Bilingual Customer Service Representative / Front Desk Associate (Spanish-English) - TaxVance LLC

Are you a customer-service pro fluent in English, Mandarin and Cantonese. We're seeking for an Office Administrator/Customer Service Representative to join our dynamic team at Melody Benefits. This role involves helping clients resolve issues efficiently, with a customer-first approach, and contributing to a collaborative and supportive work environment. If you’re a problem-solver with great communication skills and enjoy a fast-paced office environment, this could be the perfect opportunity for you. Why Join Us? Competitive Pay: Earn between $52,000-$56,000 annually Benefits: 401(k), Health Insurance, Paid Time Off Stability: Full-time position with regular hours Work Location: In person, collaborative work environment Growth Opportunities: Develop your skills in a dynamic, supportive setting Key Responsibilities: Manage high volumes of incoming calls, addressing customer needs and resolving issues efficiently. Identify customer concerns and provide accurate, complete information using our resources. Handle customer complaints professionally, offering timely solutions and follow-ups. Keep accurate records of customer interactions and processes. Follow established communication guidelines and procedures. Go the extra mile to ensure customer satisfaction and engagement. Skills You’ll Need: Proven experience in customer support or client service roles. Strong phone communication skills, active listening, and adaptability to various customer personalities. Customer-centric attitude with excellent multitasking and time-management abilities. A positive attitude, willingness to learn, and a desire to grow within the role. Requirements: High school diploma required; some college education preferred. Bilingual: Fluent in English, Cantonese and Mandarin Strong verbal and written communication skills. Apply now and help us make a difference in our customers' experiences! Job Type: Full-time Pay: $52,000-$56,000 per year Benefits: 401(k) Health insurance Paid time off Shift: 8 hour shift Education: High school or equivalent (Preferred) Language: Mandarin (Required) Cantonese (Required) Work Location: In person

We are a growing pediatric therapy clinic located in the heart of New York City, dedicated to providing high-quality occupational, physical, and speech therapy to children and families. Our compassionate, multidisciplinary team is committed to delivering client-centered care in a supportive and inclusive environment. Position Summary We are seeking a detail-oriented, organized, and proactive Healthcare Administrative Coordinator to support day-to-day clinic operations, with significant responsibility for billing, insurance verification, and revenue cycle management. This role begins as a contractor position, with a path to permanent employment based on performance and clinic needs. Key Responsibilities Billing & Insurance (60%) Manage end-to-end billing processes for private clients and third-party insurance payers. Verify insurance eligibility and benefits prior to services rendered. Submit and track claims through clearinghouses or EMR systems. Follow up on unpaid claims, denials, and appeals to ensure timely reimbursements. Generate patient statements and manage patient billing inquiries professionally and empathetically. Administrative Support (40%) Assist in scheduling appointments and managing clinician calendars. Maintain up-to-date client records and intake documentation in EMR. Ensure HIPAA compliance across all administrative processes. Support general clinic operations, including supply ordering, front desk coverage, and coordination with therapists and families. Qualifications Associate’s or Bachelor’s degree in Healthcare Administration, Business, or related field (or equivalent experience). Minimum 2 years of experience in a healthcare administrative role, ideally in a pediatric or therapy clinic. Hands-on experience with insurance billing, including knowledge of CPT codes, ICD-10, EOBs, and appeals. Familiarity with EMR systems and billing platforms (e.g., Fusion, Therabill, SimplePractice, Ocean Friends, or similar). Excellent communication and interpersonal skills, especially with families of pediatric clients. Strong attention to detail and organizational skills. Ability to work independently and handle sensitive information with confidentiality. To Apply Please submit your resume and a brief cover letter outlining your relevant experience in healthcare administration and billing. Candidates currently located in NYC or with plans to relocate are strongly preferred.

We are seeking FT Customer Service Representatives to become a part of our company! We provide full training. Basic Responsibilities: - Enroll new applicants daily - Educate about the services we provide. - Verify information - Address questions and concerns Ideal Candidates: - Ability to multitask - Positive and professional demeanor - Reliable - Fluent in English (Bilingual a PLUS) - Weekdays We offer: - Full training provided - Company bonuses *NOT REMOTE *NO PART TIME

DME Customer Service Representative – Full-Time / Part-Time Location: Bensonhurst, Brooklyn A well-established Durable Medical Equipment company is seeking a reliable and detail-oriented Customer Service Representative to join our team. Responsibilities include (but are not limited to): Answering phones and assisting patients with orders Verifying insurance eligibility and coverage Requesting and following up on medical authorizations Coordinating with doctor’s offices and insurance companies Maintaining accurate records and documentation Providing excellent customer service in person and by phone Requirements: Prior experience in DME, healthcare, or insurance verification preferred Basic computer skills and strong communication abilities Ability to multitask and work in a fast-paced environment Job Types: Full-time, Part-time Pay: $17.00 - $22.00 per hour Expected hours: 20 – 40 per week Shift: 4 hour shift 8 hour shift Day shift Morning shift Work Location: In person

📌 Job Title: Lingerie Fitter (With Driver’s License & Flexible Schedule) 📍 Location: [Insert Location] 🕒 Employment Type: [Full-time/Part-time] Job Summary: We are seeking a person to join our team as a Lingerie Fitter. The ideal candidate will have a strong background in lingerie fitting, excellent customer service skills, and a warm, approachable personality. This role requires a valid driver’s license and access to a personal vehicle, as occasional travel to client locations or special events may be needed. Candidates must also be flexible with working hours, including night schedules and availability from Sunday to Thursday. Key Responsibilities: Provide professional, discreet, and personalized lingerie fitting services for clients. Assist customers in choosing the right styles, sizes, and designs that best suit their body type and preferences. Deliver excellent, friendly, and attentive customer service in a welcoming environment. Maintain knowledge of current collections, product details, and promotions. Travel to different locations or client fittings as needed, using own vehicle. Ensure fitting rooms and product displays are clean, organized, and presentable. Handle customer concerns or inquiries with professionalism and empathy. Support the sales team in achieving daily and monthly targets. Build positive client relationships to encourage loyalty and repeat visits. Qualifications and Requirements: Female, pleasant, and well-groomed appearance with a positive and approachable attitude. Prior experience in lingerie fitting, intimate apparel sales, or retail fashion is required. Strong communication and interpersonal skills. Excellent customer service and people-handling abilities. Valid driver’s license and preferably owns a car. Flexible schedule, able to work nights and be available from Sunday to Thursday. Trustworthy, discreet, and professional in handling intimate fitting services. Sales-driven with attention to detail and product presentation. Why Join Us? Supportive, fun, and body-positive working environment. Competitive compensation and staff discounts on premium lingerie products. Opportunities for travel, events, and career growth within the company. Flexible work hours and engaging, rewarding work with real impact.

We are seeking a friendly, confident, and energetic Customer Service Representative to join our team and serve as the face of our double-decker tour bus service. This is a front-line role that requires strong communication skills, problem-solving abilities, and a passion for delivering excellent customer experiences. Key Responsibilities: Greet and assist customers at major pickup locations (e.g., Battery Park) Resolve issues in real time, including ticket confusion, missed buses, and tour-related concerns. Make clear announcements on the bus when needed, including directing passengers when to exit. Communicate with the dispatch and driver team to coordinate boarding, delays, and reroutes. Maintain a professional and calm presence during high-traffic times and tourist surges. Handle occasional complaints with empathy and ensure guest satisfaction. Qualifications: Strong communication and interpersonal skills – must be comfortable speaking to large groups and resolving conflicts. Fluent in English (multilingual a plus – especially Spanish, French, or Chinese). Experience in customer service, tourism, or hospitality preferred. Able to move quickly, board buses, and stand for extended periods. Reliable, punctual, and team-oriented with a great attitude. Schedule: Flexible shifts available, including weekends and holidays. Full-time and part-time roles offered. Compensation: Competitive hourly rate + bonus potential based on performance.