129w West 27th Street, Manhattan, 10001, New York
TikTok Agency • 11-50 Employees
Hiring on JOB TODAY since October, 2024
We are TikTok agency specializing in livestream product sales and promotion. We connect brands with audiences through interactive, high-energy streams featuring beauty, nutrition, personal care, accessories, and more.
As a Live Chat Agent, you will be responsible for providing exceptional customer service through live chat platforms. You will address customer inquiries, resolve issues, and offer support in a timely and efficient manner, ensuring a positive experience for each customer. Key Responsibilities: Customer Interaction: Respond to customer inquiries via live chat promptly and professionally. Provide accurate information about products, services, and policies. Resolve customer issues, complaints, and questions to ensure satisfaction. Problem-Solving: Identify and troubleshoot customer problems, offering solutions or escalating issues as needed. Follow up with customers to ensure resolution and satisfaction. Documentation: Record and maintain detailed notes of customer interactions and transactions in the CRM system. Update customer records and ensure all information is accurate and current. Performance Metrics: Meet or exceed performance goals related to response time, customer satisfaction, and issue resolution. Monitor and report on chat performance and customer feedback. Team Collaboration: Collaborate with other team members and departments to resolve complex issues. Participate in team meetings and training sessions to stay updated on product knowledge and customer service best practices. Continuous Improvement: Provide feedback on common customer issues and suggest improvements to processes or products. Stay informed about updates to products, services, and company policies. Qualifications: Education: High school diploma or equivalent; additional qualifications in customer service or related fields are a plus. Experience: Previous experience in customer service or a similar role is preferred but not required. Familiarity with live chat platforms and CRM systems is advantageous. Skills: Excellent written communication skills with the ability to convey information clearly and professionally. Strong problem-solving skills and attention to detail. Ability to multitask and manage time effectively in a fast-paced environment. Proficiency in typing and computer use. Attributes: Patience and empathy when dealing with customers. Strong interpersonal skills and the ability to work well both independently and as part of a team. A positive attitude and a commitment to providing high-quality customer service. Working Conditions: Schedule: May require flexible hours, including evenings, weekends, or holidays depending on business needs. Environment: [Office/Remote] environment with a need for a quiet workspace if working remotely.
K&K Media is looking for a live Sales Representative for our e-commerce and digital marketing platform of Tiktok using live sales. Qualifications: You should be familiar with sales techniques and have a proven track record of achieving targets Talkative and good communication skills: We value individuals who can engage customers, build relationships, and provide exceptional service through effective communication Basic good taste and knowledges of the industry: A keen eye for trends and the ability to provide advice to customers are important qualities we are seeking Responsibilities Engage and communicate with customers through TIKTOK Provide personalized recommendations, tips, and guidance to customers based on their preferences Maintain a deep understanding of our product range, keeping up with the latest trends Actively participate in sales initiatives, promotions, and marketing campaigns to drive customer engagement and boost sales Collaborate with the marketing team to create compelling video content for promotional purposes
At course talk, we’re passionate about all things golf, focusing specifically on men’s fashion. Our website is a hub for golf enthusiasts, featuring news, tips, reviews, and a full catalog of exciting men's fashion brands. We’re looking for a creative and motivated college student to join our team as a Social Media Intern to help us engage our audience and grow our online presence. We’re seeking a Social Media Intern who is eager to gain hands-on experience in social media marketing. This role involves creating engaging content, managing social media accounts, and analyzing performance metrics. As a Social Media Manager intern, you’ll have the opportunity to develop your skills in a real-world setting while contributing to a growing golf community. Key Responsibilities: - Content Creation: Develop and curate engaging content (text, images, videos) tailored to our audience and brand voice. - Social Media Management: Manage and update our social media profiles on platforms such as Facebook, Twitter, Instagram, and LinkedIn. - Engagement: Interact with our followers by responding to comments, messages, and mentions in a timely and professional manner. - Campaign Execution: Assist in planning and executing social media campaigns, including promotional posts, contests, and collaborations. - Analytics: Monitor and report on social media performance using tools like Google Analytics and native platform insights. - Trends and Innovation: Stay up-to-date with the latest social media trends and best practices to keep our content fresh and relevant.
We are excited to offer an opportunity to join Somos Art House Collective as a Social Media Creator and Community Management Intern. You MUST have a passion for art /fashion and social media content creation. Internship Responsibilities: Content Creation: - Develop and curate engaging content for our social media platforms (Instagram, Facebook, TikTok, and Pinterest). - Capture the essence of Somos Art House through content - photos, videos, and graphics. - Collaborate with our team to produce content that highlights new arrivals, store events, artist features, and behind-the-scenes moments. Social Media Management: - Schedule and publish content across our social media platforms. - Monitor and respond to comments and messages in a timely and professional manner. - Analyze and report on social media performance, providing insights and recommendations for improvement. Community Engagement: - Build and nurture relationships with our online community. - Engage with followers by liking, commenting, and sharing user-generated content. - Organize and manage virtual events, such as live streams, Q&A sessions, and giveaways, to increase community engagement. Brand Development: - Assist in developing and maintaining a consistent brand voice and aesthetic across all social media channels. - Stay up-to-date with industry trends and incorporate relevant trends into our social media strategy. - Identify and collaborate with influencers and brand ambassadors to expand our reach. Work Schedule: - Flexible hours with a commitment of 10-15 hours per week. We value work-life balance and are open to accommodating your academic schedule. - We also have a common area work space available in the building. Benefits: - Gain hands-on experience in social media strategy, content creation, and community management for the Fashion & Art Industry. - Build a portfolio of work that showcases your skills and creativity. - Opportunities for professional development, including training and attending relevant workshops and events. - 20% discounts on items at Somos Art House. - The potential for future paid opportunities as the business grows. We believe this internship will provide valuable experience in a unique art house setting, allowing you to develop your social media and community management skills while contributing to the vibrant community at Somos Art House Collective.
We are seeking a creative and engaging Live Streamer(prefer women) to join our team. As a Live Streamer, you will have the opportunity to entertain and educate audiences through live streaming content.Duties - Create and host live streaming sessions on various platforms - Engage with viewers in real-time through interactive activities and discussions - Develop entertaining and educational content related to children, dance, theater, or other relevant topics - Utilize public speaking skills to captivate and retain audience interest - Collaborate with the content team to plan and execute engaging live streams Qualifications - Experience in educating or entertaining audiences through live streaming - Strong communication skills to effectively engage with viewers - Experience working with children is a plus - Background in dance or theater would be beneficial for creating captivating content - Job Type: Full-time - Pay: $18.00 - $20.00 per hour - Expected hours: 6 per week