Are you a business? Hire customer service management candidates in New York, NY
Position Overview: We are seeking a highly motivated and experienced Customer Service/Sales Manager to join our team. This is a remote position, allowing you to work from the comfort of your home while managing and leading our customer service team to ensure the highest level of customer satisfaction. Key Responsibilities: - Lead and manage a team of customer service representatives to deliver outstanding support and sales. - Develop and implement customer service policies and procedures to enhance the customer experience. - Monitor and analyze customer service metrics to identify areas for improvement. - Provide coaching, training, and performance feedback to team members. - Handle escalated customer inquiries and resolve complex issues effectively. - Collaborate with other departments to ensure a seamless customer journey. - Maintain up-to-date knowledge of products and services to provide accurate information to customers. - Foster a positive and productive team environment. Qualifications: - Proven experience as a Customer Service Manager or in a similar leadership role. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and a customer-centric mindset. - Ability to work independently and manage a remote team effectively. - Proficiency in using customer service software and tools. - Flexibility to adapt to changing priorities and handle multiple tasks. - Ability to engage with your team and provide a fun work environment, team builders, ice breakers via zoom - Prior management, sales or a related field (preferred). Benefits: - Competitive pay $68,000 and performance-based bonuses. - Flexible working hours and remote work environment. - Opportunities for career growth and professional development. - Supportive and inclusive company culture. How to Apply: If you are passionate about delivering exceptional customer service and have the skills to lead a remote team, we would love to hear from you! Please submit your resume and a cover letter detailing your relevant experience, introduce yourself and a brief description on why you would be a great candidate.
We are seeking a dynamic Retail Sales Associate to join our team. With at least minimum of 1 year of sales experience. The ideal candidate will have a passion for sales and customer service, with a focus on delivering exceptional shopping experiences. Responsibilities - Engage customers in a courteous and professional manner to provide assistance - Utilize product knowledge to promote and sell items effectively - Operate Point of Sale (POS) systems accurately - Conduct product demonstrations to showcase features and benefits - Maintain a clean and organized sales floor - Follow-up with the Customers and close deals Experience - Previous experience in retail sales is preferred - Knowledge of HVAC is a plus - Ability to communicate effectively in English; Chinese language skills are advantageous - Proficiency in basic math for transactions and inventory management Join our team and be part of a rewarding retail environment where your sales skills can shine! Job Type: Full-time Pay: From $60,000.00 per year
Job Title: FOH Team Member - Expo, Cashier, or “Flex FOH” Location: New York City, NY Company: Brown Bag Sandwich Co. Brown Bag Sandwich Co. is the first chopped sandwich concept in NYC. We are looki for an organized individual to join our Front of House (FOH) team. You will be responsible for managing the smooth flow of sandwich orders from our kitchen to t customer. Whether you’re working as an Expo, Cashier, or Flex FOH, you will be responsible for managing the flow of orders, assisting the kitchen team, ensuring t quality of the food, and delivering excellent customer service. Key Responsibilities: ● Lead Sandwich Order Flow: ○ Oversee the sandwich-making process by instructing the kitchen sta on which sandwiches to make based on incoming orders (both in-house and online). You will be supported by our Kitchen Display Screen to prioritize orders in real-time. ● Timing & Coordination: ○ Coordinate the timing of dropping batches of hot sandwiches or cold sandwiches when inventory is low on busy days. ● Wrap & Package Orders: ○ Carefully wrap sandwiches and assemble orders to ensure they are complete, visually appealing, and ready for service. Confirm that ea order is correctly prepared and packaged before hand-o ● Quality Control: ○ Inspect the final product of each sandwich before it leaves the kitchen ensure it meets our quality standards. Provide constructive feedback to kitchen sta if a sandwich requires improvement or adjustments. ● Customer Engagement: ○ Interact with customers in a friendly, engaging, and informative manner. Answer questions about our menu items, suggest sandwiches, and help create an overall positive customer experience. ● Flex to Cashier or Delivery Support: ○ Be flexible and ready to assist at the cash register, take payments, package sides and drinks as needed. Support the team by handing o orders to delivery drivers or customers directly. Qualification ● Previous experience in a fast-paced foodservice environment (Expo, Cashier, or similar roles) preferred. ● Strong communication skills with the ability to provide clear, concise instructions to kitchen sta. ● Ability to multitask and stay organized while managing the flow of order ● A keen eye for food quality and presentation, with the ability to give constructive feedback. ● Positive attitude and a passion for customer service. ● Must be able to stand for long periods and handle the physical demands of the role. ● Flexibility to work in dierent FOH roles as needed (Expo, Cashier, Delivery Support). What We Oer: ● Opportunity to be a part of a unique and innovative food concept in NYC. ● Friendly and supportive work environment. ● Competitive pay and potential for growth within the company. ● A chance to help shape the future of Brown Bag Sandwich Co. as we expand and evolve. ● Employee discount Pay: ● $19/hour ● Estimate of $100-$200 per week in tips
Job description Job Summary We are seeking a motivated and customer-oriented Retail Sales Associate to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer service, assisting customers with their shopping needs, and ensuring a positive shopping experience. This role requires strong communication skills, a knack for upselling products, and the ability to handle cash transactions accurately. Duties Greet customers warmly and assist them in locating products within the store. Utilize retail math skills to provide accurate pricing information and process transactions efficiently at the POS system. Demonstrate products through engaging product demos to enhance customer understanding and encourage sales. Implement upselling techniques to maximize sales opportunities while maintaining a high level of customer satisfaction. Handle cash transactions with precision, ensuring accurate cash handling and maintaining the integrity of the cash register. Supervise junior staff members as needed, providing guidance on best practices in customer service and sales techniques. Maintain cleanliness and organization of the sales floor, ensuring that merchandise is well-displayed and stocked. Communicate effectively with team members and management to ensure smooth operations within the store environment. Requirements Strong basic math skills for handling transactions and inventory management. Excellent communication skills to interact positively with customers and team members. Ability to work in a fast-paced environment while maintaining attention to detail. Experience with cash handling procedures is an asset. A proactive approach to upselling and promoting store products is highly valued. Join our team as a Retail Sales Associate where you can grow your skills in a supportive environment while delivering outstanding service to our customers! Job Type: Full-time Pay: $19.00 - $21.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance Shift: 8 hour shift Application Question(s): What attracted you to this job in particular? Are you comfortable with different POS Systems and how comfortable are you learning a new system? Tell me about a time you worked with a challenging customer and how you sorted out the situation. What did they want and what did you do to help them? Experience: Sales: 3 years (Required) Ability to Commute: New York, NY 10025 (Required) Work Location: In person
Position Overview Kurrent is seeking a dynamic and professional Receptionist to be the first point of contact for our clients, embodying our brand's commitment to high-end luxury, sophistication, and exceptional customer service. This role requires an individual with strong emotional intelligence, impeccable organizational skills, and a no-excuses approach to getting things done. The ideal candidate will exude our core values, putting the customer first while upholding our aesthetic of elegance and refinement. Key Responsibilities Client Interaction: Greet visitors warmly, ensuring every client feels welcomed and valued. Provide exceptional service aligned with Kurrent's high-end luxury standards. Communication: Answer phone calls and emails promptly and professionally, routing messages accurately and handling inquiries with discretion and poise. Office Management: Maintain a neat, organized, and visually appealing front desk and reception area. Coordination: Manage appointments, schedules, and calendars to ensure smooth daily operations. Social Media Management: Create and post engaging content on Kurrent’s social media platforms that align with the brand’s luxury image and core values. Ensure consistent posting to maintain audience engagement. Problem-Solving: Proactively address issues and find solutions without excuses, ensuring that all tasks are completed efficiently and to the highest standard. Brand Representation: Reflect Kurrent’s core values in every interaction, embodying sophistication and a customer-first mindset. Qualifications and Skills Proven experience in a receptionist or administrative role in a luxury or high-end environment. Exceptional interpersonal and communication skills with a high level of emotional intelligence. Impeccable organizational skills and attention to detail. Familiarity with social media platforms (Instagram, Facebook, LinkedIn, etc.) and basic content creation. A polished and professional appearance that aligns with Kurrent's sophisticated aesthetic. Ability to thrive in a fast-paced environment and handle multiple tasks with ease. Proficiency with office software, including scheduling tools and email systems. Why Join Kurrent? At Kurrent, we redefine luxury in the plumbing and hardware industry, creating extraordinary experiences for our clients. As the face of our brand, you will play a key role in ensuring every customer interaction reflects our commitment to excellence and sophistication while contributing creatively to our online presence. If you are driven, detail-oriented, and passionate about delivering unparalleled customer experiences while growing Kurrent’s social media footprint, we invite you to join our team. Application Details To apply, please send your resume, a brief cover letter highlighting your relevant experience, and examples of your social media work (if available)
Receptionist (Part-Time, First Week of the Month) Job Description: We are looking for a professional and friendly Receptionist to join our team on a part-time basis, working during the first week of each month. This role is ideal for someone who enjoys providing excellent customer service while maintaining an organized and welcoming office environment. Key Responsibilities: - Greet guests with a warm and professional welcome, ensuring a positive first impression of the organization. - Answer incoming phone calls promptly and direct them to the appropriate department or individual. - Manage the visitor door system, welcome visitors, and escort them to the correct office or person. - Maintain a clean, organized, and inviting reception area at all times. - Assist with various administrative tasks as needed to support office operations. This role requires excellent communication skills, a professional demeanor, and the ability to multitask effectively in a fast-paced environment. Availability for the first week of each month is required.
General Responsibilities: · Ensure that the club and exercise equipment are clean and well maintained while providing excellent customer service to all members and guests · Complete housekeeping tasks such as cleaning widows, dusting, moping, sweeping, garbage removal, polish stainless steel, etc. · Ensure clean folded towels are available at all times around the facility and in locker rooms · Maintain a clean locker room including showers, toilets, sinks, steam room, sauna, lockers, and vanity areas · Regularly stock housekeeping supplies and help keep well organized storage areas · Operate and have full understanding of various chemicals and personal protective equipment · Assist with event and party set-up and break-down; including setting up tables, chairs, etc. · Ensure that the sidewalk entrance, stairwells, elevators, and lobby are presentable at all times · Notify management team when any rooms or equipment need immediate attention · Follows safety standards and practices at all times Supervisor Responsibilities: · Operates cleaning machinery for deep cleaning floors (tenant machine, doodle scrubber, carpet extractor, etc.) · Assists in onboarding and integrating new housekeeping hires by training them on SOPs, equipment, and continues to develop them and provide resources to them to be successful · Engages and builds relationships with members with exceptional customer service · Assist with daily maintenance of venue, including: changing light bulbs, replacing damaged basketball nets, snaking a drain, fixing small equipment, replacing or repairing locker doors, etc. · Familiar with and executes sense of urgency for emergency protocols (leaks, fire safety, etc.) · Strong facility knowledge and problem-solving skills. Troubleshoots issues in the moment (tripped electrical breaker, error code on boiler, thermostat in alarm, elevator shut down etc.) · Project Delegation and Audit: o Ensure clear communication of project requirements and deadlines · Manage callouts while on shift · Manage Inventory o Oversee inventory levels and ensure that supplies are stocked and managed efficiently · Assist in schedule creation with Senior Operations managers o Help draft schedules that align with operational needs o Address scheduling conflicts Qualifications: · 1+ year experience as Housekeeping I Associate, preferred · 25+ hours/ week · “Above Expectations” performance on Quarterly Reviews · Expertise with cleaning machinery · Ability to train Hospitality Associates · Business proficiency in English · 100% reliable · OSHA 10 Certified, preferred
Position Summary: We are seeking an outgoing, adaptable and courteous receptionist for a bridal alterations shop to greet clients, answer phones and emails and manage our online appointment scheduling program. The perfect candidate would possess some customer service experience and excellent communication skills as well as the ability to maintain composure and pleasant attitude in a fast past environment. Typically, each client/bride to be will visit the shop at least 3 or 4 times before their big day. Therefore, the perfect candidate must be able to cultivate ongoing friendly relationships with the clients. About Sew Elegant: Sew Elegant is one of the most popular shops in the city for brides who need assistance to look their best in the dream dress. This fun and inspiring little shop aims to provide brides to be an individualized and stress-free experience while they are having their dresses altered to perfection for their big day. If you are hired, you will work with the owner and a great team of seamstresses directly every day. Some of your responsibilities would include: Answering all phone calls, emails and voicemails about the shop and the process of alterations with a warm and pleasing attitude. Maintaining the online appointment scheduling program. This may, on occasion, require you to call potential customers back and/or ensure the availability of the seamstress. Screening customer information and make sure the necessary information is passed on to fitters or seamstresses. Assisting the brides in and out of their gowns, if necessary. Informing brides about the alterations and ensure transparency throughout all stages of the process. Maintaining a close and friendly relationship with clients. If you would like to work with us, you will need: Excellent communication skills—written and oral. Must be able to articulate and communicate with customers and staff effectively. Basic computer skills is a must. To be able to work with associates, management, clients and visitors from diverse backgrounds respectfully and courteously. To be able to manage multiple tasks simultaneously while prioritizing and paying attention to detail. At least 2 years of customer service experience. Bridal experience is preferred but not necessary for the right personality. Necessary training will be provided. To be able to resume responsibility for immaculate presentation and organized reception area. Hours: Our shop is closed on Sundays. However, you MUST be able to work late evenings (no later than 7pm) and Saturdays. Summers are the busiest time for weddings. As such, our shop is always at its busiest from March to October. While working hours from November to March will be flexible with generous paid time off, being able to work as needed during the summer months is a MUST for this job. Salary: You will start with an hourly rate that is commensurate with experience. However, employees with the right attitude will have opportunities to grow and earn more including. You will receive the necessary training and professional development for pay raises and bonuses based on work performance. If this sounds like the perfect job for you please contact us. Please introduce yourself and tell us a little bit about why you would be perfect for the job. Please also include your availability. We are looking forward to finding a great fit to join our team. We use email so be sure to check your email. Only applications with an introduction will be considered. Job Type: Full-time
Office Clerk Position - Full Time Join our growing team as a bilingual office clerk. This role combines administrative support with customer service in our local office. Key Requirements: - Fluent in Spanish and English (written and verbal) - Proficiency in Microsoft Office Suite and data entry - Strong customer service and communication skills - Prior office experience preferred Responsibilities: - Process customer data and maintain accurate records - Handle bilingual phone calls and customer inquiries - Perform general office duties including filing and document management - Support staff with administrative tasks Benefits: - Competitive hourly wage - Health insurance - Paid time off - 401(k) plan Location: College Point ,New York
This position is responsible for assisting a multi faceted and flourishing company in the successful operation of their day-to-day business and growth. This role is responsible for communicating direction, helping and follow-up on policies, procedures and assigned projects as directed. The position will be responsible for managing multiple administrative functions related to executive support, coordinating meetings, and will collaborate on special projects and assignments as needed. He/she will be responsible for confidential and time sensitive material in an environment where professionalism, competence, communication skills and confidentiality are of paramount importance. Come join an organization that personifies excellence and continually strives to provide world-class customer service to our valuable customers. Consider becoming a member of our team! This person must have the ability to interact with everyone in a fast-paced environment, sometimes under pressure while remaining flexible, proactive, resourceful and efficient. The person must have the highest levels of professionalism and confidentiality. We are looking for the services of an achievement-oriented, career-minded Administrative Assistant to effectively support a growing company. Candidate should be a self starter and highly motivated to provide excellent work product. Must be flexible and willing to “wear many hats” at any time for a small office environment. Primary duties include: Office Administration Office administration experience preferred in a telecom or IT related field. Communicate and handle incoming and outgoing communication. Assist with preparation of presentation material. Review and summarize various reports and documents. Prioritize multiple projects and initiatives simultaneously. Arrange travel schedules and reservations for management as needed. Must possess strong written and verbal communication skills Must be detail oriented. Independently and proactively prioritize and handle multiple responsibilities. Highest of proficiency at Microsoft Office, Smartsheet, CRM, all Social Media portals and tools, including Excel, Word, PowerPoint, Outlook Maintain Executive calendars including scheduling all travel, meetings, setting up conference calls, etc.; Prepare board presentations and minutes for distribution to members and investors. Establish accessible and supportive relationships with auditors, project managers, remote support consultants. Develop and prepare spreadsheets, PowerPoint presentations, and other documents as required. Prepare routine and advanced correspondence including letters, memoranda, and reports; Resolve problems and make recommendations related to administrative functions; Perform general office duties such as ordering supplies, office staff PTO calendars, general office cleanliness, processes High energy individual with self-direction, discretion and strong work ethic; Demonstrated ability to work collaboratively and in a team-oriented environment; Outstanding verbal, interpersonal and written communication skills; Proven track record of time-management, multi-tasking and meeting tight deadlines Qualified candidates will have significant experience in a similar role, with a reputation for maintaining confidentiality, using discretion and good judgment. Excellent computer skills, a high attention to detail in all written and verbal correspondence, and a high level of professionalism are required. Office Management SOPs Administrative Assistant/CSR The CSR handles customer inquiries, issues, and support requests, ensuring positive customer experiences. Primary Responsibilities: Client Support: Handle incoming client calls, emails, and chat requests. Troubleshoot and resolve issues related to telecom services and IT systems. Ticketing System: Create and manage service tickets, ensuring they are properly categorized and escalated if necessary. Follow up on tickets to ensure timely resolution. Product/Service Knowledge: Maintain up-to-date knowledge on company products, services, and troubleshooting procedures. Provide customers with clear instructions, support materials, and service updates. Customer Relationship Management: Ensure customer satisfaction by being empathetic, proactive, and communicative. Track customer feedback and suggest improvements to services or processes. Escalation Handling: Escalate unresolved issues to the appropriate department or technician. Ensure escalations are tracked and handled promptly. Key Tools: Revio, HubSpot, MS Teams, Misc Sales tool The Administrative Assistant’s primary goal is to ensure efficiency, organization, and effective communication, handling a variety of tasks across different industries (technology and construction). General Responsibilities: Calendar Management: Organize and maintain the CEO’s calendar, ensuring that all meetings, deadlines, and appointments are aligned with priorities. ** Communication Management:** Serve as the point of contact between the CEO and employees, clients, partners, and stakeholders. ** Document Preparation & Filing:** Prepare reports, presentations, and other documents as required by the CEO. Maintain organized digital and physical filing systems. ** Travel Coordination:** Organize travel plans, including flights, accommodations, and itineraries. Meeting Support: Prepare meeting agendas, take notes, and ensure follow-ups. ** Project Management Assistance:** Coordinating with Project Manager to maintain calendar and ensure all projects are on time and all tasks are communicated properly. ** Financial & Expense Tracking:** Assist with keeping receipts and expenses up to date working with company accountant. ** Confidentiality & Discretion:** Maintain confidentiality and exercise discretion in handling sensitive information. Job Type: Full-time ** Pay:** $46,500-52,500K per year Benefits: 401(k) Dental insurance Life insurance Paid time off Professional development Referral program Schedule: Start time 7 am ceo call 8:30-5:30 in office Monday to Friday Experience: Administration (2+years experience) Ability to Relocate: New York, NY 10018: Relocate before starting work (Required) Work Location: In person
Luxury Home Scent Boutique is a distinguished luxury brand known for its exquisite, handcrafted home fragrances and decor. Our products are celebrated for their elegant designs and superior craftsmanship, offering a refined sensory experience that elevates the atmosphere of any space. The Opportunity: Our Madison Avenue flagship team is growing! We are looking for a dynamic Assistant Store Manager to be at the forefront of driving sales and delivering extraordinary customer experience. This is an exceptional opportunity to represent a premium brand in this iconic neighborhood and participate in shaping the store’s overall success. Key Responsibilities: Sales Leadership: Provide top-tier service to each customer while showcasing the quality and craftsmanship of our collection, reaching sales targets, preparing sales reports, and building long-term customer loyalty. Team Leadership: Train, and mentor a team of sales associates, ensuring they understand and uphold the brand’s luxury standards and provide exceptional service. Brand Representation: Oversee the store’s visual merchandising to create an inviting, sophisticated environment that aligns with the brand’s prestigious image. Inventory and Stock Management: Keep a close eye on inventory levels, manage stock replenishments, and ensure that products are always available to meet customer demand. Market Awareness: Monitor trends and competitor activity, adjusting strategies to keep the store competitive and engaging. Brand Promotion: Take initiative to create buzz around Luxury Home Scent Boutique through in-store events, local partnerships, and customer engagement that brings foot traffic to the boutique. Qualifications: Minimum 2 years as assistant manager in a luxury brand, with a preference for experience in fragrance, beauty and/or design. A strong passion for customer service with an ability to engage and connect with clientele. Proven leadership skills, with experience training, and motivating teams to achieve excellence. Entrepreneurial mindset with a focus on sales growth and brand visibility. Ability to lift and carry 25 lbs at a time. Comfortable using retail POS systems and basic computer programs, including Microsoft Office, PowerPoint, Excell. Availability to work 40 hours per week, including weekends If you believe you’re the perfect fit, we’d love to hear from you! Please send us your resume along with a brief introduction explaining why you’d make an excellent addition to the Baobab Collection team. Job Type: Full-time Pay: $61,000.00 - $65,000.00 per year Benefits: 401(k) matching Employee discount Flexible schedule Paid time off Shift: 8 hour shift Work Location: In person
Job Title: Vehicle Service Advisor Location: 2311 Forest Avenue, Staten Island, NY 10303 Job Type: Full Time Reports To: Service Manager Job Summary We are seeking a highly motivated Vehicle Service Advisor to join our team. The ideal candidate will be the bridge between customers and our service department, ensuring top-notch customer satisfaction while coordinating vehicle repairs and maintenance. If you have excellent communication skills, technical knowledge of automobiles, and a passion for customer service, we want to hear from you! Key Responsibilities - Customer Service & Communication - Greet customers in a friendly and professional manner. - Listen to customer concerns and accurately document vehicle issues. - Provide detailed explanations of recommended services and repair costs. - Maintain clear and consistent communication with customers throughout the service process. - Ensure a positive customer experience by addressing concerns and following up post-service. - Schedule appointments and manage the daily service workflow. - Assign work orders to technicians based on their expertise and workload. - Coordinate with the parts department to ensure timely availability of necessary components. - Monitor the progress of repairs and update customers as needed. - Prepare accurate and detailed repair orders and estimates. - Ensure all service documentation is completed and recorded properly. Recommend preventive maintenance services based on manufacturer guidelines. Inspect completed work to ensure it meets company and industry standards. Qualifications & Requirements - Excellent communication, interpersonal, and organizational skills. - Ability to multitask in a fast-paced environment. - Valid driver’s license. Benefits - Competitive salary - Paid time off and holidays. - Employee discounts on services and parts. If you are passionate about the automotive industry and have a customer-first mindset, apply today and become a valued member of our team!
We are looking for a Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasksManage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests collecting necessary information (like contact details and exact dates of their stay)Welcome guests upon their arrival and assign roomsProvide information about our hotel, available rooms, rates and amenitiesRespond to clients’ complaints in a timely and professional mannerLiaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needsConfirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guestsUpsell additional facilities and services, when appropriateMaintain updated records of bookings and payments Requirements and skills Work experience as a Hotel Front Desk Agent, Receptionist or similar roleExperience with hotel reservations software, like Cloudbeds and RoomKeyPMSUnderstanding of how travel planning websites operate, like Booking and TripAdvisorCustomer service attitudeExcellent communication and organizational skillsDegree in hotel management is a plus
About the role we are seeking talented line cooks for miznon at our nyc locations. These are full time, hourly positions with an asap start date. While you must be comfortable working independently, you must also appreciate a strong team environment. We support a culture of promoting from within and growing a career within the company and are seeking the right candidate who also shares our values. Some prior kitchen experience is mandatory. Responsibilities: • manage a station from prep to service • work with the chef and kitchen team to memorize and execute basic meal prep procedures • ensure that all food prep and storage areas and kitchen station meet regulation cleaning standards • maintain a level of professionalism during service (i.E. Interact with guests, cook beautiful food with grace, keep your station clean, etc.) • interact with guests and create a warm atmosphere (we operate open kitchens, so this is a must!) • collaborate with the team to create new dishes, keeping local produce and season in mind • adhere to restaurant closing procedures skills and requirements: • minimum 1 year of experience cooking in a high-volume kitchen • ability or willingness to work in a fast-paced kitchen • basic knife skills • strong customer service skills, detail-oriented and organized (we operate open kitchens, so your presence is key!) • must be professional and enthusiastic, a team player that is willing to learn with positive attitude • must be excited about our food, brand and story • basic food and kitchen safety knowledge • nyc food handler’s certificate is a plus • desire to create an upbeat, fun atmosphere must have food handler’s certificate available nights and weekends english preference bilingual preferred please come in mondays 2pm-4pm only bring your resume
Assistant Manager – Sunspel Store At Sunspel, we are proud to represent a legacy of timeless craftsmanship and quality. As an Assistant Manager, you will play a pivotal role in delivering an exceptional customer experience while supporting the Store Manager in driving sales and operational excellence. Key Responsibilities 1. Leadership & Team Development • Assist in leading, motivating, and developing the store team to achieve sales targets and deliver outstanding customer service. • Provide mentorship and training to team members, ensuring they embody Sunspel’s brand values and standards. • Step in to manage the store in the absence of the Store Manager. 2. Customer Experience • Deliver a personalized, high-quality shopping experience that reflects Sunspel’s heritage and commitment to craftsmanship. • Build lasting relationships with customers, focusing on client development and repeat business. 3. Sales Performance • Assist in achieving store sales goals by driving individual and team performance. • Monitor key performance metrics, such as conversion rates and average transaction value, and implement strategies to improve results. 4. Store Operations • Support the Store Manager in managing day-to-day operations, including stock control, visual merchandising, and ensuring the store is presented to the highest standard. • Ensure compliance with company policies and procedures, including health and safety regulations. 5. Problem Solving & Decision Making • Address customer concerns effectively, resolving any issues promptly and professionally. • Identify opportunities to improve store processes and share feedback with the Store Manager and Head Office. Skills & Qualifications • Proven retail experience, preferably within a luxury or premium brand environment. • Strong leadership and interpersonal skills, with a passion for team development. • Excellent customer service skills and the ability to build rapport with diverse clientele. • A results-driven mindset with the ability to analyze sales data and identify improvement areas. • Organizational and multitasking skills to manage priorities effectively. Why Join Sunspel? At Sunspel, you’ll be part of a team that values heritage, quality, and innovation. This role offers opportunities for professional growth, a collaborative work environment, and the chance to represent a brand synonymous with timeless luxury. If you’re passionate about delivering exceptional customer experiences and thrive in a leadership role, we’d love to hear from you!
Comedy Club Manager - Part-time Fridays: 6:00 PM – 11:00 PM Saturdays: 4:00 PM – 11:00 PM Pay Rate: $25–$35/hour (depending on experience) About Us: High Line Comedy Club is a vibrant and welcoming space for comedy lovers. We’re dedicated to delivering exceptional entertainment and creating a memorable experience for our guests. We’re looking for a reliable and enthusiastic Comedy Club Manager to help ensure our shows run smoothly. Key Responsibilities: Event Setup: Configure the event space, including stage, AV systems, and arranging tables and chairs to match the evening’s requirements. Guest Check-In: Manage guest check-in using the Eventbrite app, ensuring a seamless entry process. Customer Support: Address and resolve guest inquiries and issues in a friendly and professional manner. Venue Maintenance: Bussing tables and reset the space between shows to maintain a welcoming environment. Coordination: Communicate effectively with the club owners and report any issues or updates as needed. Requirements: - Previous experience in event management, hospitality, or customer service preferred. - Familiarity with AV systems and basic troubleshooting skills is a plus. - Strong interpersonal and communication skills. - Ability to multitask and remain calm under pressure. - Availability to work Fridays and Saturdays during the stated hours. Must be at least 18 years old. What We Offer: - Competitive hourly pay. - Fun and energetic work environment surrounded by laughter and entertainment. - Opportunity to grow as the club expands its operations. If you’re organized, personable, and enjoy being part of a lively entertainment scene, we’d love to hear from you!
Job Type: Full-Time Location: Brooklyn Navy Yard Job Summary: We are seeking an organized and efficient Dry Cleaner Production Coordinator to join our team at our dry cleaning production facility. In this role, you will act as a key liaison between our boutique stores, production team, and customers, ensuring smooth operations and excellent customer service. The ideal candidate will be detail-oriented, adaptable, and able to work well under pressure while maintaining a positive, team-oriented attitude. Key Responsibilities: Communication: Serve as the primary point of contact between boutique stores, production, and customers. Ensure timely and clear communication regarding garment status, special requests, or any issues that arise. Garment Care: Maintain a keen eye for detail in all garment handling, ensuring that each item is processed, cleaned, and finished to the highest quality standards. Multitasking: Manage multiple tasks and priorities simultaneously, such as tracking orders, coordinating between departments, and addressing customer concerns. Flexibility: Adapt to changes in workflow or priorities as needed and be willing to take on various tasks that arise during day-to-day operations. Working Under Pressure: Stay calm and efficient during peak times or challenging situations to meet deadlines and ensure customer satisfaction. Mental Focus: Demonstrate strong concentration and attention to detail, even during busy periods, to ensure high-quality results. Bilingual: Fluency in both Spanish and English is preferred to effectively communicate with a diverse customer base and team members. Easygoing Attitude: Maintain a friendly, approachable demeanor with customers and colleagues alike, fostering a positive and collaborative work environment. Additional Duties: Be open to assisting with other tasks, such as inventory management or equipment maintenance, as needed to support the smooth operation of the facility. Qualifications: High school diploma or equivalent (some college preferred) Experience in a customer service or production role (preferably in the dry cleaning or garment industry) Strong communication skills in both English and Spanish (written and verbal) Ability to multitask, prioritize, and work effectively under pressure Attention to detail and commitment to quality garment care Flexible, team-oriented, and willing to take on new responsibilities Positive attitude and ability to interact with customers and coworkers in a friendly, professional manner. How to Apply: Interested candidates are invited to submit a resume and cover letter highlighting their experience and qualifications for the role. Join our team and contribute to maintaining the high standards of quality and service our customers expect!
We are looking for a friendly and experienced individual to join our team as a Cashier & Customer Service Associate at Juice Time. The ideal candidate should have excellent customer service skills and experience managing cashier duties. In addition to handling transactions and ensuring a great customer experience, you’ll also assist in preparing juices and sweets during busy hours. If you’re a team player who thrives in a fast-paced environment, we’d love to hear from you!
A compelling opportunity exists for a Sales Associate to join our new cosmetic shop in H-Mart, located at 38 W 32nd St, New York, NY 10001. Experience as a cosmetic sales associate is preferred. Knowledge about Korean cosmetic brands is a big plus. Job Requirements - Have full knowledge about the products, explain about them to customers - Greet customers and assist them if needed - Make sales and recommendations - Store management and product display - Any other customer service-related tasks - Fast learning skills - Responsibility and punctuality Job Types: Full-time, Part-time Pay: $16.50 per hour Benefits: - Employee discount - Flexible schedule Shift: - Day shift - Evening shift - Morning shift Weekly day range: Weekends as needed Education: High school or equivalent (Preferred) Work Location: In person
Nan Xiang Xiao Long Bao has been selected as Michelin-recommended Shanghainese food for 9 consecutive years since 2007 and has been featured on various media and websites such as New York Magazine, Eater, Gothamist, Grub Street, Serious Eats and many more as “The City’s Best Soup Dumplings”. We are seeking a friendly and efficient Host/Cashier to join our dynamic team. In this role, you will be the first point of contact for our guests, ensuring they feel welcomed and valued. Your responsibilities will include managing guest seating, taking orders, and processing payments while providing exceptional customer service in a fast-paced environment. If you have a passion for hospitality and enjoy working with people, this is the perfect opportunity for you. Responsibilities Greet guests warmly upon arrival and manage their seating arrangements. Provide menus and explain daily specials to guests. Take food and beverage orders accurately and efficiently. Process transactions using POS system, ensuring accuracy in billing. Address guest inquiries and provide assistance as needed to enhance their dining experience. Maintain cleanliness and organization of the front-of-house area. Collaborate with kitchen staff to ensure timely service of orders. Handle guest complaints professionally, striving for resolution to ensure satisfaction. Skills Previous experience in a restaurant or hotel setting is preferred. Strong guest relations skills with a focus on customer service excellence. Excellent phone etiquette for handling reservations and inquiries. Familiarity with POS or similar point-of-sale systems is a plus. Ability to work in a fast-paced environment while maintaining attention to detail. Strong communication skills and a friendly demeanor are essential for success in this role. A background in food service or hospitality will be beneficial but is not required. Join us as we create memorable experiences for our guests! Bilingual in Chinese and English is preferred Please contact us with your work availability Job Types: Full-time Pay: $15.00 - $20.00 per hour Benefits: Employee discount Flexible schedule Health insurance Job Type: Full-time Pay: $17.00 - $20.00 per hour Shift: Day shift Evening shift Morning shift Night shift Ability to Commute: Flushing, NY 11354 (Required) Ability to Relocate: Flushing, NY 11354: Relocate before starting work (Required) Work Location: In person
We are a Family Owned Tax office seeking a Full-time Bilingual Tax Preparer to join our team for the upcoming tax season . This is a seasonal role with potential to turn permanent based on experience and performance. Were located in the North Eastern Area of the Bronx and Please note this in an In- person position . *** PTIN and NY Registration ID MANDATORY *** The Ideal Candidate must be able to Independently Prepare complex tax returns , conduct tax research, and perform other accounting tasks. A+ if the respondent is familiar with Ultra Tax and Quickbooks. Must be Bilingual in Spanish and English ! Responsibilities: Preparation of complex corporate, partnership, high net worth individual, trust, and tax- exempt, entity tax returns. Preparation of business and personal tax projections, financial statements, form w2s and 1099s. Review and adjustment of client's books and records Respond to federal, state and local tax notices and assist in Federal, State and Local audits and examinations Conduct research of federal , state and international tax issues Advise clients on Tax Issues and aide in resolving Requirements for Role : 2-3 Years Accounting and Tax Experience with public accounting Strong Tax Compliance and accounting skills Excellent analytical and problem-solving skills Strong Management Skills Able to work comfortably under pressure and meet tight deadlines Knowledge of foreign reporting requirements a plus A+ Pay : $20 - 25 Hourly , Depending on experience Ability to Commute : Bronx NY 10470 Education : Associate Degree Required Experience : Tax Accounting - 2 years minimum Tax - 2 years Minimum Customer Service - 2 years Required
Job Summary : Full- Time Medical Assistant at our Upper East Side Office. The Medial Assistant is responsible for performing the highest quality of medical, clinical and clerical tasks in a medical setting. Schedule : Full time, Monday - Friday 9am-5:00 pm . Open Flexibility to help cover in a team environment is needed. Medical Assistant Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective providers Assist physician in medical , cosmetic and laser procedures Prep rooms before and after patients, including checking all equipment at the beginning of each shift to ensure all is in proper working order Daily scan all retail and cosmetic products and medical supplies and alert Practice Manager of any low level supplies Qualifications Healthcare experience required Nationally Certified Medical Assistant preferred Experience using EMR software and patient scheduling system Must be computer savvy Strong communication, interpersonal and organizational skills Excellent patient relations and customer services skills
Ruiz Financial Solutions is seeking a highly motivated and customer-oriented Customer Service Representative to join our dynamic team in the financial services industry. As a premier provider of financial solutions, we pride ourselves on our commitment to excellence and delivering top-notch services to our clients. In this role, you will serve as the first point of contact for our valued customers, addressing their inquiries and concerns with professionalism and efficiency. Your ability to understand customer needs and provide relevant solutions will play a critical role in enhancing customer satisfaction and loyalty. You will be responsible for managing various customer interactions, including phone calls, emails, and chat messages, ensuring timely and accurate responses. As part of a collaborative team, you will have the opportunity to develop your skills in the financial sector while contributing to the overall success of the company. We are looking for individuals who are not only passionate about helping others but also possess a strong desire to grow within a thriving organization. If you are ready to make a significant impact on our customers' experiences and support their financial goals, we encourage you to apply and join our mission to empower clients through exceptional service. Responsibilities Manage inbound and outbound customer communications via phone, email, and chat. Provide prompt and accurate information to clients regarding financial products and services. Assist customers with account inquiries, transaction issues, and service requests. Identify and escalate priority issues to the appropriate departments as necessary. Conduct follow-up calls to ensure customer satisfaction and resolution of issues. Maintain detailed records of customer interactions and transactions in our CRM system. Collaborate with team members to enhance customer service processes and improve efficiency.
Job Title: Crepes Maker Location: Bora Bora Smoothie Cafe - Staten Island Hylan Blvd Position Type: Full-Time/Part-Time About Us: At Bora Bora Smoothie Cafe - Staten Island Hylan Blvd, we specialize in crafting delicious and beautifully presented crepes that delight our customers. We’re dedicated to using high-quality ingredients and providing a warm, welcoming atmosphere for our guests. Role Overview: As a Crepes Maker, you will be responsible for preparing a variety of sweet and savory crepes to order. Your expertise and creativity will help us deliver exceptional dishes that enhance our menu and attract new customers. Key Responsibilities: Crepe Preparation: Prepare and cook crepes according to our recipes and presentation guidelines. Ensure each crepe meets our quality standards for taste and appearance. Customer Interaction: Take orders and interact with customers to understand their preferences and special requests. Provide recommendations and answer questions about the menu. Menu Development: Assist in developing new crepe recipes and seasonal specials. Experiment with flavors and ingredients to keep our menu exciting and innovative. Quality Control: Monitor the quality and consistency of crepes. Make adjustments to cooking techniques and recipes as needed. Sanitation and Safety: Maintain a clean and organized kitchen area. Follow all food safety and hygiene procedures to ensure a safe working environment. Inventory Management: Keep track of ingredient levels and assist with ordering supplies. Ensure proper storage and handling of ingredients. Qualifications: Previous experience as a crepe maker or in a similar role is preferred but not required. Strong passion for cooking and attention to detail. Excellent customer service skills and the ability to work well in a team. Ability to handle a fast-paced environment and multitask effectively. Flexibility to work various shifts, including weekends and holidays.