Waiter / Waitress

MUST HAVE FOOD HANDLERS (NO EXCEPTIONS) - Assist in the preparation and cooking of various dishes in the kitchen - Follow recipes and menu specifications to ensure consistent quality - Maintain cleanliness and organization of the kitchen and food preparation areas - Wash dishes, utensils, pots, and pans - Assist with inventory management and stock rotation - Adhere to all food safety and sanitation guidelines - Collaborate with the kitchen team and FOH staff to ensure smooth operations

We are looking for servers with a strong work ethic, previous customer service experience, excellent time management skills and the knowledge of basic food safety. You must be able to work cooperatively and independently in high pressure situations. Job duties include greeting customers, tending tables, cleaning tables, assisting kitchen staff with plating and or prepping food when necessary, making drinks, cleaning restrooms, Please be advised this job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned by their supervisor.

As a Host or Hostess, you will be responsible for greeting guests and seating them promptly, cheerfully and courteously. Duties of this position include, seating guests, answering the phone, taking, entering and packaging To-Go orders. A qualified applicant must have good communication skills, able to lift 25-50 pounds, stand for up to 8 hours, occasionally use motion which entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. The above is not an all-inclusive job description. Responsibilities of a Host:: Greeting, seating, and escorting guests. Opens door for guests arriving and departing. Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities. Process To-Go and Delivery Orders Manage Wait List when the restaurant is busy Providing menu recommendations and additional information. Upselling additional products when appropriate. Taking orders using software, order slips, or by memorization. Communicating order details to the kitchen staff. Delivering food and beverages in a timely fashion to outside guests. Delivering checks and collecting bill payments. Cleaning and maintaining the appearance of the restaurant Providing exceptional customer experience. Host Job Requirements:: Prior experience as a host is a plus. Must showcase teamwork and communication skills. Must be able to handle money transactions responsibly. Must be able to multitask and act quickly. Must be flexible and ready to work in shifts. Must be a team player. Benefits: Flexible Hours Extensive Training Real Advancement Opportunities Discounted Meals Extensive Training Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, there’s one ingredient that’s always constant — a smile. We’ve seen millions of smiles over the years in our restaurants, and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one. This is just one of the many fun and exciting changes you can expect from IHOP®. Because we know the shortest distance between two people is a smile. –

We are a Lower Manhattan restaurant seeking an experienced multi-tasking Floor Manager for an exciting opportunity to work at our “upscale-casual” location. Our priority is to provide our guests with exceptional food and beverage, while maintaining a lively atmosphere. We are looking for a driven, hard-working individual ready to work in a fast-paced environment. The right candidate will possess excellent leadership skills, communication skills, and a respectful, positive attitude that motivates other team members to provide a superior level of hospitality. You are organized, efficient, goal oriented, and possess excellent time management skills. The successful candidate will be performing the functions of the Floor Manager / Maître ’D, and will possess the following skills and requirements: • A minimum of 2 years NYC relevant restaurant experience as a Floor Manager. • Strong communications and listening skills – the ability to effectively deliver accurate messaging to team and guests, be able to handle guests’ requests with the ability to problem solve and adjust to the needs of the guest. • The ability to multitask and maintain a hospitable and approachable demeanor, attention to the details and impeccable service standards in a high-volume environment. • Self-disciplined, shows initiative, possess leadership ability and is outgoing. • The ability to lead host team with effective mentoring and training. • Effective time management skills, be able to anticipate the needs of the guest. • Implement all marketing initiatives given by the owners. • Develop and maintain service standards and service sequence. • Supervise the maintenance and cleanliness of the facility on a daily basis. • Anticipate and attend to the guest’s needs and desires immediately to include special events like birthdays, anniversaries, and special occasions. • Maintain an effective reservation system. • Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests. • Maintain integrity of service, visit tables while on floor to solicit feedback. • Take restaurant bookings when required during service hours. • Possess a positive attitude, enthusiasm, creativity, integrity and accountability. • The ability to interact and build relationships with guests and team members. • Strategically plot reservations, and appropriately accommodate walk-ins to ensure a smooth shift, ensure all requests and notes are communicated to the staff as guests are seated. • Must be able to perform both hands-on and service supervision of support staff. • Participate actively in service. • Knowledge of front of house operations and sanitation standards and must have the certificate in Food Protection. • Communicate with the kitchen regarding pace of service and special needs and general guest satisfaction • The ability to stand long periods of time and carry up to 25 lbs. • Perform administrative tasks as to the needs of the operation. • Must be able to work a flexible schedule, consisting of but not limited to late nights, weekends and holidays.• Experience with restaurant POS – Toast, Microsoft Office, RESY . • Attend and contribute to all scheduled meetings. • Promote & sell the restaurant in conjunction with the owners & develop opportunities. • Operate ethically to protect the image of the company. • Complete opening and closing procedures. • Ability to maintain regular, punctual attendance. • Serve as a role model and mentor by setting a positive example in all aspects of business and personnel management. The job description above does not list each and every job responsibility of the Floor Manager. Other duties and responsibilities may be assigned as necessary. Job Types: Part-time, Full Time Pay: $30-35 per hour Expected hours: 25 – 35 hours per week Benefits: • Employee discount • Flexible schedule Shift: • 7 hour Day shift • 8 hour Evening shift Please submit your resume and references for consideration.

We're seeking Seasonal Guest Service Agents. About You: This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System. About the Opportunity: Seasonal Guest Service Agents are our eyes, ears, and friendly faces on the ground at each of our terminal locations. Agents will act as ticket agents, customer service representatives, concessionaire and ambassador to the many passengers exploring the unique neighborhoods that Citywide serves. They are responsible for selling tickets, answering questions, and managing queues. Part-time Seasonal hourly rate of $17.56. Weekends and holidays a must. Essential Duties & Responsibilities: - Ensuring all passengers have a pleasant experience and are informed about the different ways to purchase tickets (either via Ticket Vending Machines, our Mobile App, or through Guest Service Agents). - Must be able to handle money and tickets accurately and responsibly and effectively handle cash and credit card sales in high volume and quick-paced environment. - Responsible for accurate cash counts and deposits. - Promote the Mobile Ticketing App. - Act as ambassador who promotes all things ferry. - Knowing and communicating information about the ferry service, including rules, regulations, and basic knowledge about the neighborhood where assigned. - Most positions require working alone, but some may require working with a partner. - Contacting managers with information regarding any major ferry delays, incidents, or passenger complaints. Including filing reports with your Supervisor regarding any ADA/Discrimination complaints from passengers. - Set up and break down of ticketing cash drawer, filling out paperwork related to ticket sales. - Communicating with other guest service agents in other locations regarding vessel delays or other information. - Constantly and consistently making proactive announcements to passengers between departures. - Maintaining a manageable queue for waiting passengers. Keep the queueing area organized, clean and clear. - Assisting customers when boarding the vessel in order to ensure that they have correct tickets and are aware of the direction they will be traveling on each vessel. - Manning the ticket window or location during hours of operation. Agents are not permitted to leave their assigned location without approval from a Supervisor. - Selling ferry tickets via cash or credit card. - Selling on-board concessions. Managing inventory onboard the vessels. This requires setting up your concessions area by putting out all shelves and products and keeping shelves stocked at all times. This also requires the concessions area to be setup with an alcohol display. - Checking product quality by monitoring expiration dates and reporting any expired or damaged products to your Supervisor. - This position may require the ability to stand for long periods of time and work outdoors in all weather conditions. Guest Service agents are not permitted to utilize passenger seating areas or tables for personal use. - Guest Service agents will assist in training new hires as needed for upland and concessions shifts. - Demonstrate RESPECT Values with internal and external guests. - Hold yourself and all employees accountable to the Environmental, Safety, Security and Quality Respect and SMS systems of the organization and work to support the HSSQE team to implement such systems, plans and control of records and documentation. - Understand and follow all RESPECT procedures that relate to your job duties. - Work with a “safety-first” attitude. - Minimize your impact on the environment when at work. - Treat our customers with RESPECT at all times. - Accurately complete all documentation including payroll, time sheets, revenue reports, paperwork, and invoices on a timely basis. - Know and understand internal policy and external regulatory requirements that relate to your position and department. - Other Duties as assigned Requirements & Qualifications: - Position requires working on the Brooklyn, Queens, and Manhattan waterfront. - Previous experience in ferry, transit, hospitality, or attraction industry preferred. - Experience working in customer service, retail, or visitor services a plus. - Standing, bending, stooping, and lifting weights up to and including 60 lbs. may be required. - A hospitable service atmosphere must be projected at all times. - Ability to work weekends and holidays is a must. - Must be 18 years of age

Become one of the newest members of our Catering Staff Team! Long-standing Brooklyn Catering Hall (near Kings Plaza) building our team for the new year. We are looking for waitstaff to join us in providing service at celebrations of all types. Whether you are greeting a birthday celebrant, ushering a retiree into the grand ballroom, or serving dinner at a dream wedding, you are the key to making sure this night is something truly special. Responsibilities: Assist with the setup and cleanup of the banquet area. Anticipate guest needs and exceed service expectations. Taking orders for and serving plated dishes to our patrons. Bussing tables and personal work stations. What You Need to Succeed: Provide service with a smile! Work as a team with other members of the service staff. Maintain a professional and well-kept appearance. Must be able to remain on your feet for 5-8 hour durations and perform moderately heavy lifting of trays. Must be able to communicate well in English. On-the-job training is available. *All applicants must be at least 18 years of age in accordance with NYC liquor laws, must possess a valid form of photo identification and must possess a social security card or another form of acceptable substitute documentation in accordance with the laws of NYC. WE LOOK FORWARD TO MEETING THE NEWEST MEMBERS OF OUR CATERING STAFF TEAM!

Greet and escort customers to their tables. Present menus and offer detailed information about dishes, including portions and ingredients. Take customer orders for food and beverages accurately. Deliver food and drink orders to tables promptly. if you are applying for this position kindly in the message section we will get back to you as soon as possible

A front counter server typically works in a fast-paced food service environment, such as a restaurant, coffee shop, or fast food establishment. Their main responsibilities include: Greeting Customers: Welcoming customers as they arrive, taking their orders, and providing them with menus if applicable. Order Taking: Accurately taking food and drink orders from customers either in person or over the phone. Processing Payments: Handling cash, credit/debit cards, or other forms of payment and providing change or receipts. Serving Food and Beverages: Delivering prepared food and drinks to customers in a timely manner, ensuring it’s presented well and as ordered. Maintaining Cleanliness: Keeping the front counter area clean, organized, and well-stocked with necessary items (napkins, utensils, condiments, etc.). Customer Assistance: Addressing customer questions, special requests, or concerns, and ensuring overall satisfaction with the service. Coordinating with Kitchen Staff: Communicating orders to kitchen staff and ensuring correct preparation and timely delivery of meals. Handling Customer Complaints: Managing minor complaints or issues professionally, and escalating more significant concerns to a manager. Stocking Supplies: Replenishing front counter supplies like napkins, cups, straws, condiments, or baked goods as needed. The role requires excellent communication, multitasking abilities, and a friendly, customer-focused attitude. Depending on the establishment, some front counter servers may also be asked to help with food preparation or assist with other tasks when needed.

Position: Sales Consultant Location: Brooklyn, NY Reports to: VP of Sales & Marketing Hours: Full-time, 40 hours per week (some evenings/weekends) About the Position Brooklyn SolarWorks is seeking a passionate Solar Sales Consultant to join our dynamic Sales team. As a Solar Sales Consultant, you are the face of Brooklyn SolarWorks in our community. You are the expert that guides homeowners through the exciting, and seemingly complex journey, to going solar. You are comfortable presenting complex topics in an easy-to-understand way for our clients. You are a pro at all things solar in NYC, and project warmth and integrity in all customer interactions. The rapport you build with our customers will help you build a referral network of friends and neighbors, through which you will increase your sales volume and continue to spread clean energy throughout the city. Brooklyn SolarWorks reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. Responsibilities: - Complete daily phone and in-person consultations. - Gather information to accurately identify your customer’s solar needs. - Prepare and share quotes with our customers. - Satisfying all customer questions and concerns about their potential solar installation. - Prepare loan applications for customer completion. - Generate and share contracts. - Signing new customers up for installation - and passing the project along to our permitting team. - Generate referral business. - Attending company meetings and events. - Providing customers with quotes and tax credit information. - Providing after-sales service including courtesy calls and site visits. Required Skill Set: - At least (3) three years of sales consultant experience. - Valid NYS Driver’s license. - A clean driving record is required. - Excellent interpersonal skills. - Friendly disposition. - Ability to relate technical information in easy-to-understand terms. - Ability to travel around the city and work irregular hours. - Marketing strategies and consumer psychology experience. - Strong computer skills (Google suite etc). - Ability to work independently and under moderate supervision. - Strong Relation-building skills. - Prior sales in a B2C environment. - Technical sales experience. - Referral business experience. Preferred Skill Set: - Bi-lingual (spanish). - Prior solar sales experience is strongly recommended. - Knowledge of industry trends. - A passion for Brooklyn SolarWork’s mission. Benefits/Compensation: - Pay: $50,000.00 - $60,000.00 per year, OTE is $100k annual (commission) - (Free options are available) Health (HSA), Vision, Dental and Life Insurance - 401k (Traditional & Roth) retirement plan + 4% tiered company matching. - Transportation perks/benefits - Paid Time Off + Sick Days - 11 Company Holidays - Quarterly Profit-sharing Bonus - Free Employee Assistance Program - Monthly Commuter Travel Benefits (MTA Metrocards) - Occasional Company provided snacks and lunches - Additional Voluntary Benefits. .. i.e. HSA, FSA, Pet insurance, STD, LTD etc… How to Apply: Interested applicants must provide a resume to be considered. Brooklyn SolarWorks offers equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, language, religion, age, sex, national origin, citizenship, immigration status, disability status, genetics, family or marital status, protected veteran status, sexual orientation, gender/gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interview Stages: Candidate Applies- Resume is Reviewed- Interview Request- Interview Conducted- Hire is made. Remote Status Travel % Hybrid 50% About Brooklyn SolarWorks Brooklyn SolarWorks was founded in 2015 with a purpose and mission to make “solar” appealing, easy, and available for all Brooklyn’s urban homeowners. To meet the challenges of installing solar on NYC rooftops, BSW has pioneered a one-of-a kind solar canopy design and developed unique installation methods. Brooklyn SolarWorks is a trailblazer in New York City's solar energy industry, specializing in innovative and aesthetically pleasing solar panel installations for urban spaces. We are passionate about making solar energy accessible and practical for city dwellers while contributing to a cleaner and more sustainable future. If you’re eager to be part of a mission-driven organization committed to environmental innovation and urban sustainability, we want to hear from you. Why Brooklyn SolarWorks We are committed to building a diverse, sustainably minded, comfortable and ever-growing team that allows us to deliver a high degree of customer satisfaction and provide them with clean energy solutions. We believe and advocate for work life balance and growing at a manageable pace. Our staff and our customers are who we are, and here, their voice truly matters. To get a sense of our culture and environment check out our social media channels: IG, TikTok and FB: brooklynsolarworks, Twitter: bksolarworks. Company Values: Inquisitive, Committed, Adaptable, and Passionate. Awards - 2023-24, Solar Power World’s Top Contractors - 2024, Forbes Home’s Best Solar Companies in New York - 2024, City & State’s Trailblazers in Clean Energy (T.R. Ludwig) 2024 Employee Satisfaction Survey - 97% reported having a positive working relationship with coworkers - 92% reported they would recommend this company as a good place to work - 92% reported being treated respectfully and fairly

We are looking for enthusiastic baristas to join our team! Both full-time and part-time positions are available. Requirements: Previous barista or customer service experience preferred Valid Food Protection License required Bilingual in Mandarin and English preferred If you're passionate about bubble tea and enjoy working in a fast-paced environment, we’d love to hear from you!