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We are seeking a reliable and well-organized Office Administrator, preferably female, to join our team. The ideal candidate will be responsible for handling day-to-day administrative tasks, ensuring smooth office operations, and providing support to management and staff. Key Responsibilities: Manage office correspondence including emails, calls, and documents. Maintain and organize office files, records, and supplies. Assist in scheduling meetings, preparing reports, and coordinating office activities. Support HR and management with administrative tasks as needed. Greet and assist visitors, clients, and staff in a professional manner. Ensure office equipment and facilities are well-maintained. Perform other clerical and administrative duties as assigned.
At CCA, we are committed to fair transparent pay, and we strive to provide competitive market-informed compensation. The successful candidate's salary is determined by the combination of knowledge, skills, competencies, experience and geography. Our goal is to continue to make CCA one of the most desirable nonprofit places at which to work, and in part, recognize the importance of work-life balance. Position Summary: Job Summary: The Receptionist greets all CCA participants, visitors, vendors and staff, handles appointment scheduling, check-ins, payments and helps participants navigate CCA’s office. The receptionist provides general office support to all programs within the 25 Chapel Street office with a variety of clerical activities and related tasks like answering incoming calls, directing calls to appropriate staff, mail distribution, and similar clerical duties as assigned. Direct Supervisor: Manager of Operation and Human Resources Responsibilities: Greet staff, visitors, vendors and participants, checking participants in for appointments per front desk established procedure, and providing all visitors/vendors an attestation form with HIPAA Confidentiality Statement. Assist participants in scheduling and rescheduling appointments and provide reminders of upcoming appointments. Answer telephone calls, routing calls to the appropriate person. Facilitate participant referrals and admissions by collecting information via telephone or in- person. Update participant demographic information in the electronic health record information. Collect and reconcile payments from participants, where applicable following established procedures. Be a point of contact for participant and visitor questions, providing answers directly or directing them to the right resource. Provide Metrocards to eligible participants. Provide coverage for other clerical duties as needed. Participate in staff meetings, supervisory meetings, and training. Identify and report opportunities to improve the quality of care, staff effectiveness, and participant satisfaction. Word process reports, memoranda and correspondence. Purchases Orders for medical and office supplies. Create IDs and replacement IDs Reminding participants when their insurance expires. Conduct timely reviews of staff credentials in Streamline Verify to ensure proper credentialing verification Manage the Public Transport Automated Reimbursement (PTAR) process, submitting required reports and addressing issues. Run Central Registry Report Add and Discharge participants. Medical Dispensing Report from eCR once per week every week. Assist with Insurance Verification Supervise reception area. Maintain a clean, welcoming and comfortable environment. Receiving and sorting daily mail and packages. Uploading photo to EHR Member of CCA Office Safety Committee. Perform data entry or other administrative tasks as assigned. Qualifications: High School Diploma or GED Associate's/Bachelor's degree. (Related experience will be considered in lieu college degree) 3+ years of experience in a front desk / receptionist role required. Experience with Electronic Health Records preferred. Commitment to and experience in working with adults with diverse cultural backgrounds who are involved, or at risk of involvement, with the criminal/juvenile justice system, HIV/ AIDS, or substance abuse. Exemplary customer service skills. Strong organizational and attention to detail skills Computer Skills required Bilingual in English and Spanish preferred. Experience in a receptionist role of a busy healthcare clinic is desired. ALL APPLICANTS MUST SUBMIT COVER LETTER WITH RESUME. 12 paid holidays per year 20 days of earned time off (ETO) for full-time staff, with the ability to use it after 90-days of employment. Time off is earned starting on your first day. 7 days of paid sick time 100% paid family leave 3% retirement contribution regardless of employee contribution, applicable to salary after the 1st 6 months of employment Public Service Loan Forgiveness (PSLF) Program
Position Overview: The Administrative Assistant will provide essential support to the LevineFam Charities Inc team, ensuring smooth daily operations and helping us serve our clients efficiently. This role is ideal for a highly organized individual who enjoys working behind the scenes to keep things running seamlessly. Key Responsibilities: • Manage and respond to general emails and phone inquiries., • Schedule and coordinate virtual meetings and appointments., • Maintain digital records, databases, and filing systems., • Prepare and format documents, reports, and presentations., • Assist with donor communications, including thank-you letters and receipts., • Support event planning and virtual workshops when needed., • Perform other administrative tasks as assigned. Qualifications: • High school diploma or equivalent., • 1+ years of administrative or clerical experience., • Proficiency in Microsoft Office Suite (Word, Excel) and Google Workspace., • Strong written and verbal communication skills., • Ability to work independently, manage time effectively, and meet deadlines., • Comfortable using Zoom and other virtual collaboration tools. Compensation & Benefits: • Hourly pay based on experience., • Flexible scheduling (within standard business hours)., • Remote work with occasional virtual team meetings., • Opportunity to contribute to meaningful, mission-driven work.
We are seeking a detail-oriented and compassionate Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for providing exceptional patient service while managing various administrative tasks in a fast-paced medical environment. This role requires proficiency in medical terminology, strong organizational skills, and the ability to handle multiple tasks efficiently. Responsibilities • Greet patients warmly and manage the front desk operations, ensuring a welcoming environment., • Schedule patient appointments using EHR systems., • Perform insurance verification and collect payments as needed, adhering to HIPAA regulations., • Maintain accurate medical records and documentation review, including CPT coding and ICD-10 coding., • Handle multi-line phone systems with professionalism, addressing inquiries and directing calls appropriately., • Assist with medical billing processes and coordinate care plans for patients., • Provide clerical support including filing, typing, and maintaining office organization., • Collaborate with healthcare providers to ensure seamless patient care and efficient office management., • Utilize Microsoft Office and other computer skills for various administrative tasks. Qualifications • Previous experience as a Medical Receptionist or in a similar medical administrative support role is preferred. (Workers Comp and No-Fault), • Familiarity with EMR., • Knowledge of medical terminology, ICD coding (ICD-10), CPT coding, and health information management is essential., • Bilingual candidates are encouraged to apply to enhance patient communication., • Strong customer service skills with an emphasis on patient service and office experience., • Excellent phone etiquette and typing skills are required for effective communication., • Ability to work collaboratively within a team while managing individual responsibilities effectively. Join our dedicated team in providing outstanding healthcare services while ensuring a positive experience for our patients. We look forward to welcoming you aboard!
We are seeking a detail-oriented and proactive Administrative Assistant to join our team. The ideal candidate will provide essential support to our operations, ensuring smooth administrative processes and enhancing overall productivity. This role requires strong organizational skills, effective Bi-Lingual (Chinese: Cantonese/Mandarin) communication abilities, and a commitment to delivering exceptional customer service. Responsibilities • Manage clerical tasks including filing, data entry, and maintaining organized records, • Operate phone systems to handle incoming calls and direct them appropriately, • Provide administrative support to various departments as needed, • Proofread documents for accuracy and clarity before distribution, • Maintain office supplies inventory and place orders when necessary, • Serve as a personal assistant to senior staff, managing tasks effectively, • Collaborate with team members to improve office processes and workflows Qualifications • Proven experience in an administrative or clerical role is preferred, • Proficiency in Google Workspace (Docs, Sheets, Drive), Microsoft Office (Word, Excel) is essential, • Strong organizational skills with the ability to manage multiple tasks simultaneously, • Excellent verbal and written communication skills, • Ability to work independently as well as part of a team, • Familiarity with phone systems and basic office equipment, • Attention to detail with strong proofreading capabilities, • A positive attitude and a willingness to learn new skills, • College Graduate, • Bi-Lingual Chinese: Cantonese/Mandarin Join our dynamic team where your contributions will be valued, and you will have the opportunity to grow professionally!
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