Trabajos customer service representative en New York, New York (NY) StateCrear alertas

Are you ready to get involved in a creative and exciting customer service position? We are looking for positive, energetic individuals to join our expanding customer service team. Our full - time, entry level position will provide you with all the skills you need to have a meaningful professional career in customer service. This position will give you: Hands on experience in sales and marketing  A strong network of successful individuals passionate about helping others grow professionally and gain career opportunities Training programs and workshops that will provide you with useful tools designed to initiate career advancement and personal development Responsibilities:  Handle a high volume of customer interactions everyday Continuously learn and stay up to date with product knowledge while adapting to evolving customer needs Successfully negotiate and generate sales Collaborate with others and contribute to reaching company targets including response time, customer satisfaction, and first-call resolution Requirements:  Personable communication skills, both written and verbal, led with empathy, patience and genuine dedication for customer satisfaction Ability to think on your feet, multi-task, and maintain a positive attitude when dealing with challenging customer interactions Strong problem solving and organizational skills Our team is passionate about career advancement, personal growth and customer satisfaction. You will be entitled to a supportive leadership team, rewarding compensations and opportunities to work with reputable brands. Don’t miss the opportunity to apply today!

Job Title: Customer Service Representative Company: Monument Location: Hybrid / New York Job Type: Hourly About Us: Monument is a leading provider of virtual treatment for alcohol use disorder, committed to delivering high-quality medical care and therapy to patients from the comfort of their homes. We strive to innovate and improve the accessibility and affordability of care to the estimated 30 million Americans who struggle with their drinking. Job Summary: We are seeking a dedicated and tech-savvy Customer Service Representative to join our team. This role involves addressing customer and clinician concerns, providing exceptional support, and ensuring a seamless experience for all users of our telehealth platform. The ideal candidate will be proficient with technology and possess strong problem-solving skills to effectively resolve challenges. Key Responsibilities: Member Support: Respond to patient inquiries via phone and email Assist customers with account setup, troubleshooting, and navigating the Monument Address and resolve customer issues promptly and accurately, ensuring high customer satisfaction. Clinician Support: Provide technical assistance to clinicians using Monument Facilitate communication between clinicians and patients as needed. Assist with scheduling, documentation, and other administrative tasks. Technical Assistance: Support troubleshooting and resolving technical issues related to the Monument platform. Guide customers and clinicians through technical processes and procedures. Escalate complex technical issues to the appropriate department. Problem Solving: Identify common issues and trends, providing feedback to improve services. Collaborate with team members to develop solutions to recurring challenges. Maintain a thorough understanding of the telehealth platform and related technologies. Documentation and Reporting: Document all customer interactions and technical issues accurately in the CRM system. Generate reports on customer service metrics and trends. Provide insights and recommendations based on customer feedback. Qualifications: High school diploma or equivalent; associate or bachelor’s degree preferred. Proven experience in customer service or technical support roles. Strong understanding of telehealth services and related technologies a plus, but not required. Excellent communication skills, both written and verbal. Ability to multitask and manage time effectively in a fast-paced environment. Familiarity with CRM systems and customer support software. Skills: Proficiency with Mac/PC, mobile devices, and technology platforms. Ability to explain technical concepts to non-technical users. Empathy and patience in handling customer and clinician concerns. Strong organizational skills and attention to detail. Ability to work independently and as part of a team. Benefits of Working at Monument: Opportunities for career growth and development. Flexible working hours and remote work environment. Supportive and collaborative team culture. How to Apply: Interested candidates should submit their resume and a cover letter detailing their relevant experience and why they are a good fit for this role.

Identify and target potential wholesale clients, including high-end retail stores, hotels, spas, and boutiques. • Develop and maintain strong relationships with new and existing clients. • Present and promote our luxurious cotton towel products to prospective clients. • Negotiate terms and close sales deals to achieve and exceed sales targets. • Provide exceptional customer service and support to clients throughout the sales process. • Stay updated on industry trends and competitor activities to effectively position our products.

About the job Company Description Adsomo.Co is a marketing and advertising company located in New York, NY. We specialize in providing marketing, advertising, media, content, brand integration, social, and business strategies to current and future Fortune 500 companies. Our unique expertise lies at the intersection of Addressable, Social, & Mobile Media, allowing us to deliver innovative solutions to our clients. Role Description This is a contract role for a Regional Sales Representative at Adsomo.Co. As a Regional Sales Representative, you will be responsible for developing and maintaining relationships with clients and driving sales in your assigned region. Your day-to-day tasks will include prospecting and lead generation, conducting sales presentations, negotiating contracts, and providing excellent customer service. This is a hybrid role based in New York, NY, with the flexibility for some remote work. Qualifications Proven track record in sales and business development Strong communication and presentation skills Ability to build and maintain relationships with clients Experience in the marketing or advertising industry Excellent negotiation and closing skills Self-motivated and target-driven Ability to work independently and remotely Bachelor's degree in Marketing, Business, or related field Knowledge of current marketing trends and technologies

Overview: We are seeking a dedicated Customer Service Representative with at least 6 months of experience to join our team at the New York Lottery Customer Service Center. The ideal candidate will have excellent communication skills, a positive attitude, and a commitment to providing outstanding customer service. Responsibilities: Handle customer inquiries and complaints via phone, email, and chat. Provide accurate information about lottery products and services. Resolve customer issues efficiently and effectively. Maintain customer records and update account information as needed. Process orders, returns, and exchanges. Collaborate with team members to improve customer service procedures. Meet or exceed customer service metrics and performance standards. Assist with other administrative tasks as needed. Qualifications: Minimum of 6 months of customer service experience. Excellent verbal and written communication skills. Strong problem-solving abilities. Ability to handle stressful situations with professionalism and patience. Proficiency in using customer service software and Microsoft Office. High school diploma or equivalent. Ability to work flexible hours, including evenings and weekends. Benefits: Competitive pay Health, dental, and vision insurance Paid time off Employee discounts Opportunities for career advancement Friendly and supportive work environment

Are you a motivated and results-driven individual looking to excel in the financial services industry? We are currently seeking talented sales representatives to join our dynamic team at our reputable cash advance firm. As a sales rep, you will have the opportunity to showcase your sales skills and help clients secure the funding they need to grow their businesses. Responsibilities: - Prospect and qualify potential clients through cold calling, networking, and referrals - Educate clients on our cash advance products and services - Customize financial solutions to meet the unique needs of each client - Close sales and achieve monthly targets - Provide exceptional customer service and build long-lasting relationships with clients Requirements: - Proven track record in sales, preferably in the financial services industry - Strong communication and negotiation skills - Ability to work independently and as part of a team - Goal-oriented mindset with a drive to succeed - Knowledge of cash advance products and services is a plus Join us and take your sales career to the next level! Apply now to become a valuable member of our team at Cash Advance Firm."

Join Longliveproductions for our upcoming virtual job fair! We’re excited to connect with talented individuals interested in roles such as customer service representatives, BTS assistants, photographers, independent contractors, and creative directors. This is your opportunity to explore career opportunities in the dynamic world of entertainment and production from the comfort of your own space. Pay rate: $16-$18 plus commissions Applican will receive a email with a link to schedule an official on call interview with our team!

At Evolution, we speak of passion and hard work. Our team strives to fight for those with lesser power to speak for themselves on a daily basis. We have partnered up with one of the most well-known nonprofit organizations now to create some positive changes in this world and are looking for people equally driven to join forces. Qualifications: - Integrity - Strong team player - Great communication skills - Solution-oriented mind - Impeccable work ethic - Experience, recommended but not required, in Customer Service, Retail, Hospitality, Marketing, sales, etc. Responsibilities: - Conduct presentations on behalf of the charity to promote community awareness - Fundraise at local small events to enable charity clients in carrying out their missions - Collect KPI data for charity clients to better strategize their campaign - Create long-term connections between the charity clients and their donor base *** This is an ENTRY-LEVEL role. *** *** This is NOT a remote or hybrid position. We are fully on site. ***

We are looking to hire a persuasive and customer-oriented medical sales representative to persuade health care professionals to purchase our medical products. The medical sales representative’s responsibilities include identifying new opportunities to increase product sales, investigating and resolving customer complaints, and strategically negotiating the terms of sale with customers to close sales. You should also be able to take the necessary steps to develop an in-depth understanding of the latest clinical data proffered by the company. To be successful as a medical sales representative, you should keep abreast of the latest developments in medical legislation to determine the effect it may have on company sales. Ultimately, an outstanding medical sales representative should demonstrate excellent negotiation, customer service, and consultative sales skills to continually meet or exceed sales targets. Medical Sales Representative Responsibilities: Scheduling meetings with potential and existing customers, which includes doctors, pharmacists, nurses, and other health care professionals. Presenting company products to potential and existing customers and persuading them to make purchases. Identifying customers' needs and recommending company products that best fulfill those needs. Maintaining solid working relationships with new and existing customers by providing excellent after-sales service. Arranging conferences and group events for medical professionals. Regularly attending industry events, training, company meetings, briefings, and educational workshops. Researching competitors’ products, pricing, and market success. Promptly submitting purchase orders to the relevant department. Preparing sales reports as well as territory analyses and submitting them to management. Medical Sales Representative Requirements: High school diploma or GED. Bachelor's degree in marketing, communications, medical office management, or related field is preferred. Certified Sales Professional (CSP) certification is advantageous. Valid driver's license. Proven medical sales experience. Sound knowledge of medical terminology and legislation. Proficiency in all Microsoft Office applications. Excellent organizational and consultative sales skills. Effective communication and negotiation skills. Exceptional customer service skills. Related Articles: Medical Sales Representative Interview Questions Top 5 medical sales representative interview questions with detailed tips for both hiring managers and candidates. Medical Representative Job Description Learn about the key requirements, duties, responsibilities, and skills that should be in a medical representative job description. Medical Representative Interview Questions Top 5 medical representative interview questions with detailed tips for both hiring managers and candidates. Pharmaceutical Sales Representative Job Description Learn about the key requirements, duties, responsibilities, and skills that should be in a pharmaceutical sales representative job description Pharmaceutical Sales Representative Interview Questions Top 5 pharmaceutical sales representative interview questions with detailed tips for both hiring managers and candidates. Betterteam logo The fastest way to hire Send Jobs to 100+ Job Boards with One Submission Language English (United States) Resources

Are you ready to get involved in a creative and exciting customer service position? We are looking for positive, energetic individuals to join our expanding customer service team. Our full - time, entry level position will provide you with all the skills you need to have a meaningful professional career in customer service. This position will give you: Hands on experience in sales and marketing  A strong network of successful individuals passionate about helping others grow professionally and gain career opportunities Training programs and workshops that will provide you with useful tools designed to initiate career advancement and personal development Responsibilities:  Handle a high volume of customer interactions everyday Continuously learn and stay up to date with product knowledge while adapting to evolving customer needs Successfully negotiate and generate sales Collaborate with others and contribute to reaching company targets including response time, customer satisfaction, and first-call resolution Requirements:  Personable communication skills, both written and verbal, led with empathy, patience and genuine dedication for customer satisfaction Ability to think on your feet, multi-task, and maintain a positive attitude when dealing with challenging customer interactions Strong problem solving and organizational skills Our team is passionate about career advancement, personal growth and customer satisfaction. You will be entitled to a supportive leadership team, rewarding compensations and opportunities to work with reputable brands. Don’t miss the opportunity to apply today!

Is a traditional 9-5 office job not your thing? Can't picture yourself pushing paper all day? (neither can we!) No Experience Needed! You just need to be HUNGRY! Join the Revolution and Embrace Change! Who We Are: Organic Light What We Do: We are leading the way in the big change from fossil fuels to renewable energy. By using the endless power of the sun, we aim to create a brighter future for both people and the planet. We're not just dreaming of a better world — we're making it happen. What You Would Be Doing: Visit assigned neighborhoods to find potential customers and schedule free solar consultations with homeowners. Build and maintain relationships with new and existing customers to create trust and reliability. Present and explain our advanced solar products to customers, highlighting their unique benefits and features. Work with our sales team to achieve and surpass challenging sales goals. Participate in training sessions and exciting company events to boost your skills and success. Let's See If You're a Good Fit: *We want candidates who are eager to learn and always look for ways to improve. **Excellent customer service skills, easily connecting with people and building trust. ***Strong communication and presentation skills that can energize any room. Ability to work well both alone and in a dynamic team, driven by passion and determination. *A strong work ethic and a desire for success. (Note: This job involves frequent travel for face-to-face meetings with customers.) What We Offer: Paid Training: Start strong with our two-week comprehensive PAID training program. Unlimited Commission: Earn more with our Base + Commission structure. Promotions: Advance based on your performance. You put the work in and we notice! Flexible Schedule: Enjoy a work-life balance that suits you. Let's Talk Money! You can earn $65,000 to $105,000 in your first year with our unlimited earning potential. Your hard work and dedication will be rewarded. Join us and achieve financial success while making a difference! If you're passionate about renewable energy, motivated to succeed, and eager to join a company that feels like family, apply now with your resume. Let's start this journey together!

Position Summary: As a Line Leader, you will be an ambassador of Mighty Quinn’s BBQ. You will be an integral part of creating exciting and rewarding guest experiences through positive face-to-face interactions. You will report directly to the General Manager and work with other team members in a clean, safe, and respectful manner. You will be responsible for the general oversight of service on a day-to-day basis, as it relates to both food preparation and quality customer service. You will also assist other Front-of-House employees with all tasks necessary to execute successful service while upholding all company safety and food quality standards and procedures. *While Line Leaders are customarily our more experienced FOH employees, they do not directly supervise or manage any other FOH employees. Job Description: · Greet guests and guide customer experience · Serving and preparing food & drinks the Mighty Quinn’s way · Use a cash register (POS) and process payment transactions · Learn and maintain knowledge of our menu to effectively describe to guests · Set-up, maintain and break down service area · Practice food safety and sanitation standards required of foodservice establishments Assist with all shift duties, ensuring tasks are executed in accordance with safety and quality standards Provide support to Front-of-House team members to ensure successful service Occasionally assist BOH staff if necessary for successful execution of service Cover open shifts and/or step in to work on the service line, where necessary Monitor staff performance and ensure compliance with set company standards, where necessary Perform any and all other tasks customarily required of a Line Leader Requirements: · Great communication skills and teamwork · Able to multitask in a fast-paced, high-energy environment · Be outgoing and enthusiastically explain our epic BBQ to guests · Willingness to jump into different tasks and assist co-workers when required · Able to uphold high standards with a positive can-do attitude · Must be 18 years or older · Must be reliable and maintain consistent, punctual attendance · Food Handlers certificate required Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, and reach with hands and arms. The employee is occasionally required to climb or balance, stoop, kneel, crouch, and taste or smell. The employee must be able to lift and/or move heavy equipment and food product cases. This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Team Members enjoy: · Uniforms provided annually · Premium starting pay · On-the-job paid training · Employee Discounts · Career growth OPPORTUNITIES!! · LifeMart employee discount program Benefits: · Commuter Pre-Tax Benefits · Health Insurance* · 401(k) *dependent upon eligibility Mighty Quinn’s is an EEO employer. We do not discriminate based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, disability or genetic information, or any other protected classifications. Work Remotely No Job Type: Full-time Pay: $18.50 - $20.00 per hour Expected hours: 40 per week Benefits: 401(k) Employee discount Flexible schedule Health insurance Paid time off Paid training Experience level: 2 years Restaurant type: Casual dining restaurant Fast casual restaurant Quick service & fast food restaurant Shift: 8 hour shift Day shift Evening shift Night shift Weekly day range: Monday to Friday Weekends as needed Ability to Relocate: New York, NY 10014: Relocate before starting work (Required) Work Location: In person

Full job description Location: Skin Philosophy Position Type: Full-time/Part-time Must speak Mandarin H1B or Green Card sponsorship available About Us: Skin Philosophy is a premier medical spa offering the latest and safest treatments to help clients achieve their aesthetic goals. We provide personalized care in a comfortable, welcoming environment and seek a dedicated Receptionist/Sales Representative to join our team. Responsibilities: Front Desk: Greet clients, manage appointments, handle inquiries, and maintain records. Sales: Promote and sell services/products, meet sales targets, and provide sales reports. Client Coordination: Confirm appointments, assist with check-in, resolve conflicts, and coordinate with practitioners. Administration: Manage supplies, handle billing, support management with admin tasks. Qualifications: High school diploma or equivalent; additional education in office admin or sales is a plus. Proven experience in reception or sales roles. Proficiency in MS Office and scheduling/CRM systems. Excellent communication, organizational, and multitasking skills. Customer-oriented with a passion for sales. - Benefits: Competitive salary with high commission opportunities. Training and development programs. Friendly and supportive work environment. Career advancement opportunities. Employee discounts on products and services. Job Types: Full-time, Part-time, Temporary Pay: $16.00 - $28.00 per hour Expected hours: 16 – 40 per week Schedule: Weekends as needed Experience: Customer service: 1 year (Required) Ability to Commute: New York, NY 11101 (Required) Ability to Relocate: New York, NY 11101: Relocate before starting work (Required) Work Location: In person

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support.

looking for people-oriented and energetic candidates to join our CUSTOMER SERVICE AND SALES teams. We specialize in face-to-face and need individuals excited to talk to people. If you are a highly motivated, goal-oriented, and outgoing person, our CUSTOMER SERVICE AND SALES team might be the place for you! What to Expect: Conducting events-based presentations for our clients Creating brand awareness and business development Learning the foundations of sales and marketing techniques Training and developing new representatives Creating and updating customer accounts Giving creative ideas regarding sales and customer service Completing the sales process from start to finish Benefits: Learn transferable sales, marketing, customer service and business development techniques Top performers will receive opportunities to travel and advancement Not a desk job! A bright and uplifting work environment Mentors and leaders who are encouraging and care about your success Learn how to run a business from the ground up Who We Need: Do-it-now type of attitude Can easily overcome obstacles and be solution oriented Ability to work in a fast-paced environment Great work ethic Solid written and verbal skills Excellent customer service and people skills Ability to work independently and with little to no supervision

Full job description Earn $14.42 to $21.00 + TIPS! – Based on skills and qualifications! You gotta have it HOT...hot peppers, hot sandwiches, hot pay! Do you hunger for more? Potbelly Sandwich Shops, where Good Vibes and Great Careers are a way of life! Come Build the Potbelly Nation with us. Potbelly got its start in 1977 as a small antique store that turned into a lines-out-the-door neighborhood sandwich shop.? Before you knew it, we were serving up delicious food in a fun environment at more than 400 shops across the United States. We continue to wake up every day with one goal: Make people happy through good vibes and delicious craveable food.? Put those awesome ingredients together, and there’s no telling what we’ll cook up next!? Job Title: Shift Leader Department/Function: Operations Location: Field, in Shop Report to: General Manager/Assistant Manager Details: Nonexempt GENERAL DESCRIPTION Leads and behaves according to Potbelly Values. Leads a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift. Follow standard Potbelly operating policies and procedures with essential areas of focus including but not limited to: FOCUS People Lead Associates on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training. Know and support appropriate personnel policies, labor laws and safety procedures. Ensure all security procedures are executed (safe procedures, open/close procedures etc.) Transitions into opening/closing duties. Customers Make customers really happy. Resolve customer complaints/issues. Empowers Associates to make sure all customers leave happy. Execute and support all food safety requirements and practices. Sales Lead Associates to open, transition, and close shifts without supervision. Manage and organize the line and delegate duties to Associates. Know and uphold standards for product quality. Work the line as needed. Ensure back-of-the-house procedural standards are met. Promote sales on the shift through executing the marketing plan within the four walls. Profits Control food costs, labor, waste, and cash on the shift. Count drawers and follow proper daily cash handling procedures. ESSENTIAL PHYSICAL FUNCTIONS Must have the ability/stamina to work a minimum of 40 hours a week. Ability to stand/walk for 8-9 hours per day and sit for 1-2 hours per day. Must be able to exert well-paced and frequent mobility for periods of up to five hours. Must be able to lift up to 10 pounds frequently and up to 50 pounds occasionally. Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data. Must be able to work in both warm and cool environments, indoors (95%) and outdoors (5%). Must be able to tolerate higher levels of noise from music, customer and employee traffic. Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish. Ability to oversee a fast-paced, high-volume, customer-focused restaurant through coordination of schedules, problem-solving, maintaining cleanliness, training employees and providing great customer service. EXPERIENE, EDUCATION AND BEHAVIORS Must represent Potbelly Advantage and Our Values. Minimum of 1 year supervisory experience in a restaurant or retail environment. Minimum educational requirement: High School degree. Must be able to work a minimum of 2 opens and/or closes per week. As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity. Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities Exceptional customer service skills. Strong communication skills, both written and verbal. Strong organizational skills and the ability to multi-task. Strong interpersonal skills. Ability to train and coach others. Must be able to demonstrate strong leadership skills at all times. Must be a strong team-player. Ability to manage a fast-paced, high-volume shifts while providing excellent customer service. We’re an equal opportunity employer.? All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

We are looking for a Salon Receptionist to act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services. Salon Receptionist responsibilities include greeting customers upon their arrival, answering clients’ questions about services via phone, email or in person and processing transactions. To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand. Ultimately, you will help boost our reputation by building friendly, trusting relationships with customers, engage in social media and marketing affairs. Responsibilities Warmly greet clients, walk them to the proper beauty station and inform assigned beauticians of their arrival Book and confirm appointments via phone and email, Instagram Process transactions (cash and credit cards) and issue receipts Offer beverages, snack, and chat with clients who are in the waiting area Welcome walk-ins, answer questions about services and schedule appointments based on availability Inform clients about new services and discounts Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards) Update client records with contact and billing details, appointments and services offered Manage our call center Maintain a tidy reception area Order business cards, brochures and stationery as needed Social media Savy, able to communicate and market through popular social media platforms by promoting services, and products Cleans and sanitize salon for opening, closing and I’m between clients Skills Social media Savy, able to communicate and market through popular social media platforms Proven work experience as a Salon Receptionist, Front Desk Representative or similar role Hands-on experience with office equipment, like printers and POS systems Familiarity with processing transactions Excellent communication abilities (verbal, phone and email) with a customer service attitude Solid organization and record-keeping skills An ability to remain calm under stressful circumstances High School diploma Benefits: Employee discount Flexible schedule Shift: 8 hour shift Weekly day range: Every weekend Monday to Friday Rotating weekends Education: Associate (Required) Experience: Customer Service: 3 years (Required) Work Location: In person

Part-Time, Full-Time, Remote Job Details We are seeking a dedicated and customer-oriented individual for the Customer Service Representative role in the real estate sector. This entry-level position is perfect for those who want to start their career in real estate. The role offers a dynamic environment to engage with clients and support their real estate needs, contributing significantly to their satisfaction and our company’s success. Key Responsibilities: - Manage and respond to client inquiries regarding real estate listings, appointments, and services. - Assist on various real estate processes and transactions. - Collaborate with real estate agents and other team members to ensure seamless service delivery. - Maintain detailed records of client interactions and transactions. - Address and resolve client concerns promptly, ensuring high levels of satisfaction. - Assist in coordinating property showings, open houses, and client meetings. - Contribute to the development of customer service protocols and strategies. - Uphold the company’s reputation by providing professional and high-quality service. Qualifications: - Strong interest in the real estate sector and customer service excellence. - Exceptional communication and interpersonal skills. - Ability to multitask and prioritize in a fast-paced environment. - Team player with a positive attitude and strong problem-solving abilities. - Proficiency in basic computer applications Basic computer literacy, including Microsoft Office and effective typing skills, is essential for this position.