



Be the welcoming face of ATAX Inwood
Do you enjoy helping people, staying organized, and making a busy office run smoothly? ATAX Inwood is looking for a friendly, reliable, and detail-oriented Front Desk Receptionist to create a great first impression for every client. You’ll be an important part of our team, helping clients feel supported while keeping day-to-day office operations on track.
This is a hands-on, people-focused opportunity for someone who enjoys variety, communicates confidently in English and Spanish, and takes pride in delivering excellent service—even during our busiest periods.
What you’ll do
Welcome clients and visitors, assist with check-in, manage the waiting area, and coordinate client flow.
Answer incoming calls, respond to routine questions, take accurate messages, and route requests to the right team member.
Support clients with tax-return copies, refund-status inquiries, and document pickup while following strict identity-verification and confidentiality procedures.
Monitor front desk email, organize client documents, scan and print materials, and maintain accurate client records and pending files.
Prepare client packages, create invoices, process payments accurately, and complete daily credit-card settlement tasks.
Coordinate incoming and outgoing mail, shipping, deliveries, and tracking; help maintain an orderly, well-stocked reception area.
Use Microsoft Office, Google Workspace, and office/tax software to support daily administrative work.
Collaborate with tax preparers and the Office Manager to resolve client questions, support office opening and closing procedures, and assist with occasional projects or class registrations.
What we’re looking for
Bilingual proficiency in English and Spanish.
2–5 years of reception, administrative, clerical, or customer service experience (or comparable experience).
Strong communication, organization, multitasking, and problem-solving skills.
Experience working in a tax preparation office and a working knowledge of taxes
Comfort with computers, Microsoft Office (including Word and Excel), and Google Workspace; willingness to learn office systems.
A warm, professional attitude, attention to detail, and sound judgment when handling confidential information.
Ability to stay calm, helpful, and accurate in a fast-paced, client-facing environment..
Why this role matters
You’ll help shape every client’s experience—from the first phone call to the final document pickup. Your organization, professionalism, and care will make a meaningful difference to clients and coworkers alike.
Position details
Company: ATAX Inwood | Reports to: Office Manager
Compensation, schedule, employment type, and benefits: To be added by the hiring team before posting.
Ready to join our team?
If you’re a bilingual, service-minded professional who enjoys connecting with people and keeping things running smoothly, we’d love to hear from you. Apply through ZipRecruiter and tell us why you’d be a great fit for ATAX Inwood.
ATAX Inwood is an equal opportunity employer. Reasonable accommodations are available for qualified applicants and employees in accordance with applicable law.
Company Description
The ATAX brand started in 1986 with a small budget and a dream to offer exceptional tax support. Our brand has always been focused on providing top-tier service with a community-driven approach. Today, locally-owned ATAX offices are helping alleviate the stress of taxes and small business management to communities nationwide.
Company Description
The ATAX brand started in 1986 with a small budget and a dream to offer exceptional tax support. Our brand has always been focused on providing top-tier service with a community-driven approach. Today, locally-owned ATAX offices are helping alleviate the stress of taxes and small business management to communities nationwide.
- Experience
- Required
- Employment
- Full-time

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