Web Developer - Charlotte Marriott City Center

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• USAA

  

  IT/IS Risk Management & Governance Executive

  hace 5 días

  CHARLOTTE

  Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking an IT/Info Security Risk Management & Governance for Executive team. This Executive should have expertise in Tech Risk Oversight - SLOD. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Charlotte, NC, San Antonio, TX, Tampa, FL with a preference for Charlotte. * Relocation assistance is available for this position * The successful candidate will serve as a key advisor responsible for recognizing and reporting IT and IS strategic and aggregate risks across the business while advancing the Enterprise Risk Management function for aggregation, quantification, and qualification of risks. Sets direction for risk management programs within IT and IS and leads all aspects of the delivery of those programs across the line of business. Provide risk management and governance leadership, operational direction and operational oversight of Information Security, Business Continuity, Data Center Security, AI and Corporate Investigations domains and establish a best-in-class Risk Management framework for the Enterprise Security Group (ESG) to ensure comprehensive oversight and management of risks across the full risk taxonomy. Ensures risks align within appetite tolerances and strategic goals, product plans, forecasts, and adjusts to variances. Responsible for the aggregation and reporting of risks to senior leadership and effectively assessing and influencing business decisions and direction. Contributes to the long-term strategy of how risk systems should be adapted and integrated to improve the ability to handle risk in an environment built by regulatory change and pioneering, new technologies. Ensures effective and appropriate policies, procedures, and controls are in place supporting all risk processes, systems, strategies, and implementations. Additional responsibilities include but are not limited to: * Establishes trust and rapport with senior business leaders across the enterprise to sustain oversight of the second line risk role. Actively engages line of business leaders to ensure all risks are appropriately addressed consistent with policy and the Risk Appetite. * Partners with senior risk executives in leading overall risk appetite to include the identification and definition of key methods, metrics, and limits. Influences and sets strategy for advancement of the risk management framework. * Partners across Risk Management, Finance, and the business while effectively challenging variances to plan and strategies to mitigate. Provides advice to other key business partners and drive key decisions assessing risk and reward through effective challenge. * Liaises with Compliance and CLO on legal & regulatory considerations that impact business operations and product offerings in accordance with federal and state regulations. Influences sound governance structure for oversight of risks and business operations and interacts & engages with all product & channel leaders on complex, multi-product processes and procedures while factoring in all legal & regulatory requirements. * Assists in interactions and briefs on domain of responsibility with regulators from the OCC, FED, FDIC, and CFPB as well as prepare Board and Senior Management level reports related to IT/IS risk. * Builds and leads all aspects of a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, mentor and support, performance management, and managerial activities. Minimum Education: * Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. Minimum Experience: • 10+ years of risk management, regulatory or operations experience in a functional area such as insurance, banking, or financial services with 5+ years of this experience focused on Information Security, Business Continuity, Physical Security or Corporate Investigations., • 4+ years of people leadership experience in building, leading and/or developing high-performing teams., • Industry certification(s) in Information Security (e.g., CISSP, CISM) or Business Continuity (e.g., ABCP, CBCP) or Risk Management (e.g., CRISC) or Physical Security (e.g., CPP)., • Proven experience working with and applying Risk, Security or Audit frameworks (FFIEC, COBIT, COSO, ISO 27001/2, NIST 800-53, SSAE16)., • Knowledge of applicable laws, rules, and regulations applicable to financial institutions., • Experience making data-driven decisions., • Experience working with external agencies and regulators., • Broad knowledge of information technology systems and general system development principles. What sets you apart: • 7+ years of risk management, regulatory or operations experience in a functional area such as insurance, banking, or financial services., • 10+ years experience focused on Information Security, Data, Risk Management, evaluating the design and development of software., • 3+ years experience with artificial intelligence (AI) and machine learning principles, including responsible AI use case evaluations and deployment., • 10+ years hands-on experience integrating security throughout the Software Development Lifecycle (SDLC), including component analysis, static and dynamic scanning (SAST/DAST), penetration testing, and comprehensive application security testing across build, deploy, and maintenance phases., • Proven ability to develop high-impact materials and deliver concise, insight-driven presentations to executive leadership, translating complex concepts into actionable recommendations that influence strategic decision-making. Compensation range: The salary range for this position is: $169,880.00 - $305,780.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

• The Laurels of Bedford

  

  Staff Development Coordinator

  hace 2 días

  CHARLOTTE

  Are you a registered nurse who is passionate about teaching others? The Staff Development Coordinator acts as the educator for The The Laurels of Bedford, conducts orientation and has the opportunity to provide other in-service educational programs for the nursing staff. Laurel Health Care Company offers one of the leading employee benefit packages in the skilled nursing industry, including health insurance, 401K with matching funds, paid time off and paid holidays. When you work with Laurel Health Care Company, you will join an experienced, hard-working team that values communication and collaboration. Why just work when you can help shape a legacy? Responsibilities Some of the responsibilities of the Staff Development Coordinator include: • Designs, plans and provides educational programs on all shifts and for all departments., • Participates in the staff evaluation process by providing attendance records and observation of employee performance., • Provides general facility orientation to all new employees and ongoing in-service education., • Plans and provides a monthly and annual schedule of planned education programs., • Ensures Certified Nursing Assistants (CNA)/State Tested Nursing Assistants (STNA) meet the annual 12-hour in-service requirement., • 1-3 years of experience in long-term care setting preferred, • Current Registered Nurse (RN) licensure in the state Laurel Health Care Company (The Laurels) is a national provider of skilled nursing, sub-acute, rehabilitative, and assisted living services dedicated to achieving the highest standards of care. At The Laurels, caring is more than providing excellent medical and guest services. It's also being a companion and treating each guest with the utmost dignity, respect and compassion. It's what we call "The Laurel Way of Caring", and it comes from within each one of us. The Laurels was named a Great Place to Work for 2020 based on approximately 3,500 employee surveys that evaluated more than 60 elements of employee experience on the job, including employee pride in community impact, belief that their work makes a difference, and feeling their work has special meaning. IND123

• USAA

  

  SSDLC IT/IS Risk Management & Governance Executive - Charlotte

  hace 5 días

  CHARLOTTE

  Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking an IT/Info Security Risk Management & Governance Executive who needs to have "hands-on" expertise in SSDLC - Second Line of Defense. This role sits within the Chief Risk Office for Technology. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Charlotte, NC, San Antonio, TX, Tampa, FL with a preference for Charlotte. * Relocation assistance is available to Charlotte for this position * The successful candidate will serve as a key advisor responsible for recognizing and reporting Information Technology (IT) and Information Security (IS) strategic and aggregate risks across the business while advancing the Enterprise Risk Management function for aggregation, quantification, and qualification of risks. Sets direction for risk management programs within IT/IS and leads all aspects of the delivery of those programs across the line of business. Provide risk management and governance leadership, operational direction and operational oversight of Information Security, Business Continuity, Data Center Security, AI and Corporate Investigations domains and establish a best-in-class Risk Management framework for the Enterprise Security Group (ESG) to ensure comprehensive oversight and management of risks across the full risk taxonomy. Ensures risks align within appetite tolerances and strategic goals, product plans, forecasts, and adjusts to variances. Responsible for the aggregation and reporting of risks to senior leadership and effectively assessing and influencing business decisions and direction. Contributes to the long-term strategy of how risk systems should be adapted and integrated to maximize the ability to manage risk in an environment shaped by regulatory change and disruptive, emerging technologies. Ensures effective and appropriate policies, procedures, and controls are in place supporting all risk processes, systems, strategies, and implementations. Additional responsibilities include but are not limited to: * Establishes trust and rapport with senior business leaders across the enterprise to sustain oversight of the second line risk role. Actively engages line of business leaders to ensure all risks are appropriately addressed consistent with policy and the Risk Appetite. * Partners with senior risk executives in managing overall risk appetite to include the identification and definition of key methods, metrics, and limits. Influences and sets strategy for advancement of the risk management framework. * Partners across Risk Management, Finance, and the business while effectively challenging variances to plan and strategies to mitigate. Provides advice to other key business partners and drive key decisions assessing risk and reward through effective challenge. * Liaises with Compliance and CLO on legal & regulatory considerations that impact business operations and product offerings in accordance with federal and state regulations. Influences sound governance structure for oversight of risks and business operations and interacts & engages with all product & channel leaders on complex, multi-product processes and procedures while factoring in all legal & regulatory requirements. * Assists in interactions and briefs on domain of responsibility with regulators from the OCC, FED, FDIC, and CFPB as well as prepare Board and Senior Management level reports related to IT/IS risk. * Builds and oversees a team of employees (~5 direct reports / 20-30 team size to start) for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Minimum Education: * Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. Minimum Experience: * 10+ years of risk management, regulatory or operations experience in a functional area such as insurance, banking, or financial services with 5+ years of this experience focused on Information Security, Business Continuity, Physical Security or Corporate Investigations. * 4+ years of people leadership experience in building, managing and/or developing high-performing teams. * Industry certification(s) in Information Security (e.g., CISSP, CISM) or Business Continuity (e.g., ABCP, CBCP) or Risk Management (e.g., CRISC) or Physical Security (e.g., CPP). * Demonstrated experience working with and applying Risk, Security or Audit frameworks (FFIEC, COBIT, COSO, ISO 27001/2, NIST 800-53, SSAE16). * Knowledge of applicable laws, rules, and regulations applicable to financial institutions. * Experience making data-driven decisions. * Experience working with external agencies and regulators. * Broad knowledge of information technology systems and general system development principles. What sets you apart: * 7+ years of risk management and regulatory experience in a functional area such as insurance, banking, or financial services (Large size organizations 20k+) * 10+ years experience focused on Information Security, Data, Risk Management, evaluating the design and development of software. * Experience with artificial intelligence (AI) and machine learning principles, including responsible AI use case evaluations and deployment. * 10+ years "hands-on" experience integrating security throughout the Secure Software Development Lifecycle (SSDLC), including component analysis, static and dynamic scanning (SAST/DAST), penetration testing, and comprehensive application security testing across build, deploy, and maintenance phases. * Proven ability to develop high-impact materials and deliver concise, insight-driven presentations to executive leadership, translating complex concepts into actionable recommendations that influence strategic decision-making. Compensation range: The salary range for this position is: $169,880.00 - $305,780.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

• USAA

  

  Talent Program Manager Senior - Performance Management & Potential

  hace 3 días

  CHARLOTTE

  Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Shape the future of talent effectiveness at USAA. As a dedicated Talent Program Manager Senior, you will lead and are a subject matter expert in the design, delivery, and evolution of enterprise-wide performance and potential management strategies. In this role, you will drive outcomes that elevate talent effectiveness, enable differentiated development and support a culture of accountability and growth. This is a critical position with the Talent Delivery & Governance team, where your work will ensure our performance and potential practices are compliant, inclusive and integrated across the talent ecosystem. This role demands a deep understanding of learning & talent processes, rules and compliance standards, a strong grasp of Workday, and mastery of product management best practices. The primary goal is to leverage this expertise to deliver innovative and impactful solutions that significantly optimize the overall employee experience, drive efficiency within HR operations, and, most importantly, align seamlessly with overarching business objectives, thereby contributing to a tangible and positive impact on the organization's success. If you thrive at the intersection of product strategy, data and talent and you’re passionate about scaling solutions that elevate the employee experience, apply now! We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in the following locations: San Antonio TX, Plano TX, Charlotte NC, Tampa FL, Colorado Springs CO, Chesapeake VA or Phoenix AZ. Relocation assistance is available for this position. What you'll do: • Defines and maintains program strategies commensurate with the level of risk, size, and complexity to ensure individual efforts align with organizational goals., • Responsible for providing input and recommendations on multi-year business plans to deliver business capabilities and define execution approach to achieve business goal while reducing risk and delivering early business value., • Facilitates meetings with executive management and project / program sponsors to define solutions and delivery., • Prepares reports that provide stakeholders and management with status updates to include identifying risks or issues., • Performs analyses, root cause identification and development and recommendation of key work products., • Negotiates agreements, settles disputes equitably and diffuses situations., • Negotiates program tradeoffs with IT and the business as the program develops to ensure alignment of demand to capacity., • Adheres to EPMO processes, procedures, controls, standards, tools, and templates (as required)., • Adheres to governance rigor required for work efforts., • Drives the adoption and sustainment of changes within the organization in compliance with USAA’s Change Management methodology., • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree., • 6 years of project and / or program management experience, including experience defining a new program and/or managing large-scale projects., • Proficient experience in Principles of Project, Program or Portfolio Management to develop multi-year business plans., • Proficient knowledge of program efforts management tools and methodologies., • Understanding and demonstrated application of risk management policies and procedures., • Knowledge of program management methodology and techniques; program performance evaluation and change management principles., • Experience maintaining and reporting on work effort(s) budgets / methodologies., • Proficient experience in USAA’s change management methodology or similar industry change management methodology., • Demonstrated experience using knowledge of the business, its products, and processes to assess program risks and rewards across multiple technologies and business goals. What sets you apart: • You bring a product mindset and are able to balance user needs, business outcomes, and technical feasibility to drive scalable, high impact talent solutions., • You use data and metrics to inform decisions, measure impact and continuously improve products., • You’re fluent in Agile methodologies and comfortable managing backlogs, roadmaps, and delivery cycles in collaboration with cross-functional teams., • Ability to influence senior level stakeholders and lead cross-functional initiatives with complex dependencies to create seamless solutions that reduce complexity for business leaders., • Collaborate with internal stakeholders across Legal, Risk, Compliance and HR Centers of Excellence to ensure alignment and risk mitigation and program governance, process integrity, and compliance with internal policies and external regulatory requirements., • Familiarity experience with HRIS systems (e.g., Workday, SAP SuccessFactors, Oracle HCM, • Cloud) including process optimization and configuration coordination., • Proficiency in task tracking, documentation, and cross-functional execution., • Skilled in workflow design tools (e.g., Visio)., • You’re passionate about creating inclusive, human-centered experiences that reflect USAA’s mission and values., • US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $103,450- $197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

• The Pivot Group Network

  

  IT Manager - Charlotte Area

  hace 2 días

  Charlotte

  Job Description IT Manager | Charlotte, MI Salary Range: $100,000 - $147,000 depending on experience Are you ready to take on a challenging and rewarding opportunity in {{role_field}}? The Pivot Group is committed to building meaningful connections in manufacturing. We partner with leading companies in Charlotte seeking IT Managers. The Opportunity We are working with companies in Charlotte that are adding IT Managers to their teams. These organizations value quality over speed in hiring. By connecting with us, you position yourself for opportunities that align with what you're looking for. Key Responsibilities • Ensure high availability and optimal performance of critical manufacturing IT/OT systems (e.g., MES, SCADA, ERP, PLCs)., • Manage and maintain the IT infrastructure across factory floor and office environments, including networks, servers, and endpoints., • Develop and implement robust cybersecurity strategies to protect operational technology (OT) and IT assets from threats., • Provide timely technical support and resolution for all IT-related issues impacting production and business operations., • Lead IT projects focused on technology adoption, system upgrades, and digital transformation initiatives for manufacturing., • Manage IT vendor relationships, contracts, and service level agreements to ensure cost-effective and reliable solutions., • Develop and implement disaster recovery and business continuity plans for critical manufacturing IT systems. Recommended Qualifications • Proven experience managing IT operations and infrastructure within a manufacturing environment., • In-depth knowledge of ERP systems (e.g., SAP, Oracle, Microsoft Dynamics) critical to manufacturing processes., • Familiarity with Operational Technology (OT) environments, including SCADA, MES, and industrial control systems., • Demonstrated ability to lead IT projects, including system implementations, upgrades, and digital transformation initiatives., • Strong understanding of cybersecurity principles and best practices for protecting both IT and OT assets. Bonus Qualifications • Experience with Operational Technology (OT) systems and industrial control systems (ICS)., • Familiarity with Manufacturing Execution Systems (MES), SCADA, or Product Lifecycle Management (PLM) software., • Understanding of Industry 4.0 concepts, IoT, and smart factory initiatives., • Certification or practical experience with Lean Manufacturing or Six Sigma methodologies., • Experience with ERP systems (e.g., SAP, Oracle, Infor) specifically within a manufacturing environment. Job Titles That Should Apply IT Manager, Information Technology Manager, Head of IT, IT Director, Manager, Information Technology, IT Operations Manager, Infrastructure Manager, Technology Manager Why Pivot Group The Pivot Group was founded by manufacturing professionals who've been on both sides of the hiring process. Our clients are strategic—they partner with us because they want real insight into their roles and the people filling them, not a stack of resumes. We focus on match-driven placements built around what actually matters: Commute, Compensation, Culture, and Career trajectory. If you're ready to take the next step in your career and connect with a firm that values fit over speed, we invite you to reach out. The Pivot Group offers resources to support your search—market insights, resume feedback, and interview preparation. As our partnerships grow, we'll reach out with opportunities aligned with your goals. Thank you for considering this approach to career advancement.

• Girl Scouts Hornets Nest Council

  

  Girl Scouts Products & Cookie Program Manager

  hace 25 días

  Charlotte

  Job Description Girl Scouts, Hornets’ Nest Council POSITION TITLE: GIrl Scouts, Products & Cookie Program Manager REPORTS TO: Director of Product Program STATUS: Full Time For over 100 years, Girl Scouts has empowered girls to lead, break barriers, and create positive change. At Girl Scouts, Hornets' Nest, we foster a powerful all-girl space that values collaboration over competition, inspiring girls to turn their dreams into reality. We are looking for a dynamic and energized leader who will oversees specific aspects of the Girl Scouts cookie and fall product sale programs within the GSHN council, providing support and generating enthusiasm for the program POSITION SUMMARY The main component of Girl Scouts Product and Cookie Program Manager is the annual cookie sale which is the largest single contributor to Council income. The position identifies opportunities and challenges to meeting budgetary goals and recommends innovative solutions using strong analytical skills. He/she uses critical thinking to supervise the implementation of new sales and marketing strategies that will improve the program experience for girls and volunteers, as well as increase cookie sales that will provide the necessary resources to delivery on the Girl Scout mission. The Products and Cookie Program Manager is responsible for developing and implementing consistent and accurate messaging regarding the two product programs to key stakeholders and creating tactical plans to engage girls, parents and adult volunteers in annual product sale programs. He/she manages the successful execution of all aspects of the Council’s product program, including budgeting, marketing, training and promotions. The ideal candidate will enjoy building relationships with volunteers and collaborating with other departments, who are invested in supporting the next generation of female entrepreneurs. Duties as the Product Program Manager will include successfully performing the following: • Financial & Inventory Oversight: Manage multi-million dollar budgets for Cookie and Fall Product Programs, monitor expenses, process orders, and assess inventory needs to ensure program efficiency., • Strategic Program Planning: Develop and implement strategic initiatives to engage girls and volunteers, operationalize new program initiatives, and track key performance metrics., • Volunteer & Stakeholder Engagement: Recruit, train, and support volunteers and staff; develop training materials and provide guidance to ensure a positive program experience., • Marketing & Program Promotion: Collaborate on marketing strategies, update digital and print content, and create initiatives that motivate participation across all stakeholders., • Team Leadership & Auditing: Hire, coach, and manage staff; oversee auditing of funds and vendor systems, ensuring accountability, accuracy, and interdepartmental communication. Success Factors: Interpersonal & Communication Skills – Communicates in a concise, effective and organized manner. Able to tailor messages to diverse audiences (girls, parents and adult volunteers). Strong Time and Project Management Skills – Lead individuals and teams by keeping people on task and fulfilling project commitments by designated deadlines. Financial Management – Monitors sales, expenditures, and delinquencies. Continuously compares financial transactions against departmental budget. Decision Making & Accountability – Ability to gather the right tools, engage the right people and research information that will result in an objective outcome. Customer Service – Provide excellent customer service by finding ways to better serve our stakeholders needs. Work towards creating an atmosphere of cooperation and friendliness when resolving problems for a broad spectrum of customers. Qualifactos and Eduxation: • Bachelor’s degree preferred; related experience considered of no less than 3 years in program/marketing or similar background., • Willingness to maintain standards, carry out the mission and adhere to the policies of GSUSA and Girl Scouts Hornets' Nest, • Ability to model behavior consistent with the Principles of Inclusiveness and Girl Scout Mission, Promise, Law, and Values., • Ability to provide outstanding customer service to girls and volunteers., • Ability to collaborate, adapt to change, and work independently in a faced paced environment., • Proficient with Microsoft Office applications (Windows, Excel, PowerPoint, and Internet Explorer)., • Ability to work a flexible schedule including evenings/weekends., • Ability to travel as job requires with occasional overnights., • Possess a valid driver’s license that meets the Council insurance company’s requirement for coverage. Diversity, Equity, Inclusion, and Belonging (DEIB) Statement: The Girl Scouts fosters belonging and respect for all girls. We empower all girls, volunteers, and staff to fulfill their potential and make the world a better place. Our Girl Scout Promise drives us to provide diverse, equitable, and inclusive experiences where all girls, volunteers, and staff are confident they belong. We stand firm in these commitments and are united by these ideals. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

• RR Donnelley

  

  Sales Associate Development Program

  hace 16 días

  Charlotte

  Job DescriptionCompany Description RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Job Description The Sales Associate position is a full-time, entry level role that offers a comprehensive four-month Sales training program (Associate Development Program) designed to prepare you as a Sales Associate for RRD. The program is designed to provide you with the necessary sales strategies, practices, and industry knowledge to ensure a successful career as a Sales Associate. Please note: The Associate Development Program has a required cohort start date. In Charlotte, NC, we are currently hiring for the February 2026 cohort. Responsibilities: • Understand and perform RRD's sales steps through training and observation Learn and successfully execute the arts of prospecting and cold calling to build new accounts, • Shadow sales representatives (some travel required), • Assist senior sales representatives in everyday functions such as sourcing, securing and managing business, both new and existing, • Attend internal and external sales meetings, • Maintain relationships with existing accounts and customers, • Build a sales funnel specific for your post-training assignment, • Continued development opportunities through marketing and sales publications to increase your understanding of the sales industry, • Perform other related duties and participate in special projects as assignedQualifications, • Bachelor's degree (Preferred) in sales, marketing, business, communications, economics, or related fields with an interest in sales, • Excellent listening skills to understand customer needs, • Strong communication skills, both written and verbal, • High motivation to learn Make data-driven decisions and explain the return on investments to customers, • Ability to make decisions and solve problems, • Driven, and motivated to succeed in the sales field, • Prior experience using a CRM (e.g. Salesforce) (Preferred), • Sales internship or experience selling, • Require reliable transportation method to get to and from clients within the designated territory Additional Information The national pay range for this role is $50,000 - $60,000 / year. The pay range may be slightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts. All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

• Rhombus

  

  Technical Support Engineer

  hace 19 días

  Charlotte

  Job DescriptionWho We Are Founded in 2016, Rhombus is on a mission to make the world a safer place with our centralized platform that combines intelligent cameras, sensors, and AI analytics to help organizations improve safety and operations at scale. We have a solid product-market fit, customers love us, and our solution makes a profound impact and difference in the world. Rhombus was created by industry veterans and is also backed by incredible investors who believe in transforming the world of physical security with enterprise-grade technology that's accessible to any organization. Who You Are Here at Rhombus, everyone plays a critical role in achieving our mission to make the world safer with simple, smart, and powerful physical security solutions. No matter what team you’re on, the work you do here makes a positive impact across the globe. As a Technical Support Engineer, you'll be responsible for developing solutions to customer specifications and for customer support. You are a hands-on, technically minded problem solver who enjoys working directly with customers to configure, troubleshoot, and support integrated physical security systems. You’re comfortable collaborating across teams — Sales, Engineering, Product — to deliver solutions that truly meet customer needs.What You'll Do • Implement new feature requests for customers by configuring cameras, sensors, and access control hardware., • Collaborate with clients and Rhombus Engineering teams to resolve product or system issues, including network connectivity, firmware, and integrations., • Provide regular issue and trend reporting to help internal teams understand recurring customer challenges and drive product improvements., • Analyze support processes and recommend strategies to reduce common issues, improve installation success rates, and streamline customer onboarding, • Troubleshoot system and customer issues to validate product or service defects by reproducing behavior to isolate root causes., • Support new product launches, by tracking early bugs and providing detailed feedback to Product Management teams, • Develop support tracking metrics to demonstrate common customer challenges and strengthen feedback loops between internal teams.What We're Looking For, • 2–4 years of technical or IT support experience, ideally with hardware, IoT, or security products., • Experience with ticketing systems (Zendesk) and managing a high volume of technical inquiries., • Previous experience working with or supporting SaaS products, especially with device management platforms., • Comfortable learning new tools and configuring cloud-managed devices or systems., • Strong networking fundamentals, including VLANs, PoE, firewall rules, and basic troubleshooting., • Excellent communication skills with customers via phone, email, and remote support., • Familiarity with access control is preferred — door controllers, readers, wiring, relays, and basic locking hardware behavior., • Knowledge of RESTful web services (Postman) for debugging or automation tasks.