Customer Service Representative (CSR)
10 hours ago
Santa Clara
Customer Service Representative
USA (Remote) Full-Time/Part-Time
$19 - $35/Hour The Customer Service Representative is expected to oversee and facilitate brand development initiatives for our clients in the local areas. This includes customer interactions, answering any questions regarding our clients, executing revenue generation strategies, tracking results, and other duties as assigned. Responsibilities: Handle incoming customer service calls
Dispatch incoming customer phone calls
Accept customer calls and return customer
Maintain customer service related information for customer accounts
Ensure quality customer service and customer satisfaction
Maintain customer service voicemail and return customer calls
Provide customers with superior customer service
Provide customer service for internal customers
Capturing customer information and answering customer inquiries
Resolve inbound customer calls regarding account
Take customer orders and provide high-quality customer service
Make out going customer service calls
Work with customer service manager to ensure proper customer service
Resolve any customer service issues
Answering inbound calls and providing excellent customer service
Provide customer support and handling customer inquiries
Combining excellent customer service skills
Assure quality customer service to all customers
Provide exceptional customer service to all customers
Provide superior customer service with all customer interactions.
