new chefs, • You will respect health & safety standards and maintain cleanliness and organisation in the kitchen., • You will spread magic and make our customers live the best moment of their day!, • You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: • Big Smile and passion for Italian food!, • Great energy, proactive attitude and team spirit, • Excellent teamwork, leadership and communication skills, • Previous experience as a Demi Chef, • Excellent knowledge of Italian cuisine, • Flexible availability, including weekends and evenings OUR OFFER: • €15.50 per hour + tronc, • 5-day working week with 2 days off, • Daily staff meals served family-style & 15% employee discount, • €500 referral bonus for referring a friend, T&Cs apply, • Employee of the Month award, • Mental health & wellbeing support (Open Up), • Regular training & career growth opportunities, • Mobility across venues worldwide Ti aspettiamo! Big Mamma Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or gender reassignment. #joinbigmammauki

Be Part of Something New. Join EDMONDO. 🍝 This October, Big Mamma is opening EDMONDO — our seventh restaurant in London, located in the heart of Bank. Joining EDMONDO means more than starting a new job. It's your chance to build something from day one, shape an incredible team, and create unforgettable experiences for every guest. If you love fast-paced hospitality, thrive in energetic teams, and want to be part of an exciting new chapter, we'd love to meet you. About Big Mamma Big Mamma is a Franco-Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 10 years, we've opened more than 35 restaurants across Europe, bringing together authentic Italian food, generous hospitality, and unforgettable experiences. Your Mission You'll be part of the BIG MAMMA kitchen team, taking ownership of the Hot Section and helping deliver our authentic Italian dishes with quality, speed and consistency. You will: • Run the Hot Section during prep and service, • Prepare dishes from scratch, following our recipes and standards, • Keep your section organised, clean and service-ready, • Support and train new team members, • Work closely with Kitchen Management to ensure smooth service, • Lead by example with energy, precision and a problem-solving mindset, • Follow all food safety and hygiene standards, • Support your team during busy services Your Skills • Big smile and real passion for Italian food, • Previous experience as a Chef de Partie in a large and busy section, • Excellent knowledge of Italian cuisine, • Strong teamwork, leadership and communication skills, • Proactive attitude and great energy during high volume services, • Flexible availability, including evenings and weekends What Big Mamma offers • Permanent, full time position, • competitive salary: £ 18,46 ( inclusive of tronc ), • 5 working days per week with 2 days off, • Tasty staff food served family style and 15% employee discount, • £500 referral bonus when you refer a friend. T&Cs apply, • Open Up. Free, confidential mental health and wellness support, • Wagestream. Financial well being platform that allows you to access your wages between paydays, • Regular training and real growth opportunities, • Mobility across our UK restaurants with opportunities to work worldwide BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #joinbigmamma

Big Mamma est un groupe de restauration franco-italien né de l'idée de Victor Lugger et Tigrane Seydoux. Au cours des 10 dernières années, nous avons ouvert les portes de plus de 30 restaurants en Europe (France, Monaco, Angleterre, Espagne, Allemagne, Italie et Belgique). Napoli Gang, c'est parti du projet fou de déconstruire les idées reçues sur la livraison. Notre challenge: apporter l'excellence de nos produits à la maison. Tout notre écosystème est pensé comme une école de restauration, avec un parcours de formation, des opportunités de promotions internes qui permettent d'apprendre et de découvrir tous les métiers de la cuisine, de la pizzeria et du management d'équipe. Nous recherchons des personnes avec un fort esprit d'entrepreneuriat, qui deviendront les acteurs de ce beau challenge. Pour nos cuisines Napoli Gang à Paris, on est à la recherche d'un employé(e) polyvalent! Employé polyvalent 🍝🍕 Tes missions : • Assurer la mise en place de la kitchen pour assurer un bon service : découpe des légumes, de la charcuterie, installation des plats dans les frigos en respectant la rotation des DLC., • Gérer les commandes clients sur notre tablette Uber Eats, assembler et finaliser la préparation des plats dans le respect des timings., • Préparer les sacs de commandes à remettre aux livreurs en ayant une excellente gestion des priorités. Rejoins nous si : • Tu aimes la cuisine italienne et le monde de la restauration, • Tu es rigoureux, organisé et tu as une bonne communication, • Tu aimes travailler en équipe, tu es proactif et tu sais prendre des initiatives, • Tu sais gérer des situations imprévues Notre offre : • CDI - 35H/semaine avec 2 jours de repos consécutifs, • Remboursement 50% pass Navigo + mutuelle ALAN, • Un repas préparé chaque jour avec amour par notre squadra et une réduction de 15% dans toutes nos tratto, • Un abonnement Gymlib pour profiter d'un accès flexible à des milliers de salles de sport et d'activités de bien-être partout en France, • De nombreuses évolutions de carrière, mobilités géographiques en France & Europe, AND much more! Ti aspettiamo! BIG MAMMA est un employeur offrant l'égalité des chances. Les candidats qualifiés seront considérés pour un emploi sans tenir compte du sexe, de l'identité de genre, de l'orientation sexuelle, de la couleur, de la religion, de l'origine nationale, du handicap, de l'âge ou de toute autre caractéristique protégée par la loi.