Social media manager jobs in New York, NYCreate job alerts

Overview We are looking to hire a social media manager who will develop and implement our social media strategy for Karysh. This role involves creating engaging content, managing our social media accounts, and analyzing performance to drive our brand’s online presence especially on TikTok. The ideal candidate should have an understanding of Pakistani culture and diaspora in North America especially as it pertains to social media. Key Responsibilities - Develop and execute a comprehensive social media strategy. - Create, curate, and manage all published content (images, video, written) across TikTok and Instagram. - Monitor, listen, and respond to users in a social way while cultivating leads and sales. - Analyze key metrics and adjust strategies to meet business goals. - Collaborate with other departments to manage reputation, identify key players, and coordinate actions. - Develop and expand community and influencer outreach efforts. - Design and create social ad campaigns, monitoring and reporting on their effectiveness. - Stay updated with the latest social media trends, tools, and technologies. - Provide regular reports on social media performance and suggest improvements. Qualifications and Skills - Proven working experience in social media marketing across TikTok, and Instagram. - Experience with other socials like Facebook, Twitter, Linkedin, and Pinterest is a plus. - An understanding and background of Pakistani and desi culture especially within North America. - Excellent consulting, writing, editing (photo/video/text), presentation, and communication skills. - Demonstrable social networking experience and social analytics tools knowledge. - Knowledge of online marketing and a good understanding of major marketing channels. - Positive attitude, detail, and customer-oriented with good multitasking and organizational ability. - Familiarity with paid social media advertising on platforms like Google, Instagram, and TikTok. About Our Company Karysh is a Western outerwear fashion brand bringing high quality Pakistani fabrics and tailoring for everyday and evening wear. We're looking for ambitious, team oriented individuals who want to learn and grow in a fast paced environment. Next Steps If you're interested, please share your portfolio and CV.

Job Title: Social Media Manager (Video Focus) Location: Diamond District Job Type: Full-Time (At least 4 days a week) Job Description: We are a growing company looking to establish a strong presence on social media. We need a creative and enthusiastic Social Media Manager to join our team. In this role, you will be responsible for managing and creating content for our social media platforms, including: Facebook Instagram YouTube TikTok LinkedIn Key Responsibilities: Collaborate with the company owner to take engaging and high-quality videos for social media platforms. Plan, shoot, and edit videos to promote our brand, products, and services. Manage, schedule, and post content on all social media channels. Engage with followers and grow our online community. Stay up to date on social media trends and ensure our content is innovative and relevant. Track and report on social media performance metrics. Requirements: Strong understanding of social media platforms, especially Instagram, Facebook, TikTok, YouTube, and LinkedIn. Experience in creating and editing video content (bonus if you have a background in videography). Passionate about social media, creative content, and brand building. Availability for at least 4 days a week to work and shoot content. Comfortable taking and editing videos with the owner. Ability to work independently, take initiative, and be creative. Ideal Candidate: Highly creative and self-motivated. Comfortable on camera and willing to take direction for video content. Detail-oriented with the ability to multitask and prioritize. Knowledge of social media trends, editing software (e.g., Adobe Premiere Pro, Final Cut Pro, etc.), and analytics tools. Bonus Skills: Experience in social media advertising and promotions. Previous experience in sales (for potential future responsibilities). We are looking for someone who is excited to help us grow and create engaging content that will resonate with our audience. If you're ready to be part of a fast-growing brand and bring your creativity to the table, we'd love to hear from you!

Footballer Threads is on the hunt for a talented and creative content creator to help elevate our brand and celebrate the unique intersection of football (soccer) and fashion. In this role, you’ll be responsible for crafting captivating content that showcases the style, culture, and personality of footballers—both on and off the pitch. We’re looking for someone ready to hit the ground running and help us grow our social media presence quickly. Footballer Threads currently has 63k followers on Instagram and 13k on TikTok, and we’re eager to scale these platforms to the next level. You’ll work closely with the two co-founders to create standout content, develop innovative growth strategies, and shape the future of the brand. This is an exciting opportunity for someone passionate about football, fashion, and building an engaged online community. Skills and Experience: Strong knowledge of the football space, including familiarity with the culture, players, and trends. Passion for football, must keep up to date with latest news and updates in the space Proven experience in content creation, social media management, or digital marketing. Proficiency with content creation tools such as Capcut, Adobe Creative Suite, Canva, or other editing software. Ability to create visually compelling content in various formats, including videos/reels and carousels. Strong communication and collaboration skills. Experience in fashion content is a plus. Goals & Timelines: We are looking for someone who can start as soon as possible to assist with ongoing projects, including the development of social media campaigns, player collaborations, and content planning. The goal is to consistently produce high-quality content that resonates with football fans and fashion enthusiasts alike. Requirements: Ability to work under deadlines and adapt to evolving brand needs. Passion for storytelling and creating content that connects with our audience. Experience creating content on Instagram and Tiktok Expected to post 1-3x a day on Instagram Preferred Qualifications: Experience creating and growing accounts on both Instagram and TikTok through engaging and innovative content. A proven track record of increasing followers and engagement rates on social media platforms. Understanding of TikTok and Instagram trends, tools, and algorithms to maximize reach and visibility. Ability to develop short-form video content that resonates with target audiences. Previous experience working with athletes or fashion brands is highly desirable.

Welcome to Mawa, a Christian-based social media company. We are currently seeking a Customer Service Representative to assist us in bringing more users to Mawa. Role of a Customer Service Representative Open Position: The Customer Service Representative (CSR) plays a crucial role in connecting the company with its customers. This individual is responsible for providing detailed information about our products and services, addressing inquiries, and efficiently resolving any issues related to customer accounts. The primary goal is to maintain high service standards, respond promptly to customer inquiries, and ensure high levels of customer satisfaction. Responsibilities Key Responsibilities of Customer Service Representatives: - Handle a significant volume of incoming phone calls - Generate sales leads - Identify and assess customers' needs to ensure their satisfaction - Establish and maintain sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid, and complete information using appropriate methods and tools - Meet personal performance objectives as well as team sales targets and call handling quotas - Address customer complaints by providing suitable solutions and alternatives within specified time frames, followed by ensuring resolution through follow-up - Maintain records of customer interactions, process customer accounts, and organize documentation - Adhere to communication procedures, guidelines, and policies - Proactively engage with customers by going the extra mile Qualifications and Skills - Proven experience in customer support or as a Client Service Representative - Track record of exceeding performance quotas - Strong skills in handling phone communications and active listening - Familiarity with Customer Relationship Management (CRM) systems and practices - Customer-oriented approach with the ability to adapt to diverse personalities - Exceptional communication and presentation skills - Ability to manage multiple tasks, prioritize effectively, and demonstrate proficient time management skills - A high school diploma is required

We’re hiring a highly organized, smart, and proactive team player to join our fast-paced NYC events team. You’ll support high-impact projects — from corporate events and networking dinners to masterminds and The Event Planner Expo. What You’ll Be Doing Administrative & Project Support Assist planners with scheduling, contracts, timelines, and logistics Keep client files and internal systems up to date and organized Manage follow-ups, spreadsheets, and office coordination Event Coordination & Promotions Support live events from setup to breakdown Greet guests, assist clients, and manage run-of-show logistics Coordinate with vendors and team members Help promote in-house events like masterminds, networking dinners, open houses, and The Event Planner Expo Writing, Content & Social Media Strong writing skills for social media, email updates, and client communications Bonus if you can write blogs, event recaps, or create marketing content Must be confident using Canva to design social graphics, flyers, signage, and decks Requirements 1–2+ years minimum in events or administrative/organization experience Excellent written communication and attention to detail Strong Canva and social media content skills Tech-savvy and quick to learn tools like Eventbrite, Zoom, and Google Suite Team player with a “get-it-done” mindset — evenings and weekends required for events Compensation Base Salary + Performance Bonus + Holiday Bonus

We're seeking a Friendly Visiting Program Coordinator to support the coordination of our Friendly Visiting volunteer program. This program connects volunteers with homebound older adults to reduce isolation, provide companionship, and monitor overall well-being. The Coordinator will play a key role in volunteer engagement, outreach, and program management. Key Responsibilities ✔ Volunteer Coordination & Recruitment Recruit, interview, and match volunteers with older adult clients. Conduct initial screenings and provide information on the Friendly Visiting program. Oversee the volunteer onboarding and orientation process. ✔ Program Management & Reporting Maintain program data and complete weekly/monthly reports as required by NYC Aging. Manage a caseload of clients and matched volunteers, ensuring proper documentation. Maintain records and provide statistical and activity reports. ✔ Outreach & Engagement Identify and attend community events, fairs, and networking opportunities to recruit volunteers. Manage Friendly Visiting social media groups and develop content for monthly newsletters and tip sheets. Plan and execute volunteer appreciation events, training sessions, and recognition opportunities. ✔ Other Duties Participate in meetings, training, and staff development. Perform other duties as assigned by the supervisor. Qualifications ✅ Required: - Bachelor’s degree in Human Services, Social Services, Social Work, Communications, Nonprofit Leadership, Public Administration, or a related field. - Minimum of 2 years of experience in human services, social services, social work, or a related field. - Strong leadership and organizational skills, with the ability to motivate, direct, and mobilize volunteers. - Community-minded with excellent relationship-building and networking skills. - Problem-solving skills and ability to work independently. - Proficiency in Microsoft Office Suite (Word, Excel, Outlook). - Ability to maintain confidentiality and use appropriate discretion. - Availability to work occasional evenings and weekends as needed. - Must pass the NYS Clearance Review Background Check if hired. ✅ Preferred: - Experience working with volunteers and older adults.

📌 Job Title: Short-Term Marketing & Video Production Intern 📅 Duration: 2-3 months (with possible extension) 📍 Location: [Your City / Remote / Hybrid] ✨ Job Overview: We’re looking for creative, enthusiastic short-term interns to assist with marketing campaigns and video content production. This is a great opportunity for students, fresh graduates, or freelancers to gain hands-on experience in digital marketing, content creation, and video shooting. 🎥 Responsibilities: - Assist in planning, shooting, and editing promotional videos and social media content - Support the marketing team in executing digital campaigns - Help manage social media pages and engage with the online community - Contribute creative ideas for content, events, and promotions - Attend and cover on-site events (if applicable) 📝 Requirements: - Strong interest in digital marketing, social media, and video production - Basic knowledge of video editing software (e.g. CapCut, Canva, Adobe Premiere, or similar) - Creative mindset and willingness to learn - Ability to work in a fast-paced environment - Own a smartphone or camera for video shooting (preferred but not required) 🎁 Perks: - Hands-on experience with real projects - Flexible schedule - Mentorship and networking opportunities - Certificate of Internship / Letter of Recommendation upon completion

Who you are: - Passionate in beauty business with customer centricity mindset - Excellent communicator, creative, fast learner & happy person. - Bilingual in Chinese & English is a MUST. (English first, Chinese Secondary) Who we are: - 6+ years in beauty business specialized in eyebrow tattoos, lips, eyelashes extension. - Expanding business from Brooklyn to Long Island - Expanding markets from Asian to American Requirements: - Fluent in English n writing & speaking, Chinese is preferred! - Fast learner or skillful at video/picture shot, social media for high engagement content. - Experience in TikTok, Instagram, Yelp and other social media platforms, u - Basic bookkeeping, generating and converting lead to appointments, assisting artist for operational need. - Strategical thinking and executing marketing ideas for business expansion. - Beauty related experience is preferred, but not a must. Compensation: - Full time or Part time available - Part time: Base $1200/m with 20-30 video content + Bonus. - Full time: Base $1600/m + bonus structure on content reads/likes/comments/leads/sales) - Opportunity to be store manager/partnership with $9000+ per month with percent of overall sales - W2 or 1099 with basic benefits with 401K

Perfumeverse NYC and New York Nose Tours are looking for a driven, creative, and organized intern to support marketing, content, and admin across our growing scent-focused platforms. This is a multi-faceted role perfect for someone who’s obsessed with fragrance, plugged into culture, and ready to grow with a niche community brand. What you’ll do: Manage and grow our presence on Instagram, TikTok, and newsletters Record and film content at in-person tours/events Assist with email marketing, website updates, and blog posts Send outreach emails to influencers, local stores, and potential collaborators Support day-to-day admin like booking management and event prep Help build new ideas for partnerships, PR, and social activations You’re a great fit if you: Are social media-savvy and up-to-date on trends and tools Have strong writing and editing skills (bonus: email or newsletter experience) Love storytelling, scent, and creating memorable moments Are a self-starter, detail-oriented, and comfortable juggling multiple tasks Have basic knowledge of Canva, Google Suite, email platforms, and video editing apps Bonus: Photography or videography experience This is a hands-on opportunity to grow with a scent-forward company doing something truly different in NYC.

We are seeking a detail-oriented and organized Administrative Assistant to support the day-to-day operations of our real estate office. The ideal candidate will provide administrative and clerical support to ensure the smooth functioning of our team, assist with marketing and client communication, and maintain accurate records related to transactions and listings. Key Responsibilities: Answer and direct phone calls, greet clients, and manage front desk duties. Schedule appointments, showings, and meetings for agents and brokers. Prepare and process real estate documents such as listing agreements, purchase agreements, leases, and closing statements. Maintain electronic and physical filing systems for client and property records. Update MLS listings and company website with current property information and photos. Coordinate marketing efforts including email campaigns, social media posts, flyers, and open house promotions. Track key transaction milestones and ensure deadlines are met. Order office supplies and maintain inventory. Communicate professionally with clients, agents, vendors, and lenders. Assist with onboarding and support of new agents. Perform data entry, reporting, and basic bookkeeping tasks as needed.

United Decorators is a small business in Brooklyn, NY. We are professional, agile and customer-centric. Our work environment includes: Modern office setting On-the-job training Casual work attire We are looking for a positive, upbeat Administrative Assistant to join our team. The successful candidate will have prior administrative assistant experience and should be organized and have strong communication skills. The Administrative Assistant works closely with the various staff members and assists with preparation of off-site meetings. This role will involve handling a wide variety of administrative tasks in a fast paced environment and working directly with all members of our team. Responsibilities: Professional phone etiquette and ability to field and answer questions Ability to follow directions and take initiative when given a project Ability to function as an effective team player, interacting with all parts of the organization, and external vendors Professional communication skills both written and verbal Proficient with various Social Media Platforms (Instagram, Facebook, etc.) Schedule meetings. File documents. Make travel arrangements. Manage the CEO's calendar and schedule appointments for other members of the Sale Force Personable and focused interaction with customers. Order/data entry with high level of detail and accuracy Follow up with Reps on various clients Maintain and distribute marketing materials and organize products on display Assist with deliveries and inventory scheduling for installations MUST BE ON TIME

I need some help. I am always hiring for different roles across our company's functional areas: writing, design, web development, marketing, technology, and sales. However, I keep putting off hiring someone to assist me directly in running the company. We have a team of 17 and a robust client base. But now I need some help. I need an assistant, but not your "typical" assistant. Yes, the person would help manage my inbox, calendar, and task prioritization. However, they would also learn about the business and everything from digital marketing to capital markets to the latest technologies. I would describe it as an "apprenticeship" and a unique experience in the inner workings of a growing company in the fast-paced worlds of investment banking, capital markets, digital marketing, and technology. This is an ideal opportunity for someone just starting their career or looking to make a pivot and needs to upskill in these areas. A few required traits: - Smart. You can't teach intelligence. - Care about your work. Take pride in what you do and recognize that the output of your work reflects your own personal brand and reputation. - Tech-savvy. I will teach the business but not how to use a computer, a CRM, social media, online research tools, and other tasks that would be considered a "baseline" for anyone looking to work in today's high-tech world. - Obsessed with details and hyper-organized. "The devil is in the details," and you can't miss a task, an email reply, a meeting, etc. I know everyone puts on their resume the cliche "attention to detail," but I am a perfectionist and will catch the missing commas in an email. A bonus if you already have some experience in the capital markets and/or digital marketing industries. Other details: - 20 to 30 hours per week. More possible. - Hybrid role. Based on the Upper East Side, Manhattan. - $20 to $30 per hour, based on experience. - Must live and work during Eastern Time zone.

We are seeking a Front Desk Assistant in a popular hair supply company in New York, NY, to join our team. **Candidate must be 25 or older. **The ideal candidate should have excellent organizational skills, be proficient in computer applications, and provide exceptional customer service. Candidate must be able to work well with others while keeping the work place professional and nonconfrontational. The candidate will possess a passion for the beauty industry, particularly hair products and hair care, and will provide outstanding customer service both in person and over the phone. SERIOUS INQUIRIES ONLY PLEASE! Profile Photo is required to apply to represent your level of professionalism as this position is for the beauty industry. Duties - Answering phones and responding to client inquiries with a friendly and professional demeanor. - Assisting clients with questions about our products and services. - Schedule appointments and manage the office calendar - Managing the packing and shipping of products both domestically and internationally. - Creating and managing shipping labels accurately. - Maintaining a clean and organized front desk area. - File documents and organize records efficiently. - Must be familiar with social media platforms and able to create content for stores promoting on Facebook, Instagram, and TikTok. - Must be bilingual in English/Spanish Qualifications - High School Diploma/GED preferred - Proficiency in general computer literacy - Experience working in the beauty/hair industry is a plus - Strong communication skills and ability to operate phone systems effectively - Exceptional customer service skills with a friendly demeanor - Strong organizational abilities to manage multiple tasks efficiently - Create content on Facebook, Instagram, TikTok - Must be bilingual in English/Spanish Join our team as a Front Desk Receptionist to contribute to our welcoming environment and provide top-notch service to our clients. ALL APPLICANTS WILL BE TESTED ON BILINGUAL CAPABILITIES. If you are passionate about the beauty industry and meet the qualifications listed above, we would love to hear from you! Job Type: **Full-time only Monday-Friday ** Pay: $18.59 - $22.39 per hour Experience: Ability to Commute: New York, NY 10016 (Required) Work Location: In person

Botify’s leading agentic AI search technology and seasoned experts ensure every brand has the power to be found, both in traditional and AI search. With one powerful platform, brands achieve visibility, relevance, and greater control across Google, Bing, ChatGPT, Perplexity, and more. Botify’s technology powers agentic workflows, AI-driven recommendations, and automated cross-platform indexation and deployment. Brands maximize visibility wherever consumers, bots, and AI agents search, protecting and capturing revenue across all search platforms. Trusted by 500+ leading brands including Macy’s, Levi’s, Farfetch, the New York Times, and Marks & Spencer, Botify drives digital discovery, sustained profitability, productivity, and brand authority in an AI-first world. Industry research shows that women and those in traditionally underrepresented groups generally don't apply to jobs unless they check all the boxes for the role. If you feel strongly that you have what it takes for this role but don't check 100% of the boxes - that's okay - we encourage you to apply anyway and highlight what you can bring to the table! Role Overview As a pivotal member of our business development team, you will play a crucial role in identifying new business opportunities and building relationships with prospective clients. Your efforts will help to expand our company's reach and drive sales success. Your responsibilities: - Utilize your expertise in digital and event marketing, along with your understanding of marketing channels, to actively spearhead fully integrated marketing campaigns harnessing email, digital, content, and events channels creatively and cost-effectively, aiming to generate high-quality leads. - Collaborate closely with the EMEA field marketing team to leverage efficiencies and ensure a seamless experience for our global customers and prospects. - Implement our ABM strategy, tailoring it to diverse account tiers and buyer personas, employing a range of marketing channels such as events, digital, social media, direct mail, and phone outreach. - Deal Acceleration: Identify and craft tailored content in conjunction with both online and offline events to facilitate the progression of prospects along the buyer's journey, ultimately boosting win rates. Foster a local, personalized approach to thought leadership and customer executive collaboration, focusing on SEO as a key asset in the marketing tech stack. - Support our regional customer marketing initiatives, including hosting networking events, coordinating customer welcome series, and helping to maintain the pipeline of customer speakers, testimonies, and success stories. This includes managing global experiences such as our annual summit, webinars, and other bespoke activations. - Partnerships and Networking: Forge relationships between internal stakeholders with key senior industry contacts, customers, and third parties to maximize our brand impact. - Monitor and report on the performance of marketing initiatives, including inbound, providing insights and recommendations for continuous improvement working closely with the Integrated Marketing team and SDR Leadership. - Oversee regional field budget, invoicing, and allocation of marketing activities. - Collaborate heavily with external teams, including sales, product, and customer success, to ensure seamless alignment and execution of marketing initiatives to reach shared goals and KPIs. - Work with the Revenue Operations team to create and regularly review reports and analyze marketing funnel success metrics as they relate to events. - Handle branded merchandise, including strategy, merchandise development, procurement, inventory management, and distribution. Your qualifications: - 6+ years experience in a B2B field marketing and demand gen role at an innovative, fast-paced SaaS technology company. - Demonstrated proficiency in effectively utilizing Brand, Digital, and Content marketing strategies within B2B sales funnels, incorporating them strategically to enhance lead generation, nurture leads, and drive 360-degree conversions. Content and email marketing skills are required. - Experience executing full-scale events including third-party sponsorships and tradeshows, community-building owned events, partner events, customer marketing events, and more. - Experience marketing to multiple personas within enterprise and midmarket companies in retail, publishing, and travel. Knowledge of the retail and e-commerce industry is preferred but not necessary. - Experience using sales and marketing technologies such as Salesforce, Hubspot, and basic understanding of SEO is a plus. - Able to travel domestically and internationally when required. - Self-motivated and proactive with a strong drive for results and a passion for continuous learning and improvement. - You are an expert negotiator skilled at managing contracts with hotels and vendors to achieve the greatest value. - You have a demonstrated ability to be poised and effective during high-pressure situations and can anticipate issues and have (or quickly develop) contingency plans. - Ability to collaborate in a highly matrixed global organization. Strength working well with a wide range of cross-functional teams, including Sales, Marketing, C-level leaders, and other key stakeholders. While this role leads the North American Field, a global mindset is required. - This role is located in New York City and presence in the office is required 3 days a week. Hiring Process: 30’ with the Talent team 45’ with 2 members of our Global Brand & Experience Team 30’ with the hiring manager 30' with a member of the Revenue team 60’ panel with global marketing team leadership What we offer: Unlimited Time Off 11 company holidays 16 weeks of parental leave Summer Fridays ClassPass Subscription Team building events and initiatives Flexible work policy Commuter benefits 401k Health and Wellness perks We are proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Overview: BDGE Fantasy, a leading content creator for fantasy football, is looking for a talented and creative Video Editor to join our team. As a video editor for both the BDGE Fantasy and BDGE Dynasty YouTube channels, you will be responsible for editing high-quality, engaging fantasy football videos. These videos are typically 20 to 30 minutes in length and will be published Monday through Friday. The ideal candidate will have experience editing video content and a passion for fantasy football. You should be proficient in video editing software and graphic design tools (including Photoshop) to help enhance the content and make it visually appealing. You’ll work closely with our content creators to deliver polished and professional videos that resonate with our community. Responsibilities: Edit fantasy football videos for the BDGE Fantasy and BDGE Dynasty YouTube channels, ensuring content is polished, engaging, and meets quality standards. Trim and organize raw footage, add transitions, graphics, and text overlays to create dynamic, visually appealing content. Design and incorporate graphics, thumbnails, and other visual elements using Photoshop to support video content and enhance the viewer experience. Implement appropriate music, sound effects, and voiceover enhancements to videos. Collaborate with the content team to understand the vision for each video and ensure the final product aligns with our brand and message. Deliver completed videos in a timely manner to meet our regular publishing schedule (Monday through Friday). Maintain a consistent editing style while helping evolve our video production quality. Qualifications: Proficient in video editing software (Adobe Premiere Pro, Final Cut Pro, or equivalent). Strong knowledge of graphic design software, particularly Adobe Photoshop, for creating and enhancing video graphics. Ability to create and edit fantasy football content in a way that’s both informative and entertaining. Attention to detail with a keen eye for color grading, pacing, and sound design. Ability to manage multiple video projects at once and meet deadlines consistently. Strong communication skills and the ability to work collaboratively with the team. Passion for fantasy football and an understanding of the game and its terminology is highly preferred. Previous experience editing videos for YouTube or other social media platforms is a plus

A Customer Service Representative (CSR) is responsible for interacting with customers to address their needs, answer questions, resolve issues, and provide product or service support. The role is pivotal in maintaining a positive relationship between the company and its customers, ensuring customer satisfaction and loyalty. Below is a detailed description of the responsibilities, skills, and qualifications for a typical Customer Service Rep The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, resolving complaints, processing orders, and providing product or service information. The role involves clear communication, problem-solving, and maintaining a high standard of customer care to enhance customer satisfaction. Key Responsibilities: - Respond to customer inquiries via phone, email, live chat, or social media channels in a timely and professional manner. - Provide accurate information about products, services, and policies to customers. - Address and resolve customer complaints effectively and empathetically, aiming for a first-call resolution. - Assist customers with order placements, tracking, modifications, returns, and refunds. - Maintain detailed records of customer interactions, transactions, comments, and complaints. - Collaborate with other teams (e.g., sales, technical support, and management) to address complex customer needs. - Identify opportunities to improve service processes and contribute to customer experience enhancements. - Meet or exceed key performance indicators (KPIs) such as response time, customer satisfaction scores, and issue resolution rate. - Stay informed about product updates, company policies, and industry trends to provide accurate and helpful assistance. Skills and Qualifications: - Communication Skills: Excellent verbal and written communication abilities to convey information clearly and interact effectively with customers. - Problem-Solving: Ability to identify issues, think critically, and provide solutions in a timely manner. - Empathy and Patience: Strong interpersonal skills to handle customer concerns with understanding and composure. - Attention to Detail: Accurately document interactions and handle customer accounts with a high degree of accuracy. - Multitasking: Capability to manage multiple customer requests simultaneously while maintaining quality service. - Technical Proficiency: Comfort with using customer service software, databases, and Microsoft Office or other related tools. - Time Management: Efficiently manage time to meet deadlines and performance metrics. - Adaptability: Ability to adjust to changes in customer needs, company policies, or technology. Education and Experience: - High school diploma or equivalent; associate or bachelor’s degree preferred. - Prior experience in customer service, sales, or related roles is advantageous but not always required. - Knowledge of CRM (Customer Relationship Management) software is a plus. - Work Environment: Customer Service Representatives may work in various settings, such as call centers, retail environments, or from home as remote agents. The role often involves sitting for extended periods, using a computer, and having direct communication with customers through various channels. Career Path: With experience, a Customer Service Representative may advance to roles such as Customer Service Manager, Team Lead, Account Manager, or even positions in sales or marketing. Compensation and Benefits: Compensation can vary based on experience, location, and company, but typically includes a competitive salary, benefits such as health insurance, paid time off, and potential performance bonuses

Position: Sales Consultant Location: Brooklyn, NY Reports to: VP of Sales & Marketing Hours: Full-time, 40 hours per week (some evenings/weekends) About the Position Brooklyn SolarWorks is seeking a passionate Solar Sales Consultant to join our dynamic Sales team. As a Solar Sales Consultant, you are the face of Brooklyn SolarWorks in our community. You are the expert that guides homeowners through the exciting, and seemingly complex journey, to going solar. You are comfortable presenting complex topics in an easy-to-understand way for our clients. You are a pro at all things solar in NYC, and project warmth and integrity in all customer interactions. The rapport you build with our customers will help you build a referral network of friends and neighbors, through which you will increase your sales volume and continue to spread clean energy throughout the city. Brooklyn SolarWorks reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. Responsibilities: - Complete daily phone and in-person consultations. - Gather information to accurately identify your customer’s solar needs. - Prepare and share quotes with our customers. - Satisfying all customer questions and concerns about their potential solar installation. - Prepare loan applications for customer completion. - Generate and share contracts. - Signing new customers up for installation - and passing the project along to our permitting team. - Generate referral business. - Attending company meetings and events. - Providing customers with quotes and tax credit information. - Providing after-sales service including courtesy calls and site visits. Required Skill Set: - At least (3) three years of sales consultant experience. - Valid NYS Driver’s license. - A clean driving record is required. - Excellent interpersonal skills. - Friendly disposition. - Ability to relate technical information in easy-to-understand terms. - Ability to travel around the city and work irregular hours. - Marketing strategies and consumer psychology experience. - Strong computer skills (Google suite etc). - Ability to work independently and under moderate supervision. - Strong Relation-building skills. - Prior sales in a B2C environment. - Technical sales experience. - Referral business experience. Preferred Skill Set: - Bi-lingual (spanish). - Prior solar sales experience is strongly recommended. - Knowledge of industry trends. - A passion for Brooklyn SolarWork’s mission. Benefits/Compensation: - Pay: $50,000.00 - $60,000.00 per year, OTE is $100k annual (commission) - (Free options are available) Health (HSA), Vision, Dental and Life Insurance - 401k (Traditional & Roth) retirement plan + 4% tiered company matching. - Transportation perks/benefits - Paid Time Off + Sick Days - 11 Company Holidays - Quarterly Profit-sharing Bonus - Free Employee Assistance Program - Monthly Commuter Travel Benefits (MTA Metrocards) - Occasional Company provided snacks and lunches - Additional Voluntary Benefits. .. i.e. HSA, FSA, Pet insurance, STD, LTD etc… How to Apply: Interested applicants must provide a resume to be considered. Brooklyn SolarWorks offers equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, language, religion, age, sex, national origin, citizenship, immigration status, disability status, genetics, family or marital status, protected veteran status, sexual orientation, gender/gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interview Stages: Candidate Applies- Resume is Reviewed- Interview Request- Interview Conducted- Hire is made. Remote Status Travel % Hybrid 50% About Brooklyn SolarWorks Brooklyn SolarWorks was founded in 2015 with a purpose and mission to make “solar” appealing, easy, and available for all Brooklyn’s urban homeowners. To meet the challenges of installing solar on NYC rooftops, BSW has pioneered a one-of-a kind solar canopy design and developed unique installation methods. Brooklyn SolarWorks is a trailblazer in New York City's solar energy industry, specializing in innovative and aesthetically pleasing solar panel installations for urban spaces. We are passionate about making solar energy accessible and practical for city dwellers while contributing to a cleaner and more sustainable future. If you’re eager to be part of a mission-driven organization committed to environmental innovation and urban sustainability, we want to hear from you. Why Brooklyn SolarWorks We are committed to building a diverse, sustainably minded, comfortable and ever-growing team that allows us to deliver a high degree of customer satisfaction and provide them with clean energy solutions. We believe and advocate for work life balance and growing at a manageable pace. Our staff and our customers are who we are, and here, their voice truly matters. To get a sense of our culture and environment check out our social media channels: IG, TikTok and FB: brooklynsolarworks, Twitter: bksolarworks. Company Values: Inquisitive, Committed, Adaptable, and Passionate. Awards - 2023-24, Solar Power World’s Top Contractors - 2024, Forbes Home’s Best Solar Companies in New York - 2024, City & State’s Trailblazers in Clean Energy (T.R. Ludwig) 2024 Employee Satisfaction Survey - 97% reported having a positive working relationship with coworkers - 92% reported they would recommend this company as a good place to work - 92% reported being treated respectfully and fairly

We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Restaurant manager responsibilities include maintaining the restaurant's revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high productivity, quality, and customer-service standards. To be successful in this role, you'll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is essential, as you'll be setting work schedules, making sure we comply with health and safety restaurant regulations and maintaining a clean functional premise. We'll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences. Responsibilities: Coordinate daily Front of the House restaurant operations Deliver superior service and maximize customer satisfaction Respond efficiently and accurately to customer complaints Regularly review product quality Organize and supervise shifts Appraise staff performance and provide feedback to improve productivity. Ensure compliance with sanitation and safety operations. Manage restaurant's good image and suggest ways to improve it Observe operational costs and suggest measures to cut waste Promote the brand in the local community through word-of-mouth and restaurant events in teamwork with GM Recommend ways to reach a broader audience (e.g. discounts and social media) Train new and current employees on proper customer service practices Supervise policies and protocols that maintain the restaurant operations Uphold good communications between management, kitchen and FOH staff Skills: Proven work experience as a Restaurant Manager, Restaurant Service Manager, Hospitality Manager or similar role Proven customer service experience as a manager Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff Familiarity with restaurant management software, like Toast, OpenTable, Delivery Apps Strong leadership, motivational and people skills. Job Types: Full-time, Part-time Pay: $70,000.00 - $80,000.00 per year Expected hours: 15 – 20 per week Shift: 8 hour shift Evening shift Morning shift Experience: Restaurant management: 3 years (Preferred) Language: Spanish (Preferred) License/Certification: Food Handler Certification (Preferred) Work Location: In person

Job Title: Retail & Workshop Coordinator Location: alchemy. - Red Hook location Job Type: Part-Time (Thursday - Sunday) About Us: alchemy. is a boutique retail experience in Red Hook, Brooklyn, offering handcrafted perfumes, candles, and permanent jewelry, along with interactive DIY workshops. We are looking for a dynamic and customer-focused Retail & Workshop Coordinator to oversee our in-store events, engage with customers, and help grow our creative community. Responsibilities: Workshop Coordination: - Schedule, organize, and promote DIY workshops, ensuring smooth operation and an engaging customer experience. - Oversee workshop sessions, providing guidance and support to participants. - Maintain workshop materials and inventory, ensuring supplies are stocked and prepared. Retail Sales & Customer Engagement: - Assist customers with product selections and educate them about our unique offerings. - Handle sales transactions, process payments, and maintain an organized retail space. - Provide exceptional customer service and foster a welcoming environment. Permanent Jewelry Services: - Schedule and perform permanent jewelry fittings with precision and professionalism. - Educate customers on the process and care for their jewelry. - Ensure tools and materials for permanent jewelry services are maintained and in good condition. ** Social Media & Marketing:** - Capture and share engaging content from workshops, retail displays, and customer experiences. - Assist in managing social media accounts by posting updates, responding to comments, and engaging with followers. - Collaborate on marketing initiatives to promote workshops, special events, and new product launches. Qualifications: - 2-5 years experience in retail, events, or a creative workshop setting is a plus. - Strong organizational skills and the ability to multitask effectively. - Comfortable working with customers, handling transactions, and facilitating workshops. - A passion for handcrafted goods, creativity, and engaging with the local community. What We Offer: - A creative and inspiring work environment in a growing Brooklyn brand. - Opportunities to develop skills in retail, event planning, and jewelry services. - Competitive pay based on experience.

I am a music management company started 6 months ago. Turning into an independent music label. The team needs a person who is knowledgeable in marketing and promotion for the artist on the brand. As well help grow the movement in the best marketing way possible from social media, to other venues. This is for now volunteer work but will turn into a pay base work after this deal goes through. Need someone in nj/ny area and want to be part of the WOLFLYFE TEAM

Job description Color Gemstone manager We are a color gemstone supplier. Looking for stone room manager, 1- take orders from customers, by phone and email, enter into computer, create invoices, issue purchase orders to vendors. 2- Receive merchandise, do quality control, inspection, sorting and matching stones for color, quality etc... Pack and ship order. 3- Make price lists using excel and assist our bookkeeper in data entry 4- Must speak and write good English, neat and accurate, computer savvy, experience in color stones or jewelry helpful. Knowledge of Spanish helpful. . Process orders (select, sort, pick and pack gemstones) Place orders to vendors, Check the quality of incoming & outgoing shipments. Read & write English and familiarity with computers a must, - knowledge of Chinese and or Spanish will be very helpful. organized, motivated, neat, accurate and detailed oriented. Social media experience will be very helpful. Job Types: Full-time, Part-time, Commission Pay: From $18.00 to $ 25 per hour, plus commission Benefits: 401 k pension plan, bonus, commission

Position Overview We're seeking a versatile, creative Studio Assistant to join GRAND EGRET at this pivotal launch phase. This role offers a rare opportunity to be involved in many stages of shaping a luxury brand from the ground up, with hands-on involvement across creative, operational, and marketing functions. Looking for someone entrepreneurial and creative themselves looking to get their hands involved in many aspects of a brand. Responsibilities Create and edit video content showcasing our ceramic lighting pieces and studio process Assist with website development and content management Coordinate with our graphic design team on brand assets and marketing materials Support outreach efforts to galleries, design publications, and potential partners Help organize and maintain studio operations and inventory Assist with photography of finished pieces and production processes Contribute to social media content creation and management Support the preparation of submissions for design competitions and exhibitions Qualifications Strong video editing skills and experience with relevant software Excellent organizational and communication abilities Interest in ceramics, lighting design, or luxury home goods Self-motivated with ability to work independently and take initiative Appreciation for high-end aesthetics and attention to detail Experience with social media content creation preferred Background in art, design, or related creative field a plus Details Hours: Flexible, part-time with potential to grow Start date: Immediate This position offers significant growth potential as the brand expands. The ideal candidate will be someone who thrives in a startup environment, can adapt to evolving needs, and is excited to contribute to building something exceptional from the beginning stages.