Superior Roustabout Co, is seeking a dedicated and friendly Customer Service Assistant to join our dynamic remote team. As a core part of our customer success department, you'll play an essential role in ensuring a positive experience for our clients across all channels. We're looking for someone with excellent communication skills, a strong sense of empathy, and the ability to resolve customer inquiries efficiently and professionally.
Customer Service Representative Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
- Experience
- Required
- Languages
- English – Advanced
- Employment
- Full-time
- Salary
- $20 – $26 hourly
Customer ServiceMiami
Superior Roustabout Service • 11-50 Employees
Hiring on JOB TODAY since May, 2025
Superior Roustabout Service Inc is a company that operates in the HR & Staffing industry.
John TaylorActive 27 days ago
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