Customer service management jobs in Jackson Heights, NYCreate job alerts

Identify opportunities to upsell and cross-sell products or services * Coordinate with internal ... Proficiency in CRM software and MS Office Suite * Bachelor's degree in Business, Marketing, or ...

Provides education and guidance to the Grant Program Customer Service Representatives * Provides ... Experience in Hospice or Quality Management/Performance Improvement, Team Facilitation, application ...

Manage and update customer records in our CRM system. Qualifications: * 1-3 years of experience in a customer service role, preferably in the luxury retail or jewelry industry. * Excellent verbal and ...

Customer Service: follows up with customers on a timely basis, requests additional parts from ... Reviews testing / inspection quotations from BV/ ITS/ SGS with QC Manager * Follows up with ...

... into management roles. You will work remotely to serve clients and offer valuable advice and ... crucial. • Sales or customer service experience is advantageous but not mandatory. Your ...

Proficiency with customer service software and CRM systems * Ability to handle challenging situations with professionalism * High school diploma; bachelor's degree preferred * Leadership skills and ...

NY State Property & Casualty Insurance License is a requirement * 3 - 5 years of personal lines service or account management experience * Strong Customer Service and Customer Support skills

This individual will play a pivotal role in providing top-tier support and service to enterprise ... Experience in customer escalation management * Experience working in a fast-paced, technology ...

... into management roles. You will work remotely to serve clients and offer valuable advice and ... crucial. • Sales or customer service experience is advantageous but not mandatory. Your ...

The Services Management Coordinator serve as liaison for patient care activities in specific ... Additional duties as assigned Qualifications 3 years' experience in healthcare/customer service or ...

Job Title - Customer Service Associate Schedule - Tuesday - Saturday or Sunday - Thursday ... Process and manage booking requests in company's internal database, including generating and ...

The position is responsible for daily service delivery, employee management, overall customer satisfaction, and strict adherence to all SPS policies. The CSM will act as the primary daily client

This role will focus on the administration, enhancement, support, and integration of Sales and CRM ... Financial Services industry experience (preferred). * Bachelor's degree in Computer Science or ...

... services, with a particular focus on the Trading space * Exposure to the Futures, Energy, Fixed ... Customer escalation management experience The successful will be responsible for sitting between ...

Our ability to function as a cohesive Quality Customer Service team ensures that we offer our associates and our client's unlimited growth and business development. NO EXPERIENCE NECESSARY!!! If you ...

Eternal Management Group is an expanding local start-up specializing in residential sales and customer enrollment services. Our mission is to provide exceptional solutions to homeowners while ...

We are seeking a Customer Success Manager to work in our Digital Media team to service large Advertising Agency and SI customers. * In this role, you will work with our customers to build strong ...

Our comprehensive services include: proactive management of tools to identify and improve ... Primarily responsible for customer service activities associated with updating, troubleshooting ...

Advocate for customer needs and feedback within the company, collaborating with other teams to improve our product and services. * Account Management : Build and maintain strong relationships with ...

We are committed to delivering exceptional customer service and building lasting relationships with our users. We're looking for a dynamic and motivated Customer Success Manager to join our team and ...

They are seeking a Customer Support Specialist to join their Customer Service team and help ... management systems and reporting tools • Excellent written and verbal communication skills • ...

The ideal candidate will possess a strong client-service orientation, exceptional organizational ... Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and familiarity with CRM systems

About the Role As the Customer Happiness Manager , you will be the driving force behind user ... and service improvements. * Collaborate with marketing to ensure consistent and effective ...

Support operations team with the management of vendors Visuals: * Support the execution of all ... Customer Service: * Ensure that a superior customer experience is delivered to every guest that ...

Overview The Field Service Technician is responsible for inspecting, updating, and installing ... customers, sales, management, and other co-workers * May be Involved in large escalations ...

... management of, and expanding, the client relationship. In addition, the role will be responsible for customer service (24/7), tracking, routing, problem resolution, vendor compliance, account ...

Role Description We are seeking a Customer Success Manager to lead our customer service team and ensure outstanding support at every step of the customer journey. In this role, you'll manage a team ...

Reporting directly to an Assistant Service Manager, this role involves troubleshooting, diagnosing ... Engage professionally with internal and external customers to provide exceptional service and ...

Ensure and provide excellent customer service throughout the store and be the lead point of contact ... Provide hands-on support for any and all operational tasks, including cash management, working ...

... and services designed to meet the unique coverage and claims-handling needs of our clients. We ... Must possess a strong customer focus. * Effective time management skills and ability to prioritize ...

You will work closely with the Advanced Analytics, CRM, Data Engineering, and IT teams on ... CCPA, Stores, Legal, and Customer Service. * Manage a team of two Customer Data Analysts ...

Prepare reports and presentation materials for university management, colleges, and external ... To provide quality services that exceeds the expectations of our esteemed clients/customers

As we continue to grow, we're looking for a Sales and Operations Manager to play a key role in ensuring our customers receive the best service while driving operational efficiency and growth. This ...

Monitor adherence to all corporate customer service policies. Elevate the Shopping Experience ... Knowledge of retail management best practices * Track record of achieving results * History of ...

... management. * Adhere to company policies and procedures. Sales and Customer Service Responsibilities: * Provide excellent customer service and resolve inquiries promptly. * Maintain high service ...

Oversee and update customer information (CRM) to retain existing clients and identify potential top ... Provide mentoring to staff on the floor in customer service and relationships, as well as ensure ...

You will lead product development efforts for the collaboration and customer data management services that power Altana's user-facing applications. Altana applications are powered by the world's most ...

Own and manage a portfolio of customers to drive adoption, satisfaction, and retention. Serve as a trusted advisor and thought leader in leveraging Anaplan to achieve customers' strategic objectives

Proficiency with customer service platforms (e.g., Zendesk) and e-commerce platforms (e.g., Shopify). * Ability to multitask, prioritize, and manage time effectively in a fast-paced environment

Customer Service · Build the business through outstanding customer service. · Lead store sales ... Qualifications: · Luxury retail management proficiency · A passion for fine linens and high-end ...

Monitors customer satisfaction scores and implements plans to improve scores. Monitors patient ... Management Participates in the overall planning process for the service. Conducts monthly meetings ...

Clientele/Service Management * Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client

... customer service and respond to internal and external customer requests in a timely manner. This ... Ad Hoc reporting as requested by management Required Qualifications: * Experience in a similar role ...

... management, incorporating relevant insights into service delivery strategies and processes. * Foster a culture of customer focus, accountability, and continuous improvement within the se

Build and drive some of our most critical operational processes: the consistent, on-time delivery of Scale product and services, and revenue consumption for our customers * Manage the long-term ...

They deliver customer driven solutions which contribute to the profitability and growth of their ... Support Account Managers in managing a wide range of transactions for international and domestic ...

We have New Entry Level Customer Service Representative positions open on our team! What we look ... Ability to self manage, think on your feet, solution-oriented * Enjoy working with and helping ...

Manage sales and customer service teams, ensuring seamless client experiences * Strengthen relationships with key partners and expand into new locations * Leverage AI for customer service and apply ...