Are you a business? Hire customer service management candidates in New York, NY
Position Overview: We are seeking a highly motivated and experienced Customer Service/Sales Manager to join our team. This is a remote position, allowing you to work from the comfort of your home while managing and leading our customer service team to ensure the highest level of customer satisfaction. Key Responsibilities: - Lead and manage a team of customer service representatives to deliver outstanding support and sales. - Develop and implement customer service policies and procedures to enhance the customer experience. - Monitor and analyze customer service metrics to identify areas for improvement. - Provide coaching, training, and performance feedback to team members. - Handle escalated customer inquiries and resolve complex issues effectively. - Collaborate with other departments to ensure a seamless customer journey. - Maintain up-to-date knowledge of products and services to provide accurate information to customers. - Foster a positive and productive team environment. Qualifications: - Proven experience as a Customer Service Manager or in a similar leadership role. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and a customer-centric mindset. - Ability to work independently and manage a remote team effectively. - Proficiency in using customer service software and tools. - Flexibility to adapt to changing priorities and handle multiple tasks. - Ability to engage with your team and provide a fun work environment, team builders, ice breakers via zoom - Prior management, sales or a related field (preferred). Benefits: - Competitive pay $68,000 and performance-based bonuses. - Flexible working hours and remote work environment. - Opportunities for career growth and professional development. - Supportive and inclusive company culture. How to Apply: If you are passionate about delivering exceptional customer service and have the skills to lead a remote team, we would love to hear from you! Please submit your resume and a cover letter detailing your relevant experience, introduce yourself and a brief description on why you would be a great candidate.
Vista Cafe is a vibrant and welcoming cafe that prides itself on serving high-quality food, beverages, and exceptional customer service. We strive to create a memorable experience for every guest. Our team is passionate, friendly, and dedicated to excellence in everything we do. Job Summary: We are seeking a Barista to join our team at Vista Cafe. In this role, you will be responsible for preparing beverages and serving customers; The ideal candidate is someone who is enthusiastic, hardworking and has a passion for hospitality and customer satisfaction. Responsibilities: Provide excellent customer service to all guests. Maintain cleanliness and organization of the cafe, including workstations and dining areas. Assist with inventory management and restocking supplies as needed. Operate cash registers and handle transactions accurately. Collaborate with team members to ensure a smooth and efficient workflow. Follow health and safety regulations at all times. Requirements: Previous experience in a Barista Strong interpersonal and communication skills. Ability to multitask and work in a fast-paced environment. A positive attitude and willingness to learn. Availability to work flexible hours, including weekends and holidays. Prefer someone who lives or is close to Queens, New York, 97-12 65th Rd, Rego Park, NY 11374
Job Details: The bartender occupies one of the most integral functions in the restaurant. You are responsible for taking orders, making beverages for all guests, serving beverages, selling food, and building repeat clientele. Beyond that, you are expected to use your skill, knowledge, and personality to provide a dining experience that exceeds all expectations. You have been chosen for this position because of your experience, ability, and character. Together, we will work to provide a memorable dining experience for each of our guests. RESONSIBILITIES AND AUTHORITIES: - Always treat guests with courtesy and respect in a variety of situations - Honesty & Integrity - Acknowledge guest with eye contact - Use guest name whenever possible - Report all guest concerns to management in a timely manner SPECIFIC DUTIES: - Acknowledge all bar guests immediately, however busy. - Take guests’ food and beverage orders, utilize salesmanship techniques, and make appropriate recommendations. - Always read your guests when making suggestions. - Input orders into POS system, correctly. - Have a strong knowledge of all house cocktails as well as standard recipes. - Have a strong knowledge of our wine list and be prepared to answer questions. - Quickly make beverages for bar guests and service bar. - Open all wine and champagne bottles using proper wine service techniques. - Anticipate guests needs, respond promptly, and acknowledge all guests. - Interact in courteous and professional manner with guests, supervisors, and co-workers. - Be proactive in resolving guest complaints. - Act with integrity and honesty, and alert management to any and all issues that may arise at a guest. - Monitor and maintain cleanliness, sanitation, and organization of the bar. - Properly mark all bar guests for each course in advance of delivery of food to the table. - Always try and anticipate your guests’ needs. - Maintain menu knowledge throughout employment, continuously review menu items, and keep up to date with any changes. - Alert management to great guests, big spenders, distributors, and anyone else you think wants extra attention. - Ensure accuracy of guest checks and promptly process payments. *Each bar is responsible for their-own bank. - Ensure that all cash is handled correctly, and that correct change is given. - Close out all cash checks for the floor in a prompt manner. - Complete end of night closing check out. - Notify management to any pertinent information related to the shift. - Follow all responsible alcohol practices, including carding all guests who appear under the age of 40. - Follow all health department procedures, including best practice notes that can be found behind bar. Compensation Details: - Compensation: Hourly ($10.65+) plus tips - Benefits & Perks: Potential Bonus Structure, Dining Discounts ** Required Skills:** - Customer Service - Salesmanship - Menu Knowledge - Wine Service Techniques - POS System - Interpersonal Communication - Problem Solving - Attention to Detail - Organizational Skills - Cash Handling - End of Night Closing Procedures - Responsible Alcohol Practices - Health Department Procedures
We’re a small, growing bakery in Brooklyn, passionate about providing fresh, delicious pastries and exceptional customer service to our community. We’re looking for a dynamic Bakery Shopkeeper to join our team who thrives in a fast-paced environment and is eager to learn the craft of baking alongside handling sales. Key Responsibilities: • Sales & Customer Service: • Greet customers warmly and assist them in selecting baked goods. • Upsell products and ensure customers leave with a smile. • Handle the cash register and maintain accurate sales records. • Morning Prep & Baking: • Learn to bake croissants, apple turnovers, and other items during morning shifts. • Maintain the cleanliness and organization of the baking area. • Operations: • Stock displays with fresh baked goods and ensure the shop is presentable. • Assist in inventory management and ordering supplies when necessary. What We’re Looking For: • Sales Savvy: You have a knack for engaging with customers and boosting sales. • Quick Learner: You’re eager to learn new skills, like baking and handling bakery operations. • Early Bird: Morning shifts are your thing, and you’re punctual and reliable. • Team Player: You work well with others and are willing to pitch in where needed. • Brooklyn-based: Living locally is a plus to make early morning commutes easier. Preferred Qualifications: • Previous experience in retail, food service, or sales. • Passion for baking or interest in learning. • Basic knowledge of handling a POS system (training can be provided). Why Join Us? • Be part of a friendly, supportive team. • Opportunities to learn and grow, including hands-on baking experience. • Competitive pay with room for advancement as we expand. We look forward to meeting you!
Overview We are seeking a friendly and customer-oriented individual to join our team as a Host/Cashier in a dynamic restaurant setting. The ideal candidate will have a passion for hospitality and providing exceptional guest experiences. Duties - Greet guests with a warm welcome and seat them in a timely manner - Manage reservations and waitlists efficiently using the Resy system - Handle cash transactions accurately and maintain a balanced cash drawer - Assist with take-out orders and ensure accuracy in packaging - Collaborate with servers to ensure smooth flow of service - Maintain cleanliness of the host stand and lobby area - Provide excellent guest relations and address any inquiries or concerns promptly Requirements - Previous experience in a restaurant, hotel, or hospitality setting preferred - Proficiency with POS systems, specifically Resy & Toast POS, is a plus - Strong customer service skills with the ability to communicate effectively - Ability to multitask in a fast-paced environment -Ability to Speak and understand mandarin - Willingness to assist team members as needed - Excellent verbal communication skills and a friendly demeanor
Location: Greenwich Village, NYC Job Type: Part-time / Full-time About Us: Wicked Willy’s is an exciting, pirate-themed bar and restaurant in the heart of Greenwich Village, blending great food, drinks, and live entertainment with a lively and immersive atmosphere. From karaoke nights to themed parties, every night is an adventure at Wicked Willy’s! We’re looking for an energetic Host to be the face of our crew and welcome guests aboard. Position Overview: As a Host, you will be responsible for creating a fun and engaging first impression for every guest. You’ll set the tone for a swashbuckling experience while managing reservations, coordinating with servers, and maintaining smooth seating flow during busy hours. Pirate-themed attire and a love for hospitality are essential for this role! Key Responsibilities: - Greet guests with enthusiasm and pirate charm, ensuring they feel welcome from the moment they walk in. - Coordinate seating with servers and ensure tables are efficiently managed. - Answer phones to assist with reservations, inquiries, and take-out orders. - Promote and inform guests about upcoming events, themed nights, and specials. - Help maintain the cleanliness and organization of the host station and entryway. - Occasionally assist with special events or themed activities, staying in character as part of the pirate crew! Qualifications: -Experience not required - Excellent communication and customer service skills. - A friendly and outgoing personality with a flair for engaging guests. - Willingness to dress in pirate-themed attire (provided). - Ability to multitask and stay organized during busy shifts. - Team-oriented attitude with a passion for creating memorable guest experiences.
Bartenders Needed for New Year’s Eve in Manhattan Join us for one of the biggest nights of the year in NYC! We’re seeking energetic, fast, and skilled bartenders to bring fun and professionalism to our New Year’s Eve event. What We’re Looking For: Quick learners who can adapt to a fast-paced environment. Polished individuals who take pride in their appearance, presence, and drink presentation. A rock star behind the bar who genuinely cares about their craft and the guest experience. Team players with a fun, trustworthy, and positive attitude. Why Join Us? The biggest night of the year means the biggest tips of the year! Reliable base hourly pay, pre-collected gratuities, and consistent cash tips throughout the night. Additional tips are inevitable as everyone celebrates ringing in the New Year! Opportunity to work at ongoing and upcoming events throughout the year, even during the slower season. Qualifications Proven experience in bartending and customer service Proficiency with POS systems Strong time management and sales skills Knowledge of food safety and handling practices Basic math skills for cash handling and transactions Interviews are being held ASAP! Don’t miss your chance to be part of our exciting events team.
16.00 to $18.00 plus tips, based on skills and qualifications. Job Title: Associate Department/Function: Operations Location: Field, Assigned to Specific Shop Reports to (Title): General or Assistant Manager Details: Part-Time, Nonexempt GENERAL DESCRIPTION A Potbelly Associates job is to make our customers really happy. Since they are the primary point of customer contact, it is up to them to provide our customers and excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment. FOCUS Essential Demonstrates and reinforces Potbellys Behaviors and Values Integrity, Food Loving, Teamwork, Accountability, Positive Energy, Coaching, Delivering Results through Execution, Building and Inspiring Teams, Creating Potbelly Fans - through all interactions. Ability to discuss Potbelly history with others. Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently per Potbelly recipe manual standards. Comply with health and safety standards for food, cleanliness and safety of shop. Maintain personal hygiene standards, including wearing clean Potbelly uniform. Comply with established food safety requirements and practices. Comply with shop security and safety standards. Be speedy and accurate in fulfilling orders. Handle raw and finished waste according to established procedures. Make customers really happy. Engage in friendly conversation with customers in line. Act with a sense of urgency toward all customers in the shop.| Other Key Functions Restock food line, chips and cooler. Work multiple stations (load, dress, shakes, cash, prep, front) as directed by Manager or Shift Leader Deliver catering orders as detailed in the Catering Driver and Delivery Agreement. Prepare meats and cheeses for different sandwiches. If 18 or older, uses the automatic slicer to prep food items. Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash. Operate cash register: handle, balance and follow all cash handling procedures. Effectively handle customer complaints/issues. Takes delivery/catering/pickup orders over the phone. Others duties as assigned. PHYSICAL FUNCTIONS Ability to stand/walk a minimum of 3 hours or as needed. Must be able to exert well-paced and frequent mobility for periods of up to 3 hours or as needed. Be able to lift up to 10 pounds frequently and up to 50 pounds occasionally. Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data. Able to work in both warm and cool environments, indoors (95%) and outdoors (5%). Must be able to tolerate higher levels of noise from music, customer and employee traffic. Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish. EXPERIENCE, EDUCATION AND BEHAVIORS Must represent Potbelly Advantage and Our Values. Must be at least 16 years of age For Illinois employees, all employees are required to become food safety certified within 30 days of employment. Failure to do so will result in termination of employment. Must be friendly and customer service-oriented. Strong verbal communication skills. Must possess neat and clean hygiene. Ability to handle a knife confidently. Must be able to work in a fast-paced environment and have a sense of urgency. Ability to work as a team-player. Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities. Must demonstrate leadership behaviors and values that align with Potbelly. Brand: Potbelly Address: 46 W 56th Street New York, NY - 10019 Property Description: 5273 - 56th and 6th Property Number: 5273
Come stop by Tuesday-Friday 4:30pm-6:30pm. 503 Myrtle Avenue, Brooklyn, NY 11205 Somethin On Myrtle is seeking an enthusiastic and experienced bartenders to join our team. As a bartender, you will play a key role in creating a welcoming and enjoyable atmosphere for our guests. You will be responsible for mixing and serving drinks, providing excellent customer service, and ensuring the bar area is clean and well-stocked at all times. Responsibilities: 1. Prepare and serve a variety of alcoholic and non-alcoholic beverages, including cocktails, beers, and wines, according to standard recipes. 2. Provide exceptional customer service by greeting guests, taking drink orders, and making recommendations. 3. Engage with guests in a friendly and professional manner, ensuring a positive experience. 4. Maintain cleanliness and organization of the bar area, including restocking supplies and cleaning equipment. 5. Adhere to all relevant food safety and alcohol service regulations. 6. Handle cash and credit card transactions accurately and efficiently. 7. Collaborate with the kitchen and waitstaff to ensure timely and accurate service. 8. Assist in inventory management and ordering of bar supplies. 9. Stay up-to-date on current beverage trends and menu offerings. 10. Handle any guest concerns or complaints with professionalism and discretion. Qualifications: - Previous experience as a bartender in a restaurant or bar setting. - Strong knowledge of drink recipes and mixology techniques. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced environment and multitask effectively. - Attention to detail and commitment to cleanliness and sanitation standards. - Basic math skills for handling cash transactions. - Certification in responsible alcohol service (e.g., TIPS, Serving Alcohol) preferred. - Flexible schedule, including evenings, weekends, and holidays. Join our team and become part of the vibrant atmosphere at Somethin On Myrtle. Apply today by submitting your resume and cover letter detailing your relevant experience and why you would be a great fit for this role. We look forward to welcoming you to our team!
Join Our Team at Brandy Library! 🌟 Hostess Wanted 🌟 Are you passionate about creating memorable experiences and providing exceptional service? Brandy Library, located in the TriBeCa neighborhood of New York City, is seeking a dynamic and friendly hostess to join our talented team! About Us: Brandy Library is a sophisticated destination for spirits aficionados, offering an extensive selection of fine spirits and a warm, inviting atmosphere. Our commitment to exceptional service and a unique guest experience sets us apart. Location: Brandy Library, New York City Type: Part-Time/Full-Time Key Responsibilities: - Greet and welcome guests with a warm and friendly demeanor - Manage reservations and seating arrangements to ensure smooth operations - Provide guests with menus and relay any specials or promotions. - Collaborate with our service team to enhance guest experience - Maintain the cleanliness and organization of the host stand and dining area - Handle guest inquiries and concerns with professionalism Requirements: - Excellent communication and interpersonal skills - Previous experience in hospitality or customer service is a plus - Ability to work in a fast-paced environment while maintaining a positive attitude - A passion for spirits and fine dining is a bonus - Flexible availability, including evenings and weekends Why Join Us? - Be part of a dedicated, passionate team in a prestigious establishment - Opportunity for growth and career advancement - Competitive pay and tips - Employee discounts on food and beverages - A vibrant work environment in one of NYC's most iconic venues How to Apply: If you’re ready to elevate the guest experience at Brandy Library, we want to hear from you!
The Assistant Manager is typically in training to become a store General Manager. This position requires a full time commitment, both physically and mentally as this is a very demanding position. The Assistant Manager works in an hourly capacity and may work as many as 55 hours a week in the lunch, evening and late night dayparts. Candidates for this position must be available to work any hours of the day and any day of the week. Weekend hours are required for this position. Although no pizza making experience is required, prior retail / restaurant experience is preferred. The Assistant Manager will be in training for between six months and two years and in that time will complete a series of formal training modules and classes on the path to the General Manager position. The Assistant Manager will learn everything from customer service to people management, from product preparation and quality to inventory control. This position is ideal for someone with a strong work ethic and ambition to rise in the managment ranks of the Company. This job posting is for a position in a store owned and operated by an independent franchisee, not Domino’s Pizza LLC, Domino’s Pizza Franchising LLC, or Domino’s Pizza, Inc. (“Domino’s Corporate”). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino’s will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino’s does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino’s.
Overview We are seeking a skilled and enthusiastic Bartender with server experience as well to join our dynamic team. The ideal candidate will have a passion for mixology and providing exceptional customer service in a fast-paced environment. As a Bartender, you will be responsible for crafting cocktails, serving beverages, and ensuring a welcoming atmosphere for our guests. Your expertise in the food and beverage industry will play a crucial role in enhancing our customers' experience. Responsibilities Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes and customer preferences. Maintain cleanliness and organization of the bar area, including washing glassware and utensils. Engage with customers to provide excellent service, take orders, and make recommendations based on their preferences. Manage cash register operations, including processing payments accurately and efficiently. Collaborate with kitchen staff to coordinate food orders and ensure timely service. Monitor inventory levels of bar supplies and assist with ordering as needed. Adhere to all health and safety regulations, including responsible alcohol service practices. Assist in organizing special events or banquets that require catering services. Experience: Experience in serving Previous experience as a Bartender or in a similar role within the food industry is preferred. Familiarity with Aloha POS or other point-of-sale systems is a plus. Strong knowledge of brewing techniques, cocktail recipes, and beverage pairings. Basic math skills for handling cash register transactions and inventory management. Excellent communication skills with the ability to engage customers effectively. Experience in sales or retail math is advantageous for managing bar sales effectively. Join our team and bring your bartending skills to life in an exciting environment where creativity meets customer satisfaction! Job Types: Full-time, Part-time Pay: $15.30 - $16.66 per hour Shift: 8 hour shift Work Location: In person
- Prepares leases and related leasing addendums. Maintains lease records and files. Maintains property waiting list and other updates to various records and reports in accordance with policy and procedures, applicable affordable housing programs and HUD/Agency regulations. - Supports and ensures timely input, proper use and full utilization of on-site PC-based property management software for leasing data. - Ensures apartments are ready for occupancy by inspecting, placing move-in products and last minute touches when necessary. Distributes keys, move-in package, safety video and other appropriate paperwork at time of lease signing. - Maintains current knowledge of marketing and leasing techniques. Strives to attain affirmative marketing goals. Seeks out new residents through outreach, direct marketing, cold calling, distributing literature and contacting government, social, religious and community organizations in selected target areas. Maintains current knowledge of apartments, building amenities and local agencies or attractions of interest to residents. Maintains awareness of current rental rates and promotions of competitive properties. - Assists with resident retention. Provides on going customer service to residents after moving in. Process work order requests, package collection, assists with day to day operations of the property and resident satisfaction This position requires a High School Diploma/GED. - An additional that is preferred for the position include : Associate Degree in Customer Service/Hospitality. - 1-2 years of required experience in Leasing or Sales. - This position may require a valid driver's license depending on the needs of the property. - Required skills for this position include: fair housing laws, affordable housing programs, Microsoft Office, personal accountability, persuasiveness, and customer service. - A preferred skill for this position include : One-Site. - This position requires up to 10%
We are looking for a Front desk Receptionist to manage our Dental Laboratory. You will act as the ‘face’ of our company and ensure our doctors receive a heartwarming welcome. You will coordinate all front desk activities, including calls scheduling pick ups and deliveries .As a Front desk Receptionist, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers. Responsibilities: - Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets) - Schedule pick up and deliveries - Pack and unpack dental cases - Ensure timely and accurate customer service - Handle complaints and specific customers requests - Troubleshoot emergencies - Monitor stock and order office supplies - Keep updated records of office expenses and costs - Ensure company’s policies and security requirements are met Skills: - Proven work experience as a Front desk Receptionist - Hands on experience with office machines (e.g. fax machines and printers) - Thorough knowledge of customer service, office management and basic bookkeeping procedures - Proficiency in English (oral and written) - Excellent communication and people skills - Good organizational and multitasking abilities - Problem-solving skills - High School diploma; additional certification is a plus
Are you passionate about building meaningful connections and driving positive change? Join Collective Fare Enterprises as an Account Manager Intern and become part of a dynamic team dedicated to servicing businesses and others with spectacular food, customer service and class. This role offers an exceptional opportunity to gain hands-on experience in client relationship management and sales while working alongside industry professionals committed to making a real impact. You'll develop valuable skills in communication, strategy, and collaboration, all within an organization that values creativity and community. If you're eager to grow your career while contributing to a mission-driven enterprise, this internship is your gateway to both personal and professional fulfillment. Position Details: Title: Account Manager Intern Location: Hybrid and/or remote Type: Unpaid Internship Hours: Part-time or Full-time, flexible schedule Responsibilities: - Maintain relationships with current clients to retain revenue. - Perform client outreach to earn new revenue streams for Collective Fare Enterprises. - Conduct market research and analyze data to support client strategies and organizational initiatives. - Collaborate with cross-functional teams (marketing, operations, etc.) to address client needs. - Assist with general operational tasks within the organization as needed. Qualifications: - Current student or recent graduate in business, communications, and/or hospitality. - Strong interpersonal and communication skills. - Ability to analyze data and prepare reports. - Ability to handle and organize invoices correctly. - Proficiency in MS Office Suite (Excel, Word, PowerPoint) and familiarity with CRM software is a plus. - Passion for sales, hospitality, and food. - 1-2 years in a client-facing or sales role. Benefits: - Practical, resume-building experience in account management and client relations. - Development of essential skills in communication, negotiation, and data analysis. - The opportunity to work alongside a passionate, mission-driven team dedicated to promoting sustainability and food equity.
United Decorators is a small business in Brooklyn, NY. We are professional, agile and customer-centric. Our work environment includes: Modern office setting On-the-job training Casual work attire We are looking for a positive, upbeat Administrative Assistant to join our team. The successful candidate will have prior administrative assistant experience and should be organized and have strong communication skills. The Administrative Assistant works closely with the various staff members and assists with preparation of off-site meetings. This role will involve handling a wide variety of administrative tasks in a fast paced environment and working directly with all members of our team. Responsibilities: Professional phone etiquette and ability to field and answer questions Ability to follow directions and take initiative when given a project Ability to function as an effective team player, interacting with all parts of the organization, and external vendors Professional communication skills both written and verbal Proficient with various Social Media Platforms (Instagram, Facebook, etc.) Schedule meetings. File documents. Make travel arrangements. Manage the CEO's calendar and schedule appointments for other members of the Sale Force Personable and focused interaction with customers. Order/data entry with high level of detail and accuracy Follow up with Reps on various clients Maintain and distribute marketing materials and organize products on display Assist with deliveries and inventory scheduling for installations MUST BE ON TIME
Job Role Summary In this role, you will be responsible for providing administrative support to the accounting department and assisting with various accounts receivable tasks. You will work closely with the Financial Operations Manager & the Assistant Accounting Manager and other team members to ensure accurate and efficient processing of financial documents. Accounts Receivable Responsibilities - Meet with Accounting Manager for daily check-in meetings - Develop reports for the Financial Operations Manager. - Monitor the AR inboxes for work order/quotes requests & create work orders/quotes - Update withdrawn Work Orders on Pending POs and internal Master Spreadsheets - Add Work Orders/Quotes created same day to Master, Pending POs, and SEWA spreadsheets - Create Backups of the Master spreadsheet - Updated MhelpDesk & Tracking Spreadsheets Communication & Administrative Responsibilities - Complete Daily Report by end of the business day - Communicate with the Department of Educations and Schools to obtain information about pending PO, and make notes about each call. - Communicate via email to BMs about PO request & expediting PO package - Communicate weekly via Email to BPW Field Coordinator about any Pending Accounting Action Items - Attend Weekly Accounting Team Meetings - Email new Work Orders/Quotes to Field Coordinators & BPW CEO Dave - Follow up on all out of state and expansions contracts, invoices & payments, & update spreadsheet notes - Conduct invoice certification calls and update notes per call - Conduct calls to VH for payment status within 30 days from the first email - Revise Work Orders for Brain Power Wellness services - Billing Responsibilities - Email Borough APs and, when needed, send email escalations. - Create invoice packets and email invoices to schools - Check SIS folder for newly updated SIS & process - Update billables - Correct summary discrepancies (Billing & SIS) - Withdraw Work Orders as needed. - Send Withdrawn Work Orders email to Field Coordinators & BPW CEO SEWA Responsibilities - Create SEWA Quotes per request - Add SEWA work orders to "SEWA Delivery Slip/DocuSign/Invoice" when work order is created - Assist in the process of collected signatures for PO’s using DocuSign. Follow-up when DocuSign has not been received in 3 days, and label the action item escalated. - Create a request for a payment packet and email to the school. Requirements: BA/BS degree required with a Business Management major preferred but not necessary Minimum 1 years accounts receivable experience required in a business operations environment Proficient with Microsoft Excel Excellent Customer Service, relationship building and proactive communication skills Ability to work and problem solve independently Job Type: Full-time Pay: $23.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Employee assistance program Health insurance Life insurance Paid sick time Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Application Question(s): How will this role help you grow as person or in your career? Education: Bachelor's (Required) Work Location: Remote
Are you a customer-service pro fluent in English and Mandarin (Cantonese is a plus)? We're seeking a bilingual Office Administrator/Customer Service Representative to join our dynamic team at Melody Benefits. This role involves helping clients resolve issues efficiently, with a customer-first approach, and contributing to a collaborative and supportive work environment. If you’re a problem-solver with great communication skills and enjoy a fast-paced office environment, this could be the perfect opportunity for you. Why Join Us? Competitive Pay: Earn between $35,000-$45,000 annually Benefits: 401(k), Health Insurance, Paid Time Off Stability: Full-time position with regular hours Work Location: In person, collaborative work environment Growth Opportunities: Develop your skills in a dynamic, supportive setting Key Responsibilities: Manage high volumes of incoming calls, addressing customer needs and resolving issues efficiently. Identify customer concerns and provide accurate, complete information using our resources. Handle customer complaints professionally, offering timely solutions and follow-ups. Keep accurate records of customer interactions and processes. Follow established communication guidelines and procedures. Go the extra mile to ensure customer satisfaction and engagement. Skills You’ll Need: Proven experience in customer support or client service roles. Strong phone communication skills, active listening, and adaptability to various customer personalities. Customer-centric attitude with excellent multitasking and time-management abilities. A positive attitude, willingness to learn, and a desire to grow within the role. Requirements: High school diploma required; some college education preferred. Bilingual: Fluent in English and Mandarin (Cantonese is a bonus). Strong verbal and written communication skills.
Kingbridge Cleaners & Tailors provides the finest garment care and expert alteration services in the world. Processed and cared for without compromise for the most discerning customer, Kingbridge blends modern technology with old-world techniques to deliver flawless customer service. The Kingbridge work-family is always striving for innovative ways to provide a convenient and world-class experience to every customer. Our inviting stores are specifically designed to develop meaningful relationships and express our difference with other cleaners, to our customers. The Customer Service Representative is the face of our business and provides each customer with a professional and warm experience from the moment they’ve entered our business to long-after they have left. They are responsible for building relationships and loyalty to our brand by ensuring operational excellence. Passion for the brand, doing the right thing, and supporting your team are vital. The Role: Service & Philosophical ○ Build and manage relationships with our customers, ensuring their experience is in line with Kingbridge’s expectations and core values. ○ Responsive to the expressed and unexpressed wishes and needs of our customers. ○ Create unique, memorable and personal experiences for our customers. ○ Own and immediately resolve customers' problems. ○ Create a working environment of teamwork and lateral service so the needs of customers are met. ○ Provide high value feedback to supervisors and management on new opportunities for growth. ○ Liaison the relationship between customers and tailors through warm transfers, support, and assistance. ○ Engage with customers and team members professionally in person, over the phone and through our software. Technical ○ Verification and update of customers account information and preferences. ○ Detailed inspection, flagging, and pre-care of customers garments. ○ Accurately describe garments, condition, and special preferences within our software ○ Creating and tracking new orders in our software. ○ Assist customers with picking up their garments in-store and scheduling delivery of their orders. ○ Manage exceptions through key performance indicators. ○ Responsible for uncompromising levels of cleanliness and creating a safe and accident-free environment. The Candidate: Required Qualities and Skills ○ A passion for delivering a world-class customer experience. ○ A proven track record of delivering results and the drive to exceed expectations. ○ Strong adherence to process and organisational skills prioritizing attention to detail. ○ High attention to detail when completing tasks. ○ Strong verbal and written communication skills. ○ Punctual and reliable Ideal Qualities and Skills ○ 2+ years of luxury retail experience. ○ An understanding of textiles and garment construction. ○ Ability to be flexible and agile to meet business needs. ○ Computer proficiency with Apple Mac & Google G-Suite. Job Type: Full-time Pay: $16.00 - $22.00 per hour Benefits: Flexible schedule Paid time off Shift: 8 hour shift Education: High school or equivalent (Preferred) Experience: Customer Service: 1 year (Required) Work Location: In person
Become part of Heart to Heart Home Care’s extraordinary team of caring professionals. As a Coordinator, you will assist with all aspects of Heart to Heart Home Care’s operations and be part of a compassionate and professional team by helping families and their loved ones in their time of need. Successful candidates must be extremely detail-oriented, self-motivated, with excellent communication, administrative, clerical and problem solving skills. Responsibilities include: Must be fluent in conversational Spanish Match, assign and schedule caregivers based on skill level, availability and customer requirements Provide superior customer service and compassion for new clients and their families Receive and process incoming requests for new home care services Specific requirements include: Superior customer service and strong communication skills (written & verbal) Excellent administrative and clerical skills Proficiency with computers (Microsoft Word / Excel), and ability to learn and operate scheduling and training systems (HHA Exchange) Remain composed, professional with a positive attitude under pressure and excel in time management Availability for after-hours, weekend and holiday coverage schedule. Other: Troubleshooting and educate staff on how to use our call in & call out system Any other duties related to the position. The position presents a wonderful growth opportunity as we continue to expand operations within our territories. Join our team and discover professional, caring and excellent service at its best. Requirements Must be fluent in conversation Spanish. Must be available weekends AND three additional days throughout the week (EX: Saturday-Wednesday or Thursday-Monday). Knowledgeable in Word, Excel, and HHA Exchange a PLUS. Remain composed, professional, and maintain a positive attitude. Job Type: Full-time What we offer: **Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits Employee of the month incentive Job Type: Full-time Pay: $18.00 - $23.00 per hour Expected hours: 40 per week Benefits: 401(k) Health insurance Paid time off Schedule: 8 hour shift Work Location: In person Job Type: Full-time Pay: $18.00 - $23.00 per hour Expected hours: No more than 40 per week Benefits: 401(k) Health insurance Paid time off Schedule: 8 hour shift Every weekend Monday to Friday Morning shift Work Location: In person
We are seeking a talented and creative Hair Stylist to join our dynamic team. The ideal candidate will possess a passion for natural hair care and styling, along with a strong understanding of current trends and techniques. As a Hair Stylist, you will provide exceptional hair services to clients, ensuring their satisfaction while promoting a welcoming and professional salon environment. Duties Perform a variety of hair services including hair extensions, silk press, styling, and treatments tailored to individual client needs. Maintain up-to-date knowledge of current trends in hair styling and care to provide clients with informed recommendations. Utilize salon software for scheduling appointments, managing client records, and processing transactions efficiently. Engage in retail sales by recommending products that enhance client hair care routines and overall satisfaction. Ensure cleanliness and organization of the salon area, adhering to health and safety standards. Build strong relationships with clients through excellent customer service and effective communication. Qualifications Proficiency in hair styling techniques, including but not limited to cutting, styling, and hair threading. Familiarity with salon software for appointment management and client interactions is preferred. Excellent interpersonal skills with the ability to create a friendly atmosphere for clients. Previous experience in a salon environment is an advantage but not mandatory; recent graduates are encouraged to apply. A commitment to ongoing professional development in the beauty industry. Join our team as a Hair Stylist where your creativity can shine while providing exceptional service! Job Types: Full-time, Part-time, Contract, Apprenticeship, Temporary, Internship Pay: $20.00 - $50.00 per hour Expected hours: 20 – 40 per week Benefits: Employee discount Flexible schedule Paid training Professional development assistance Schedule: Choose your own hours Supplemental Pay: Commission pay Tips License/Certification: Cosmetology License (Preferred) Shift availability: Day Shift (Required) Night Shift (Preferred) Ability to Commute: Bronx, NY 10451 (Required) Work Location: In person
Job Description: Nail Technician (Manicure and Pedicure Specialist) Position Overview A Nail Technician is responsible for providing professional nail care services, including manicures, pedicures, and other specialized nail treatments. The role requires strong customer service skills, attention to detail, and the ability to create a clean, relaxing, and welcoming environment for clients. Key Responsibilities 1. Manicure Services • Perform standard and advanced manicure services, including nail shaping, cuticle care, buffing, and polishing. • Apply nail art, gel polish, or acrylic enhancements based on client requests. • Provide advice on nail care and maintenance. 2. Pedicure Services • Conduct thorough pedicures, including soaking, exfoliating, and moisturizing. • Address common foot care needs such as callus removal and cuticle trimming. • Ensure proper hygiene and comfort for the client during the service. 3. Sanitation & Safety • Maintain a clean and sanitized work area, adhering to industry and local health regulations. • Sterilize tools and equipment between clients. • Use protective measures to ensure the safety and well-being of clients and themselves. 4. Customer Interaction • Greet clients warmly and assess their nail care needs. • Offer recommendations on nail styles, treatments, and products. • Build relationships with clients to ensure repeat business and satisfaction. 5. Product Knowledge & Upselling • Stay updated on the latest nail care trends and techniques. • Promote and sell nail care products, such as polishes, lotions, or treatments. 6. Team Collaboration • Work collaboratively with other team members to provide a seamless spa or salon experience. • Assist in scheduling, inventory management, and maintaining salon supplies. Skills & Qualifications • Certified Nail Technician or relevant training in manicure and pedicure techniques. • Strong knowledge of nail and skin health. • Excellent communication and interpersonal skills. • Attention to detail and creativity in nail design. • Familiarity with salon software for booking appointments is a plus. Work Environment • Professional salon, spa, or mobile nail service setting. • Standing or sitting for extended periods while performing treatments. • Use of specialized tools and chemicals (e.g., acetone, nail polish remover, etc.).
Flushing Lighting is one of New York’s largest specialty lighting stores, proudly serving thousands of customers each year. We offer a wide range of commercial, functional, and decorative indoor and outdoor lighting products, along with electrical supplies. Our commitment to quality and customer satisfaction has made us a trusted name in the industry. We are seeking a motivated and dynamic Outside Sales Representative to join our team. This is a commission-based position, ideal for a self-starter with a passion for sales and a knack for building relationships. As a representative of Flushing Lighting, you will be responsible for expanding our customer base by identifying and pursuing new business opportunities across New York. Key Responsibilities: Develop and maintain strong relationships with existing and prospective clients. Identify new sales opportunities through cold calling, networking, and client referrals. Present and demonstrate our wide range of lighting products to meet customer needs. Achieve sales targets and drive revenue growth. Provide exceptional customer service and follow up on sales leads. Stay informed about industry trends, product developments, and competitor activities. Qualifications: Proven experience in outside sales, preferably in lighting, electrical, or related industries. Strong communication and negotiation skills. Self-motivated with a results-driven approach. Ability to work independently and manage time effectively. Comfortable with a commission-based compensation structure. Valid driver’s license and reliable transportation. Benefits: Competitive commission structure with unlimited earning potential. Flexible schedule. Opportunity to work with a reputable, established company in the lighting industry. If you are a driven sales professional looking to take your career to the next level, we want to hear from you!
We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. This role is essential in ensuring the smooth operation of our office by providing administrative support to various departments. The ideal candidate will possess strong communication skills, a professional demeanor, and the ability to manage multiple tasks efficiently. If you are proactive, adaptable, and enjoy working in a dynamic environment, we encourage you to apply. Responsibilities Answer and direct phone calls with professionalism and courtesy, ensuring excellent phone etiquette. Manage front desk operations, greeting visitors and providing them with necessary information. Perform clerical duties including filing, data entry, and maintaining organized records. Utilize computer literacy to manage office software and databases effectively. Assist in scheduling appointments and coordinating meetings for staff members. Provide customer support by addressing inquiries and resolving issues promptly. Support dental receptionist functions as needed, including patient check-ins and appointment confirmations. Collaborate with team members to streamline administrative processes and improve efficiency. Qualifications Proven experience in an administrative role or similar position is preferred. Strong clerical skills with attention to detail and accuracy in data entry tasks. Excellent verbal and written communication skills; bilingual candidates are a plus. Proficiency in computer applications such as Microsoft Office Suite (Word, Excel, Outlook). Ability to handle multiple tasks simultaneously while maintaining a high level of professionalism. Previous experience in a front desk or customer support role is advantageous. A positive attitude and the ability to work well both independently and as part of a team. If you are looking for an opportunity to contribute to a thriving organization while developing your skills in a supportive environment, we would love to hear from you. Job Type: Full-time Pay: $16.00 - $22.04 per hour Expected hours: 20 – 40 per week Benefits: 401(k) Dental insurance Flexible schedule Health insurance Paid time off Schedule: 4 hour shift 8 hour shift No nights No weekends Experience: Customer service: 3 years (Required) Ability to Commute: Brooklyn, NY 11229 (Required) Ability to Relocate: Brooklyn, NY 11229: Relocate before starting work (Required) Work Location: In person