Virtual Assistant (US-Based, Part-Time, Remote) - Sigma Global - Plymouth

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• UnitedHealth Group

  

  Patient Care Coordinator

  24 hours ago

  PLYMOUTH

  Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. This position reports directly to the Director of Sites and will interact on a regular basis with other staff, clients, vendors, and external customers. This position works cooperatively with other organizational staff. This role is responsible for delivering exceptional administrative duties for the organization with minimal supervision and ensuring assigned areas run effectively. Key areas of responsibility include client relations, appointment coordination, general billing support, general housekeeping, and office administration while maintaining department and organizational standards. This position is full-time, Monday - Friday. Employees are required to have flexibility to work our normal business hours of 8:00am - 6:00pm CST. We offer weeks of on-the-job training. The hours of the training will be based on schedule or will be discussed on your first day of employment. Primary Responsibilities: • Support the organization's Mission, Vision and Values, • Welcome clients, ascertain the purpose of their visit, check them in and direct them; accordingly, maintain professional boundaries and discretion with clients and staff, • Schedule client appointments, manage cancellations or rescheduling, and send appointment reminders, • Accurately enter client information into electronic medical record system, ensuring up-to-date records. Responsible for creating and maintaining efficient records management, documentation and filing systems that support organizational compliance needs, • Answer phone calls, respond to emails, and relay messages to appropriate staff members and referral partners, • Maintain accurate client records in client's medical record, ensuring all appropriate forms are completed and documented appropriately, • Handle billing processes, accept payments, and follow appropriate billing procedures in electronic medical records, • Verify insurance coverage and ensure proper data is collected to ensure payment processing, • Ensure all activities comply with legal, professional, and ethical standards, • Ensure the security of the electronic medical record by following protocols and maintaining confidentiality, • Keep the reception area tidy and stocked with necessary supplies, manage the waiting area throughout the week. Maintain clean and presentable spaces within the clinic, including light housekeeping and stocking, • Perform clerical duties including copying, scanning, mailing, filing and transport as needed, • Assist with administrative projects and support various departments as needed, • Coordinate with site directors and leaders to ensure communication of facilities issues and needs, • Screen sensitive and confidential items that can be routinely handled and prepare appropriate responses or direct to appropriate party based on clinic protocols, • Abide by Health Insurance Portability and Accountability Act (HIPAA) guidelines associated with client privacy and documentation requests, • Attend all required and assigned meetings and training, being punctual for work and meetings, and other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. _ • High School Diploma/GED, • 2+ years of experience working in a front service desk or administrative assistant role, • 1+ years of experience using a computer and standard business and other work-related software with minimal instruction, • 1+ years of experience reading and understanding common terminology of the mental health field, • 1+ years of experience reading, interpreting, applying and modeling general information from policy and procedure manuals and other compliance-related information, • Basic level of proficiency with Microsoft products (Word, Excel, PowerPoint etc.), • Ability to work our normal business hours of 8:00am - 6:00pm CST, • Access to reliable transportation, • Must be 18 years of age OR older Preferred Qualifications: • Experience with scheduling, • Experience reading and interpreting information with the ability to share with others as needed, • Experience effectively presenting information and responding to questions from internal and external customers which include staff, managers and clients, • Experience independently working and prioritizing with the ability to collaborate with others, • Experience effectively presenting information and responding to questions from internal and external customers which include staff, managers and clients, • Experience in a patient facing setting, • Prior experience working in the field of mental health or health care Soft Skills: • Clear and concise written, verbal and interpersonal communication skills that produce desired results, • Active listening, decision-making and customer service capabilities, • Ability to learn and apply newly acquired skills, knowledge, and feedback while recognizing the need to adapt based on presented work situations. Ability to consolidate feedback to enhance individual job performance and make recommendations to the organization, • Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals, • Capable of demonstrating an understanding of and being sensitive to serving a culturally diverse population, • Ability to maintain confidentiality and comply with professional ethics and standards of practice, • Excellent time management, organizational and administrative skills with the ability to manage multiple projects simultaneously Physical and Work Environment: • Performing the duties of this position the person is regularly required to walk, bend, crouch and successfully demonstrate the ability to write and use a computer for long periods of time, • Successful performance requires vision abilities to read charts, files, reports, and other work-related forms in both paper and electronic format, • Employees in this position may need to regularly lift at least 10 lbs. and up to 25 pounds occasionally and may need to exert themselves while performing the above-mentioned duties, • Reasonable accommodation will be made as needed to ensure staff is safe. Assistance will be provided if employee is unable to complete a task Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 to $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED

• Great Lakes Hospitality Group

  

  Night Auditor

  17 days ago

  Plymouth

  Job DescriptionNight Auditor: Job Purpose: To ensure all revenue is posted to the correct departments and to balance all revenue departments on a daily basis and complete all necessary reports. Job Responsibilities: • Night Auditor shifts occur from 11pm-7am., • Perform all audit procedures as set forth by the Hotel and company, on a daily basis., • Verify the status of all wake-up call requests and ensure they are properly handled., • Balance all cash receipts and work performed during the audit shift. Make deposits of cash., • Prepare the front office for the 'A' shift and reset day's business., • Act as a Guest Service representative and manager on duty during the nighttime hours., • Act as PBX operator during the audit shift., • Attend and actively participate in all front office meetings., • Participate in all training and cross training programs., • Take the initiative to greet guests in a friendly and warm manner., • Other duties as assigned. Job Skills: • Understand and use math concepts in order to design a financial or economic system., • Work math problems quickly and accurately., • Understand and use computers and related equipment., • Speak and write clearly to report financial information. Job Qualifications: Experience None required.

• Spark by Hilton

  

  Night Auditor

  14 days ago

  Plymouth

  Job DescriptionNight Auditor: Job Purpose: To ensure all revenue is posted to the correct departments and to balance all revenue departments on a daily basis and complete all necessary reports. Job Responsibilities: • Night Auditor shifts occur from 11pm-7am., • Perform all audit procedures as set forth by the Hotel and company, on a daily basis., • Verify the status of all wake-up call requests and ensure they are properly handled., • Balance all cash receipts and work performed during the audit shift. Make deposits of cash., • Prepare the front office for the 'A' shift and reset day's business., • Act as a Guest Service representative and manager on duty during the nighttime hours., • Act as PBX operator during the audit shift., • Attend and actively participate in all front office meetings., • Participate in all training and cross training programs., • Take the initiative to greet guests in a friendly and warm manner., • Other duties as assigned. Job Skills: • Understand and use math concepts in order to design a financial or economic system., • Work math problems quickly and accurately., • Understand and use computers and related equipment., • Speak and write clearly to report financial information. Job Qualifications: Experience None required.

• John Carver Inn & Spa

  

  Night Auditor

  11 days ago

  Plymouth

  Job Description We’re more than just a team – we’re a community dedicated to making a difference every day. At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team. Apply today and build a career that inspires you! The Night Auditor maximizes revenue and creates value by providing excellent customer service. This includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem resolution. This is an overnight shift with hours ranging from 10pm-6am or 11pm-7am. Join a Team that Puts Your Well-Being First! At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you’re not just getting a job – you’re joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction. Here’s how we show our commitment: • Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way., • Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve., • Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance., • Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered!, • Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally., • Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations! We’re more than just a business—we’re a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today! Responsibilities • Must be able to work with and understand financial information and data, and basic arithmetic functions., • Must be willing to cross train in other accounting or hotel-related areas., • Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.)., • Audit and reconcile financial and statistical reports., • Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards., • Prepare and distribute month-end reports., • Audit, reconcile, consolidate, and transmit all credit cards on a timely basis., • Prioritize job functions in order to meet deadlines., • Perform daily, weekly, monthly and annual data processing system functions as required., • Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures., • Respond to governmental inquiries upon receipt. Skills Required • Provide high level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure, proficiency in keyboarding and computer technology, i.e. e-mail, MS Word, Excel, & other hotel related systems, aptitude with numbers/data analysis. Experience / Education • Knowledge/experience of accounting principles; prior customer service/hospitality experience is preferred; high school diploma and/or equivalent work experience. Physical Demands • This job requires extended periods of walking, standing and keying in data. Reasonable accommodations may be made to enable eligible employees to perform the essential functions. The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.

• Saab

  

  Contracts Manager

  3 months ago

  Plymouth

  Saab, Inc. is seeking a dynamic, results-oriented Contracts Manager to be based in one of our offices in East Syracuse, NY, Quincy, MA, Orlando, FL, or Auburn Hills, MI. This position supports the proposal, negotiation, and execution (including modifications) of a diverse portfolio of contracts within our Air Traffic Management (ATM) and Defense business unit. This portfolio includes domestic, international, commercial, and U.S. Government customers. The ideal candidate will possess strong leadership and communication skills to effectively manage contract responsibilities. The Contracts Manager will lead contract negotiations, provide oversight to the Contracts team, evaluate new business opportunities, and offer recommendations to business management that minimize risk while maximizing financial results. Responsibilities: Negotiate complex contract terms and conditions with a broad range of domestic, international, and government customers. Manage contracts throughout all phases of the contract lifecycle. Ensure compliance with contract terms and applicable government regulations, including export control requirements. Support capture efforts across the business by participating in proposal development and reviews. Review complex commercial and defense proposals for compliance with requirements of the Request for Proposal (RFP) or Request for Quotation (RFQ), with particular focus on identification and mitigation or elimination of proposal and contract execution risks. Engage with management, customer and supplier leadership, and domestic and international customers. Prepare and present contractual terms and conditions analyses to management, including risk analyses, mitigation options, business ramifications and opportunities, and negotiation strategies, while ensuring consistency with business objectives and corporate policies. Contribute to and implement the organizational vision and take steps to achieve short-term and long-term business objectives. Lead efforts to evaluate and improve existing processes and address process gaps with appropriate documentation. Provide broad technical contractual guidance to internal customers. Apply a global perspective to the business environment and technology. Demonstrate forward-looking thinking and identify future infrastructure enhancements to the Contracts organization in support of corporate growth and strategic direction. Travel up to 25% annually, both domestically and internationally. Compensation Ranges: Syracuse, NY, Orlando, FL, or Auburn Hills, MI: $101,600 - $132,000 Quincy, MA: $121,900 - $158,500 #CJ The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training. Required Qualifications: BA/BS degree in Business or a related discipline with 10+ years of experience, or an MBA/JD with 8+ years of experience, or an equivalent combination of education and experience. Demonstrated experience managing and administering contracts from the capture phase through close-out for multiple contract types. Ability to work effectively in a fast-paced team environment, manage multiple tasks, and support concurrent requirements for different internal and external customers. Experience negotiating commercial and defense contracts with domestic, international, and government customers. Expertise in identifying contractual risk and advising businesses, especially in the areas of liability, intellectual property, liquidated damages, financial instruments, and international law. Demonstrated ability to evaluate Requests for Proposal and work with the proposal team to develop proposal strategies that mitigate risk and are aligned with the goals of the business. Experience working with the Federal Acquisition Regulations (FAR) and Defense Federal Acquisition Regulations Supplement (DFARS), or their equivalents, including applicable supplements, guidelines, requirements, and procedures, and for international pursuits and contracts, ensuring compliance with International Traffic in Arms Regulations (ITAR). Ability to contribute to strategy development and lead strategic initiatives supporting functional and business objectives. Exceptional communication and presentation skills. Ability to obtain a Security Clearance, if required. Desired Qualifications: Professional certifications such as CCM, CFCM, or CPCM. Experience with Software as a Service (SaaS). Experience with cybersecurity and information security terms and conditions, policies, and regulations. Experience with Oracle ERP. Citizenship Requirements: Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. Drug-Free Workplaces: Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen. Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, a business casual atmosphere and comprehensive benefits. Highlights include: Medical, vision, and dental insurance for employees and dependents Generous paid time off, including 8 designated holidays 401(k) with employer contributions Tuition assistance and student loan assistance Wellness and employee assistance resources Employee stock purchase opportunities Short-term and long-term disability coverage Saab is a leading defense and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in ten U.S. locations. Saab is a company where we see diversity as an asset and offer unlimited opportunities for advancing in your career. We are also a company that respects each person’s needs and encourage employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an Affirmative Action employer for protected veterans and individuals with disabilities. Saab is an Equal Employment Opportunity employer, all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, age, veteran, disability status, or any other federal, state, or locally protected category.

• FullShift Staffing, LLC

  

  Nursing Home Administrator (LNHA)

  19 days ago

  Plymouth

  Job Description Ready to take your leadership career somewhere new? Whether you're an experienced Licensed Nursing Home Administrator (LNHA) looking for your next challenge or a newly licensed administrator ready to lead with confidence, FullShift Staffing could be your perfect next step. We're offering an exciting Licensed Nursing Home Administrator opportunity where you'll not only earn competitive compensation, but also have the chance to lead a dedicated team, elevate resident care, and make a lasting impact on your community. If you're a driven leader who thrives in a collaborative environment and is passionate about operational excellence and quality care—we'd love to hear from you. Position: Licensed Nursing Home Administrator (LNHA) Employment Type: Permanent/Direct Hire Setting: Skilled Nursing Facility Schedule: Full-Time Pay: Competitive salary based on experience, plus comprehensive benefits Why This Opportunity Stands Out: Lead with Purpose – Shape the culture of your facility while improving the lives of residents and supporting your team. Career Growth – Join an organization that values leadership development and long-term success. Make a Lasting Impact – Drive quality outcomes, regulatory compliance, and operational excellence. Supportive Partnership – FullShift Staffing is committed to helping you find the right opportunity and supporting you throughout the hiring process. What We're Looking For: Passionate and motivated healthcare leader. Strong leadership, organizational, and decision-making skills. Excellent communication and relationship-building abilities. Commitment to delivering exceptional resident care and customer service. Ability to foster a positive, team-oriented culture while maintaining regulatory compliance. Requirements: Current Licensed Nursing Home Administrator (LNHA) license in the state of employment (or ability to obtain). Bachelor's degree in Healthcare Administration, Nursing Home Administration, Business Administration, or a related field required; Master's degree preferred. Minimum of two years of healthcare leadership or long-term care experience preferred. Thorough knowledge of federal, state, and local regulations governing skilled nursing facilities. Demonstrated ability to lead multidisciplinary teams and manage facility operations. What You'll Be Doing: Oversee the day-to-day operations of the Skilled Nursing Facility while ensuring compliance with all federal, state, and local regulations. Serve as the facility's Compliance Officer, promoting ethical practices and maintaining regulatory readiness. Lead, mentor, and support department managers to achieve operational, financial, and clinical goals. Ensure the delivery of high-quality resident care while meeting or exceeding quality and performance standards. Oversee budgets, financial reporting, surveys, plans of correction, licensing requirements, and other regulatory documentation. Build positive relationships with residents, families, physicians, staff, community partners, and regulatory agencies. Promote a culture of excellence, accountability, teamwork, and outstanding customer service. Benefits You'll Enjoy: Competitive salary and comprehensive benefits package. Medical, dental, and vision insurance. Paid time off and paid holidays. Retirement savings options. Professional development and leadership growth opportunities. A dedicated FullShift Staffing recruiter to guide you through every step of the hiring process. If this sounds like the leadership opportunity you've been looking for, we'd love to connect with you. Apply today and let FullShift Staffing help you take the next step in your career! FullShift Staffing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

• Plymouth Rehabilitation & Health Care Center

  

  Assistant Nursing Home Administrator

  23 days ago

  Plymouth

  Job Description Plymouth Rehabilitation & Health Care Center is hiring an Assistant Administrator to join our team! Plymouth Rehab is a 152-bed skilled nursing facility. This is a salaried role up to $60,000 with weekly pay. As the Assistant Administrator, you work in tandem with the Administrator to direct the day-to-day functions of the facility to ensure that the highest degree of quality care and services are provided to our residents at all times and that staff are pleased with their working environment. Education & Experience: Must have successfully completed a Massachusetts AIT program within the last six months and be eligible to receive their state license within six months of hire, and/or already possess a Licensed Nursing Home Administrator license in the state. A bachelor’s degree is required, preferably in public health administration, business administration, or a health-related field. Must possess a working knowledge of long-term care operational standards outlined in federal and state regulations. Duties & Responsibilities: Oversee, direct, and enforce the regulatory compliance of applicable local, state, and federal regulations to meet and/or exceed the quality of care and services. Enforce quality of care, quality of life, standards of practice, QI/QM to ensure positive resident outcomes. Conduct rounds throughout the facility. Assist in the oversight of all aspects of personnel administration. Ongoing recruitment and retention of qualified personnel. Help in the development of positive public relations and effective marketing. Uphold and monitor daily staffing patterns to meet the needs of the residents. Quality Assurance through regular mandated meetings, audits, rounds reviews, and resident, family & staff interviews. Contribute to effective communication and pleasant working conditions. Contribute to and promote resident and family relations. Act as the Administrator in their absence. Specific Requirements: Must be able to read, write, speak, and understand the English language. Must possess strong leadership and supervisory skills, and independent decision-making skills. Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public. Must be willing to be on call 24 hours/7 days a week for emergency response to the facility as needed. Benefits: Weekly Pay Holiday Pay Career Advancement Opportunities Exclusive Employer Discount Program Available for Eligible Team Members: Employer Paid Life Insurance 401(k) with Employer Match Vacation and Personal Time Health, Dental, and Vision Insurance We are an equal opportunity employer that values diversity at all levels. All individuals are encouraged to apply. Our facility follows federal and state guidelines regarding staff vaccinations. Our policy requires all staff to be up to date with COVID and flu vaccinations, or acknowledge a declination of the vaccination(s).

• Alliance Franchise Brands

  

  Human Resources Director

  3 days ago

  Plymouth

  Job Description Summary/objective The HR Director will lead the company’s human resources department, driving strategic HR initiatives that align with business goals and support growth. This role requires a proactive, business-minded leader overseeing talent acquisition, employee relations, performance management, training and development, HR compliance, and workforce planning. Essential functions Strategic Leadership and Planning • Develop and implement HR strategies aligned with company goals to support business growth and operational effectiveness, • Serve as a trusted advisor to executive leadership, providing strategic counsel on HR, legal, and organizational matters and contributing to key business decisions., • Personally handles complex employee relations, investigations, and high-risk HR matters., • Lead enterprise-wide succession planning and workforce development strategies., • Lead organizational design initiatives, including development of future-state structures aligned with business strategy., • Talent Acquisition and Management, • Oversee recruitment and retention efforts, ensuring that HR practices attract top talent across all levels., • Lead executive recruitment and succession planning for critical leadership roles., • Develop strategies for employer branding and pipeline building to support expansion., • Implement career development programs, succession planning, and talent review processes. Employee Relations and Engagement • Champion a positive workplace culture, driving initiatives to improve employee engagement, recognition, and morale., • Ensure consistent application of policies and practices across employee relations matters in alignment with legal and organizational standards. Compensation and Benefits • Design and oversee competitive compensation structures, including salaries, benefits, and incentive programs., • Regularly assess and adjust programs to ensure they meet employee needs and support organizational goals. Training and Development • Establish and promote learning and development programs that support employee growth, leadership development, and a culture of continuous learning., • Leads performance management processes, including design of review frameworks, manager coaching, and calibration., • Holds leadership accountable for performance standards and employee development. Compliance and Risk Management • Ensure all HR activities comply with legal and regulatory requirements., • Proactively identify, assess, and mitigate risk related to employment decisions and workforce strategy. HR Infrastructure & Systems • Owns HR systems (ADP Workforce Now) and ensures data integrity, reporting, and process efficiency., • Leads administration of compliance programs, including training, policy acknowledgment, and audits. Data-Driven HR Analytics • Implement HR metrics to measure effectiveness and inform decision-making processes., • Analyze trends in HR practices to anticipate future workforce needs and potential challenges. Surveys • Conduct annual Gallup surveys with AFB and AFBCO employees, interpret results, and provide actionable data, • Conduct annual meaningful ASE surveys, most especially the salary survey for SE Michigan, • Consider and complete Best Workplace surveys as warranted Competencies • Excellent leadership, communication, and interpersonal skills, with the ability to influence at all levels., • Analytical skills and a data-driven approach to measure HR effectiveness and support strategic decision-making., • Operates effectively in a lean HR environment, balancing strategic leadership with hands-on execution., • Brings a practical, business-oriented approach to HR decision-making., • Excellent organizational and multitasking skills with the ability to prioritize tasks., • Exceptional attention to detail and accuracy., • Ability to maintain confidentiality and exercise discretion. Supervisory responsibilities • Coaches, mentors, and leads others to influence high performance, • Manage team including quarterly performance reviews, • Conduct team’s weekly and quarterly meetings Work environment • Professional corporate and team-oriented environment, • Hybrid work schedule with at least 2 days each week in office Physical demands • Prolonged periods sitting at a desk and working on a computer, • Must be able to lift up to 15 pounds at times, • Standard business hours although some overtime may be required to meet deadlines or manage unexpected issues Travel required • Minimal travel if any Required education and experience • Bachelor’s degree in human resources, business administration, or a related field, • 7+ years in human resources with progressive leadership experience, • Strong knowledge of HR best practices, labor laws, and regulations, • Demonstrated success in developing and implementing HR programs that drive organizational performance, • Proficient in Microsoft Office and HRIS software Preferred education and experience • Preferred experience in franchising or multi-brand environment, • Master’s degree a plus, • SHRM-SCP, SPHR, or equivalent preferred, • Experience using ADP Workforce Now preferred Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.