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• Professional Careers

  

  Remote Customer Service - Benefits Specialist (50k-90k per year)

  hace 2 meses

  New York

  We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. Ability to listen to and understand customer needs.

• Professional Careers

  

  Benefits Customer Service Coordinator (50k-90k per year)

  hace 2 meses

  New York

  We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first.

• VLICH

  

  Hotel General Manager

  hace 21 días

  New York

  Company Description VLICH is a prestigious hospitality brand known for exceptional service, world-class amenities, and a commitment to excellence in guest experiences. Headquartered in Queens, NY, VLICH operates posh properties that cater to both leisure and business travelers. Valuing innovation and collaboration, our team is dedicated to setting industry standards. By combining comfort, elegance, and top-tier management, we create memorable and enriching experiences for our guests. At VLICH, the focus is always on delivering unparalleled service in a dynamic and supportive work environment. Role Description We are seeking a full-time Hotel General Manager to oversee the day-to-day operations of our New York, NY property. As an on-site leader, you will ensure the smooth and efficient management of hotel operations, driving customer satisfaction, optimizing revenue, and maintaining high service standards. Your responsibilities will include overseeing all departments, managing budgets and costs, ensuring compliance with regulatory standards, training and motivating staff, enhancing the guest experience, and representing the hotel in the local community. Qualifications • Experience in General Management and Business Management to lead hotel operations and implement strategic goals effectively., • Expertise in Customer Service to ensure an exceptional guest experience and handle customer inquiries or concerns effectively., • Strong Budgeting and financial management skills to oversee hotel revenue and cost controls., • Knowledge of Food & Beverage operations and hospitality best practices to maintain a high standard of service and quality., • Excellent leadership, communication, and problem-solving abilities., • Ability to work in a dynamic, fast-paced environment while maintaining a customer-focused approach., • Previous management experience in the hospitality industry is essential; bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. Core Work Activities: Assisting the Operational and Financial Management of the Property: • Verifies that all brand standards are being maintained in each area of the property., • Verifies that all team members meet or exceed all brand requirements., • Manages the operation of the ALL PROPERTY departments., • Verifies that a viable key control program is in place., • Maintains current licenses and permits as prescribed by local, state and federal agencies., • Manages all finance and accounting functions, including, but not limited to, accounts payable, accounts receivable, petty cash, payroll and ordering procedures, end of period, banking procedures, • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement., • Complies with all corporate accounting procedures., • Performs required annual Quality audit. Supporting the Management and Development of Departmental Teams: • Stays readily available/approachable for all employees., • Extends professionalism and courtesy to employees at all times., • Leads by example demonstrating self-confidence, energy and enthusiasm., • Assists/teaches team managers scheduling (using Scheduling Tool that you recommend) against guest and hours/occupied room goals. Makes sure that staffing levels are appropriate to exceed guest expectations., • Sets clear performance expectations with the Owner., • Assists team supervisors with constructive coaching and counseling., • Solicits feedback for continuous improvement. Managing the Guest Experience: • Extends professionalism and courtesy to guests at all times., • Motivates and encourages staff to solve guest and employee related concerns., • Provides excellent customer service by being readily available/approachable for all guests., • Takes proactive approaches when dealing with guest concerns., • Assists employees in understanding guests ever-changing needs and expectations, and how to exceed them. Conducting Human Resource Activities: • Verifies that orientations for new team members are thorough and completed in a timely fashion., • Takes proactive approaches when dealing with employee concerns., • Verifies that property hiring practices and strives for a culturally diverse work place. Performs other duties as assigned and needed.

• PNC Financial Services Group

  

  Account Manager I - Treasury Management Financial Institutions Group

  hace 5 días

  New York

  Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a(n) [position title] within PNC's [name of division] organization, you will be based in [city/state location of position]. Job Profile At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an Account Manager I within PNC's Treasury Management Sales organization, you will be based in Pittsburgh PA or Charlotte NC or Chicago IL or Denver CO or NYC. Additional Details: Support Treasury Management Sales Officers  Data Analytics  Support pricing of new sales opportunities.  Assist Treasury Management Officer with client presentations.  Responsible for the sales/service success of the Financial Institutions Group segment  Client facing role with presentations and reviews.  Provide sales/service support to select clients in the absence of Treasury Management Officer.  Responsible for thought leadership development, identifying client/industry trends and opportunities to deepen customer relationships.  Coordinate the timely completion of Security Assessment Questionnaires' PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. • Under direct supervision, works in support of assigned long-term client relationships. Provides sales or consultative support to clients and serves as the liaison between clients and operational servicing units. May participate in pricing and resource discussions and in developing the scope of service provided to existing and potential clients., • Serves as point of contact for client matters. May help identify and develop new servicing opportunities with existing clients to build and maintain a long-lasting relationship. Utilizes basic industry and PNC knowledge to inform customers of appropriate products/services, rates, and other opportunities., • Involved in negotiating servicing agreements and servicing fees for existing clients if contract modifications are needed. Will work with in-house counsel and clients on contract negotiations. This includes the review of the servicing agreements to ensure contract terms meet servicing guidelines., • Analyzes, assesses and documents client requirements. Forecasts and tracks key account metrics May identify customization needs, and work with service partners to implement., • Supports processes outlined in the contract and independently resolves challenges regarding implementation and production issues. Works towards finding the best solution to maintain a positive client relationship. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions., • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Account Management, Client Counseling, Competitive Advantages, Go-to-Market Strategies, Influencing Skills, Negotiation, Relationship Building, Sales Operations Account Management, Customer Relationship Management Applications, Customer Support Policies, Standards and Procedures, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Negotiating, Problem Management Process Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Bachelors No Required Certification(s) No Required License(s) Base Salary: $45,000.00 – $104,650.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Generally, this opening is expected to be posted for two business days from 02/05/2026, although it may be longer with business discretion. PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit ___. If an accommodation is required to participate in the application process, please contact us via email at ___. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. Refer to the ___ to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

• Integrated Technology Systems

  

  Account Manager

  hace 24 días

  New York

  Integrated Technology Systems is a successful, growing MSP based in New York City, providing top-quality IT support services to professional services clients. We're looking for an Account Manager to join our tightly collaborative team focused on out-of-this-world customer service and advanced cloud and network security solutions. This is a hybrid role based in NYC. We’ll Provide: • Annual salary of $80k+ based on experience, • Health insurance, PTO, and 401k with company match, • Hybrid work environment to support work/life balance What You’ll Do: • Own and grow client relationships by maintaining a deep understanding of each client’s business, IT environment, and goals to drive retention and satisfaction, • Translate client needs into action by developing technology roadmaps, budgets, and lifecycle plans, and coordinating with internal teams to deliver aligned solutions, • Manage the full account lifecycle including renewals, proposals, orders, margins, and accurate tracking of all activity in PSA and account management tools, • Support strategic planning and reporting through preparation of TBRs, proposals, and follow-up activities that identify new opportunities and improvements, • Partner cross-functionally with engineers and internal teams to standardize client environments, ensure timely delivery, and maintain best-practice technology stacks Skills You’ll Need: • 2+ years of related experience, • Strong organizational and time-management skills, with the ability to proactively prioritize work and manage multiple client relationships effectively, • Excellent written and verbal communication skills, including the ability to present ideas clearly to business owners and key stakeholders, • Financial and business acumen, with experience evaluating client profitability, margins, and overall account health, • Relationship-driven mindset, comfortable building trust with both clients and internal teams to solve business and technology challenges, • Curiosity and adaptability with technology, staying current on industry trends and quickly learning new tools and solutions, • Bachelor's or Associate's degree preferred Next Steps: Quick apply with your resume here Or Get a head start on our application and aptitude testing process here:

• Best Accessory Group

  

  Account Manager

  hace 17 horas

  New York

  Company Description: Best Accessory Group LLC is a leading designer, manufacturer, and distributor of beauty, personal care, and lifestyle accessories. We specialize in developing high-quality, trend-forward products for major retailers across North America and internationally, serving millions of consumers through both private label and branded programs. Our diverse portfolio includes beauty accessories, men’s grooming products, wellness items, and lifestyle solutions. We partner with some of the largest and most respected retail chains, delivering innovative product design, compelling packaging, and dependable supply chain execution. At Best Accessory Group, we combine creative product development with operational excellence. Our team works closely across design, sourcing, merchandising, and logistics to bring new ideas to market quickly and efficiently. We are committed to quality, innovation, and building long-term partnerships with our retail customers. As a growing company, we offer team members the opportunity to make a meaningful impact, contribute to exciting product launches, and grow within a fast-paced, entrepreneurial environment. Role Description: Best Accessory Group LLC is seeking a motivated and results-driven Account Manager to help expand our presence across major retail, specialty, and distribution channels. This role is ideal for someone with strong relationship-building skills, a passion for consumer products, and the ability to identify and develop new business opportunities. You'll be specifically focused selling on both their in-house beauty/bath/cosmetic licenses as well as the companies own brand of products into retail stores. Qualifications: • Strong communication, presentation, and negotiation skills, • Ability to build and maintain long-term customer relationships, • Self-motivated, organized, and results-oriented, • Comfortable working in a fast-paced, entrepreneurial environment, • Proficiency in Microsoft Office (Excel, PowerPoint, Outlook), • Experience working with retail buyers or wholesale customers is a strong plus What We Offer: • Competitive salary plus commission/bonus structure, • Opportunity to work with major retail partners, • Collaborative and entrepreneurial team environment, • Career growth opportunities within a growing company, • Exposure to product development, branding, and retail strategy Compensation: $100k base salary + commission

• Tenth Revolution Group

  

  Technical Account Manager

  hace 5 días

  New York

  Technical Account Manager – Enterprise Data, AI & Cloud Location: On-site in our NYC Office Role Overview The Technical Account Manager (TAM) is responsible for owning and expanding enterprise and mid-market client relationships across the Data, AI, and Cloud technology ecosystem. This role sits at the intersection of enterprise account management, technical advisory, and delivery leadership. The TAM acts as a trusted partner to client stakeholders, translating complex technical hiring needs into effective talent solutions while driving sustained account growth and revenue performance. Success in this role requires a senior staffing professional who can combine technical market credibility, enterprise relationship management, and strong commercial performance to grow strategic accounts and deliver high-value technical talent. This role owns client relationships, revenue performance, and account growth for assigned accounts and newly developed business. Revenue & Performance Expectations • Annual Gross Profit Target: $1.2M – $1.8M GP, • Expected Account Portfolio: $3M – $5M in managed or developed client accounts, • Account Development Requirement: Demonstrated ability to build and scale accounts from $0 to $2M+ annual revenue, • Deal Mix: Contract staffing, contract-to-hire, and permanent placements across technical roles, • Delivery Model: Partner with internal recruiting teams to execute high-volume and specialized technical hiring, • Full ownership of account strategy, client engagement, and revenue outcomes within assigned portfolio Key Responsibilities Enterprise Account Ownership • Own and manage relationships with enterprise and mid-market clients hiring within Data, AI, and Cloud technology environments, • Develop long-term partnerships with hiring managers, directors, and executive stakeholders, • Serve as the primary client contact for technical hiring strategy and delivery execution Account Growth & Revenue Development • Identify and pursue expansion opportunities within existing client organizations, • Build strategic hiring partnerships that generate recurring revenue streams, • Successfully scale new client relationships from initial engagement to $2M+ annual revenue accounts, • Maintain strong pipeline visibility and forecast revenue performance against annual GP targets Technical Market Advisory • Provide consultative guidance on technical hiring strategies across the modern data stack, • Advise clients on compensation trends, market availability, and hiring timelines for specialized technical talent, • Maintain fluency across Data Engineering, AI/ML, Cloud Architecture, and modern data platform roles Delivery Leadership • Partner with internal recruiting teams to ensure consistent delivery quality across assigned accounts, • Lead role intake discussions and technical requirement calibration with client stakeholders, • Ensure candidate pipelines align with client expectations for technical capability and experience Market Expertise • Maintain strong understanding of the modern data and cloud technology landscape including platforms such as AWS, Azure, Databricks, and Snowflake, • Stay current on emerging skill sets across Data Engineering, Machine Learning, Analytics Engineering, and Cloud Infrastructure Required Qualifications • 10+ years of experience in technical staffing, talent solutions, or enterprise recruiting environments, • Proven success managing enterprise client relationships within technical hiring environments, • Demonstrated experience supporting roles across Data, AI, Cloud, or modern data platform ecosystems, • Proven experience filling Engineering, Architecture, and Senior IT Leadership roles within enterprise technology environments, • Track record of building and scaling client accounts from $0 to at least $2M in annual revenue, • Strong commercial mindset with experience meeting or exceeding individual GP or revenue targets, • Ability to operate as a trusted advisor to senior client stakeholders Preferred Experience • Experience working with enterprise consulting firms, system integrators, or technology partners within the data ecosystem, • Familiarity with hiring across modern data platform roles including:, • Data Engineers, • Machine Learning Engineers, • Cloud Architects, • Analytics Engineers, • Data Platform Engineers, • Technical Directors and Senior IT Leadership roles Key Success Metrics • Annual GP performance against $1.2M–$1.8M revenue target, • Growth and expansion of enterprise client accounts, • Successful development of $2M+ revenue accounts, • Client satisfaction and retention, • Consistent delivery of high-quality technical placements Compensation Range: $100,000-$120,000 base salary + commission *Base salary is dependent on experience and tenure. On target earnings are can vary based on performance. Benefits: Medical, Dental, Vision, 401k options, Long and Short Term Disability, Life Insurance, and 22 days of PTO year 1! This is not an HR or Internal recruitment opportunity. This role is a sales-based role working to achieve sales-based results! This vacancy is for a permanent, full-time role based in the US. Applicants must have independent legal authorization to live and work in the US. It is the policy of Tenth Revolution Group to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. Find out more about a career in recruitment with Tenth Revolution Group and join us on our incredible adventure:

• Pride Health

  

  Call Center Representative

  hace 6 días

  New York

  Job Summary We are seeking a dedicated and customer-focused Customer Service Professional to handle incoming and outgoing calls. The ideal candidate will deliver excellent service by assisting customers, resolving issues, and ensuring a positive experience with every interaction. Key Responsibilities • Answer incoming calls and respond to customer inquiries in a timely and professional manner, • Make outbound calls as required, • Resolve customer complaints effectively and efficiently, • Provide basic technical support and guidance to customers, • Schedule appointments and maintain accurate records, • Document customer interactions and update systems accordingly, • Perform additional tasks and assignments as needed Required Skills & Experience • Minimum 2 years of experience in a call center or customer service role, • Bilingual (as required by facility), • Strong verbal and written communication skills, • Excellent active listening skills with attention to customer needs, • Strong problem-solving abilities to identify issues and deliver solutions, • Comfortable handling high call volumes, • Proficient in basic computer applications and systems Core Skills • Call Center Operations, • Answering Phones, • Scheduling Appointments, • Customer Inquiries Handling, • Bilingual Communication Benefits: Pride Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.