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Team Leader - Sandbox VR

Management

6 hours ago0 views

Sandbox VR @ Town Square is seeking to hire Team Leads to work closely with store management to open this new location in early May 2026.
About Sandbox
Sandbox VR is an immersive, free-roam virtual reality experience for groups of up to six people. Players wear motion-capture gear and haptic vests to feel and interact with the virtual world, creating a high-end, multiplayer adventure that is distinct from at-home VR gaming. Sandbox VR offers a number of different in-house game titles such as Deadwood Phobia, Curse of Davy Jones, and Amber Sky 2088 as well as exclusive Netflix titles such as Stranger Things Catalyst and Squid Game Virtuals.
What You Will Be Doing
Deliver a World-Class Guest Experience: You'll enthusiastically and confidently stay near our entrance, encouraging people to come inside and welcoming our guests upon entry. You’ll guide them through their experiences, ensuring every moment is exceptional, from gearing up to gearing down. Guests will leave excited to share their personalized videos and photos and eager to explore new experiences in the future. You’ll also be well-prepared to step in to enhance the experience by proactively providing guidance on the surrounding retail area or handling within-store Guest escalations whenever required.
Technical Support and Troubleshooting: You’re proficient in utilizing various computer and tablet technologies. You’ll master our proprietary technology as the go-to technical expert for the store when you’re on duty, ensuring all play areas and equipment are appropriately calibrated at all times. You’re also helping guests fit their gear properly while lightheartedly addressing any technical mishaps, such as "robot upgrades" to maintain guest immersion.
Keep it Shiny: You'll keep our facility in top shape by maintaining order and cleanliness of our stores, experience rooms, and equipment for the guests. You'll help us ensure the store maintains a premium and professional experience at all times.
Shift Management: You will most often operate as an “Opener” or “Closer” as the leader-on-duty for some or all of your shift. You’ll work with the store team to maintain daily checklists and audits. You’ll proactively manage our day-of labor spend in accordance with pre-booking and unscheduled walk-ins, including break times. During periods of downtime, you’ll proactively lead the team in maximizing walk-in potential.
Shift Leadership: Consistently initiate check-ins with team members starting their shifts, providing a clear outline of the day's goals, and how to achieve success. You’re consistently engaging with team members, offering in-the-moment coaching to keep performance and morale high.
Training: You will help integrate our new Guest Experience Guides and Leads into the organization by providing on-the-job training of our full Guest Journey. You’ll also have partial or full responsibility for our automatically assigned e-learning course catalog, and will help new staff complete training while maintaining front-of-house service support.
What We Are Looking For
Leadership Experience: One year of relevant experience at the operations leadership level in a retail or hospitality industry (preferred).
Obsession with customer experience and attention to detail.
Be Egoless: No room for personal agendas here
Underdog Mindset: We love strong problem solvers who can adapt to change well
Win Collectively: Positive attitudes are contagious, and we love winning as a team
Physical Stamina: You will be on their feet for long periods of time. You’ll also occasionally be required to bend, lift up to 40 lbs., and/or walk up stairs.
Physical Dexterity: For some technical issues, you’ll also need close-distance hand-eye coordination and ability to manipulate basic hand tools (e.g. screwdrivers).
Weekend Availability: This role will have flexible scheduling, which we’ll work around availability where possible, but all staff are expected to have weekend availability in accordance with the needs of the location.
Please note, we only accept applications from individuals who are 18 years of age or older.
Job Type: Part-time
Pay: $16.00 per hour
Work Location: In person

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  • Experience
    Not required
  • Languages
    English – Advanced
  • Employment
    Part-time
  • Salary
    $16 hourly

pin icon6623 South Las Vegas Boulevard, 89119, Las Vegas

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Supervisor ManagerLas Vegas

Tourist attraction • 1-10 Employees

Hiring on JOB TODAY since March, 2026

Sandbox VR is an immersive, free-roam virtual reality experience for groups of up to six people.

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SandboxVR T.Active 5 hours ago
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