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Escalate issues to Lead or Pod Supervisor for resolution. * · Performs outbound calls to perform Epic referral scheduling. * Maintain patient privacy and confidentiality according to HIPAA ...

Ability to work on-site in a call center setting with schedules ranging 24/7 * 2+ years' experience working in a heavy customer service role in Healthcare * Medical Terminology * Exceptional phone ...

OUR VISION Create No Matter What! Gear up. Educate. Inspire. We believe everyone is a creator. But what makes the idea from your mind's eye to reality? Printed. Packed. Delivered. Done! It rarely ...

... Call Center environment. You thrive in a role that allows you to listen, analyze and resolve ... Alert supervisor on all items of critical nature that require management involvement to solve and ...

Customer Ops Supervisor Location : Brooklyn, NY 11217 Contract : Potential extension beyond 6 ... Drive achievement of Customer Assistance Center goals: reduce costs, grow business, meet customer ...

The Supervisor will work towards accomplishing Customer Assistance Center goals that include: reducing overall costs, growing the business, satisfying customer needs and promoting a competitive ...

Responsible for all tenant communication at assigned property, escalating to supervisor when ... Daily checking of FSR's 24/7 Customer Care Call Center for log issues and inquiries. * Communicate ...

Role Description This is a full-time role for a Patient Care Concierge at Apex Heart and Vascular Center. The Patient Care Concierge will be responsible for ensuring a positive patient experience by ...

Experience in face to face customer service in a service center environment

High Volume / Fast paced Contact Center Experience * Salesforce Experience (Litify Experience a BIG plus) * Proficient using multiple software & programs (CRM, VoIP, Electronic signature) * College ...

The FPA Access Center which is centralized contact/call center for the Mount Sinai Health System, located in West Side of Manhattan. The Supervisor III for the access center is Responsible for training, supervising, and evaluating administrative and other subordinate staff as applicable. The Heal...

The Call Center Supervisor provides day to day departmental leadership; this individual is responsible for overseeing the training, assignment of duties and responsibilities for Central Registration line staff. Bachelors Degree, 2-5 years Supervisory experience preferably in a Call Center environ...

The FPA Access Center which is centralized contact/call center for the Mount Sinai Health System, located in West Side of Manhattan. The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of Ne...

The FPA Access Center which is centralized contact/call center for the Mount Sinai Health System, located in West Side of Manhattan. In the Supervisor III role within the FPA Access Center, you will be responsible for exemplifying patient experience while interacting with patients and visitors ov...